Street Style Store Complaints & Reviews

Nov 01, 2016

Street Style Store Customer Care's response Hi Neha,

We are extremely sorry for the unintentional delay in delivery from our end.

I have went through your order history and came to know that your order was shipped from our end on 25/10/2016 and as per the tracking status, it was showing " PACKET UNDELIVERED " which means it was not delivered due some reasons, though we are not at fault but still considering the customer's view, we are arranging the delivery again so please make sure, you be at your phone and home.

For further query, please reach us at sss.[protected]@gmail.com

Thank You
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Oct 31, 2016

Street Style Store Customer Care's response Hi Sabya,

We are glad that you had received your order.

I on behalf of company, would like to apologise for the inconvenience caused.

We understand your concern as a customer and being a startup we are working hard to improve our grey areas so that we can provide our customers better services at reasonable price.

For further information, please reach us at sss.[protected]@gmail.com

Thank You
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Oct 31, 2016

Street Style Store Customer Care's response Hi Swetha,

Please accept my sincere apologies for the inconvenience caused from our end.

I have gone through your matter and came to know that your order 1005871 ( VYLGEQCVO ) was shipped on 10/19/2016 and as per the tracking details it says " UNDELIVERED - CONSIGNEE REFUSED TO ACCEPT " but as per your encounter you haven't received any calls or any delivery related thing, which is why i had arrange an delivery for your order 1005871 and it will be done in next 3-5 days.

Please have a little more patience and I rest assure you that you will receive your product soon.

For further information and query, please do let us know at sss.[protected]@gmail.com

Thank You
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Oct 28, 2016

Street Style Store Customer Care's response Hi Poonam,

I understand your situation and how frustrated you are. i would be too.

Your order pick-up request for exchange has been manually registered and the order will be picked-up within 3-5 working days.Once the products are received in the warehouse, replacement order will be dispatched or credit note will be issued.

For further assistance, please share your concern at sss.[protected]@gmail.com

Thank You
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Oct 27, 2016

Street Style Store Customer Care's response Hi Bhavana,

We are extremely sorry for the quality issue that you had faced with your order.

The thing is as being a start-up business and huge rise in demand in very short period of time, led us to face such situations as the production department gets hurried in completing the order consignment and in-between such incident gets over-looked which is why this kind of issues came up. For this we are really remorseful and are ready to provide you an fresh piece of same product from your order. So for that we need your registered order ID and e-mail ID, so that we can compensate you for the defective piece.

For further information and query, please reach us at sss.[protected]@gmail.com

Thank You
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Oct 27, 2016

Street Style Store Customer Care's response Hi Jhanvi,

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID @ sss.[protected]@gmail.com so that we can look into the matter and resolve the issue up to your satisfaction.

Thank you
Street Style Store Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Oct 27, 2016

Street Style Store Customer Care's response Hi Rohit,

I understand that you need the products early.

I have already marked your order 1005028 urgent and the shipment has been prioritized.

As you know our delivery time is 3-21 days, I assure you your shipment will be delivered in the promised delivery time.

We appreciate your patience and cooperation in the matter.

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Oct 27, 2016

Street Style Store Customer Care's response Hi Faiza,

Please accept my sincere apologies for the unintentional delay.

I have gone through your matter and came to know that you want to exchange your order 869084, so for that you need to initiate the exchange process, go the link and initiate the process accordingly.

http://streetstylestore.com/index.php?id_cms=7&controller=cms

As per the company refund policy, you can either exchange a product with the same product of a different size or a credit note of the same amount can be issued which you can use further to shop from our website.

Thanks,
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Oct 27, 2016

Street Style Store Customer Care's response Hi Garv,

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID @ sss.[protected]@gmail.com so that we can look into the matter and resolve the issue up to your satisfaction.

Thank you
Street Style Store Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Nov 01, 2016

Street Style Store Customer Care's response Hi Charu,

As per your query regarding your order # 1011053, we would like to tell you that it has been 19 days since you placed the order with us. And our site takes the time period of 3-21 days for the delivery. As you have mailed us, we understand you need the products urgently. That’s the reason, we have marked your order as an Urgent one. This status will ensure that we dispatch your order as soon as possible.

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Oct 26, 2016

Street Style Store Customer Care's response Hi Taruna,

Please accept my sincere apologies for the unintentional delay in delivery.

Foremostly, Your initial order was placed on 01/09/2016, but due to the high rise in demand for some ordered goods of your's which is why the order was splitted. Your pending order 1023082 having product " Will you go to work - Shoe Size : 36 " is going through the final stage of quality check. So probably it may take some more time.We shall try our best to ship your product at the earliest.

For further query, please reach us at sss.[protected]@gmail.com

Thank You
SSS

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Oct 27, 2016

Street Style Store Customer Care's response Hi Akansha,

Please accept my sincere apologies for the unintentional delay in delivery.

As far as your replacement order 1021519 is concerned, it has been shipped on 20/10/2016 and as per the tracking details, your order is in transit and will be deliver to your given address in next 3-5 days. You can also track the details on the link given below by entering your tracking id : OEHP0S10481

http://onlinexpress.co.in/form/track-shipment/

For further assistance, please share your concern at sss.[protected]@gmail.com

Thank You
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Oct 26, 2016

Street Style Store Customer Care's response Hi Shradha,

Please accept my sincere apologies!

Your order 973384 having product of two shoes have been marked as urgent and I have sent a reminder to the warehouse team regarding dispatch of your order 973384 at the earliest.

For further assistance, please mail us at sss.[protected]@gmail.com

Thank You
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Oct 26, 2016

Street Style Store Customer Care's response Hi Rashmmi,

Sorry for the delay in delivery.

Your order 947607 has been marked as urgent and prioritized. I have sent a reminder to the warehouse team regarding dispatch of your order 947607 at the earliest. Also the delivery address has been changed and will be deliver at the new address.

For further assistance, please share your concern at sss.[protected]@gmail.com

Thank You
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Oct 26, 2016

Street Style Store Customer Care's response Hi Priya,

I would like to offer my deepest apologies for the trouble you had to experience with us.

You may initiate the exchange for the order 940391 by following the below process and once the products are received in the warehouse, we'll dispatch the replacement order having different products as per your selection of the same amount:

Now, you may initiate your exchange yourself. Here is the link to understand how it works.

http://streetstylestore.com/index.php?id_cms=7&controller=cms

When you follow the mentioned steps, your pick up will be arranged and it'll be attempted in next 2-4 days.

Once the pick up is done and we receive the products in our warehouse, the replacement order will be made as per your selection you made or credit note will be issued of same amount.

For further query, reach us at sss.[protected]@gmail.com

Thank You
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently