Street Style Store Complaints & Reviews

Hi,


I'am very disappointed with your services, feeling wretched now while drafting this complaint again. This is my Order Id : 803404. I'd placed this order on 17th of June 2016 and now it's showing that order is placed
on 13th of July. What's wrong with your portal?

Why it's showing the fallacious order detail. From last One month it is showing the order status:Priority dispatch, but not delivered yet. Take an appointment with me I'll teach you how to run the business. Because 49 days have passed and your customer is writing the complaint instead of making another purchase, Huh. See I promise I'll not make another purchase just deliver this and even not going to recommend someone after reading your customer reviews. There is no doubt that you guys have quality product, but remember after a time passed everything become useless and no one does not like to pay for waste. I hope you can feel my disappointment. Please deliver it within this week or else I will take strict action against you for harassing me. That's all What I want to say.

Kindly revert me @ my personal e-mail that you already have, with best possible solution ASAP.


Regards
Ritika Sharma

I ordered 3 pair of shoes and the size does not fit me so I request for smaller size.
Still there is no response.

Mostly I shop online. Other sites does not do this. Least They always send a message, when the pick up and delivery will be. And I even get notifications in mail.

Please try to have those option so that even if the product is going to deliver or pick up late also we will be aware of it.

Last, nt the least...I m still waiting for sss to pick up the products for exchange.

Just now i placed an order, and i can not find a change order or cancel order option, because after placing the order and making the payment, i got more options better than those. Please give us an option for change in products, so that we can get our products in our affordable range. Every other company have cancellation options for consumer benifits before shipping.

My order number is 802591 named Classic vintage sneakers worth Rs.699. I have placed the order on 12th july 2016. As per their policy product should be delivered in 3-21 days. Now its been 23 days since i have placed the order and havent received it yet.

On dropping a mail to [protected]@streetstylestore, i haven't received a reply and on calling[protected] the number is always busy. Once they received my call and just said it will take time you have to wait. Its almost a month now.

I have attached the invoice and email of my order.

please help to get my product delivered or refund my payment.

I ordered 3 pairs of shoes (COD) on 19th July 2016 and received it on 25th July 2016, however, the size doesn't fit me. since that day I have been trying to request for a replacement but unable to do. I had send an email to the customer care and I was informed that the process is online now. When I tried doing it online it allows me to submit my request but once I hit submit the page gets stuck and says "Thanks for your exchange request.. Completing your request. This may take some time... Please do not referesh the page...". and this goes on the entire day. Repeated emails to customer care has not helped as they are list bothered to respond and the phone number never works. My order number is 816408

I had ordered 4 shoes and 3 dresses from sss on 16th of april 2016. After frequent follow ups, i received my shoes and 2 of my dresses by 2nd of july. But still, they have not delivered the final top. When inquired, they give a fake reason of wrong contact number given. But i have updated my phone number and address to them on each of such emails of them (More than thrice). Now, when i asked for status, they apologized that the dress i ordered was on high demand and due to that the order was delayed for "4 months".In their terms and conditions, if the item is not shipped and if i cancel the order, they are liable for full refund (A screenshot of the same attached with this). I had requested to cancel the order and initiate refund. They never listened. I request to the authority to help me with getting my dress as soon as possible and prevent this fraudulent and unethical people from cheating others again by taking necessary actions against them. (Fyi. My order numbers are: #779847, #713725, #681357, #658980, #638918, #638906).
(To add, my undelivered order falls under the order no: #681357 which is shown as delivered in the site. And a delivered top is shown as undelivered)
(And also, their customer service number is fake which is never picked up)

I placed an order on 3rd August 2016. Money got deducted from my account but order has not been placed in your site. I called Customer Care of my bank(Axis Bank) and they said that money has been credited to Street Style Store.. I called n number of times to the number given in contacts tab in your site but it is not reachable. Kindly refund the money to my account or place the order.

"The pick up is already done from my end on 26/07/2016

for all the 5 products worth Rs 2000

kindly check and revert back on the same.

DOC NO :- P100004"

this was the mail which was send 1 week back to Silky kapoor marking all the customer care departments yet i haven't received any revert on the same .

i have been following up with this girl, she hasn't been there anytime to resolve my issue. i need the link for which i can order for 2000 rs either you guys refund my money i really dont have the time to keep writing mails.

worst experience ever face with your website inspite of not ordering for the first time.

kindly resolve my issue.

I ordered a sandals ₹499..
I dint got perfect size... I tot to return it back... They gave me credit note of ₹499...n then I ordered a dress of ₹1299. i.e, I have to pay only ₹800.
But.
They dint delivered that product after more than 15 days. as I want it very urgent.
So I ask fa refund.
N they did it. but only of ₹800
Still my ₹499 is pending.

Hi,

Order id : 755227 (1 item), placed on 19 june, 2016, is not delivered till today. payment was done on 19th june itself. till now product is not delivered and there is no option to cancel the order and refund is also not there.
The exact date when it can be delivered is not provided and also no refund also till now.

I want to cancel the order if you cannot deliver it and refund the amount right away. i can wait any more it is more than one and half month the order is placed.

Whenever i raise the ticket to check the status, i am not getting any proper reply and the ticket is closed without any confirmation.

The experience with this store is horrible and this is really unprofessional behavior from the vendor - streetstylestore
Regards,
Dhanya

I had purchased 3 flats under their 3 for rs.999 offer. However, the flats were of really poor quality and i returned them and also got my credit slip.
However, i am unable to use that to buy anything on the website using that credit. Their email customer support told me that i won't be able to buy anything else from the website, except under the 999 offer.

I don't know what is the problem here as sss has my money with them and i should be able to buy whatever i wish to.
Have emailed their customer support many times but their is no response, and they close the ticket on their own after that.

First ticket id - 31192
http://streetstylestore.freshdesk.com/helpdesk/tickets/311992
Second ticket id - 285510
http://streetstylestore.freshdesk.com/helpdesk/tickets/285510

Sss email id: [protected]@hotmail.Com

Not received the item from more than a month. Payment has already been done. No notification has been received from the company's side regarding shipment of the item. Contact number is never reachable[protected].

Kindly help me in getting the product on high priority. I am waiting from almost a month now.

Hope, i will get a revert from someone and expecting a positive response.

Placed this order xlvglgojb on 25/9/15 and i am not happy with the products received. ordered 2 shoes and 3 items from clothing section and all had different sizes. e g: ordered shoes with size 37for both but what actually fits me 37 for one and 38 for the other. v. poor qlty of material n they took 3 months to deliver 1 out of 5 items.1 item us yet to be replaced and it's already close to a yr now still waiting for replacement. delivery time is way way high than what they are promising on their website. so basically they are a bunch of cheaters.. they don't have a refund policy. once u make the payment in advance u r stuck up just like me.. i[censored] choose cod then u will never receive ur product. i have asking them to rwturn my money and take the unused products back and they just don't respond to ur mail.

I had placed an order of 3 items which was split into two orders later, one with 2 items (#668253, rs 1, 298) and the other one with 1 item (#725283 rs 499. it was almost 4-5 months back and i made online payment of rs. 1797/-. i received the products sometime in june and had to return all the 3 items due to mismatch in sizes. till date they have confirmed the receipt of only one order (#668253) and have given me a credit note. no update on the other order. they have given a fake phone number for customer care and my mails get answered once in every 2 months. they told me that they won't refund my money. but are they going to pay for the delay and unprofessionalism on their part? can you believe that it is taking them half a year to deliver an order?
Kindly do something to get my money back and make this company shut down.

Hi sss team,

My order no : 744811

Last time i raised a complaint and you guys spilt the order and placed it, however its of no use because i have not received 1 package yet.

It showing as dispatched in your website but not able to track the package. No proper response from your team regarding the package and they told it would be delivered with in 3 days but its been 1 week and over all i wasted my time money which i paid 2 months ago.

Such a poor site and maintenance no proper phone number. I would definitely not recommend sss to any of my friends.

Kindly return my money its of waste writing for you guys. But people who will go through this complaint will be careful by not purchasing on your site. Guys do not pay for the products for sss. You will not receive your package at all.

Hi had ordered a product and i revived a wrong one, i followed the replacement procedure but i have not got any response from past 10 days. I am calling them on their contact number and it is always busy. I mailed them and also messaged in the fb but am not getting any reply from them. They took 1048 from me and they are not at all bothered to reply. Most o[censored]s faced customer harassment to another level. Let us together file a case against them. I paid for my products and still haven't received them. After repeated pleas, requests and even threats to bring attention to this issue, sss doesn't seem to bother at all. Some action needs to be taken against these unprofessionals committing robbery

I ordered three pairs of shoes from Street Style Store on the 4th of July and also made the payment online. When after constant chasing I didn't receive anything by the 12th of July, I filed a ticket.
SSS claims that the shoes have been delivered as reflected in their database. However after asking them to show a delivery slip they went silent. They have not taken my calls and responded to me over emails since then.
It has been almost 30 days since the order and 16 or more days since the complaint and they have done nothing to make sure that I get my delivery.
I am not sure if I will get my money or goods ever, however I would want to warn all potential consumers to stay away from Street Style Store as they are cheats.
I would also like to highlight to the Street Style Store executives that if they do not respond to me in the next 24 hours, I would not hesitate to escalate the matters to consumer forums or any other platform which makes sure that this scam gets caught and eventually addressed as per the law.

I have placed a order for the two shoes a classic sneakers & a pair of flats alongwith clothes, its been over a month now. But i haven't received the products so far. They promised to deliver the products within 21 days, but i haven't received them so far. Additionally they are not available on calls or e mails. Repeated complaints have borne no fruit
Reference no is #818774 dated 20/07/2016 valued at rs 1, 598
#797062 dated 10/07/2016 valued at rs 1, 698
#797038 dated 10/07/2016 valued at rs 1, 198

Hi - i have been trying to get a replacement of the product that i ordered on July 21. Its been more than a week and i am not able to contact the helpdesk via phone call or emails. I paid the money as well, but none are responding to calls or emails. Pathetic service so farr. Neither the courier company is answering my calls. I dont know whom to contact to get this issue resolved.

I made the order on 08th july, 2016, but it has not been delivered yet, and there is no response from their side, no mail no call, nothing. They say minimum delivery time is 3-21 days, but it is now more than that, worst part is they are not responding on the mail also, and the contact number provided on the website seems not in existence.

It has been the worst experience for me so far.