Street Style Store Complaints & Reviews

Trying to get in touch with customer care but this portal does not have proper customer care support. Its been more than 21 days since i have placed my order with style street store and there is no communication from street style store. I have made the payment for the order.
There should be proper regulation of such web based portal who are making money by looting public.

Nov 6, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Sep 27, 2019

Updated by Ankita254 When there are 4926 number of complaints against a web portal than I think this should be taken seriously!

Verified Support

Oct 05, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that as per our telephonic conversation, we split your order and order #3026318 is ready for dispatch and it will be deliver to you soon and we have cancel your order #3080779 and issue you the credit voucher and it will be reflect in your SSS wallet within 24 to 48 hours.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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Address: 22 A, 3rd Floor (Lake Facing) Hauz khas village New Delhi 110016 Land Mark: Near Hauz Khas Social., New Delhi, Delhi, 110016

I had ordered size 38 for the black criss cross heels as per the above oreder no. And now that is one size big for me and it does not fit well. I want one size smaller but it is nit availabe on the site.
Every time i call your support they say all customer executives are busy. I never able to get through.
There is no option to exchange the product with other products or get cash back or get store credits.

How do i get an exchange???

Will i have to be stuck with the wrong size and fit of the product because you dont have a smaller size available and because of worthless policies?

Either you replace the product with a smaller size (Size 37) or give me a refund of my amount.

Need immediate action to be taken on this. I am escalating this matter to your nodal officer.

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we arrange the pickup of the product (Criss cross black platform heels) of order #3038782. The pick-up will take "2-3" working days once the pick up is done, please share the pickup slip on email address- sss.[protected]@gmail.com so that we can made your replacement order for 37 size as you want.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Oct 11, 2019

Updated by Drishti@1 No revert from your end. You have Rs.734 still with you and also the product.
I have been looted from your company.
You have to take immediate action on the same.

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D

Drishti@1

from Mumbai, Maharashtra

Oct 3, 2019

The package was picked up by your representative on Friday .. 27th Sep 2019... By when can I receive the replaced product of size 37 ???

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Hello,
I have ordered 3 dresses on sept 19, 2019 and have not received the product yet. There is no information about product checkout or delivery. I have already made online payment and also raised complaint in street style store official site but no response and the contact number given on the site is also not available. If cannot deliver order please refund the amount asap. Please take immediate action on this and send update regarding the same.

Oct 27, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, its been 5 days since you place the order #3054342 and we have 3-21 days of delivery time period. Once the order will be shipped, you will receive a mail from us with tracking details. Please wait, your order will be deliver to you soon.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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Hello,
I have ordered 3 shoes on sept 5, 2019 and have not received the product yet. There is no information about product checkout or delivery. I have already made online payment and also raised complaint in street style store official site but no response. If cannot deliver order please refund the amount asap. Please take immediate action on this and send update regarding the same.
Order number #3025637

Oct 31, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that, we tried to connect you for above mentioned query but unable to reach you. Your order #3025637 is canceled due to out of stock and we have initiated your refund and it will reflect in your Bank account within 5-7 working days.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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Address: Jabalpur, Madhya Pradesh

The street style store delievered me the very bad and cheap products and now they r not responding on customer care no and not even giving me a refund and also not reply on a gmail. Kindly give my money back and its a fraud people dont buy from there thier customer care service is very bad not even they rply or pick up the call of their customers which shows that the you are not responsible for your customer such a fraud and careless people

Oct 27, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that, we tried to connect you for above mentioned query but unable to reach you. Please share the pictures of the products which you receive faulty on email address- sss.[protected]@gmail.com and your query with order details so that we can check it and proceed further.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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Address: 274-b gandhi gram rama devi kanpur, 208007

My product is not complete... Firstly one cloth is missing... And rest of the item is with poor quality. I start contacting to customer care but no one is respoding back. I am really warried about my money even they are just showing they don't refund money and i want ti return it due its poor quality of clothes and missing of clothes.. I want to return my item as soon as possible and want my money back.. Thank you my order no. Is 3030426
Please return it

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we arrange the pickup of the product ( Set of 3 - Outgoing Guidance Outfit And Day muse tunic) of order #3030426. The pick-up will take "2-3" working days once the pick up is done, please share the pickup slip so that we can initiate your refund for all 3 products.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Oct 01, 2019

Updated by Neelima verma I did'nt got my refund yet.
how would I mark it resolved.
firstly give my money back Then I'll be able to post it resolved

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bhawna_g

from New Delhi, Delhi

Sep 27, 2019

Its been 20 days that I have placed my order and till date I have not received even a single communication from them regarding my order. I am really frustrated. This is not a kind of customer service I expected from this store. I want my order asap.

regarding return of item - Comment #3546331 - Image #0

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I am here to request you for return of three tops that i've received from your site. I am highly unsatisfied with the product and would like to return it along with my money refund of 1098. And the customer care service is too bad they don't even recieve the customer callls. Please return my money and take back your product. Improve your return and exchange policy.

Oct 31, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that we do not have the refund policy as it is clearly mentioned on our website.

Please share the order id, registered email id and pictures of the products which you receive on email address- sss.[protected]@gmail.com so that we can contact you and solve your query.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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Address: Mumbai City, Maharashtra, 400013

These people have no shame, the order was given more than a month back.
There is no information about the order.

I have even written to them and they seem to be least bothered. I have already paid my money

Am not sure how they can do business like this.

This store must be shut down as there seems t be increasing set of complaints against them

Regards
Reema
[protected]

Oct 30, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we have canceled your order #3001132 and we have initiated your refund and it will reflect in your Bank account within 5-7 working days.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Sep 24, 2019

Updated by Reema I have not received my money

Sep 26, 2019

Updated by Reema I still have not received my Money. These guys are cheaters and robbers

Verified Support

Sep 27, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that your refund for order #3001132 is completed from our end. These are the details of the refund :-

Issue Date Request Date Completion Date Bank Ref. # Remarks Refund Amount

[protected]:23:51 [protected]:57:38 [protected]:57:39 201908201112128001101682794839 - INR 734.00

Total Amount Refunded INR 734.00

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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I placed an order for 3 items in my cart for rs.1680 via my paytm wallet on[protected]. Ref No: [protected].
The payment was successfully completed and i received a message from paytm for successful transaction but order has not been generated. The items are still being displayed in my cart. Please generate the order soon.
Also, when i am calling the custom care number they are not answering and also not answering my messages on instagram. I also wrote an email, but haven't received any response till now.

Nov 16, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that please share the registered email id, registered contact number and your query on email address - sss.[protected]@gmail.com so that we can check and solve your query ASAP.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Sep 20, 2019

Updated by Kush20 This is not a valid email id . I tried sending my details but mail is not been sent

Verified Support

Oct 11, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that please share the registered email id and registered contact number so that we can check it and solve your query.

Thank you
SSS

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Case #560944 - i'm missing an item from my order, what can i do?
I've sent multiple emails followed up on the cases but didn't get a response yet. I tried calling customer support but the call gets automatically disconnected after waiting for 3mins. Can someone please help me?

Really like you - size : m contrast binding collar blouse brown - size : m ruffle trim dress (Grey)- size : m i had placed the order for these three dresses. Ruffle trim dress (Grey)- size : m went out of stock and was available again then i placed the order but invoice has only two items listed. I want the trim dress hence i placed the ordered quickly but the same dress is not in the invoice list. Please cancel the order[protected] and refund my money i wont bother you again.

Sep 16, 2019

Complaint marked as Resolved

Thank you consumer forum you give me confidence and a platform to voice out. The issue has been resolved, SSS team has said they'll refund the amount. You guys made my day.

Street Style Store customer support has been notified about the posted complaint.

Sep 16, 2019

Updated by Sarayu Ji I love this shopping site and their clothes but their tool has some probelm it doesn't take voucher codes (at times) and the support team is slow. This is my first support case so I should not be judging them so fast. I'll wait patiently

Sep 16, 2019

Updated by Sarayu Ji I got a response from SSS support that the order is dispatched. The very next second after i made the payment I've informed the team about the wrong invoice. I have wasted time, money and ended up feeling so bad cause i purchased on SSS.

Sep 16, 2019

Updated by Sarayu Ji Indian consumer support, can you please look into my case since SSS support does not seem to care. This site does not value customers their application does not work as per requirements. PLEASE DO SOMETHING

Sep 16, 2019

Updated by Sarayu Ji Dont let more customers suffer. Is there any way i can complain so that people get aware and not invest on this site cause they'll end up wasting more money?

Sep 16, 2019

Updated by Sarayu Ji I've opened so many support cases with the team and they have closed all the cases even without a response.

Sep 16, 2019

Updated by Sarayu Ji Resolved.

Verified Support

Sep 16, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we have canceled your order #3044395 and we have initiated your refund and it will be reflect in your Bank account within 5-7 working days. Please place the new order and share the order id so that we can forward it for urgent dispatch.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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Address: Amity University, Major Arterial Road, Action Area II,New Town, Kolkota,, 700135

I had ordered three shoes for 333 offers. - out of which only one product is correct and rest 2 are wrong. Wrong item & sizes have been given to me. U guys dont receive calls. Neither any alternative option is there. I have placed the returned also for 2 items, but it is more than 10 days nobody bothers to contact nor comes to collect the faulty products. Why u guys r running a business like this? Is this a policed way to earn money from the customers? I want this problem to be solved immediately.
Order id: 2978934

1. Ordered 1 yellow kolapuri sandle size 35, u guys gave a wrong shoes and also the wrong size instead of my item.
2. And one 38 sized brown shoes ordered, instead of that u gave me size 34 of the same item.

For your assistance i have attached the photos. Please go through it and look at the mess u guys have done.

+2 photos

Oct 17, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we Re-arrange the pickup of the products ( Daylight walks Flats, Work the Bloom Flats Brown ) The pick-up will take "2-3" working days, once the pick up is done and we receive the products in our warehouse, the replacement order will be made as per your selection.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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P

Puja Basu

from Bengaluru, Karnataka

Oct 9, 2019

Hi,

I will not mark this issue as "Resolved" because its still not been solved and its almost 25 days, I am yet to receive my products.Honestly this is the worst online app that u people are running and i ' m so unfortunate to be associated with u guys.Pls help me with a date when can I get my products.From 6th of August to 9th of october m waiting for my shoes, and do u guys think we don't have any other work but to make u poke every time for my stuffs which i have already paid for???
Order id: 2978934

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Address: 600016

Ordered two months back and still not received products. Payment was also made. Made multiple follow ups but got only automated response which was useless. There is no customer care telephone number. Looks like fraud company that is cheating customers. Pls provide solution on how to get refund immediately.

Order no - 2917660
Order date - 4 July 2019
Order value - inr 999
Complaint no - 534023

Oct 24, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, the shipment of order #2917660 was shipped from our end on 04/08/2019 and it is lost from courier company side so we have initiated your refund and it will reflect in your Bank account within 5-7 working days.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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Address: Flat no bhairavi 2a,doshi symphony appt,pallikaranai, Chennai, Tamil Nadu, 600190

I ordered products from streetstylestore on aug 21st. Estimated delivery is 3-21 days atleast i didnt get any update regarding my order, im going out of station so i want to change my delivery address.. Please let me know how cam i change my delivery address... So can recieve them without issues... Kindly accept my complaint.. And give me ipdate regarding my order..

Oct 11, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Sep 10, 2019

Updated by Jasnavi Kalidindi I ordered products from streetstylestore on aug 21st.estimated delivery is 3-21 days atleast i didnt get any update regarding my order, im going out of station so i want to change my delivery address..please let me know how cam i change

Verified Support

Sep 10, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we have canceled your order #3003044 as per your request.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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M

Marbiangdor

from Patna, Bihar

Sep 17, 2019

I have placed an order for shoes and used google pay as a payment method and the transaction failed but my money has been debited.

i ordered products from want to change my delivery address.. please let me know how cam i change - Comment #3536909 - Image #0

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Address: 411057

I placed an order for 3 items in my cart, the payment is successfully completed and i have received an email for successful transaction but order is not generated. The items are still being displayed in my cart. Please generate the order soon.
Also, when i am calling the custom care number they are asking me to enter a registered number but after entering the number it is not being identified. I also wrote an email, but haven't received any response till now.

+2 photos

Sep 9, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that as per our telephonic conversation, your order #3028197 is successfully placed and it will be deliver to you within 3-21 working days.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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D

diya kishnani

from Jamnagar, Gujarat

Sep 10, 2019

Its more than month and my order is still not shipped and delivered

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I had returned a pair of slippers 2 weeks ago as i received the wrong pair. After multiple tries to contact them i filed a complain here and finally got a call back from the store and the return was picked up. Its been 2 weeks since, and i haven't got a confirmation mail nor have i received the actual product that i ordered for. I would strictly like a refund if i'm not going to receive the product within this week. Its the first time i have ordered and already so many issues. Never ordering from here again.

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that please share your registered email id or order id and query on email address- sss.[protected]@gmail.com so that we can check the issue and solve your query.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Sep 08, 2019

Updated by Samanvitha Satish [protected]@gmail.com

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I ordered an item from the site and made payments online a month ago and they haven't made the delivery yet. I tried sending queries to sss team but all in vain, i haven't got the ordered products. And i tried tracking but tracking information is not displayed.
This is a worst experience for a customer when making online payments.
So can you please help me find a resolution?

Oct 23, 2019

Complaint marked as Resolved

The company sent an email from an email ID: [email protected].

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that please share your registered email id and order id on email address- sss.[protected]@gmail.com so that we can check the issue and solve your query.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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Address: 22 A, 3rd Floor (Lake Facing) Hauz khas village New Delhi 110016 Land Mark: Near Hauz Khas Social, New Delhi, Delhi, 110016

Website: streetstylestore.com

I ordred a white kurti from SSS ...size wasnt fit for me so i placed exchange order...exchange has been picked up but there is no information regarding further process...i tried so hard to contact SSS but no response come from there side...i am tired or writing mails and comments here and there...what should i do now...please dont shop anything from SSS...i m attaching the pick up receipt here

+1 photos

Street Style Store customer support has been notified about the posted complaint.

Sep 02, 2019

Updated by Neetu Dagar There is no email and no active contact no provided...i think its fake...

Verified Support

Sep 05, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that your order #3020504 is ready for dispatch. This means that we will ship your shipment in next 3-4 business days. After shipment process, it will be deliver to you within 2-3 days.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Sep 09, 2019

Updated by Neetu Dagar Its been 12 or 13 days i have placed the order...i haven't get the exchange order yet...and the contact no provided at the official site always said busy...i have written so many mails but SSS replies the same answer everytime" we have placed ur exchange order it will delivered to u soon"...i mean how many more days i have to wait for😏😏

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Neetu Dagar

from Patna, Bihar

Sep 9, 2019

+1

Its been 12 or 13 days i have placed the order...i haven't get the exchange order yet...and the contact no provided at the official site always said busy...i have written so many mails but SSS replies the same answer everytime" we have placed ur exchange order it will delivered to u soon"...i mean how many more days i have to wait for😏😏

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Address: 22 A, 3rd Floor (Lake Facing) Hauz khas village New Delhi 110016 Land Mark: Near Hauz Khas Social, New Delhi, Delhi, 110016

I ordered a white kurti dress from streetstylestore... And i paid it online for this. Size was not fit to me... So i place exchange request... Then my order has been picked up for exchange... But there is no information updated regarding further process... I tried to call so many times... Sss doesnt respond anything... I think this site is fake... Please help me out

Oct 7, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Sep 02, 2019

Updated by Neetu Dagar Streetstylestore is very disappointing...neither my exchange is returned nor the money i have paid...i think it is a fake site

Verified Support

Sep 02, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we have made your replacement order #3020504 as you want and we have forward it for urgent dispatch. Please wait, it will be deliver to you soon.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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Address: 22 A, 3rd Floor (Lake Facing) Hauz khas village New Delhi 110016 Land Mark: Near Hauz Khas Social, New Delhi, Delhi

It's been more than 20 days that I have placed my order since then there has not been any shipping information as they hav not shipped my order yet ..they still say preparation is in progress when it's about to be a month.
I emailed them to ship my order asap as it's an urgency but they just reply with automatic generated email ..their customer service sucks and gets on my nerves .
If it's already been more than 20 days and they haven't shipped my order I don't know when I will get my order..
Please look into the matter and deliver my order as i need it badly .
Thank yu!

+2 photos

Oct 3, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Aug 29, 2019

Updated by Pradnya Mhalsekar My order number is 2981861.

Verified Support

Aug 30, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that your order #2981861 is ready for dispatch. This means that we will ship your shipment in next 3-4 business days. Please wait, your order will be deliver to you soon.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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Address: Quarter No 112, Type 5 , Ordnance Factory Dehuroad, Pune, Maharashtra, 412101

I have placed an order (Ord no 2912351) from street style store on 2nd july. Its been two months i have not received the order. I have made multiple calls to customer support, also raised queries from the official site. Not a single mail i received from them. Tracking information is also not displayed. Customer executives never picks up the call

Worst shopping site ever!!!

Oct 3, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that, we tried to connect you for above mentioned query but unable to reach you. Your order #2912351 is ready for dispatch. This means that we will ship your shipment in next 3-4 business days. Please wait, it will be deliver to you soon.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Street Style Store Complaints & Reviews

File a complaint to Street Style Store

Street Style Store reviews & complaints page 55

order id- 3026318

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order no 3038782

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there is no information about the product checkout and delivery

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shoes order number #3025637

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cheap quality products delivered

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regarding return of item

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poor quality

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3001132 order number

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order not displaying even after successful transaction

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i placed an order for 3 dresses when i got the invoice i see only two dresses listed

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exchange product not received & no confirmation mails.

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product not delivered and no status

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i ordered products from want to change my delivery address.. please let me know how cam i change

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order not generated, payment done.

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exchange product not received and no confirmation mails

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delivery not done

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exchange order taken but neither order is returned nor the refund

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white kurti dress

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black sleeveless slit kurti , size-xs

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order not delivered (2912351)

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