Street Style Store Complaints & Reviews

I ordered two wedges, and out of those two, one has a very poor quality and are in a bad condition too. They don't pick up the calls. And now I want one of the wedges to be returned, but they are saying I can just exchange it with other size. I just don't want those wedges. The quality is just pathetic. Ask them to exchange it with some other product, else return me my money back. I don't want the same wedges back. They are not at all what is shown in the pictures. They look pathetic. Exchange with something else or just refund my money as soon as possible. Such a cheap material.

+1 videos

Jun 4, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 29, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that pick-up will take "2-3" working days once the pick up is done and we receive the products in our warehouse, we will issue you the credit voucher of same amount which will be reflect in your SSS wallet.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 191/2, Bairathi ColonyNear Dashmesh Garden, Indore, Madhya Pradesh, 452014

Hello,

I have been in utter disappointment with this online shopping website as earlier as well i posted a complaint of them to which they refunded me partially assuring smooth delivery of the other partial package.

Now, that i cannot exchange the exhanged product, they have delivered me a totally different product of which i am attaching images and screenshots of the bill.

As a solution, i want the street style store to accept the return of the wrong items they have delivered after the exchange process and refund me my bucks into the original mode of payment.

I will be reaching more legal grounds of my problem is not resolved.

Details:
Order ID - 2767921
Order Query reference number - 488927
Order invoice number - 2720391

Thanks.

+5 photos

May 28, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2019

Street Style Store Customer Care's response Hi,

We are very sorry. We would like to inform you that as per our telephonic conversation, we arrange the pickup of the product the pick-up will take "2-3" working days once the pick up is done, please share the pickup slip with us on email address sss.[protected]@gmail.com so that we can initiate your refund ASAP.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Apr 29, 2019

Updated by Divya Talreja I will mark this case as "resolved" once the pickup has been done and money has been credited back to my account.

Thanks.

Apr 30, 2019

Updated by Divya Talreja Pick-up of the products done today.

Waiting for the refund.

May 03, 2019

Updated by Divya Talreja No refund credited yet.

Still, on the same lane.
As the pickup has been done successfully, you guys should atleast give a confirmation email for the same and atleast ensure your customers about the refund to been done soon.

But, no expectations from you guys now.
Always disappointing!

May 05, 2019

Updated by Divya Talreja Can I expect a reply please?
@consumercomplaints @streetstylestore
??

View replies

P

Priyam Priyu

from Delhi, Delhi

Apr 29, 2019

My order was not placed but my amount was deducted from my account.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: delhi, Gautam Buddh Nagar, Uttar Pradesh

Website: sss.com

1. Date of order placed - 1.04.2019
My order no. Is[protected] and is scheduled to deliver on 22.04.19 but this is ridiculous that till now i have not received my order. Deliver it as soon as possible or else i have to go to consumer forum for such negligence.
No company take 1 month to deliver any order. And this service is so poor then mention it during placing order.

+1 photos

Jun 9, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2019

Street Style Store Customer Care's response Hi,

We are very sorry. We would like to inform you that we have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order #2745062. Please be assured that once it is dispatched, you will receive a mail from our side.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

May 06, 2019

Updated by priya1995 This issue is not at all resolved and let me clear one thing, its being one and a half month and I have not that order till now. Pathetic service and ridiculous customer service by SSS. Deliver my order as soon as possible otherwise i will complaint in police.

May 06, 2019

Updated by priya1995 again and again delay of 4 days since last 2 weeks. You guys are fraud . Deliver my order or else consequences will be very difficult for you people.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I purchased some cloths online on street style store, one order prepaid on 25march2019 &second cod on 19.04.2019, cod order delivered today and i found difference in products shown by you and received by me and also they are looking used and dirty. These are not the same colour i choose and the white top has some dirt on it and also that is looking like used. They don't have replacement policy for two products. Now i am fed up with this company, i want to return all them immediately. And i don't have any information regarding prepaid order. I want my whole money back immediately. Total amount is 523 (Prepaid)+ 1727 (Cod that i paid today). Please help me asap. Thanks in advance

May 26, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that as per our telephonic conversation, we arrange the pickup of the product the pick-up will take "2-3" working days once the pick up is done and we receive the products in our warehouse, Please share the pickup slip with us and the Bank details so that we will initiate your refund.

You need to provide following details for initiating your refund:-

1)Full Name
2)Bank name
3)Branch name
4)Account number
5)Ifsc code

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

View replies

S

Sandeep [email protected]

from Dhilwan, Punjab

Apr 24, 2019

Order no 194203 pizz refund money iam not satisfied

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

I had ordered shoes on 3rd match still i haven't received my order. This is pathetic tried calling customer support end number of times but they say they are busy at the moment. What the heck you do all day ive been calling everyday and everytime i get to hear that they are busy. You better sort this out asap or else refund me back my money i paid for those shoes.

Jun 13, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 29, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that your order #2677123 is ready for dispatch. This means that we will ship your shipment in next 3-4 business days.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Order #2696842.
It's been more than two months and still no word about the order. Online payment of more than 1k already done.
Either refund or delivery of product by friday is required.
I have been trying to contact the company for so long but no one picks up the call and there is no email id to connect. The company is a fraud. Please look into the matter at the earliest and give me a resolution.

Jun 2, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, we would like to inform you that we have canceled your order #2696842 and we have initiated your refund and it will reflect in your Bank account within 5-7 working days.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I ordered shoes from sss on 2 feb 2019 and it arrived on 27th feb 2019 and the sizes were not fitting me so i intiated for exchange and i got an email that i’ll get my products within 11days and yet i didn’t receive my order. It is under priority dispatch. I’m very much disappointed with sss. I want my money back or else give me credit note. My order no is 2698559.

I would like to request to resolve my query as soon as possible

May 29, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2019

Street Style Store Customer Care's response Hi,

We are very sorry. We would like to inform you that as per our telephonic conversation, we canceled your replacement orders #2698559 #2787837 and we issue you the credit voucher of of Rs 1109 and it will be reflected in your SSS wallet within 2-4 working days.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 19 A, lake road, hauz khas Village, Delhi, New Delhi, Delhi

I have ordered 5 pairs of shoes from the website . My order number is [protected]-8554386. You can check on Instagram page about the complaints of the website in comment sections. They always use to took away the money and not deliver the product. Please take necessary actions for such fraud website and ask them to return my money.

+2 photos

+1 videos

Apr 22, 2019

Complaint marked as Resolved

Apr 22, 2019

Updated by SIMRAN GHAI hello my complaint is not resolved yet, please take necessary steps for it

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Order #2741468. I made order for two heel one of them is good but the other one that is classic crossed black heels - size : 39 is different from what shown in the images. I have attached the images of what delivered to me and what shown in your website. Also the quality is very cheap and very poor, pair also look different.in the images in your website brown colour sole is not visible from side but it is visible in what i got. Kindly look into it asap.

+4 photos

May 25, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2019

Street Style Store Customer Care's response Hi,

We are very sorry. We would like to inform you that we arrange the pickup of the order #2741468, the pick-up will take "2-3" working days once the pick up is done and we receive the products in our warehouse, the replacement order will be made as per your selection you made while you initiated the exchange.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

It has been more than two months since my order was placed. I ordered garments and footwear together. The order was split and the garments were delivered, but there is no sign of the footwear till now. The whole payment of Rs. 2500 was accepted online. They are neither delivering the products nor providing me with the refund. Serious actions should be taken against this.

Jun 6, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. Please share the order id and the query on email address sss.[protected]@gmail.com so that we can solve your query ASAP.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I got a mail that said my order was out for delivery. i waited all day at my residence for a call or someone to show up at the door. after waiting all day, my order tracker showed that ' concerned person unavailable for delivery'
after waiting for a hefty 20 days i received the email which said its out for delivery

+1 photos

Apr 20, 2019

Updated by Nishita Kaushik worst ever customer care service as they dont pick up calls on the number given on the website and as for the delivery person, no contact information was given

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110046

This site is the worse nd cheating their customers. They are not giving me any update about my order and also not replying us. Where we go?
Why u guys are not closing tht company bcz there are lots and lots of people who are going through the same situation. I live in delhi only and the store is also in delhi only still they are taking that much time why so...
I have two orders from them order no #2755568 and other is #2751985
I want my order to get delivered in 2 days and not more than that or else i'll file a case against them bcz its too much advantage they are taking from there consumers

Jun 1, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. This is to inform you that we have made your exchange order #2783351. We request you to kindly provide us next 5-7 working days time more as your product is under production through our vendor will make it dispatch your order on high priority. And we have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order #2755568. Please be assured that once it is dispatched, you will receive a mail from our side.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Apr 20, 2019

Updated by Priyanka_23 If my order wont deliver before 25th i wont pay a single penny to u guys

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I ordered a parcel from sss but it comes after 15 days ago... But it doesn't fit me so i sent exchange pickup request but they comes after one month for picking up that parcel and it's almost 2 months i didn't receive my parcel yet... And even though they change their website on gmail... And when i call them their number are always busy... Now i want compensation and my money back... Or my parcel today plzz help me..

+2 photos

May 24, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that please share the order id and your query on email address sss.[protected]@gmail.com so that we can solve your query ASAP.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have ordered 3 pair of shoes on 12th march 2019 and its been more than 1 month not received my order yet. I made online payment of rs 1677/- in advance for the same. The customer care doesn't respond despite several attempts from my side to contact them. All i get is a computer generated invoice that says that my order has been pushed to priority dispatch and an estimated delivery date which is extended by 3-4 days every time i call. I am fed up now. I don't want your product. Please refund my money as soon as possible.
Order#2700584
Order reference oqxrzqzes - placed on 03/12/2019

May 22, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry. We would like to inform you that we have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order #2700584, we understand you need the products urgently. That’s the reason we marked it urgent and we will dispatch your order asap.

Once the order will be shipped, you will receive a mail from us with all the tracking details.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Apr 22, 2019

Updated by sonia_12g Hi SSS Customer Service Team,

Could you please respond back with the latest here. I need to know when will i receive my shipment??? I am waiting for this for a long time now.

Regards.

Apr 29, 2019

Updated by sonia_12g Not received any response.Could you please respond back.

View replies

S

sonia_12g

from Chennai, Tamil Nadu

Apr 22, 2019

Hi SSS Customer Service Team,

Could you please respond back with the latest here. I need to know when will i receive my shipment??? I am waiting for this for a long time now.

Regards.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Newdelhi

I placed order on 3rd march and din get my products nor refund.. Never buy anything from this site.. They said mpney will ne refunded in 3 to 7 days and its 8th day nothing happened.. I want to tell everyone that never buy anything from this site.. They only need your money... I think they are never going to give my money back.. Please help me.. I dont even have a customer care no or atleast a mail id to contact them.. This is the only way

+2 photos

Apr 18, 2019

Complaint marked as Resolved

Atlast i got my money ..thankyou

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that refund for order #2681947 is complete from our end.

Issue Date Request Date Completion Date Bank Ref. # Remarks Refund Amount

[protected]:16:36 [protected]:05:24 [protected]:05:24 010586 - INR 4347.00

Total Amount Refunded INR 4347.00

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: A 12 SUNDER APPARTMENTS SECTOR 14 ROHINI, New Delhi, Delhi, 110085

Hi
I gautam verma ordered shoes from street style store online after just looking single picture available and when I received the shoe, it is not at all looks like what i ordered and when checked on website then it states that they don’t return money.my order no is 2764562. I feel like being cheated for asking back my money. Even i tried to change the size of my shoe but then they don’t have a bigger size to it.

May 26, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 17, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry for the inconvenience caused. We would like to inform you that please share the pictures of the faulty product which you received on email address sss.[protected]@gmail.com so that we can solve your query ASAP.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

My order #2708215 and #2729779 are about 1 -2 months previously ordered and and still not even dispatched...
I've tried to mail them and even tried to call their customer service no., still no progress is seen in the order. ₹1726 were deducted while ordering and then receipt shown in "my order" displayed total amount of 1666.
Deliver my order asap

Jun 2, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2019

Street Style Store Customer Care's response Hi,

We are extremely sorry. We would like to inform you that, we tried to connect you for above mentioned query but unable to reach you. We would like to inform you that we have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order #2708215 #2729779. Please be assured that once it is dispatched, you will receive a mail from our side.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I ordered some products a few moments back, and the money have already be account but in the website order section the order is not showing as confirmed. Kindly provide assistance as i have already made the payment through upi amount to rs.1260. plus the companys customer care number is always busy. i have called and mailed them several times but no reply from their side. Seriously i am really disappointed with street style stores service and unprofessionalism.

May 24, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that your order #2768224 is ready for dispatch. This means that we will ship your shipment in next 3-4 business days. And we have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order #2757960. Please be assured that once it is dispatched, you will receive a mail from our side.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088, New Delhi, Delhi, 110088

Ordered 4 flats for 1050 and suddenly you cancelled after 20 days i get this cancellation mail.

And i addressed this to you. You confirmed i will get a refund to my bank account in 7 days but its been 9 days and still there is no refund to my bank account!!

Please initiate me a refund to my bank account!
You already said it will reflect within 5-7 days!! Its been more than a week still i didn't get money credited back in my account.

Please initiate refund as soon as possible!
I am losing my patience with you.
If you respect your customers please initiate a refund now!.
Order id's are #2721297 #2755936 #2756046

[protected] 2756046 respectively.

When will i get my refund? In how many exact days?

Apr 16, 2019

Complaint marked as Resolved

Got my refund after a week. Thanks SSS.

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that as per our records, the refund is complete from our end. If you didn't receive the refund, please contact to your Bank.

Issue Date Request Date Completion Date Bank Ref. # Remarks Refund Amount

[protected]:59:45 [protected]:33:49 [protected]:33:50 274668 - INR 1097.00

Total Amount Refunded INR 1097.00

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

View replies

J

Jaisheila Dsouza

from Mumbai, Maharashtra

Apr 16, 2019

When will its around 10 days gone

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Hi

I received my order with 3 shoes today and found the two in not so good quality and also the shape of the shoes are different from as shown on the website. Shoes are so uncomfortable to wear and are so hard that i wore them for 1 minute and they bites the back of my ankle. When i try to place a return for these via there online website i fail to do that. They are not allowing me to do so.
Please help me with this.

Order number : 2759830

May 22, 2019

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

Street Style Store Customer Care's response Hi,

We would like to inform you that as per our telephonic conversation, we arrange the pickup of the product the pick-up will take "2-3" working days once the pick up is done and we receive the products in our warehouse, the replacement order will be made as per your selection you made while you initiated the exchange.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS

Apr 30, 2019

Updated by Srishti Gureja Hi

It's been more than a week my products has been picked up but i have not received a credit voucher yet. Please do it asap so that i can use it in my upcoming already placed order.

Street Style Store Complaints & Reviews

File a complaint to Street Style Store

Street Style Store reviews & complaints page 61

I want to exchange the wedges I purchased

Post your Comment

want refund was received wrong exchanged item.

Post your Comment

ladies top 3 qty order not received till date

Post your Comment

clothing items

Post your Comment

customer support not responding

Post your Comment

non delivery of products purchased

Post your Comment

my products are under priority dispatch.

Post your Comment

not delivered my product and took my money

Post your Comment

#2741468 order is different

Post your Comment

order not delivered. no refund.

Post your Comment

undelivered(concerned person not available)

Post your Comment

they are nither delivering the product nor replying order no#2755568 and 2nd order #2751985

Post your Comment

2 months delaying of my parcel

Post your Comment

parcel not received yet

Post your Comment

fraud site... worst

Post your Comment

not returning money

Post your Comment

non delivery and extra deduction of money paid

Post your Comment

payment debited without confirmation of order

Post your Comment

cancelled due to out of stock! didn't get refund after one week. please refund soon in my bank account.

Post your Comment

received a bad quality product

Post your Comment

Related businesses