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Street Style Store Complaints & Reviews

3.7
Updated: May 10, 2026
Complaints 6020
Resolved
4288
Unresolved
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Street Style Store reviews & complaints page 228

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S
shipra pandya
from Chennai, Tamil Nadu
Oct 4, 2016
Resolved
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Address: Chennai, Tamil Nadu, 600079
Website: Www.streetstylestore.com

I had placed an order of 3 shoes for Rs. 999 on 20/09/2016. Neither received any acknowledgement mail or message nor been provided with any tracking details. Also remember that payment has already been done so kindly deliver the products at the earliest. Highly irritated by the poor customer service provided from your end. Would request you to look into the matter and revert soon.
Upon that really concerned looking at the number and kinds of complaints posted against your site. Most of them are either complaining about the poor quality of the product(s) or delay, in many cases no, delivery of the products ordered. I hope you understand what sort of image you are building by not resolving all these issues. Just wanted to give you a heads up.
Nov 7, 2016
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2016
Street Style Store Customer Care's response
Hi Shipra,

As you know our delivery time is 3-21 days, we assure you that your order 963059 will be dispatched in the promised delivery time.

If you need any further assistance, kindly contact us @ sss.[protected]@gmail.com

Thanks,
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently.
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    B
    baduwal
    Oct 4, 2016
    Resolved
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    Address: 560066
    Website: www.streetstylestore.com

    I had ordered a product #849768 worth rs.1198.00 due to poor quality and didnt match as soon in the image, which after all the struggle i managed to return back, and they said they would give me a credit note then i ordered another item but when the delivery guy came i had to pay him, after which i wrote multiple emails to them but no reply.

    Request you to please do the needful.

    Thank you,
    Roopa
    May 27, 2017
    Complaint marked as Resolved 
    Street Style Store customer support has been notified about the posted complaint.
    Verified Support
    Oct 04, 2016
    Street Style Store Customer Care's response
    Hi Roopa,

    An update on your orders:-

    960244- Shipped and refused by you at the time of delivery. Tracking id: SSSCC1744

    861171- Delivered. Tracking id: SSSCC2045

    965594- Delivered. Tracking id: SSSCC2538

    Kindly note that you haven't applied the credit note on any of the above orders, so you had paid the amount at the time of delivery on the above orders.

    If you need any further assistance, kindly contact us @ sss.[protected]@gmail.com

    Thanks,
    SSS Resolver

    PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently.
    Oct 05, 2016
    Updated by baduwal
    960244- Impossible! I didn't refuse it, infact I didn't get any call. if you look at my e-mail which I sent you, soon after checking the status ''Refused''.

    so why is these information not replied to my emails when I kept asking you multiple time?
    Should I go through this forum everytime to my own stuffs?

    I always write to @ sss.[protected]@gmail.com but never got a reply back. then whats the point of having this ''resolver''
    I dont know when i can get my order no one is responding my calls, my mails, not my msgs . i have already paid for it . please let me know the confirmed date which i can get my stuff.

    please deliver it to me on urgent basis.
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      K
      Kuchurana
      from Sangamner, Maharashtra
      Oct 4, 2016
      Resolved
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      I bought two pair of shoes from streetstylestore I Received on 15sep2016 but 1pair of shoes was defected. I mark a mail same day and also raised the request from exchange process but still no one came for pick the article even I mark the mail several times on their help desk but no one bother to reply on it and also called on customer care number almost 50times but it's always on waiting I m not getting any response from anywhere.
      Nov 8, 2016
      Complaint marked as Resolved 
      Street Style Store customer support has been notified about the posted complaint.
      Verified Support
      Oct 05, 2016
      Street Style Store Customer Care's response
      Hi Saraswati,

      We sincerely apologise for this inconvenience.

      However, as of now we haven't received any exchange request for your order 937698. Kindly initiate the exchange by following the below link and once the pick-up is done & product is received in the warehouse, we'll dispatch a fresh piece in the replacement order:

      http://streetstylestore.com/index.php?id_cms=7&controller=cms

      If you need any further assistance, kindly contact us @ sss.[protected]@gmail.com

      Thanks,
      SSS Resolver

      PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
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        A
        anshugupta8j
        from Delhi, Delhi
        Oct 4, 2016
        Resolved
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        Address: New Delhi, Delhi
        Website: streetstylestore.com

        The product is under final stage since a month..
        They promised to deliver it a month back.. Every week they increased the delivery time to nexxt week.
        Even after mailing them several times they promised to deliver the product by i dont know how long back

        The last time i communicated with them they promised it to deliver by 1st october n still its not delivered yet.
        May 12, 2017
        Complaint marked as Resolved 
        Street Style Store customer support has been notified about the posted complaint.
        Oct 04, 2016
        Updated by anshugupta8j
        they dont have a managed warehouse, everytime they are shifting their warehouse and giving excuses to customer
        Verified Support
        Oct 04, 2016
        Street Style Store Customer Care's response
        Hi Anshu,

        We sincerely apologise for this inconvenience caused to you.

        Kindly share your order number/ registered e-mail id @ sss.[protected]@gmail.com.

        We'll update you with the status of the order as soon as you share the details.

        Thanks,
        SSS Resolver

        PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
        Oct 13, 2016
        Updated by anshugupta8j
        nothing has been updated, u just keep on saying things, street style store dont know at all how to operate.. u guyz should shut down ur firm i[censored] dont know how to manage things
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          S
          S@ksh!
          from Gurgaon, Haryana
          Oct 4, 2016
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          Address: 560016
          Website: streetstylestore.com

          I have ordered footwear from Street Style Store and its been a month they have not delivered it. No tracking option. No contact number is available.
          How to track the order and know the status?
          When it is expected to deliver?
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            A
            Akkansha123
            from Hyderabad, Telangana
            Oct 4, 2016
            Resolved
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            Address: Hyderabad, Andhra Pradesh, 500084
            Website: streetstylestore.com

            I had ordered 3 pairs of shoes but the shoes size is unfit for me so i wanted to return it. But i tried to replace my order form their site but there was no response. It is more than 20 days now, they are not responding. They are providing very bad service. And i just want you to refund my money or else replace my order. And this shoes are unfit for me. Though quality is good. Thus is my order and experience is very bad. I expect you to respond for my call and clear my queries... Sss team please call me on [protected] and plz replace all the 3 pairs of shoes.
            Nov 4, 2016
            Complaint marked as Resolved 
            Street Style Store customer support has been notified about the posted complaint.
            Oct 04, 2016
            Updated by Akkansha123
            SSS is such a fraud. they deducted 3000 rs from my account in the name of refund. the number is [protected] and person name is Sanjeev. I need quick action against this. Or else I go to police. This is unacceptable from you guys.
            I need the quick action form Indian Consumer Forum.
            Oct 04, 2016
            Updated by Akkansha123
            SSS is such a fraud. I have mentioned the complain regarding my shoes replacement on this forum today. I received a call from SSS customer representative from [protected] number and name was Sanjeev. I deducted 3000 rs from my account on the name of refund. I want my whole amount back ASAP by SSS or I'll go to sue a case against the company or go to police. I need quick help form this government customer care forum. You guys don't know the power of customer.
            Verified Support
            Oct 04, 2016
            Street Style Store Customer Care's response
            Hi Akkansha,

            We sincerely apologise for the inconvenience caused to you.

            Your order 951093 pick-up request for exchange has been manually registered and the order will be picked-up within 3-5 working days. Once the products are received in the warehouse, replacement order will be dispatched.

            If you need further assistance, kindly contact us @ sss.[protected]@gmail.com

            Thanks,
            SSS Resolver

            PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently.
            I have ordered two pair of shoes and one top but do not received yet i have order it on 21st august . they do even reply on all of our mails we can not cancel our orders also i have paid my amount online . i request them to cancel my order and refund me they do not even reply on that. please deliver my order or cancel it refund me as well.
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              R
              Richa_Arya
              from Gurgaon, Haryana
              Oct 3, 2016
              Resolved
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              Hi,

              I had ordered 3 pair of shoes for 999/-. However due to size issue, i had placed the return request to exchange the sizes of the shoes i had requested.
              But unfortunately its has been 3 months now and i have not received any confirmation or someone to pickup the packet.

              May i know when can i expect this order to be exchanged as this delay is highly undesired.
              Nov 4, 2016
              Complaint marked as Resolved 
              Street Style Store customer support has been notified about the posted complaint.
              Verified Support
              Oct 04, 2016
              Street Style Store Customer Care's response
              Hi Richa,

              We sincerely apologise for this inconvenience.

              Your order 783652 pick-up request for exchange has been manually registered and the order will be picked-up within 2-3 working days. Once the products are received in the warehouse, replacement order will be dispatched.

              If you need any further assistance, kindly contact us @ sss.[protected]@gmail.com

              Thanks,
              SSS Resolver

              PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently.
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                E
                Egebsnn
                from Bengaluru, Karnataka
                Oct 3, 2016
                Resolved
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                Address: New Delhi, Delhi, 972277

                I had ordered shoes but the shoes size is unfit for me so i wanted to return it. But i tried to call them several of times they are not responding.. They are providing very bad service. And i just want you to refund my money or else replace my order. And this shoes are unfit for me. Though quality is good. I expect you to respond for my call and clear my queries.
                Nov 5, 2016
                Complaint marked as Resolved 
                Street Style Store customer support has been notified about the posted complaint.
                Verified Support
                Oct 03, 2016
                Street Style Store Customer Care's response
                Hi Akshatha,

                Now, you may initiate your exchange yourself. Here is the link to understand how it works.

                http://streetstylestore.com/index.php?id_cms=7&controller=cms

                When you follow the mentioned steps, your pick up will be arranged and it'll be attempted in next 2-4 days.

                Once the pick up is done and we receive the products in our warehouse, the replacement order will be made as per your selection you made while you initiated the exchange.

                If you need further assistance, Kindly contact us @ sss.[protected]@gmail.com

                Thanks,
                SSS Resolver

                PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently.
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                  S
                  sovs
                  from Bengaluru, Karnataka
                  Oct 11, 2016
                  Resolved
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                  Address: 560094

                  Hey there recently i had ordered a combo of 3 slippers and yet the size was not OK for me as well i had to replace it and still i had not received the good size of slippers but the size which doesn't fit to me is still with me please make it fast thank-you and please do the following as soon as possible and yet the time period is more than a month if this kind of customer services is given throughout the entire product which i ordered from the store its totally bad i feel so as soon as possible as this particular issue of mine waiting for such a long time is resolved and i get the right size of my product than i will be more than happy
                  order id - 863976
                  3 pair of slippers
                  Nov 11, 2016
                  Complaint marked as Resolved 
                  Street Style Store customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 11, 2016
                  Street Style Store Customer Care's response
                  Hi Shovit,

                  We sincerely apologise for this inconvenience caused to you.

                  Your order 863976 pick-up request for exchange has been manually registered and the order will be picked-up within 3-5 working days. Once the products are received in the warehouse, replacement order will be dispatched.

                  If you need any further assistance, kindly contact us @ sss.[protected]@gmail.com

                  Thanks,
                  SSS Resolver

                  PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently.
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                    S
                    Shweta Mitesh Gosain
                    from Gurgaon, Haryana
                    Oct 3, 2016
                    Resolved
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                    Address: New Delhi, Delhi, 201304
                    Website: Style Street Store

                    #954746. This order was placed on 16th september, till date their is neither tracking id nor any information regarding delivery of my shoes.
                    In spite of mailing them 2, i found no response from them.
                    This is one of the pathetic site i have encountered. No scope for these guys, irresponsible employee, worst service.
                    Better to shut down this site rather than fooling customers.
                    Revamping the site doesn't means your image is good or it is appealing customer, look at the review and comments about your platform.

                    Horrible experience, wasted and dumped my money.
                    Nov 8, 2016
                    Complaint marked as Resolved 
                    Street Style Store customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 03, 2016
                    Street Style Store Customer Care's response
                    Hi Shweta,

                    Sorry for the inconvenience. Since we are encountering high rise in demand, this delay is occurring. We have escalated the issue and the concerned team has already taken care of it and your order 954746 has been prioritized.

                    If you need further assistance, Kindly contact us @ sss.[protected]@gmail.com

                    Thanks,
                    SSS Resolver

                    PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently.
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                      A
                      AJ9
                      from Gurgaon, Haryana
                      Oct 3, 2016
                      Resolved
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                      Address: New Delhi, Delhi, 110070
                      Website: streetstylestore.com

                      I had placed an order on 24/08/16 and haven't received it yet. It's been more than a month. To top it, there hasn't been any communication from SSS's part about any delay in delivery or non-availability of the products.

                      I even wrote to the help desk email ID provided on the website but didn't get any word back.
                      Nov 5, 2016
                      Complaint marked as Resolved 
                      Street Style Store customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 05, 2016
                      Street Style Store Customer Care's response
                      Hi Ayushi,

                      Sorry for the inconvenience. Since we are encountering high rise in demand, this delay is occurring. We have escalated the issue and the concerned team has already taken care of it and your order 896861 has been prioritized. Kindly have a bit more patience and soon you will get your product.

                      If you need any further assistance, kindly contact us @ sss.[protected]@gmail.com

                      Thanks,
                      SSS Resolver

                      PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently.
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                        M
                        Manisha Tanwar
                        from Chennai, Tamil Nadu
                        Oct 3, 2016
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                        Website: streetstylestore.com

                        I made a purchase from this site on 5th sep. On 10th sep i received the package which contained a different item all together. I have made a replacement request same day and now its been over 3 weeks i have not received any update from them. My package is still lying with me and money is stuck.

                        Order number: 926831
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                          L
                          Lemabati Nepram
                          from Delhi, Delhi
                          Oct 3, 2016
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                          Address: New Delhi, Delhi, 110009
                          Website: streetstylestore.com

                          Ello sir/madam

                          I recieved my replacement order of 3 flats on 1st oct .I got one of them with a different product.My product name is 16095 Folds and Drapes flats 37 size.The product was also deliver late.I want to solve my problem soon please reply soon.
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                            C
                            CynthiaS
                            from Mumbai, Maharashtra
                            Oct 2, 2016
                            Resolved
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                            Resolved

                            Hello ressolver!!
                            How many days more will u need to get my products delivered!! What is wrong woth ur service guys... Are We customers fools that we order from ur site?? If we want a product for some occasion.. U ppl can get an award for spoiling it if we rely on u... Your site cannot b relied upon... Its really annoying n upsetting too... My order nos are 919594 #937571 #927733... I want these delivered within 2 days.
                            May 28, 2017
                            Complaint marked as Resolved 
                            Street Style Store customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 03, 2016
                            Street Style Store Customer Care's response
                            Hi Cynthia,

                            We sincerely apologise for the inconvenience caused to you.

                            An update on your orders:-

                            937571- Shipped. Tracking id: S[protected]

                            919594- Shipped. Tracking id: S[protected]

                            927733- In the final state of processing and will be dispatched soon.

                            You may track the above shipped orders on https://track.delhivery.com/accounts/login/?next=/

                            If you need further assistance, you may contact us @ sss.[protected]@gmail.com

                            Thanks,
                            SSS Resolver

                            PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently.
                            Oct 03, 2016
                            Updated by CynthiaS
                            What the hell is wrong with u guys... Jus to stop ur customers from complaining u provide us wrong details.. 919594 #937571 #927733.
                            Oct 04, 2016
                            Updated by CynthiaS
                            What the hell is wrong with u guys... Jus to stop ur customers from complaining, u provide us wrong details.. Are u taking us very lightly?? Dont u understand the power of consumers?? More than a month and still my products are not dlvrd.. And u making fool of me by providing wrong details.. Will u please provide correct details... Pissed off from ur services ... My order nos #919594 #937571 #927733..
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                              kavyamurugan
                              Oct 2, 2016
                              Resolved
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                              Address: Bangalore, Karnataka, 560078

                              I had order 2 shoes in an offer of buy 2 shoes at 999..i received the shoes yesterday..i placed an order if 2 shoes..i was told that there are 2 shoes inside the package..but received only 1 shoe.beown shoes.but i had to pay the whole amount of 999..kindly look into my order history and deliver my the other shoe as well..or make a refund for me..You have make a refund or deliver my other shoes..white, grey with orange shoes..
                              Nov 5, 2016
                              Complaint marked as Resolved 
                              Street Style Store customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 03, 2016
                              Street Style Store Customer Care's response
                              Hi Kavya,

                              With regard to your order 933237 kindly share the image of the box and invoice received @ sss.[protected]@gmail.com We'll resolve the issue upto your satisfaction.

                              If you need further assistance, kindly contact us @ sss.[protected]@gmail.com

                              Thanks,
                              SSS Resolver

                              PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently.
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                                A
                                A Annreddy
                                from Hyderabad, Telangana
                                Oct 2, 2016
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra, 110088
                                Website: streetstylestore

                                Ive ordered 3 pairs of shoes on 4th of september..i didnt receive my order yet !! ive sent them emails to their help desk ..they responded that they are working on it ! But its been a month and i didnt receive the order yet !! ive ordered them through my dad's credit card and now he is going on asking about that..if i tell him all dis..he will kill me to pieces !! please help me !
                                Nov 10, 2016
                                Complaint marked as Resolved 
                                Street Style Store customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 05, 2016
                                Street Style Store Customer Care's response
                                Hi Anusha,

                                We sincerely apologise for this inconvenience. However, your order 923935 has been shipped yesterday and will take 3-4 days to deliver. You may also track the status on https://www.ecomexpress.in/tracking_overview.php by using the tracking id:[protected]

                                If you need any further assistance, kindly contact us @ sss.[protected]@gmail.com

                                Thanks,
                                SSS Resolver

                                PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently.
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                                  M
                                  Mitali Rosalin
                                  from Bengaluru, Karnataka
                                  Oct 2, 2016
                                  Resolved
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                                  Resolved

                                  Address: 110088
                                  Website: streetstylestore.com

                                  I would like to bring your kind concern i might fear that street style store is one of the fraud one.I have ordered one dress from their site and that has not delivered to me yet, its been more than 4months.I have followed up with its helpdesk though email no of times and they used to respind only after 100emails and with one word we are looking in to the issue..now they are not all responding to my emails nor refunding my money.
                                  i got their adress from online.

                                  206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh
                                  Delhi
                                  New Delhi District
                                  Delhi
                                  India - 110088
                                  Landmarks: Near Nainital Bank
                                  Nov 11, 2016
                                  Complaint marked as Resolved 
                                  Street Style Store customer support has been notified about the posted complaint.
                                  Oct 02, 2016
                                  Updated by Mitali Rosalin
                                  I have checked in my account they have given the tracking id SSSP1754 for online express but when i checked in online express there is no such id
                                  Verified Support
                                  Oct 05, 2016
                                  Street Style Store Customer Care's response
                                  Hi Mitali,

                                  As per the tracking status, the order 726594 has been delivered. You may also track the status on http://onlinexpress.co.in/form/track-shipment/ by using the tracking id: SSSP2172

                                  If you need any further assistance, kindly contact us @ sss.[protected]@gmail.com

                                  Thanks,
                                  SSS Resolver

                                  PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently.
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                                    A
                                    ashu.s.reddy18
                                    from Bengaluru, Karnataka
                                    Oct 2, 2016
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi
                                    Website: Streetstylestore.com

                                    Order had been placed for the above mentioned order number and amount on September 9th and the product hasn't been delivered yet. Customer care services are not responding to any query I sent through mail. The customer care number is not reachable any point of time.
                                    This kind of attitude towards customers is not well appreciated. Kindly resolve the issue as early as possible or refund the amount immediately
                                    Nov 11, 2016
                                    Complaint marked as Resolved 
                                    Street Style Store customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 05, 2016
                                    Street Style Store Customer Care's response
                                    Hi Ashwini,

                                    Sorry for the inconvenience. Since we are encountering high rise in demand, this delay is occurring. We have escalated the issue and the concerned team has already taken care of it and your order 937966 has been prioritized. Kindly have a bit more patience and soon you will get your product.

                                    If you need any further assistance, kindly contact us @ sss.[protected]@gmail.com

                                    Thanks,
                                    SSS Resolver

                                    PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently.
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                                      A
                                      Asha Gautam
                                      from Noida, Uttar Pradesh
                                      Oct 1, 2016
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 201301
                                      Website: streetstylestore.com

                                      Site - style street store
                                      Order no - 982883
                                      Order date - 25/09/2016
                                      Product value - 599/-
                                      Mode of payment - credit card
                                      Products - 01

                                      Its been almost a week i have not received any update from them till date about the delivery of my products. They do not answer the phone calls or mails either. When u call their no kept busy all the time. M trying to track my order but its not showing the track id. Asking them to either deliver my order or cancel it and refund the money. There is no response from the site. No contact no is working. They seems to be a fraud company..
                                      Nov 11, 2016
                                      Complaint marked as Resolved 
                                      Street Style Store customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 04, 2016
                                      Street Style Store Customer Care's response
                                      Hi Asha,

                                      As you know our delivery time is 3-21 days, I assure you your order 982883 will be delivered in the promised delivery time.

                                      If you need further assistance, kindly contact us @ sss.[protected]@gmail.com

                                      Thanks,
                                      SSS Resolver

                                      PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently.
                                      i have not received my ordered product.please let me know when will it be delivered? i'll be grateful for this my mail add : [protected]@gmail.com
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                                        N
                                        Nischal Garg
                                        from Shimla, Himachal Pradesh
                                        Oct 1, 2016
                                        Resolved
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                                        Address: New Delhi, Delhi
                                        Website: www.streetstylestore.com

                                        I had ordered 2 pair of shoes on 18th September, but i have not received anything. I mailed them but they do not respond. This is my first order from this website and now i am thinking that i have been fooled. This seems to be a fake website and i am going to lodge a legal case in the consumer court against them if i did not receive my order within 5 more days. This is not a request. I am very disappointed. I have paid for them. Either give me my money back in 5 days or semd me my shoes. My order reference number is[protected].
                                        Nov 11, 2016
                                        Complaint marked as Resolved 
                                        Street Style Store customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 05, 2016
                                        Street Style Store Customer Care's response
                                        Hi Nischal,

                                        The order 957931 has been shipped and will take 1-2 days to deliver. You may also track the status on https://www.ecomexpress.in/tracking_overview.php by using the tracking id:[protected]

                                        If you need any further assistance, kindly contact us @ sss.[protected]@gmail.com

                                        Thanks,
                                        SSS Resolver

                                        PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently.
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