| Address: New Delhi, Delhi, 122001 |
| Website: www.streetstylestore.com |
It has been a horrible experience with the website http://www.streetstylestore.com/.
Bought the products looking at the product image, what was received was horrible and not even worth the price, the images presented are definitely not their own shot images and flicked from somewhere.
The orders must be then made at their end or outsourced to be made with the cheapest material available and similar to the design, as these are definitely not the same as shown on the website, they are cheating customers and more so if the customer does not want the products, the only way possible is to exchange from their catalog, as a consumer, no one can force me to buy the product if I don't like it, however, they are and it has become a mentally harassing experience for me to be chasing them frequently with no support. There is no customer contact number to reach on, as the number reflecting on their portal never gets through.
As per the last conversation on 9th April they had told me that the reverse pick up would be done with in 5 - 7 working days, and post receiving it in the warehouse, they had finally agreed upon refunding me the money. Till date no reverse pick up has happened and having dropped a mail on this further about their inaction and lackadaisical attitude, totally callous about the customer, they again reverted "Once we receive the products in our warehouse, the credit note/replacement order will be made as per your selection you made while you initiated the exchange."
So it seems their ways of working are definitely not customer centric, as long as the money has reached them, the customer may as well rot in hell.
Having come across more reviews, can very well figure out how they are conning customers, would strongly advise to not fall for their luring offers, as the quality and service both are pathetic, wish I could find a much better term then pathetic. I am definitely taking on them legally.
Street Style Store customer support has been notified about the posted complaint.
Please accept my sincere apologies!
I am arranging a call for you from the concerned department and they will resolve your issue at the earliest.
If you do not receive a call within 24 hours please let me know on my email id -sss.[protected]@gmail.com
Thank you
Street Style Store Resolver