Claimed

Street Style Store Complaints & Reviews

3.7
Updated: Sep 2, 2025
Complaints 6014
Resolved
4288
Unresolved
1726
Contacts

File a complaint to Street Style Store

Having problems with Street Style Store?

File a complaint and get it resolved by Street Style Store customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Street Style Store reviews & complaints page 65

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vinny Vakharia
from Mumbai, Maharashtra
Mar 16, 2019
Resolved
Report
Copy
Resolved

Order no: https://streetstylestore.com/index.php?controller=order-detail&id_order=2661245

My name is vinny. I have been following up on this since forever now. It’s been over 25days but haven’t received the delivery yet. Payment has been done. No tracking available. No reply to emails. Pathetic service.

Kindly take this seriously or in no time i will raise this issue publicly.
Apr 19, 2019
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Mar 19, 2019
Street Style Store Customer Care's response
Hi,

We would like to inform you that as per our telephonic conversation, your order #2661245 is ready for dispatch. This means that we will ship your shipment in next 3-4 business days.

We will take a moment here to apologise. We were not able to stand by our commitment of delivering in time period of 3-21 days.

We are equally disappointed here as you are. Accept our sincere apologies and we hope you will give us one more opportunity to serve you with best of products and at best possible time.

Please mark this case as "Resolved" if you find that the query is resolved from our end.

Thank you
SSS
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Moushmi Das
    from Duliagaon, Assam
    Mar 14, 2019
    Resolved
    Report
    Copy
    Resolved

    Address: Lachia Nagar, 781029

    I have placed an order on the 16th of February 2019 on Streetstylestore.com for which I have already made the online payment. As per the websites information the dispatch and delivery of the product takes 3-21 days. It has already been 28 days and I haven't recieved my product yet. Before the completion of the 21 days I have enquired about the delivery status of my product where I was informed that I'll be receiving the product very soon. However, after the completion of the 21 days time limit I have posted multiple queries on their website and on their social networking sites like Facebook, Twitter and Instagram. But I haven't received any response from their end. The contact number provided on their website is of no help either as no customer care representative are available on contact. I am at a loss here as neither my product is being delivered nor my money is being refunded. As a last resort I had to post my complaint on this forum. Please kindly look into the matter as soon as possible and provide relief to my grievance.
    Apr 19, 2019
    Complaint marked as Resolved 
    Street Style Store customer support has been notified about the posted complaint.
    Verified Support
    Mar 19, 2019
    Street Style Store Customer Care's response
    Hi,

    We would like to inform you that we have canceled your order #2664615 and we have initiated your refund and it will reflect in your Bank account within 3-5 working days.

    Please mark this case as "Resolved" if you find that the query is resolved from our end.

    Thank you
    SSS
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Noor_20
      from Shimla, Himachal Pradesh
      Mar 14, 2019
      Resolved
      Report
      Copy
      Resolved

      Address: New Delhi, Delhi, 110018

      I haven’t received an order confirmation emal. I canceled the order once as it was under priority dispatch for since long time and then when i reordered it... No confirmation email has been received. If the product is out of order then also please inform otherwise please be responsible for shipping your products or conforming the order. Inform me as soon as possible about my order
      Apr 29, 2019
      Complaint marked as Resolved 
      Street Style Store customer support has been notified about the posted complaint.
      Verified Support
      Mar 16, 2019
      Street Style Store Customer Care's response
      Hi,

      We are extremely sorry for the inconvenience caused. This is to inform you that your order #2705775 is placed successfully and it will be deliver to you within 3-21 working days.

      Please mark this case as "Resolved" if you find that the query is resolved from our end.

      Thank you
      SSS
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Arnavaz Ghista
        from Mumbai, Maharashtra
        Mar 14, 2019
        Resolved
        Report
        Copy
        Resolved

        Address: Mumbai City, Maharashtra, 400102

        Hi

        I Ordered 5 pairs of shoes from this site (www.http://streetstylestore.com). My order number is #2657116 out of which 2 shoes do not fit and the website does not show me the option for my shoes to be replaced or change the size. I have raised multiple tickets, sent mails, reached out on their social media handles and called multiple times but no response at all. It's a fraud site.
        Apr 17, 2019
        Complaint marked as Resolved 
        Street Style Store customer support has been notified about the posted complaint.
        Mar 14, 2019
        Updated by Arnavaz Ghista
        No one ever picks up the number they have provided.
        Verified Support
        Mar 16, 2019
        Street Style Store Customer Care's response
        Hi,

        We are extremely sorry ma'am. We would like to inform you that as per our telephonic conversation, we arrange the pickup of the product the pick-up will take "2-3" working days once the pick up is done please share the pickup receipt with us and we will issue you the credit voucher.

        Please mark this case as "Resolved" if you find that the query is resolved from our end.

        Thank you
        SSS
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          AyushiShrivastava123
          from Mumbai, Maharashtra
          Mar 14, 2019
          Resolved
          Report
          Copy
          Resolved

          Hi,
          I am ayushi and i placed an order i received my package but the size was to small. I applied for exchange. However, they haven't come for pickup nor do i have got any response regarding when can i get my exchange products. Will i be getting on hand because it is already very late and if i am not getting the products before the occasion, there is no point in purchasing from this site.

          Contact support i really bad with limited option. I tried sending email but nothing is possible here. This is my first order and if this is the way it is handled, i won't order from here or recommend it to anyone. They should try to win customers confidence.

          Ps: reply asap!!!
          Apr 23, 2019
          Complaint marked as Resolved 
          Street Style Store customer support has been notified about the posted complaint.
          Verified Support
          Mar 16, 2019
          Street Style Store Customer Care's response
          Hi,

          We are extremely sorry ma'am for the inconvenience caused. This is to inform you that we have made your exchange order #2710492. We request you to kindly provide us next 5-7 working days time more as your product is under production through our vendor will make it dispatch your order on high priority.

          Please mark this case as "Resolved" if you find that the query is resolved from our end.

          Thank you
          SSS
          Still no update regarding my products. it has been somany days since you commented.eitherrefund my money or send me the product as soon as possible..
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            sarika sarda
            from Pune, Maharashtra
            Mar 13, 2019
            Resolved
            Report
            Copy
            Resolved

            I've ordered 2 pairs of slippers from sss on 2nd feb, 2019. I've dropped a mail after 20-25 days regarding the delivery of my order, so they put my order #2648459 in the priority status. Also, they provided an invalid tracking number. When i dropped a mail again after 10 days, they never reply back and the contact number is just so disgusting that it is never connected. It always says that the customer service people are busy. What are they doing being so busy. None of our queries have ever been answered yet.
            Apr 16, 2019
            Complaint marked as Resolved 
            Street Style Store customer support has been notified about the posted complaint.
            Verified Support
            Mar 16, 2019
            Street Style Store Customer Care's response
            Hi,

            We would like to inform you that as per our telephonic conversation, we have canceled your order and we have initiated your refund and it will reflect in your Bank account within 5-7 working days.

            Please mark this case as "Resolved" if you find that the query is resolved from our end.

            Thank you
            SSS
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Priyanka Gunti
              Mar 12, 2019
              Report
              Copy

              Hi Ur contact number does not work which is veryyyyyyy bad, I need to return the products from my order n need a credit note...order number 2675131, product quality is very bad n not comfortable to wear so I want to return the products of my order n get a credit note on it hence I can purchase another products
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                L
                Lamya Ahmed
                from Gulbarga, Karnataka
                Mar 12, 2019
                Resolved
                Report
                Copy
                Resolved

                Address: Kodagu, Karnataka, 571201

                Order placed on 15/2/2019
                Order no 2656121
                I had ordered for 3 pair of shoes for 999rs including gst 1049 rs was paid, now it's been a month the product hasn't delivered, everyday i call to enquire the status of my order and endup with disappointment as they delay the delivery date, the customer care people are always busy, also they have bad customer care support. Forst i had a problem with order placement where my money was deducted but order was not placed that got resolved after i raised a complaint and it took around 10 days for my order to place they were suppose to send me the package on 5 of march now it got delayed to 17 of march.
                Apr 12, 2019
                Complaint marked as Resolved 
                Street Style Store customer support has been notified about the posted complaint.
                Verified Support
                Mar 12, 2019
                Street Style Store Customer Care's response
                Hi,

                We are extremely sorry. We would like to inform you that we have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order #2656121. Please be assured that once it is dispatched, you will receive a mail from our side.

                Please mark this case as "Resolved" if you find that the query is resolved from our end.

                Thank you
                SSS
                I have placed my order on 20th february 2019 but still my order is not delivered its more than 28 days iam gonna not tolerate it this time my order id is #2663412

                delay in delivery date of the product - Comment #3378967 - Image #0
                Its been 3 times that my order is not been delivered please delivered it this time otherwise iam gonna case on your company as fraud and i have made online payment too...

                delay in delivery date of the product - Comment #3378968 - Image #0
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Aakriti bhardwaj
                  from Etawah, Uttar Pradesh
                  Mar 10, 2019
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: 61A, Bhagwatpura Opp. jatav plaza gandhi marg, Meerut, Uttar Pradesh, 250002

                  Hello, i am aakriti bhardwaj and i have placed the order for 999 from street style store on[protected] however i have received the item after one month but the size was not fit to me. I wear size 39 or number 6 but the items i got not fitted to me so i requested to exchange with size 38 unfortunately there is no difference in size., it doesn't fit me.
                  I tried to call them but number doesn't connect so i dropped a query and email what i get that you can't replace. What kind of facility they provide? What you wanna check where is you'r order as i got my replacement 9th march however the product was picked up on 11th feb but they didn't update their tracking i was all worries. I want the correct size of shoes that's all i want.
                  Apr 22, 2019
                  Complaint marked as Resolved 
                  Hello, I have received an email that they will send a person to collect the order and then they will send the correct size asap . However after returning the replacement on 10th of March they didn't turn up. They have my money with them as well as the slippers . I don't have anything after paying money on January month. This is the mental harassment. I have to keep update my self to mark them email and follow up However they are not turning back and updated the status as Resolved. I don't know without sending the product how could they mention it here? I need the resolution ASAP as it's been 5 months
                  Street Style Store customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 13, 2019
                  Street Style Store Customer Care's response
                  Hi,

                  We would like to inform you that as per our telephonic conversation, we arrange the pickup of the product the pick-up will take "2-3" working days once the pick up is done and we receive the products in our warehouse, the replacement order will be made as per your selection you made while you initiated the exchange.

                  Please mark this case as "Resolved" if you find that the query is resolved from our end.

                  Thank you
                  SSS
                  Apr 22, 2019
                  Updated by Aakriti bhardwaj
                  Hi I have not received my replacement yet. You have picked up the parcel and its been 2 months I am waiting for the correct size of the order. You guys are making fool of your customers.
                  Apr 22, 2019
                  Updated by Aakriti bhardwaj
                  Nothing is resolved yet. They kept the money as well as the all the slippers with them . I an worried as I have nothing after paying the money on january month
                  May 22, 2019
                  Updated by Aakriti bhardwaj
                  So I hv received the replacement after 5 months with a lot of harassment and complaint. I have wasted my time and invested the money for 5 months without getting the order. It was a mental harassment.
                  I need the compensation for all the mental stress you given me
                  Jun 15, 2019
                  Updated by Aakriti bhardwaj
                  I have waited my 6 months and invested for the slippers for almost 6 months. It was completely a trouble and mental cause. I am really unhappy cz everytime I had to follow up for my money and for my product. which id not acceptable at all. I need compensation for all of the trouble I faced for last 6 months to get my order replaced .
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Anshika Guleria
                    from Abohar, Punjab
                    Mar 9, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: 19A, Hauz Khas Village, Lake Road, Delhi, New Delhi, Delhi

                    I ordered a pair of red sneakers and a pair of black sneakers. After a month i received my package which had two pairs of red sneakers. I returned one of the pairs in exchange for the previous black one. It took another month for the returned product to come back and i was devastated when i found they had sent me white sneakers instead of black. Wrong product again. They have no good measures for complaining and refunds and there is nobody listening to me right now. My money is gone since those red sneakers were of poor quality and didn't even last a day and the black sneakers never came at all. Help me!
                    Apr 20, 2019
                    Complaint marked as Resolved 
                    Street Style Store customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 11, 2019
                    Street Style Store Customer Care's response
                    Hi,

                    We are extremely sorry for the inconvenience caused. We would like to inform you that as per our telephonic conversation, please share the pictures and the details of the order of wrong product and which you received on email address sss.[protected]@gmail.com

                    Please mark this case as "Resolved" if you find that the query is resolved from our end.

                    Thank you
                    SSS
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Smriti Singhal
                      from Delhi, Delhi
                      Mar 8, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: F 1/5 OKHLA PHASE 1 NEW DELHI 110020, New Delhi, Delhi

                      Order: kvtviqixh placed on 02/19/2019 12:31:45
                      Payment: ccavenue

                      Reference product unit price quantity total price
                      New york superb t-shirt - size : one size fits l & xl rs 399 1 rs 399
                      Love is beautiful top black - size : one size fits xs, s & m rs 399 1 rs 399
                      Voucher name: tee299 -rs 299
                      Products rs 798
                      Discounts rs 299
                      Gift-wrapping rs 0
                      Cod charges
                      Shipping charges rs 0
                      Gst tax 25.000000
                      Total paid rs 524

                      Shipping

                      Carrier: india post

                      Delivery address billing address
                      Smriti
                      [protected]
                      110020
                      F 1/5, yupple building, okhla phase-1
                      Near honda showroom
                      Delhi
                      South east delhi
                      Delhi
                      India smriti
                      [protected]
                      110020
                      F 1/5, yupple building, okhla phase-1
                      Near honda showroom
                      Delhi
                      South east delhi
                      Delhi
                      India
                      Apr 16, 2019
                      Complaint marked as Resolved 
                      Street Style Store customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 08, 2019
                      Street Style Store Customer Care's response
                      Hi,

                      We are sorry ma'am for the inconvenience caused. We would like to inform you that we have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order #2661205. Please be assured that once it is dispatched, you will receive a mail from our side.

                      Please mark this case as "Resolved" if you find that the query is resolved from our end.

                      Thank you
                      SSS
                      Mar 13, 2019
                      Updated by Smriti Singhal
                      NO UPDATE TILL NOW.
                      Hey Smriti,

                      please wait for two months! they take forever to deliver! it took 42 days for me.
                      But the product will somehow reach you.
                      Once dispatched it will take only 4- 5 days,
                      They take about 30-50 days to dispatch,
                      because i think they themselves manufacture.

                      Good luck!
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rhaksha
                        from Chennai, Tamil Nadu
                        Mar 5, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: 206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088, New Delhi, Delhi, 110088

                        Hey sss,

                        I typed a brief paragraph message for you on instagram @streetstylestoreofficial regarding my order.

                        I knew you would take 21 days. So i was not bothered. But once it became more than one month i was concerned.

                        I sent a big paragraph on your instagram worrying about my order. I don't know who handles official sss instagram account which is @streetstylestoreofficial with about 200k followers. They blocked me. How dare??? After i sent a normal text message regarding my order.

                        This is not what a reputed company must do!!!

                        Do unblock me right away and i never spoke a bad word or cursed sss in that paragraph. The one who handles your instagram account must be warned how to behave to clients!!!

                        The order i placed was received yesterday 4/3/2019. After 33 days. Happy that it reached, although disappointed by the quality. Unblock me from your official instagram page! And take the credentials off from the one who handles your instagram page! She does not have any etiquette.

                        Unblock me on instagram soon sss!

                        Please type something relevant in comments sss don't simply apologize/copy&paste the usual thing you do. Unblock!
                        Apr 6, 2019
                        Complaint marked as Resolved 
                        Street Style Store customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 06, 2019
                        Street Style Store Customer Care's response
                        Hi,

                        We are extremely sorry for the inconvenience caused. Please share the order id and the query on email id- sss.[protected]@gmail.com so that we can solve your query.

                        Please mark this case as "Resolved" if you find that the query is resolved from our end.

                        Thank you
                        SSS
                        Mar 06, 2019
                        Updated by Rhaksha
                        My main issue is why did you block? unecessarily
                        I got larger size than i selected ad even customer care number is not valid. Not even sending mail regarding my order
                        Rhaksha's [Complaint's author] reply, Mar 7, 2019
                        Hey, be happy that it actually could fit. My friends have got very small sized ones and damaged/torn ones. The ribbon was completely shattered! Although you can apply for return at their customersupport/query mail box inside their site. They will immediately send someone to pick up your order. Their cust support number does not work because nobody is there to pick up. i think they would have only 2-5 employees to manufacture, send, to do digital marketing etc, , , Their cust support is one of the worst. they must concentrate to build/form up their cust support team. And it takes about two to three months for them to send you a new sized item. By then you would lose your interest! Anyway Goodluck!
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Rhaksha
                          from Chennai, Tamil Nadu
                          Mar 4, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh Delhi New Delhi District Delhi India - 110088, New Delhi, Delhi, 110088

                          Dear sss,

                          I typed a brief paragraph message for you on instagram @officialstreetstylestore regarding my order.
                          As a customer i was really worried about money (My fathers hard work earned money.) i barely shop online, amazon flipcart and few more send items within a week.

                          I knew you would take 21 days. So i was not bothered. But once it became more than one month i was very scared whether its a fake sss site or i have paid to someone who pretend to be sss.

                          I sent a big paragraph on your instagram worrying about my order. I don't know who handles official sss instagram account which is @streetstylestoreofficial with about 200k followers. They blocked me :' (After i sent a normal text message regarding my order.

                          This is not what a reputed company must do!!!

                          Please unblock me and i never spoke a bad word or cursed sss in that paragraph, nobody has ever blocked me before because my parents have taught me how to behave and how to speak and to have patience, but when you blocked me that made my day very bad. I felt so bad! The one who handles your instagram account is a girl i suppose and i heart-fully apologize if i have typed anything wrong! (I actually didn't) all i did was worry that my items were not delivered yet and to send it soon!!!

                          I still didn't receive the first order which i made on january 2019, its march already :) but my friends suggested you are a good brand to shop with and so i trusted you.

                          Please unblock me on instagram soon sss! Waiting to order more from your site!
                          Mar 14, 2019
                          Complaint marked as Resolved 
                          They replied to my query! that is actually good! BUT MY COMPLAINT IS NOT RESOLVED ! they didn't un-block me in their instagram. i am marking this as resolved because i have respect on every one who keeps their word. I got my sandals delivered last week as they promised BUT I ADVISE EVERYONE IN SOUTHERN PART OF INDIA NOT TO ORDER FROM THEM as they take more than 2 months to deliver.This complaints reason is not resolved but i got items for the money i paid !!!
                          Street Style Store customer support has been notified about the posted complaint.
                          Mar 04, 2019
                          Updated by Rhaksha
                          @streetstylestoreofficial * please unblock your valuable customer. This is really not right!
                          Verified Support
                          Mar 04, 2019
                          Street Style Store Customer Care's response
                          Hi,

                          We are extremely sorry for the inconvenience caused ma'am. We would like to inform you that as per our records, your order #2635143 is delivered from our end.

                          Please mark this case as "Resolved" if you find that the query is resolved from our end.

                          Thank you
                          SSS
                          Mar 05, 2019
                          Updated by Rhaksha
                          fine why did you block me ? tell me the reason and stop apologizing! right now . will you unblock in instagram or not????? who handles your page??? sss
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Vanshika Kingar
                            from New Delhi, Delhi
                            Mar 2, 2019
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: 735 CO Mehar singh Goonga park marg Mundka village, New Delhi, Delhi, 110041

                            Hi My order status is showing delivered but order is not delivered yet. I have raised a query many times but no response received till now. Kindly reach me back at the earliest to avoid any social media complaint or any or legal case. Hoping for the positive and instant response.
                            [protected], [protected].
                            +2 photos
                            Apr 7, 2019
                            Complaint marked as Resolved 
                            Street Style Store customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 06, 2019
                            Street Style Store Customer Care's response
                            Hi,

                            As per our telephonic conversation, please find the attached POD ( Proof of delivery) below.

                            Please mark this case as "Resolved" if you find that the query is resolved from our end.

                            Thank you
                            SSS

                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Reeva Pahwa
                              from Delhi, Delhi
                              Mar 1, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: New Delhi, Delhi

                              Hi,

                              My order no. Are 2667244 and 2652394. I have been trying to exchange them as per the procedure but i am not getting the option of change in size anyhow. I also want to replace one item with another so what should i do for that?
                              I have been trying to contact customer care and raising tickets too but not getting any respond. Please let me know
                              Apr 13, 2019
                              Complaint marked as Resolved 
                              Street Style Store customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 04, 2019
                              Street Style Store Customer Care's response
                              Hi,

                              We would like to inform you that as per our telephonic conversation, we arrange the pickup of the product the pick-up will take "2-3" working days once the pick up is done and we receive the products in our warehouse, the replacement order will be made as per your selection you made while you initiated the exchange.

                              Please mark this case as "Resolved" if you find that the query is resolved from our end.

                              Thank you
                              SSS
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Raya.banerjee
                                from Chennai, Tamil Nadu
                                Mar 1, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                I had 2 exchange request.
                                Zipzggpkq - reference number. I got my product delivered on 22/01/19 and on the same day i placed my exchange request for a larger size. The conpay now claims that i have extended 15days and the order won't be exchanged. The company irresponsibility is causing me wasting of money.
                                Wpwwgvuhp - reference number. I got the order delivered on 19/02/19 and placed exchange request on the same day for a larger size. The same story as my above.
                                The company doesn't respond to mails. All agents are busy everytime i try to contact them.
                                Does this company even bother to be responsible? Do you guys even get that your carelessness is costing me. You people do not even care to reply to my mails.
                                I want you to call me and sort the issue as i'm tired of contacting you guys through your portal.
                                Below i have attached the pictures of my product of my first order only
                                +1 photos
                                Apr 4, 2019
                                Complaint marked as Resolved 
                                Street Style Store customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 04, 2019
                                Street Style Store Customer Care's response
                                Hi,

                                We are very sorry. We arrange the pickup of both the product the pick-up will take "2-3" working days once the pick up is done and we receive the products in our warehouse, the replacement order will be made as per your selection you made while you initiated the exchange.

                                Please mark this case as "Resolved" if you find that the query is resolved from our end.

                                Thank you
                                SSS
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  I
                                  isha6999
                                  from Delhi, Delhi
                                  Feb 28, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: 22 A , 3 rd floor, Hauz Khas Village, New Delhi, Delhi, 110016

                                  Hi, I have places an exchange request and my order was succesfully picked up by executive on 21st feb 2019. Till now i have not even notified for my successfull exchange and no refund or new product has been delivered.
                                  Tried calling customer care 1000 times but no response. 4 tickets raised but no response. You guys are really big FRAUD. I want my money back or else give me the credit slip so that i can use it.
                                  If this has not been taken care, i am going to file a legal complaint and will come to your office address with my IPS brother. So take action on PRIORITY basis.
                                  Mar 12, 2019
                                  Complaint marked as Resolved 
                                  My item has been dispatched and received by me. Thank a ton to this consumer complaint forum. Thanks!
                                  Street Style Store customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 04, 2019
                                  Street Style Store Customer Care's response
                                  Hi,

                                  We are very sorry for the inconvenience caused. This is to inform you that your replacement order #2677896 is dispatched and once it will be ship it will be deliver to you within 2-3 working days.

                                  Please mark this case as "Resolved" if you find that the query is resolved from our end.

                                  Thank you
                                  SSS
                                  Mar 04, 2019
                                  Updated by isha6999
                                  Hi,

                                  Thank you for update. I will mark as resolved once i get my order delivered to me.

                                  Thanks!
                                  Mar 12, 2019
                                  Updated by isha6999
                                  HI,

                                  I received m, y parcel. Thank you for that!

                                  But please make sure to assist your customers with all good care. This type of behavior definitely loose your customers.

                                  Thanks,
                                  Ishita
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Micky Roy
                                    from Hyderabad, Telangana
                                    Feb 28, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Hi!

                                    I had placed an order for shoes with order reference ddrdyjurr - placed on 01/29/2019. Still i have not received any communication about its delivery. Repeated complaints made on its website is not answered. Also the customer call number is not working. No one is picking up the call. Even mail to customer care is not being responded.
                                    I am very frustrated as i have done the online payment and they are not delivering the product.in sss website it is written that sss take 21 days to deliver order but its still not there yet. Honestly i am loosing my patience here waiting for my items to arrive.
                                    I want to let you know that i am very unhappy with sss customer service as there has not been any communication from your end whatsoever to let me know about any delay of the order arrival. Please help.
                                    Apr 6, 2019
                                    Complaint marked as Resolved 
                                    Street Style Store customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 04, 2019
                                    Street Style Store Customer Care's response
                                    Hi,

                                    We are extremely sorry for the inconvenience caused. We would like to inform you that we have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order #2634367. Please be assured that once it is dispatched, you will receive a mail from our side.

                                    Please mark this case as "Resolved" if you find that the query is resolved from our end.

                                    Thank you
                                    SSS
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Rhaksha
                                      from Chennai, Tamil Nadu
                                      Feb 26, 2019
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: 206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088, New Delhi, Delhi, 110088

                                      Send the sandals soon!! It must have been delivered by now. I paid online ccavenue!!!

                                      The date i ordered was - 29th january, 2019

                                      The order should have reached to me on - 19th february 2019
                                      As that is the due date they have provided.

                                      My order id: 2635143
                                      Reference number: ahqsymgpj

                                      I need my items as soon as possible because you took my money as soon as possible but never delivered the sandals.

                                      This is my first time experience and it is the worst one. None of the website/stores has ever behaved this way.

                                      Useless customer service number they never try to contact us back even when we raise a query. No emails was sent apologizing!!
                                      Nobody responded.

                                      Waste of money and waste of time!

                                      Please don't trust this website guys
                                      Its a scam! I am going to tell all my friends not to order from this website in all stories and posts. Whoever is reading this beware of streetstylestore. They cheat you and never reply any answers. I was very excited that i am going to receive my products but all i got was cheated. Please resolve my issue. Resend me the package or strictly refund me the full amount.
                                      Mar 5, 2019
                                      Complaint marked as Resolved 
                                      ordered sandals on 29th january items reached on 4th march. YES! I CANNOT BELIEVE! they sent me items for the money i paid! did not go in vain! very delayed process., sss customer care in consumercomplaints texted me in this site. Having said that they have also blocked me on their instagram page for asking about my order! How pathetic! So bad at customer retention. THANK YOU SO SO MUCH CONSUMER COMPLAINTS you are very important for us!! this generation is having so many fake/scam things going on! We need you. Kudos to your team, everyone behind this site! Love the good work! KEEP UP THE GOOD WORK of helping people who has got cheated! THANKS A LOT AGAIN .
                                      Street Style Store customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 04, 2019
                                      Street Style Store Customer Care's response
                                      Hi,

                                      We are extremely sorry for the inconvenience caused. This is to inform you that your order #2635143 has been shipped. It will take 2-3 working days to deliver the product to you.

                                      Please mark this case as "Resolved" if you find that the query is resolved from our end.

                                      Thank you
                                      SSS
                                      Mar 04, 2019
                                      Updated by Rhaksha
                                      sss please don't block your followers on instagram. That is so rude of your working employees and who ever handle your instagram account . i am a loyal customer and you must try to retain us and not block customers for demanding for what they paid for. Unblock me from @streetstylestoreofficial account !
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        T
                                        tenzin tsegyal
                                        from Noida, Uttar Pradesh
                                        Feb 26, 2019
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Tenzin tsegyal,7466991879,248009,88/75c/0,rajpur dakhpathi,near maha lakshimi jewellery shop,dehradun (uttarakhand), Dehradun, Uttarakhand, 248001

                                        Its been 1 month that i have waited for my product still not yet deliver which i had return it for exchange. I had paid but not yet come. I am not happy with it or else i need my money back and still not yet reply so i will do my decision which is good for me and i will not let it go even my things will not get it back. Even the customer care are not responding, what is this?
                                        Apr 6, 2019
                                        Complaint marked as Resolved 
                                        Street Style Store customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 04, 2019
                                        Street Style Store Customer Care's response
                                        Hi,

                                        We would like to inform you that as per our records, your order is delivered from our end.

                                        Please mark this case as "Resolved" if you find that the query is resolved from our end.

                                        Thank you
                                        SSS
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit