Street Style Store Complaints & Reviews

I have ordered a dress and couple of pairs of footware. I received dress after 2 months. It's been already 3 months i didn't receive 2nd order. Sss so irresponsible towards customers concerns. I believe no shopping sites takes 3 months to deliver the order. No customer support number available. I don't even know how can government allow these kind of online stores to run.

Jun 3, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

May 01, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that we have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order #2702015. Please be assured that once it is dispatched, you will receive a mail from our side.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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Ipzggpkq order number - had applied for exchange. I had requested a size 38 but was sent the same size 37 back to me. I had requested a size up for exchange. They literally picked up the order for exchange. And now they do not refund tthe amount or even exchange the product
Order reference gtkdzzsxp - placed on 03/18/2019 i need this product to be replaced with a size 38. I have complainted every time i'm ordering.
The company literally doesn't entertain tickets that are reopened by the customers.
Do i get a refund or the proper sizeof the shoe? The pick up was done on 2.04.19 by the company for the product.
Please do the necessary changes as soon as possible. Hopefully you guys don't mess up this time. I am tired of complaining about this company.

Jun 13, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that we have made your replacement order #2800792 of 38 size for Chicqititta tassels flats navy blue and it will be deliver to you ASAP.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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I had placed an order exchange on 17th April and my order was picked up on 20th April but i had got no receipt or message or mail from SSS that they've received my products. Yesterday i got a mail stating that my order pickup was canceled.
My order has already been picked up by your person but there's no information about it.
Please look up into this matter and let me know. I want my exchanged order. I've already paid for it.

My email is [protected]@gmail.com. please get back to me on this

Jun 3, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Apr 28, 2019

Updated by Nabila Ali My order no. Is 2731007

Verified Support

Apr 29, 2019

Street Style Store Customer Care's response Hi,

We are very sorry, this is to inform you that we have made your exchange order #2797902. We request you to kindly provide us next 5-7 working days time more as your product is under production through our vendor will make it dispatch your order on high priority.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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My product was under high priority disptach from last 3 months. But now i received a mail from them that the order is cancelled due to the unavailability of the shoes. I have already made the payment. But now no credit note is provided. I want my money back.
My order no was 2650421
Refund my money or provide me a credit note.
I have waited for more than 3 months.

May 29, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2019

Street Style Store Customer Care's response Hi,

We are very sorry. Please share the Bank details on email address sss.[protected]@gmail.com so that we can initiate your refund in your Bank account. You need to provide following details for initiating your refund:-

1)Full Name
2)Bank name
3)Branch name
4)Account number
5)Ifsc code

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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I purchased two wedges, in which one of them looks fine, but the other one with the name "purely purkey wedges" are very different from what is shown in the pictures. The material is extremely cheap. They do not even looks like what is shown in the pictures. I want to exchange my product with another one or kindly refund my product. This looks pathetic and the material is very poor and uncomfortable. Reply me ASAP! Or call. I have uploaded the pictures. Reply soon.

Jun 17, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Apr 26, 2019

Updated by Ambika goel Please listen to my complaints

Verified Support

Apr 29, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that pick-up will take "2-3" working days once the pick up is done and we receive the products in our warehouse, we will issue you the credit voucher of same amount which will be reflect in your SSS wallet.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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I ordered two wedges, and out of those two, one has a very poor quality and are in a bad condition too. They don't pick up the calls. And now I want one of the wedges to be returned, but they are saying I can just exchange it with other size. I just don't want those wedges. The quality is just pathetic. Ask them to exchange it with some other product, else return me my money back. I don't want the same wedges back. They are not at all what is shown in the pictures. They look pathetic. Exchange with something else or just refund my money as soon as possible. Such a cheap material.

+1 videos

Jun 4, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 29, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that pick-up will take "2-3" working days once the pick up is done and we receive the products in our warehouse, we will issue you the credit voucher of same amount which will be reflect in your SSS wallet.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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Address: 191/2, Bairathi ColonyNear Dashmesh Garden, Indore, Madhya Pradesh, 452014

Hello,

I have been in utter disappointment with this online shopping website as earlier as well i posted a complaint of them to which they refunded me partially assuring smooth delivery of the other partial package.

Now, that i cannot exchange the exhanged product, they have delivered me a totally different product of which i am attaching images and screenshots of the bill.

As a solution, i want the street style store to accept the return of the wrong items they have delivered after the exchange process and refund me my bucks into the original mode of payment.

I will be reaching more legal grounds of my problem is not resolved.

Details:
Order ID - 2767921
Order Query reference number - 488927
Order invoice number - 2720391

Thanks.

May 28, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2019

Street Style Store Customer Care's response Hi,

We are very sorry. We would like to inform you that as per our telephonic conversation, we arrange the pickup of the product the pick-up will take "2-3" working days once the pick up is done, please share the pickup slip with us on email address sss.[protected]@gmail.com so that we can initiate your refund ASAP.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Apr 29, 2019

Updated by Divya Talreja I will mark this case as "resolved" once the pickup has been done and money has been credited back to my account.

Thanks.

Apr 30, 2019

Updated by Divya Talreja Pick-up of the products done today.

Waiting for the refund.

May 03, 2019

Updated by Divya Talreja No refund credited yet.

Still, on the same lane.
As the pickup has been done successfully, you guys should atleast give a confirmation email for the same and atleast ensure your customers about the refund to been done soon.

But, no expectations from you guys now.
Always disappointing!

May 05, 2019

Updated by Divya Talreja Can I expect a reply please?
@consumercomplaints @streetstylestore
??

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Priyam Priyu

from Delhi, Delhi

Apr 29, 2019

My order was not placed but my amount was deducted from my account.

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Address: delhi, Gautam Buddh Nagar, Uttar Pradesh

Website: sss.com

1. Date of order placed - 1.04.2019
My order no. Is[protected] and is scheduled to deliver on 22.04.19 but this is ridiculous that till now i have not received my order. Deliver it as soon as possible or else i have to go to consumer forum for such negligence.
No company take 1 month to deliver any order. And this service is so poor then mention it during placing order.

Jun 9, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2019

Street Style Store Customer Care's response Hi,

We are very sorry. We would like to inform you that we have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order #2745062. Please be assured that once it is dispatched, you will receive a mail from our side.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

May 06, 2019

Updated by priya1995 This issue is not at all resolved and let me clear one thing, its being one and a half month and I have not that order till now. Pathetic service and ridiculous customer service by SSS. Deliver my order as soon as possible otherwise i will complaint in police.

May 06, 2019

Updated by priya1995 again and again delay of 4 days since last 2 weeks. You guys are fraud . Deliver my order or else consequences will be very difficult for you people.

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I purchased some cloths online on street style store, one order prepaid on 25march2019 &second cod on 19.04.2019, cod order delivered today and i found difference in products shown by you and received by me and also they are looking used and dirty. These are not the same colour i choose and the white top has some dirt on it and also that is looking like used. They don't have replacement policy for two products. Now i am fed up with this company, i want to return all them immediately. And i don't have any information regarding prepaid order. I want my whole money back immediately. Total amount is 523 (Prepaid)+ 1727 (Cod that i paid today). Please help me asap. Thanks in advance

May 26, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that as per our telephonic conversation, we arrange the pickup of the product the pick-up will take "2-3" working days once the pick up is done and we receive the products in our warehouse, Please share the pickup slip with us and the Bank details so that we will initiate your refund.

You need to provide following details for initiating your refund:-

1)Full Name
2)Bank name
3)Branch name
4)Account number
5)Ifsc code

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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Sandeep [email protected]

from Dhilwan, Punjab

Apr 24, 2019

Order no 194203 pizz refund money iam not satisfied

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Address: New Delhi, Delhi

I had ordered shoes on 3rd match still i haven't received my order. This is pathetic tried calling customer support end number of times but they say they are busy at the moment. What the heck you do all day ive been calling everyday and everytime i get to hear that they are busy. You better sort this out asap or else refund me back my money i paid for those shoes.

Jun 13, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 29, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that your order #2677123 is ready for dispatch. This means that we will ship your shipment in next 3-4 business days.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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Order #2696842.
It's been more than two months and still no word about the order. Online payment of more than 1k already done.
Either refund or delivery of product by friday is required.
I have been trying to contact the company for so long but no one picks up the call and there is no email id to connect. The company is a fraud. Please look into the matter at the earliest and give me a resolution.

Jun 2, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we would like to inform you that we have canceled your order #2696842 and we have initiated your refund and it will reflect in your Bank account within 5-7 working days.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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I ordered shoes from sss on 2 feb 2019 and it arrived on 27th feb 2019 and the sizes were not fitting me so i intiated for exchange and i got an email that i’ll get my products within 11days and yet i didn’t receive my order. It is under priority dispatch. I’m very much disappointed with sss. I want my money back or else give me credit note. My order no is 2698559.

I would like to request to resolve my query as soon as possible

May 29, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2019

Street Style Store Customer Care's response Hi,

We are very sorry. We would like to inform you that as per our telephonic conversation, we canceled your replacement orders #2698559 #2787837 and we issue you the credit voucher of of Rs 1109 and it will be reflected in your SSS wallet within 2-4 working days.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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Address: 19 A, lake road, hauz khas Village, Delhi, New Delhi, Delhi

I have ordered 5 pairs of shoes from the website . My order number is [protected]-8554386. You can check on Instagram page about the complaints of the website in comment sections. They always use to took away the money and not deliver the product. Please take necessary actions for such fraud website and ask them to return my money.

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Apr 22, 2019

Complaint marked as Resolved

Apr 22, 2019

Updated by SIMRAN GHAI hello my complaint is not resolved yet, please take necessary steps for it

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Order #2741468. I made order for two heel one of them is good but the other one that is classic crossed black heels - size : 39 is different from what shown in the images. I have attached the images of what delivered to me and what shown in your website. Also the quality is very cheap and very poor, pair also look different.in the images in your website brown colour sole is not visible from side but it is visible in what i got. Kindly look into it asap.

May 25, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2019

Street Style Store Customer Care's response Hi,

We are very sorry. We would like to inform you that we arrange the pickup of the order #2741468, the pick-up will take "2-3" working days once the pick up is done and we receive the products in our warehouse, the replacement order will be made as per your selection you made while you initiated the exchange.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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It has been more than two months since my order was placed. I ordered garments and footwear together. The order was split and the garments were delivered, but there is no sign of the footwear till now. The whole payment of Rs. 2500 was accepted online. They are neither delivering the products nor providing me with the refund. Serious actions should be taken against this.

Jun 6, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. Please share the order id and the query on email address sss.[protected]@gmail.com so that we can solve your query ASAP.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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I got a mail that said my order was out for delivery. i waited all day at my residence for a call or someone to show up at the door. after waiting all day, my order tracker showed that ' concerned person unavailable for delivery'
after waiting for a hefty 20 days i received the email which said its out for delivery

Apr 20, 2019

Updated by Nishita Kaushik worst ever customer care service as they dont pick up calls on the number given on the website and as for the delivery person, no contact information was given

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Address: New Delhi, Delhi, 110046

This site is the worse nd cheating their customers. They are not giving me any update about my order and also not replying us. Where we go?
Why u guys are not closing tht company bcz there are lots and lots of people who are going through the same situation. I live in delhi only and the store is also in delhi only still they are taking that much time why so...
I have two orders from them order no #2755568 and other is #2751985
I want my order to get delivered in 2 days and not more than that or else i'll file a case against them bcz its too much advantage they are taking from there consumers

Jun 1, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. This is to inform you that we have made your exchange order #2783351. We request you to kindly provide us next 5-7 working days time more as your product is under production through our vendor will make it dispatch your order on high priority. And we have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order #2755568. Please be assured that once it is dispatched, you will receive a mail from our side.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Apr 20, 2019

Updated by Priyanka_23 If my order wont deliver before 25th i wont pay a single penny to u guys

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I ordered a parcel from sss but it comes after 15 days ago... But it doesn't fit me so i sent exchange pickup request but they comes after one month for picking up that parcel and it's almost 2 months i didn't receive my parcel yet... And even though they change their website on gmail... And when i call them their number are always busy... Now i want compensation and my money back... Or my parcel today plzz help me..

May 24, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that please share the order id and your query on email address sss.[protected]@gmail.com so that we can solve your query ASAP.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

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I have ordered 3 pair of shoes on 12th march 2019 and its been more than 1 month not received my order yet. I made online payment of rs 1677/- in advance for the same. The customer care doesn't respond despite several attempts from my side to contact them. All i get is a computer generated invoice that says that my order has been pushed to priority dispatch and an estimated delivery date which is extended by 3-4 days every time i call. I am fed up now. I don't want your product. Please refund my money as soon as possible.
Order#2700584
Order reference oqxrzqzes - placed on 03/12/2019

May 22, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry. We would like to inform you that we have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order #2700584, we understand you need the products urgently. That’s the reason we marked it urgent and we will dispatch your order asap.

Once the order will be shipped, you will receive a mail from us with all the tracking details.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Apr 22, 2019

Updated by sonia_12g Hi SSS Customer Service Team,

Could you please respond back with the latest here. I need to know when will i receive my shipment??? I am waiting for this for a long time now.

Regards.

Apr 29, 2019

Updated by sonia_12g Not received any response.Could you please respond back.

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sonia_12g

from Chennai, Tamil Nadu

Apr 22, 2019

Hi SSS Customer Service Team,

Could you please respond back with the latest here. I need to know when will i receive my shipment??? I am waiting for this for a long time now.

Regards.

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Address: Newdelhi

I placed order on 3rd march and din get my products nor refund.. Never buy anything from this site.. They said mpney will ne refunded in 3 to 7 days and its 8th day nothing happened.. I want to tell everyone that never buy anything from this site.. They only need your money... I think they are never going to give my money back.. Please help me.. I dont even have a customer care no or atleast a mail id to contact them.. This is the only way

Apr 18, 2019

Complaint marked as Resolved

Atlast i got my money ..thankyou

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that refund for order #2681947 is complete from our end.

Issue Date Request Date Completion Date Bank Ref. # Remarks Refund Amount

[protected]:16:36 [protected]:05:24 [protected]:05:24 010586 - INR 4347.00

Total Amount Refunded INR 4347.00

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Street Style Store Complaints & Reviews

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Street Style Store reviews & complaints page 61

product not received even after 3 months.

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no refund or exchange done after picking up the product

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order picked up but not delivered

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credit note not provided yet

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I want to exchange or refund the wedges I purchased

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I want to exchange the wedges I purchased

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want refund was received wrong exchanged item.

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ladies top 3 qty order not received till date

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clothing items

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customer support not responding

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non delivery of products purchased

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my products are under priority dispatch.

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not delivered my product and took my money

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#2741468 order is different

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order not delivered. no refund.

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undelivered(concerned person not available)

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they are nither delivering the product nor replying order no#2755568 and 2nd order #2751985

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2 months delaying of my parcel

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parcel not received yet

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fraud site... worst

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