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Street Style Store Complaints & Reviews

3.7
Updated: Sep 2, 2025
Complaints 6014
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Street Style Store reviews & complaints page 49

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D
diya gada
Mar 9, 2020
Resolved
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I received these boots that i ordered, but they were not the ones that were on the website. Major changes in the quality and look of the product. This is bait and switch and i will not tolerate it. The day i received the order i raised a query but found sss to be deplorable with their customer service. I sent pictures of the product received comparing it with the product on the website.in addition there was a major dent on the front.
This type of service in not acceptable.
I received the boots on saturday 7th march 2020 and raised a query as soon as i opened the product.
I am strongly requesting a refund or an alternative solution
#3355269 - order number
Tracking number[protected]
Apr 9, 2020
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Mar 09, 2020
Street Style Store Customer Care's response
Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we arrange the pickup of the product( Off The Rip - Size : 40 ) from order #3355269. The pick-up will take "2-3" working days once the pick up is done and  we receive the products in our warehouse, we will issue you the credit voucher of same amount in your SSS wallet so that you can purchase something else by using same voucher.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS
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    Amisha Tripathy
    Mar 4, 2020
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    Address: Flat no.4/4 , block C , Gautam Apartment , 9 opposite KD flats , near reliance fresh, kadma, East Singhbhum, Jharkhand, 831005

    My order number 3233343 is yet to be delivered which is originally the exchange product of bedecked boots. I have made the original order of size 39 which is my perfect foot size, but after a month or more my order was delivered and it was so small thay it did not fit me. After again lodging an exchange request, the item is still not delivered and it's been 3 months. I have already paid the money as well. This is such a hopeless site and I regret placing an order from this site at the first place, secondly I recommend all to stop using this site if at all they use it. And lastly I would like to get my bedecked boots order of size 41 as soon as possible of order no. 3233343 or I'll sue all of these people or rather I should say fraudsters, who in the name of running this business, actually loot the people. The product is so disgusting and the size also doesnot matches with your actual size. It has been over 3 months and am still caught up in this drama, all of the people in the so called horrific company #streetstylestore can rot in hell for all I care. Just that customers earn through hardwork instead of cheating all around so kindly deliver my order as soon as possible. I would like to warn the people out there to stop indulging their time mainey in this cheap website, because it is FRAUD. The whole of crew is a waste. And I would never recommend this site to anyone, I swear. Such a cheap company!
    I want my product within a week now, else it won't end up to be good for you people.
    Apr 9, 2020
    Complaint marked as Resolved 
    Street Style Store customer support has been notified about the posted complaint.
    Verified Support
    Mar 09, 2020
    Street Style Store Customer Care's response
    Hi,

    We are extremely sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we have canceled your replacement order #3284479 and we have initiated your refund and it will reflect in your Bank account within 5-7 working days.

    Please mark this case as "Resolved" if you find that the query is resolved from our end.

    Thank you
    SSS
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      S
      Shruti Sivadasan
      Mar 2, 2020
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      I ordered the splash the time rain white platform sneakers - size : 41 which were delivered on 19-dec-19. I only ever wore them once before the shoes broke in half. The quality and make of the shoe is horrible. Sss customer service is refusing to email me so i can share images of the product they sell and refund the money.

      It is a fraud company that sells products way below the quality standards they advertise. The customer care refuses to be of any help.
      Mar 11, 2020
      Complaint marked as Resolved 
      Street Style Store customer support has been notified about the posted complaint.
      Verified Support
      Mar 02, 2020
      Street Style Store Customer Care's response
      Hello Shruti,

      As per our record your order #3221803 was delivered on 19th of December 2019 and as per our company policy if you get any issue in product in next 15 days after delivery, only in that case we can only help you and the query raise date is 17th of February which is not compiling our exchange policy.

      The images which you sent of the product to us is totally looking as used. so we are extremely sorry now we can't help you anymore.

      We have also attached the images that you send us on our portal.

      Please mark this case as "Resolved" if you find that the query is resolved from our end.

      Thank you
      SSS

      Mar 04, 2020
      Updated by Shruti Sivadasan
      That is the point SSS team, the product has been used ONCE. ONCE and this is how the product became after one use.
      Mar 04, 2020
      Updated by Shruti Sivadasan
      Please email me so i can share all images i have.
      Verified Support
      Mar 07, 2020
      Street Style Store Customer Care's response
      Hi,

      We would like to inform you that as per our telephonic conversation, we have issued you the credit voucher for ( Splash The Time Rain White Platform Sneakers ) of same amount and it will be reflected in your SSS wallet within 24 to 48 hours so that you can purchase something else by using same voucher.

      Please mark this case as "Resolved" if you find that the query is resolved from our end.

      Thank you
      SSS
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        B
        Bhakti Gadilkar
        Feb 21, 2020
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        Address: Metron office,near balaram building,j.j.hospital,byculla,mumbai., Mumbai City, Maharashtra, 400008

        I have ordered black heels from sss, but i received the wrong size. My size of heels is 39. So please pick up the heels from my given address as below and give me the black heels of size - 39. My order no -3328858. Company name - cutecode street style store llp.
        My address is - metron office, near balaram building, j. J. Hospital, byculla, mumbai-400008.
        Mar 24, 2020
        Complaint marked as Resolved 
        Street Style Store customer support has been notified about the posted complaint.
        Verified Support
        Feb 22, 2020
        Street Style Store Customer Care's response
        Hi,

        We are extremely sorry for the inconvenience caused. We would like to inform you that we arrange the pickup of the product ( Memorable Moves Heel in black ) from order #3328858. The pick-up will take "2-3" working days once the pick up is done and we receive the products in our warehouse,  the replacement order will be made as per your selection you made while you initiated the exchange.

        Please mark this case as "Resolved" if you find that the query is resolved from our end.

        Thank you
        SSS
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          M
          Megha Sonii
          Feb 19, 2020
          Resolved
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          Address: Room no 206 janseva chawl committe golibar 5th road santacruz east, Mumbai City, Maharashtra, 400055

          I have ordered 2 hoddies which i have not received yet. Its been 2 months. I want my order.. By the end of this week, or else i have to complain about it on the higher level. And yes... Payment has been already made online. I want the resolution as soon as possible.

          Order id-#3276943.
          Registered number-[protected]., contact number - [protected]
          Ordered on - 11 jan, 2020..
          Mar 24, 2020
          Complaint marked as Resolved 
          Street Style Store customer support has been notified about the posted complaint.
          Verified Support
          Feb 22, 2020
          Street Style Store Customer Care's response
          Hi,

          We are extremely sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we have canceled your order #3276943 and we have initiated your refund and it will reflect in your Bank account within 5-7 working days.

          Please mark this case as "Resolved" if you find that the query is resolved from our end.

          Thank you
          SSS
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            R
            R Chopra
            Feb 16, 2020
            Resolved
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            Address: 110092

            Hi i am a resident at nirman vihar, delhi 110092 and there are a majority of street dogs causing trouble to the residents. The address is c88 nirman vihar. They have bitten a few people and it’s very scary having them round.

            Could you kindly process the request and look into removing them please?

            You can contact me at[protected].

            Really appreciate your help. Thank you.

            Best,
            R chopra
            Mar 19, 2020
            Complaint marked as Resolved 
            Street Style Store customer support has been notified about the posted complaint.
            Verified Support
            Feb 17, 2020
            Street Style Store Customer Care's response
            Hi,

            We would like to inform you that we are streetstylestore.com ( Online shopping website) and this complain is not belong to us. Kindly raise your complain on correct panel.

            Please mark this case as "Resolved" if you find that the query is resolved from our end.

            Thank you
            SSS
            Order ID: 3306986
            Hi, the product which i have ordered is faulty & extreme low quality, the stick is not proper.

            I have mailed you guys tremendous times but i got no update.

            I want a refund coz i cant pay for this quality

            street dogs in nirman vihar - Comment #3648407 - Image #0
            Street Style Store Customer Care's response, Feb 17, 2020
            Verified Support
            Hi,

            We would like to inform you that as per our telephonic conversation, we arrange the pickup of the product ( Walk with pride loafers ) from order #3306986. The pick-up will take "2-3" working days once the pick up is done kindly share the pictures of pickup slip on same mail so that we can issue you the credit voucher.

            Thank you
            SSS
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              A
              aishusridhar1996
              Feb 11, 2020
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              This is regarding my order number #3287202
              I placed this order on 19th january 2020. It's been more than 22 days now and still there is no information from their side. Whenever i post a query asking about the status they just say that order will be dispatched soon and they give no additional information.

              I need to know when it will be delivered. Because in your site you have posted that it takes 6-21 days and now it's been more than 21 days.

              Or if you can't deliver the product, initiate a refund. Don't try to fool people.
              Mar 13, 2020
              Complaint marked as Resolved 
              Street Style Store customer support has been notified about the posted complaint.
              Verified Support
              Feb 11, 2020
              Street Style Store Customer Care's response
              Hi,

              We are extremely sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, your order #3287202 is ready for dispatch. This means that we will ship your shipment in next 3-4 business days. Once the order will be shipped, you will receive a mail from us with tracking details.

              Please mark this case as "Resolved" if you find that the query is resolved from our end.

              Thank you
              SSS
              Order No. 3328952 Was placed on 16 Feb 2020. The team has not delivered it yet. And I’ve raised multiple queries about the status of this order but the team closes it without any response.
              Neither they respond to the calls nor to your queries.
              Have my product delivered or refund the amount.
              KaranTeotia's reply, Feb 26, 2020
              Where’s my order?????
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                T
                Tanisha Mitra
                Feb 10, 2020
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                Address: Building No.7, 1st Floor, Hauz Khas Village New Delhi 110016, New Delhi, Delhi, 110016

                Since I have posted a complaint against the Company, I have received a call from +91 [protected] saying that he would refund the money and I shall then remove the complaint. He asked for my card details and otp and instead of crediting the amount, he debited it. He tried even more transactions but couldn't due to low balance. Also the company had not contacted even after the complaint was filed.
                +2 photos
                Mar 13, 2020
                Complaint marked as Resolved 
                Street Style Store customer support has been notified about the posted complaint.
                Verified Support
                Feb 11, 2020
                Street Style Store Customer Care's response
                Hi,

                We are extremely sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we have canceled your order #3235749 and we have initiated your refund and it will reflect in your Bank account within 5-7 working days.

                Please mark this case as "Resolved" if you find that the query is resolved from our end.

                Thank you
                SSS
                I paid the order through phonene Rs 735. but didn't received any order confirmation .order number -#[protected]-10678989

                phishing - Comment #3646866 - Image #0
                I had ordered sandals and made a payment via QR code... And the payment is successful.. but when searched in order history I could not find my order.
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                  Pratika Varun
                  Feb 9, 2020
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                  Address: Piprali road, chandel tower, Sikar, Sikar, Rajasthan, 332001
                  Website: Streetstylestore.com

                  I got a mail on 06/02/2020 that my order has been delivered but i didnt get any package because that order was misdelivered. I don't know where my parcel has been delivered please checkout call the courier company. I want my parcel to be delivered on the proper address. And i saw that my number is also misprint in the bill but i wrote correct number, this is your fault.
                  Kindly do some action.
                  +1 photos
                  Mar 21, 2020
                  Complaint marked as Resolved 
                  Street Style Store customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 19, 2020
                  Street Style Store Customer Care's response
                  Hi,

                  We are extremely sorry for the inconvenience caused. We would like to inform you that, we tried to connect you for above mentioned query but unable to reach you. Kindly share the alternate contact number so that we can contact you and solve your query.

                  Please mark this case as "Resolved" if you find that the query is resolved from our end.

                  Thank you
                  SSS
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                    Tanisha Mitra
                    Feb 8, 2020
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                    Resolved

                    Address: Building No.7, 1st Floor, Hauz Khas Village New Delhi 110016, New Delhi, Delhi, 110016

                    I have ordered a jacket on 21/12/19 with order number #3235749 which was supposed to be delivered within 3-21 days. But it's been 51 days today and i haven't received the order yet. I called the customer care number more than 60 times and an automated response comes for order status which keeps on changing the delivery date. I tried contacting the executive but no one pick up the call. I paid a total of ₹1515/- and i want either the product to be delivered or the amount refunded. I don't even have the cancel option for the product. Please help
                    +4 photos
                    Feb 18, 2020
                    Complaint marked as Resolved 
                    They have refunded the amount
                    Street Style Store customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 11, 2020
                    Street Style Store Customer Care's response
                    Hi,

                    We are extremely sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we have canceled your order #3235749 and we have initiated your refund and it will reflect in your Bank account within 5-7 working days.

                    Please mark this case as "Resolved" if you find that the query is resolved from our end.

                    Thank you
                    SSS
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                      Tanisha Mitra
                      Feb 7, 2020
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                      Address: Building No.7, 1st Floor, Hauz Khas Village New Delhi 110016, New Delhi, Delhi, 110016

                      I have ordered a jacket with order number #3235749 on 21st dec 2019 worth ₹1515/-. They said the order should be delivered within 3-21 days but its been 50 days and i haven't received the order yet. Whenever i call the customer care number the automated machine keeps changing the date. I tried contacting to executive but they don't pick up the call. I called more than 50 times but all went in vain. I can't even cancel or track my order. Please help as soon as possible.
                      Feb 18, 2020
                      Complaint marked as Resolved 
                      They have refunded the amount
                      Street Style Store customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 11, 2020
                      Street Style Store Customer Care's response
                      Hi,

                      We are extremely sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we have canceled your order #3235749 and we have initiated your refund and it will reflect in your Bank account within 5-7 working days.

                      Please mark this case as "Resolved" if you find that the query is resolved from our end.

                      Thank you
                      SSS
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                        Vratica Kain
                        Feb 4, 2020
                        Resolved
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                        Address: Hauz Khas, New Delhi, New Delhi, Delhi

                        Hi,
                        I had ordered a pair of boots on[protected]. I made the online payment. The website says it takes 3-21 days to deliver. It has been 26 days as of today. I tried calling on the provided helpline. There is an automated machine that asks my order number and tells me a date.
                        I have been calling on that helpline since 18.01.2020. Every time I call, she provides me a new date of estimated delivery.
                        Overall, I have called 7 times, and they keep on postponing the estimated delivery date.
                        Also, I attempted to contact the executives responsible for calling. None of them have come in front to speak with me. They are always unavailable.
                        This behaviour is completely unacceptable.
                        Mar 9, 2020
                        Complaint marked as Resolved 
                        Street Style Store customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 07, 2020
                        Street Style Store Customer Care's response
                        Hi,

                        We are extremely sorry for the inconvenience caused. We would like to inform you that, we tried to connect you for above mentioned query but unable to reach you. We have canceled your order #3273643 and we have initiated your refund and it will reflect in your Bank account within 5-7 working days.

                        Please mark this case as "Resolved" if you find that the query is resolved from our end.

                        Thank you
                        SSS
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                          suhana jain
                          Jan 31, 2020
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                          Order-3215515
                          I have placed the order on 10th december 2019 and it is not showing my order tracking no. I have made payment too. Your not responding to mails, calls and when i reached to to through instagram, u wanted me to cancel. If you guys cannot deliver the order even after 2 months, then there is no need for the order and why have you put the contact no. On website when you are not answering the calls at all.

                          Sincerely,
                          Pooja
                          Mar 7, 2020
                          Complaint marked as Resolved 
                          Street Style Store customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 05, 2020
                          Street Style Store Customer Care's response
                          Hi,

                          We are extremely sorry for the inconvenience caused. We would like to inform you that, we tried to connect you for above mentioned query but unable to reach you. We have canceled your order #3215515 and we have initiated your refund and it will reflect in your Bank account within 5-7 working days.

                          Please mark this case as "Resolved" if you find that the query is resolved from our end.

                          Thank you
                          SSS
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                            Labdhi_12
                            Jan 28, 2020
                            Resolved
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                            Resolved

                            Address: Building No. 7, 1st Floor, Hauz khas Village, New Delhi, Delhi, 110016

                            I Have placed an order on 19th December 2019 and its been more than 40 days that i havent received my order. Tried calling their customer care but everytime noone is available. Tried contacting them through their portal but there also they give baseless and vague reply. They are not certain about the delivery date. They take pre payment and no update on status.

                            Its been long and not receiving any certain response.
                            Order Reference EFRKMEMBP - placed on 12/19/2019
                            #3233446
                            +1 photos
                            Mar 5, 2020
                            Complaint marked as Resolved 
                            Street Style Store customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 03, 2020
                            Street Style Store Customer Care's response
                            Hi,

                            We are extremely sorry for the inconvenience caused. We would like to inform you that your order #3233446 has been shipped. It will take 2-3 working days to deliver the product to you.

                            Please mark this case as "Resolved" if you find that the query is resolved from our end.

                            Thank you
                            SSS
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                              Priyaho
                              Jan 28, 2020
                              Resolved
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                              Resolved

                              Address: 226, 270, 224 Hari Nagar ashram, New Delhi, Delhi, 110014

                              Dear sir,
                              Garbage is lying on street and it making infection, due to all the dirty waterlogging, i am unable to step out of the house.

                              The ashram society is turning a blind eye, and no action been taken, pls do the needful promptly with immediate effect without any delay and no alibi.

                              Sanitization is very important. Pls take appropriate steps

                              Kindly give the cleaning and removing water as the topmost priority. Kindly expedite however, since last 2 weeks, municipal workers had not picked up the waste from our living society, as i heard they are on strike. Consequently, the situation is so egregious that rubbish is overflowing in the installed dustbins that happen to be very near to my house. Moreover, the smell of the waste is so unpleasant that we cannot open our windows. This is the main reason i am writing to you now.
                              +1 photos
                              Feb 28, 2020
                              Complaint marked as Resolved 
                              Street Style Store customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 28, 2020
                              Street Style Store Customer Care's response
                              Hi,

                              We would like to inform you that this complain in not belongs to us. We are Streetstylestore.com online shopping website. Kindly raise the query on right panel.

                              Please mark the query Resolved.

                              Thank you
                              SSS
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                                AshlynFran
                                Jan 25, 2020
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 600041

                                I ordered 3 shoes and it had not been dispatched yet. It’s been more than a month and i haven’t received my order.
                                The tracking number is given but in the website we cannot track it and we don’t know if the product has been dispatched yet. Upon reading reviews, we don’t know if we should trust this seller. If not received by next week, we are planning to do police complaint or file a lawsuit against this company.
                                Feb 27, 2020
                                Complaint marked as Resolved 
                                Street Style Store customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 27, 2020
                                Street Style Store Customer Care's response
                                Hi,

                                We are extremely sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, your order #3272111 is ready for dispatch. This means that we will ship your shipment in next 3-4 business days. Please wait, once the order will be shipped, you will receive a mail from us with tracking details and then you can track the order.

                                Please mark this case as "Resolved" if you find that the query is resolved from our end.

                                Thank you
                                SSS
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                                  K
                                  keerthana gade
                                  from Hyderabad, Telangana
                                  Jan 24, 2020
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                                  Website: Streetstylestore.com

                                  I have paid an amount of 2205 inr to streetstylestore.com for 6 pairs of shoes. Amount from my bank account has been deducted by upi. The websites doesn’t show my order under my orders section and when i reached out to them, they said there is no order. The conversation happened via their instagram account. The phone number and email they provided doesn’t work. Many other customers commented in their instagram account that this is a fraud. Please help and block this as soon as possible as other customers will not be affected. Also i need my money back. Thier upi id was [protected]@hdfcbank. Upi ref no[protected].
                                  Street Style Store customer support has been notified about the posted complaint.
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                                    Aakash2407
                                    Jan 24, 2020
                                    Resolved
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                                    Resolved

                                    I have placed the order on 5th january and it is showing that my order have been priority dispatched on 6th january, still i haven't received the order and you guys keep on extending the delivery date, if you guys cannot deliver the order on 28th january, then there is no need for the order and why have you put the contact no. On website when you are not answering the calls at all.

                                    Sincerely,
                                    Aakash
                                    Feb 24, 2020
                                    Complaint marked as Resolved 
                                    Street Style Store customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 24, 2020
                                    Street Style Store Customer Care's response
                                    Hi,

                                    We are extremely sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we have canceled your order #3262897 and we have initiated your refund and it will reflect in your Bank account within 5-7 working days.

                                    Please mark this case as "Resolved" if you find that the query is resolved from our end.

                                    Thank you
                                    SSS
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                                      R
                                      Renuka minj
                                      from Indore, Madhya Pradesh
                                      Jan 23, 2020
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                                      Address: NRANVP , PARYAWAS BHAWANNORTH BLOCK SECTOR 19 NAVA RAIPUR ATAL NAGAR, Dehradun, Uttarakhand, 492002

                                      I order 2 hoodies from street style store on 02.12.2019 amt rs. 1049. Product is not delivered till date. I made payment online for the product.
                                      According to street style store they have to deliver the product between 3 - 21 days but they are fail to delivered. I asked them about the product to cancel the and refund the amount they are not agree. Then i ask them to exchange the product and adjust the amount for this also they are not agreed.

                                      They are not responding properly. Request you to take some action in this matter.
                                      +1 photos
                                      Street Style Store customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 24, 2020
                                      Street Style Store Customer Care's response
                                      Hi,

                                      We are extremely sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we have canceled your order #3194058 and we have initiated your refund and it will reflect in your Bank account within 5-7 working days.

                                      Please mark this case as "Resolved" if you find that the query is resolved from our end.

                                      Thank you
                                      SSS
                                      Jan 24, 2020
                                      Updated by Renuka minj
                                      Resolved
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                                        Farin0786
                                        Jan 19, 2020
                                        Resolved
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                                        Resolved

                                        Address: Ahmedabad, Gujarat, 380018

                                        I ordered 3 footwear for 999 from delhi and i sent them to my relatives in ahmedabad. When they received it they found it was smaller size. They requested for exchange and your delivery partner came to delhi for picking up those footwear but still those footwear are in ahmedabad so can you initiate the pick up facility in ahmedabad or they can send you those footwear by courier at your address.

                                        I want you to reply as soon as possible for my current situation and what else could be done to solve this issue
                                        I need reply as soon as possible because my exchange period is going to over. I tried contacting you many times. But no response.
                                        You are doing fraud.
                                        Never answering calls.
                                        I want immediate action or else give my money back.
                                        I am going to write the worst review regarding your website if you still dont respond to my complaints.

                                        Thanking you for your worst service and customer cooperation.
                                        Feb 23, 2020
                                        Complaint marked as Resolved 
                                        Street Style Store customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 23, 2020
                                        Street Style Store Customer Care's response
                                        Hi,

                                        We are extremely sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we arrange the pickup of all 3 product from your new address ( Gujarat ) which you shared with us, the pick-up will take "2-3" working days. Once the pick up is done and we receive the products in our warehouse,  the replacement order will be made as per your selection you made while you initiated the exchange.

                                        Please mark this case as "Resolved" if you find that the query is resolved from our end.

                                        Thank you
                                        SSS
                                        Hello, I had ordered from sst store on 10/12/2019, it's a prepaid order, i haven't received the order still, tried the customer care no but no response, tried the email, still no response i have payed 1150, i want a solution for this
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