Street Style Store Complaints & Reviews

I have been trying to contact them through mails but these guys are so insane, Customare care executives dont know what to reply to the customers . I want exchange of my 1 product . Pickup has been done already, I have shared the courier slip also, They have taken the product also and now now giving the exchanged item, I m following them through mail since last week . They are sending me unnecessary mails regarding exchange, I m writing something else and they are replying something else, I m fed up, Customare care number doesnt work at all. What to do now .

I had placed an order with sss on 11/04/16 after which i followed up with them by email as well as social media to confirm if they would be actually shipping my order or not. I had twice previously placed orders with them, which never showed up.
Once, i did get a response after which they went cold turkey, refusing to carry forward any communication.
All of a sudden, after close to 45 days, i am suddenly handed over the parcel which i am told i have no option but to pay for, please note that i had already purchased my required footwear as neither did the brand send me my order, nor did they respond to my communication. I was told i can contact the brand to return it and get my full refund.
When i put in my request for return on the website, someone finally bothered to write back informing me they do not provide refund to which i send in my views and once again the customer care has gone missing.
To add onto all this, the parcel has the following problems:
The product doesn't match its image online
One of them is incorrect
The quality is highly undermined
The sizes don't have consistency

So i don't understand why i am being forced to take store credit and not getting my refund.
@sss please refrain from wasting my time.

To begin with, you can't send a parcel to me whenever u feel like, that too w/o maintaining any communication as to when to expect it and to add onto it, you have the audacity to send me the wrong things and then force me to take store credit?

Do you really think i'm stupid? And what kind of a customer care do you have, that you don't bother to respond at all? Do i have to run behind you for answers? I want a representive to contact me asap.

And don't run a store if you are unable to handle it diligently.

I have proof of all communications till date. You don't even provide a contact no. L, we keep mailing them and you just ignore.

Hi,

This website charged me 999rs. for 3 pairs of sandals which are not yet delivered, i would like to file a complaints for the same.
I have send many emails but they are never replied, there is some silky kapoor who heads the customer support, but i guess even she is a cheat.
Worst experience ever, please block this site so that people dont get cheated by such loosers.

I received a pack of 3 shoes which were not as i expected to mailed the sss team for exchange. They replied the process. I requested for the exchange on there site twice but the status of my request didn't get updated. They have a criteria of 7 day exchange and i requested for exchange next day after receiving the product. Then mailed them the same twice but they didn't reply.

I ordered 3 pairs of sandals worth 1k 10days back and the sandals recieved are of very low quality which can't be used!! I can't go for replacement with other sandals since i can't trust "street style store" anymore. I have already logged a complaint with them and they aren't responding. I would like to have my money refunded back since after seeing the below reviews i can't go for exchange with dresses too. I can't let this go. Have my money refunded back to me.

I had placed an order on streetstylestore.com of 1299/- it was a prepaid order. No delivery till 40days, fake contact number, no way to contact them they dont do a satisfactory reply on mails. Order no. 409144 delivered after 15days when i have already bought my product from jabong.com then that winter boots those are not delivered on relevant time was returned. After then no contact no feedback no reply on mails, there is no other way to reach them except mails. Its been 5 months i am writing mails again and again and explaining my issue to every person of streetstylestore.com but once they receive payment they don't bother to respond.
Now i want refund along with inconvenience cost i beared.
Those who are reading never ever buy anything from this website...

I ordered shoes from street style store. It was a prepaid order. But i never received my order. I tried contacting them many times but they are not answering my query. It's been more than 45 days since i placed my order. My order number is 623838. And now when i called then they asking me which order im talking about when i told them clearlynwhat order im referring to they are asking if i recieved my order for 2 footware. I told the rep that its 3 pairs and not 2. But i dint receive even a single pair from them. Even after complaining in this portal i'm not getting appropriate response fron them. The site is nothing but fraud site. Either give me full refund not gift voucher but deposit the money in my card which was used to pay you guys or i want the shoes which i ordered. It's been 45 days but no response from your site. This is sick.

I thought I committed biggest mistake of my life buying a product from your website, You guys are really annoying.I had bought a few products worth Rs. 2 From 999. The products were really of low quality, so i tried to return them. This return process really was so troublesome. they dont respond to my mails once they receive their money and there is no other was to reach out to them other than mail. and once you have paid them they dont bother to respond. I literally had to bend backward to get them to take back their products. they final did after several mails and issued me a credit note of Rs.1397. Now I wanted to use that credit note and purchase something else. but i am not able to use that al all. I have sent them ample of mails regarding this but they just dont seem to respond. This is my last way out to get my money or products. It would be very helpful if anyone could resolve this. And one more thing to all those who are reading this..Disappointment !

Hello,
My order numbers are 648984 and 627096. I want to change these shoes but i am unable to change. There is a option of only size change but i want to change shoes. Please help me in this matter as i dont like the qualities of these products and i want to buy some other shoes.

Customer care is saying that i can only change my shoe size not the shoe. This is totally ridiculous. Please refund my money or change these shoes. I want to order new shoes.

Komal
[protected]

Hi,

I have order three pairs of shoes - order id : 646728 (3 items), placed on 20 april, 2016. I am yet to receive the products. I have contacted them on 03rd of may and they have confirmed that we are in process.

After that i have sent many follow ups but there is no response. And to add on it, there is no cash on delivery so i made the payment also and still there is no update? This kind of service is really ridiculous.

I bought a dress worth Rs 499 from SSS n m not happy with d product as d size is not proper . So i want to return d dress n get refund, but my request of refund has been of no avial as no one came to collect d dress . So kindly pay attention to my request . Order no.664100. I m seriosly tired as had to wait for d order for long and then got a product which is not appropriate n now i m unable to return it.

Dear all,

First of all the number given to contact the customer care is incorrect / no one picks up calls.
They have removed the phone number from their website also which means the site is not doing a descent customer communication. Hope this is a fraud company.
How does an order take 21 days to deliver and the status always says "check the dresses"

Order #669096
Date : 05/1/2016
Total price:rs 699

Order status: check the dresses

Regards,
Sonia bibin

I have ordered for 3 pair of shoes for the offer which says 999 for 3 and the invoice shown to me was for three shoes but when the parcel was recieved at my place the invoice was billed for just one pair of shoes. Kindly tell me what is true and let me know exactly how many pairs of shoe where parcelled so that i will consider taking my parcel. So reply at the earliest before the parcel reaches your warehouse.

Phone no . is fake .. i call on this no 91 - [protected] . this is not it when when ever i call on thre was other no to they didn't pick up my any call many time i tried to call them . now the 2nd problem i order shoes on 4 April but i get my order so late n now again they r doing samei re -Placed an order on 11 May, 2016
like how many days i have to suffer just for my order i m not getting firstly these guys took 1 months approx .. n dn now again i don't know these guy ll take again 1 month . service is sooooooooooooooooo damn slow .

I placed an order on 9/4/16 worth 1000 INR for which online payment was done. It has been 47 days but I have not received my order neither is the tracking id available to me. My order number is #626184. I have made the payment as well and it says accepted. After mailing them and calling them numerous times there is no answer. I either want the product or my money back.

Your Order#[protected]-1583017 on http://streetstylestore.com for INR 999.03 was successful.CCA Ref No.:[protected].
These are details of my order... it's been more than 40 days... been writing so many mails.. but non responded.
Resolve it Asap or elz... I'll complain in consumer code.
There is no COD. I paid the payment via debt card... tried to reach them.. but they don't respond... This is getting on my nerves... I thought Itz trust worthy site. But they failed. You need to look unto it.

Thank you,
Meghna .

I have ordered three shoes of 1000 rps from streetstylestore I got the deleivery size is not proper on their site I am trying to generate a exchange request but from 2 days I am trying but not able to as their fake site don't allow us to. Their phone number which is always busy no one answers that, no one reply on mail they are just making us fool by grabbing our hard earn money. My order no 668189.This site should be closed at very next second they are fraud

Ordered 3 pair of shoes worth 800 rs each size 39..after few days Got shoes of small size then set a replacement..shoes were taken by courrier for replacement since 3 weeks did not got my shoes back n even 3 pairs! money is already paid around rs 3000 and did not recieved my parcel yet it has been long as a month solve the problem or i just want money back as soon as possible..HATE BLOODY FRAUDS

I had placed the order on 6th of april 2016 and had paid the amount using my credit card. I have still not received my shoes. I have been mailing on the given email address continuously, no body even bothers to reply. I have asked them to send me the status of the shipment or reason for delay or return my money back. They have still not bothered to reply and the status on the website has remained unchanged since the day i have placed the order. The order amount to rs1300 for 2 shoes.

Hi
I placed an order with sss on 5th april 2016 for 3 pairs of footwear for rs 999 and made a payment with my debit card.

Order details given below :
Order: prezrfqmh placed on 04/5/2016 09:16:02
Payment: ccavenue

Its been over a month now, but there is no update on my order. The team does not even respond to emails anymore, there is no number i call on to check.

I have no clue what is happening here, but want to get it resolved asap as i have already paid for it.

Totally disappointed with the customer service.