Street Style Store Complaints & Reviews

Hello
I have ordered a shoe and order no is 666364 but the colour and the quality wa tooo different from the pictures they have put so I returned back to them. They came to pick the shoe and gave a pick up slip as said to call customer care for refund or for a credit slip details, first of all their is no. No to call them so I mailed soooo many times to them to ask but no reply...such a hopless store not worth to buy from these store at all...ahhhhh. No customer attention n proper response.

I have placed an order on 4 april. I made online payment of Rs.899. The site promises to deliver the products within 3-21 days. However i haven't received it till date. Its more than a month. I have written to them several times about the same but to no avail. Half a time, they dont even reply. And even if they reply, they just assure that they are trying to despatch the product. They dont even pick their calls. Order no. #626750.

Order details can be seen in the attachment. .I received it on 01may and that was totally a disaster wen I saw the two pair of footwear which I ordered in a small box..other was not even leather..it looked like local cheap quality stuffs..even the roadside footwear would look better i[censored] compare those. .I asked for a return. .n pick up was scheduled. .n was done a day later..but after dat..I m not getting any response neither to my mails nor to my queries on Facebook page..they justvsend me automated mails for few days..after dt nt even those. they have removed their contact number from the site. .I m getting no leads for this n it's really very frustrating. .as according to their policy only exchange can be done. .no refunds. .

I placed an order for 2 shoes (For 999) on 04 april, 2016. I paid the full amount that time itself (I know big mistake!). After absolutely no reply from them for more than 10 day, i mailed them. I got a reply (!) saying this :

"as per your query regarding your order #613786, we will like to tell you that it has been"18"days since you placed the order with us. And our site takes the time period of 3-21 days for the delivery."

And the status changed to "urgent dispatch" (What ever that means). Okay, so waited for "21" days to get over. Still no information about the product. I mailed them, no reply. I called them, always busy! Today is 10th may, more than a month has passed.

I wouldn't have cared had i not paid the amount. Moreover, their products are pathetic. I had taken 2 shoes previously and liked them a lot and hence ordered these new shoes. But those 2 shoes' quality is so bad that even a drop of water puts a big stain (Forget about washing them).

I know they have this policy that they won't return money, but i need my money back. I have already sent an email to them asking to refund the money and gave them 7 days of time. After that i'm going to consumer court (Guess what, no reply for that too!).

I purchased two shoes from SSS, under the "2 for 999" offer.
They arrived after a month. I was not happy with the quality at all. They looked so much more different on the website.
Nevertheless, I patiently waited to return the product.

When I initiated return, it said that my order was "2 for 599" where as I had bought it under the "2 for 999" offer.

I expect a 999 credit slip because that was how much I paid for the products.

I wrote to the person in charge so many times, no response.

This means that they are cheating the customers when the time comes to return the products!

Hi Team,

I've placed an order for 3 pairs of footwear for 999Rs on 09/Apr/2016 and after a lot of follow ups I received response and after a lot of time then received the order on 09/May/2016 (1 month).

Couple of days ago, I received an email from the site team saying my order has been split (without my permission) and I'd be receiving it within few more days. I cared less about this change in delivery process hoping i would get my items as promised at least and was also informed that delivery fee of 50 Rs won't be charged as it is a split order.

Yesterday i.e on 09/05/2016 I've received the item and as I opted COD for the same of amount 1048 Rs after receiving the courier I found only 2 pairs of footwear with a broken seal.

Below is the email I received for the concerned team

[protected]

Hi shweta singh,

Your order with the reference LDYSUEOTC - Order Split

In order to make sure that your ordered items get delivered at the earliest we have split your order. If you have selected "COD" as a payment option then the COD charge of Rs 50 will be applied only on the orignal order.The COD fee will be waived of on the split orders.

[protected]

I logged into the site and was really surprised by looking at the order history. As I order three footwear at once on 09/Apr/2016 but as of now its showing them as two separate orders with different prices each..
Now the pricing has also got changed without my consent and even the order date has been changes. Now, I'm being charged 999 + 50 Rs delivery changes for 1st order (#625881) and 499 + 50 Rs for 2nd order (#677118).

Placed and order from streetstylestore on 7th april 2016. They accepted the payment but it's been more than a month but still the product is not shipped. And the status in the website shows "payment accepted" from the past 1month. Send numerous mails to the customer care but no proper response from their side. The contact number provided is never reachable.

HI

I placed an order with order no.#646774 of two pair of sandals they deliver me the product of so worst quality the reason i return the product and have already paid them the amount but now they are not updating anything in regard to the the return policy whatever it is so worst service kindly help to get rid of the mention .

regards
gladish

I have ordered for one dress from the site in last month and it has been more than one and half month but i didnot get my product yet. they have accepted the payment but where is the product and when i gonna get it?? i have been sending the mail since april however they are not responding over the email nor the provided phone no is working.

Order: GYMQHHHMF placed on 04/5/2016 16:24:50
Payment: ccavenue

please do the needful asap.

I have purchased three pair of shoes from the http://streetstylestore.com/ and have already paid to online. They have policy of maximum 21 days of delivery but it is more than 29 days i have not received the product. They are even not replying of mail and calls. Order no. #627934, date of payment April04, 2016. Kindly do the needful.

Regards,
Prerna Rathi.

My order no is 664144 which i have ordered on[protected], i have ordered 2 pair shoes from 2 for 999 .But it is of different size due to this it is not comfortable at all.
I would like to return the same as i am not getting confidence for there product size like this.
I am trying to contact their customer care number but it is not responding, it has been a week now.
As per their policy, we need to return /exchange in a week but in their process we need to go to my orders for the same, but this order is not reflecting their.

I have loose my confidence from this shopping site, you are requested to kindly do the needful.

Could you please me. What's wrong with this website. Didn't receive my order. And whenever I try to call the helpline number its seems busy all the time. I want my money back immediately. I made my payment still I didn't get any updates.

Let me know the status ASAP.
Or else Cashback.
I don't like this service at all.i never buy anything from Street style store

I ordered an item from clothing. I decided to pay online for it. I entered all my details and initiated the payment process. I got the message from my bank that your account was debited with an amount of Rs. 1299. But then the website showed the message that 'error occured while processing the request' Now my money has all
So deducted and I havent placed the order as well. How do I get my refund?

I ordered a pair of shoes from 'street style store' on November 30, 2016. It never got delivered. I talked to customer care, wrote to them but nothing happened. So I cancelled my order in January.

Then I again tried to place an order with street style store on January 13, 2016. It got delivered in 3 days, however it did not fit me, the size was small. So I applied for replacement on the same day of delivery (Jan 16, 2016), which is very well included in their policy. I received the replacement ticket on Jan 16, 2016 and I was supposed to get the delivery within 7-8 days but the replacement order has yet not been delivered.

I talked to their helpdesk and wrote to them many times. Every time they told me that they are updating my request for urgent dispatch. It's been more than three months now, and I have not received any replacement. After constant writing to them, they finally informed me on April 21, 2016 that product is not going under production and asked me to select some other product and tell them so that they can place the order for me. I replied to them on April 22 but again have not received any update from the StreetStyleStore Team.

Order #457142

I placed my order on 7-Apr-16 and made a prepaid payment from my debit card of Rs 1299. There is no tracking of the package, no message nothing, so when I got concerned after 20 days, I mailed at [protected]@streetstylestore.com,
I got a vague mail saying it will be delivered ASAP but again, no date when.
After that I have been mailing on the same ID but no response. I have called their customer care a thousand time but it is either busy, waiting or not answered.

Hi,
I had ordered 2 sneakers and they were delivered on 2nd april, 2016. I had to apply for return, as their sizes were big. I returned the original product on 9th april, 2016 and am waiting for return product till date. It has been 3 weeks now. The helpline number is always busy. I have tried mailing several times and only get 2 crappy replies, one saying that they are a startup and are still settling and the other mail saying that the exchange process is started, and product will be delivered in 3-10 days. It has been around 21 days and more now. I have had enough of sympathy mails and exhange confirmation mails and want the return product to be delivered within next 2-3 days. You better take an action asap.

It's been more than a month i haven't received my order and my emails are no longer been reverted to. I have already paid an amount of rs 999/ towards my order number tphzbbcmd placed on 5th april 2016.

I feel it very unprofessional for a reputed sight like street style store to behaviour in such a manner

Request you to check on the same and revert back asap

I have ordered 3 pair of shoes from streetstylestore.com but have not received my product after one month also. I tried calling them after 10 days and they said I will receive the details within 21 days. After 21 days I emailed again as the number is always busy but now they are not replying at all. They are neither replying to email nor receiving call. Please help me get my money back. There are multiple consumer who are facing similar issue.

Received a call from sss store after i made a complain on this site. Where the guy mentioned my amount would refund. And instead of that amount has been debited from my account instead of refund. And the no. Is switched off.
Sss store my number was never mentioned in this site. So plz ans. And let me know how my total amount now is going to be refunded

I had done the order on 25/2/2016 of rs. 2097 ref no. #531119
It was cod i received 2 box and paid full amount. On the receipt its mentioned 3 shoes. One shoes is still missing " the charlie shoe " and the other i did returned it back i received the cash in sss credit slip which i am not able to use it due to some technical issue.
I have send mail many time as its been 3 months now i have no reply regarding my missing shoe or any cash back.

The worst online experience.
Even if you could have revert back with a mail it could have solve the problem
I have attached the recipe below . Atleast here reply or let me know when can i get my cash back or my shoes