Street Style Store Complaints & Reviews

The order was placed by me on 8th july. As per the company policy, any order that is placed will take around 3-21 days, but its more than that for my order.
Since then i have sent many mails to your help desk but the response is very bad. The contact details given on your website is always busy or never being attended by any one if at i get to hear the ring.
It is completely bad maintained management who are responsible for customer satisfaction.

Hi,

It has been almost a month and now it is way past your 21 days deadline. please refund my money asap.

My order numbers are:

Order id : 821774 (3 items), placed on 22 july, 2016
Order id : 818350 (2 items), placed on 20 july, 2016

Even after many e-mail communication, i have not received the order. i want my refund of money if you fail to deliver in next 3 working days.


Regards
Shruti

The order was placed by me on 8th July. As per the company policy, any order that is placed will take around 3-21 days, but its more than that for my order.
Since then i have sent many mails to your help desk but the response is very bad. The contact details given on your website is always busy or never being attended by any one if at i get to hear the ring.
It is completely BAD maintained management who are responsible for customer satisfaction.

I had placed two orders. One on 18th June 2016 (#754190) and the other on 27th July 2016 (#834165) and still haven't received any of them. Everytime I mail them, I get an automated reply saying that they will solve my issue and will talk to me within 24 hours and nothing like that happens. It has been over 2 months that I have waited for my product. Need an action taken regarding the same as this is highly annoying and frustrating, a wrong way to treat your customers.

I ordered slippers in street style store.com with credit card payment. its one month since i ordered. and My order number is [protected]-1907897. i request you so so so much to take action against it and please make arrangements for refund of my money. this is so bad that i have complained about this many times but no reply

I have ordered two pair of footwear from Street style store on 11th July. The order amounts to Rs. 678. Order ID : 800371. Inspite of repeated mails and calls, there is no acknowledgement from their side.
Its been two months and we have not received the product.
Kindly Refund the money or deliver the products.

I ordered 2 products online which was part of an offer (2 for rs.999). The first time, i returned the product as the sizes were incorrect. I received exchange of the product, but it was not the same product that i had ordered.
I tried following up with the customer care multiple times with no response, and thus raising the complaint.
I need to get the refund amount or the product i ordered.
Please assist me in this situation as it has been more than 3 months and it is really thee worst service i would expect from an online merchant.

Regards,
Monica

Purchased 3 pairs of shoes online on 10th july at 13:45 @ rs 1997/- via online payment. invoice no - in#786043 against order no - 797402. payment method-ccavenue rs 1, 997/-
Individual items are as under -
Product / reference unit price (tax excl.) discount qty total (tax excl.)
Summer lovin - shoe size : 35 rs 299 — 1 rs 299
Strawberry swing (black) - shoe size : 36 rs 899 — 1 rs 899
Will you go to work - shoe size : 36 rs 799 — 1 rs 799
Expected delivery time - 21 days. sent 6 emails to the company reminding them but the goods are still awaited. twice i recd a response twice saying that more time will be taken but still there is no news. pls help.
Regards. r. rajpal

I have order dress from this website on 30th may 2016 and also pay 1299rs by online transfer and its 16th aug 2016 now and ordered product is still not delivered and they donot give proper reply when we call or send email. It's my order no [protected]-1722628 and address of this website's office is street style store,
206-bhagwati sadan building, plot no 8, bh block market,
Near nainital bank, shalimar bagh delhi - 110088, india.

No tracking no. for fedex when are you going to deliver the product?? i have been trying to contact streetstyle contact no always buysy...
Also i have seen there are soo many complains logged it and non of them are resolved against street style
i want to know when will be order be delivered

the have not given me Fedex Order no in my invoice also the money has been taken from me by fraud

I got a call from customer care saying that my money will be refunded to my account as soon as i confirm my card number. But then the call disconnected suddenly and i am trying that number since then but some computerised voice i am able to hear. So can i get back my money today by end of the day? Revert asap.

Card number-[protected] (Visa)

Contact no.[protected]

I had placed an order on the site more than 21 days back, there is no response for calls and emails. The order was supposed to delivered on urgent basis. Please help! Though the order is a cash on delivery one, but there is no concrete information for my order. Plus the customer executives are too rude to talk. We call them atleast 20 times & then the call gets connected.

Order no DELSSS267219 has not received yet from street style store.com . Please take necessery steps to get that product as soon as possible.

I received an credit silp against one of my previous order. I had order different item orcer#864770 on date 08/10/2016 using that credit slip was cancelled and 2 new orders (Order#873226 and #873233) were generated without applying credit slip on 08/13/2016. Whose invoice showing the amount to be paid. I don't want these item if it required to be paid by my me. I am just utilizing my previous credit slip. Kindly apply my credit slip or cancel my order

1. disappointed with cx care/no response after multiple emails and msgs on fb
2. order no: #807459 has not been delivered and its been more than a month and there is no status
3. sss gave a credit slip of (8jhud2o credit slip - tlau 1 rs 699 3/12/2017) however it does not work and when we try to email or send msg, nobody responds tot he email.
Highly disappointed!!!

I have been writing to the team with no response at all for the order that i returned under the order no 759102 and replacement order appearing as 831772. I have tried multiple times to call the contact no and never ever seem to get connected. This is extremely frustrating!!
Under the above order one pair needed a change of size and another needed to be returned and issued a credit note as the product did not at all look like how it appeared.
I get no response at all. Please help me resolving this issue as my money is blocked.

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[street style store] exchange - pickup request sent (13)
People
Street style store
To sheena sandhu jul 7 at 12:30 pm
Street style store

Hi sheena sandhu,

Your order with the reference anglvbyed - exchange - pickup request sent

We are happy to inform that your pick up has been initiated in reference to your order no anglvbyed

Please keep your products ready in the original packet delivered to you. So, here you go. Few more steps and you will have just the right product you need.
We would take a moment here. Please note that your exchange is already assigned to our respective teams and all the updates will come directly to your inbox. Raising a new query for the same exchange might delay the process.


Please note that pick up will be attempted within 1-4 working days.
P. S :- all the products should be in unused condition. If found used, the exchange process will be cancelled.
Regards street style store team

Reply reply to all forward more
Heena sandhu
To helpdesk jul 12 at 9:17 pm
Team

Please advice when will someone come to pick up my order. It has been quite a few days now.
Show original message
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Abhishek nayyar
To [protected]@yahoo.co.in jul 14 at 11:38 am
Hi sheena sandhu,

The pick-up will take "2-4" working days. Once product is picked up from your address, you may revert us on the same email confirming that the pick-up is done.

If there is anything else we can do, let us know.

Helpdesk
Streetstylestore.com

On sat, 9 jul at 11:35 pm, sheena sandhu wrote:
Team

How do you think this ticket has been closed without anyone calling me and the person caller karan bhatia replying to me after your mail of the ticket getting closed.

This is pathetic services.

I spoke to the customer care representative om the contact no provided on your site to which they have asked me that the product which is not at all the way it looks on the site will be returned and voucher/ credit note would be issued against it.

I have accordingly initiated the return and waiting for the person to pick up the items. I do not want the product called ' so you can dance'. Rquest to you get the credit note issued for the same on priority.

For any further clarifications pls call me.

Sheena sandhu
[protected]

From: street style store ;
To: ;
Subject: ticket closed - [#311171] return of order no #759102 : highly disappointing!
Show original message
Fri, jul 8, 2016 5:24:41 am

Dear sheena sandhu,

Your ticket #311171 - return of order no #759102 : highly disappointing! - has been closed.

We hope that the ticket was resolved to your satisfaction. If you feel that the ticket should not be closed or if the ticket has not been resolved, please reply to this email.

Sincerely,
Street style store support team

315247
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Heena sandhu
To abhishek nayyar jul 14 at 8:57 pm
Team

Please advice that the pick up person will only be getting the changed size for one of the pieces.

We are not at home till 2pm. Someone needs to call and confirm on the pick up.
Show original message
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Heena sandhu
To sheena_s2002in helpdesk jul 16 at 7:18 pm
Team.

I have still not heard from you. Please urgently advice me on the below
Show original message
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Heena sandhu
To sheena_s2002in helpdesk jul 16 at 7:18 pm
Team.

I have still not heard from you. Please urgently advice me on the below
Show original message
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Heena sandhu
To helpdesk jul 20 at 9:57 pm
Team.

The pick has been done from my place today. Request you to issue a credit note as soon as possible.

Sheena sandhu
[protected]
Show original message
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Heena sandhu
To sheena_s2002in helpdesk jul 26 at 11:05 pm
Team.
I do not understand the mails received by me. One is a replacement order and one is exchange order. Whats the difference???
Can someone understand that one product was jus not what it looked in the picture and i do not wish to get the same. I have mentioned everything in the mail trail.
Do not send me the same product again. I will not pay any replacement cost if the product is delievered to me again.
Issue me a voucher against it and that is all i want.
I am jus fed up with this process where on noone understands what i am saying. The site is jus not clear as to what is happenig and even the mail.
Size 37is big for mw which as per the standard size chart should not be. 37size for the product is of no use to me.
Can someone call me rather than beating around the bush.

Sheena sandhu
[protected]
Show original message
Reply reply to all forward more
Heena sandhu team. I do not understand the mails received by me. One is a replacement order and one is exchange order. Whats the difference??? Can someone understand that one product was jus not what it looked in
Jul 26 at 11:05 pm
Heena sandhu
To sheena_s2002in helpdesk jul 28 at 9:02 pm
Team,
Can someone revert to me???

If i get a wrong order i am telling you guys i will not pay a penny extra!!
Show original message
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Heena sandhu
To sheena_s2002in helpdesk jul 28 at 9:02 pm
Team,
Can someone revert to me???

If i get a wrong order i am telling you guys i will not pay a penny extra!!
Show original message
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Heena sandhu
To helpdesk aug 2 at 9:07 pm
Team

It is extremely frustrating thats someone cant even reply to the simplest of the things.
I have written so many times with jus no reply.
Its simple that all the mails are going ignored. I am simple damn irrtated.
Note : if i get the wrong product i will jus not pay even a penny extra cz its ur fault!!
When will u get the product??
Show original message
Reply reply to all forward more
Heena sandhu
To helpdesk aug 9 at 8:38 pm
Have you ppl eaten my money???
I have not received any vouchers on the order nor have i received the changed size of the product..
Extremely poor service
Noone cares to reply also
Worse experience ever!!

Can someone tell me whats happening??
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I had ordered 3 sandals for Rs 999 in October 2015. I received the order in November 2015. however the quality of the shoes were so bad upon trying the soles broke. I contacted customer support of SSS and requested for return of the shoes they took time to respond but said I could return the products to the address mentioned in the website. I had returned the product in December 2012 but the still claim to have not received the product and also keep telling me to send them the shes which I had sent long ago. I had even sent the courier slip to them long ago but still they act blind and does not give me a respond or solution. I asked for my money or the shoes back but still no solution. They keep transferring the issue of my order to each other and keep asking me to return or wait till the product reach their warehouse. I don;t think a package would take 9 months to reach Delhi. r maybe their warehouse is somewhere beyond mars.

I want my money back.

I had ordered (order (#742408)) a pair of shoes which when delivered to me I did not like. However, when I tried to exchange the shoes, I saw that I can exchange them for the same shoes that I dislike but only in a different size, which makes no sense when I dislike the shoes. Then a few days later, SSS sent me the same pair of shoes again without me having chosen a different size as is the only option available. I sent this pair back. Even since I have been writing to their helpdesk number to see if the amount can be refunded to me after cancelling the order. This has been going on since June 23rd with no solution in hand.

I hope something can be done soon so that I can get my money back.

Worst worst worst experience with this company do not ever order anything in this company i had ever seen spit on this company product which they display are different and product which we receive are different no professionalism in this company there is no support for customers hopeless company there is no customer care number as well once twice thrice manageable repeatedly unwanted things happening with this streetstylestore.com

This is so ridiculous to know that i have made three orders and have not got any tracking details.

how can the services be so pathetic??

i need to know when are you people delivering my product???

i have made the payment of 3 orders, 10 chappals need to be delivered. The total payment of Rs3300 has been made.

I will go to consumer court in case i don't receive the tracking details . i need to wear the same on Rakhi.

You cant fool the customer. I have read the comments in forum wherein people are complaining about the non- receiving of the tracking details.

I have been calling on landline since morning. This cant be the way to treat. i shall personally visit the office if no reverts come.

I am working with Zee News and will put the same on air about the fraud site.

Revert asap!!!

Attaching the invoices. Send my all 10 chappals asap else refund my money by Tuesday in the same account.

I will take up the case to above level.