Street Style Store Complaints & Reviews

Order no: https://streetstylestore.com/index.php?controller=order-detail&id_order=2661245

My name is vinny. I have been following up on this since forever now. It’s been over 25days but haven’t received the delivery yet. Payment has been done. No tracking available. No reply to emails. Pathetic service.

Kindly take this seriously or in no time i will raise this issue publicly.

I have placed an order on the 16th of February 2019 on Streetstylestore.com for which I have already made the online payment. As per the websites information the dispatch and delivery of the product takes 3-21 days. It has already been 28 days and I haven't recieved my product yet. Before the completion of the 21 days I have enquired about the delivery status of my product where I was informed that I'll be receiving the product very soon. However, after the completion of the 21 days time limit I have posted multiple queries on their website and on their social networking sites like Facebook, Twitter and Instagram. But I haven't received any response from their end. The contact number provided on their website is of no help either as no customer care representative are available on contact. I am at a loss here as neither my product is being delivered nor my money is being refunded. As a last resort I had to post my complaint on this forum. Please kindly look into the matter as soon as possible and provide relief to my grievance.

I haven’t received an order confirmation emal. I canceled the order once as it was under priority dispatch for since long time and then when i reordered it... No confirmation email has been received. If the product is out of order then also please inform otherwise please be responsible for shipping your products or conforming the order. Inform me as soon as possible about my order

Hi

I Ordered 5 pairs of shoes from this site (www.http://streetstylestore.com). My order number is #2657116 out of which 2 shoes do not fit and the website does not show me the option for my shoes to be replaced or change the size. I have raised multiple tickets, sent mails, reached out on their social media handles and called multiple times but no response at all. It's a fraud site.

Hi,
I am ayushi and i placed an order i received my package but the size was to small. I applied for exchange. However, they haven't come for pickup nor do i have got any response regarding when can i get my exchange products. Will i be getting on hand because it is already very late and if i am not getting the products before the occasion, there is no point in purchasing from this site.

Contact support i really bad with limited option. I tried sending email but nothing is possible here. This is my first order and if this is the way it is handled, i won't order from here or recommend it to anyone. They should try to win customers confidence.

Ps: reply asap!!!

I've ordered 2 pairs of slippers from sss on 2nd feb, 2019. I've dropped a mail after 20-25 days regarding the delivery of my order, so they put my order #2648459 in the priority status. Also, they provided an invalid tracking number. When i dropped a mail again after 10 days, they never reply back and the contact number is just so disgusting that it is never connected. It always says that the customer service people are busy. What are they doing being so busy. None of our queries have ever been answered yet.

Hi Ur contact number does not work which is veryyyyyyy bad, I need to return the products from my order n need a credit note...order number 2675131, product quality is very bad n not comfortable to wear so I want to return the products of my order n get a credit note on it hence I can purchase another products

Order placed on 15/2/2019
Order no 2656121
I had ordered for 3 pair of shoes for 999rs including gst 1049 rs was paid, now it's been a month the product hasn't delivered, everyday i call to enquire the status of my order and endup with disappointment as they delay the delivery date, the customer care people are always busy, also they have bad customer care support. Forst i had a problem with order placement where my money was deducted but order was not placed that got resolved after i raised a complaint and it took around 10 days for my order to place they were suppose to send me the package on 5 of march now it got delayed to 17 of march.

Hello, i am aakriti bhardwaj and i have placed the order for 999 from street style store on[protected] however i have received the item after one month but the size was not fit to me. I wear size 39 or number 6 but the items i got not fitted to me so i requested to exchange with size 38 unfortunately there is no difference in size., it doesn't fit me.
I tried to call them but number doesn't connect so i dropped a query and email what i get that you can't replace. What kind of facility they provide? What you wanna check where is you'r order as i got my replacement 9th march however the product was picked up on 11th feb but they didn't update their tracking i was all worries. I want the correct size of shoes that's all i want.

I ordered a pair of red sneakers and a pair of black sneakers. After a month i received my package which had two pairs of red sneakers. I returned one of the pairs in exchange for the previous black one. It took another month for the returned product to come back and i was devastated when i found they had sent me white sneakers instead of black. Wrong product again. They have no good measures for complaining and refunds and there is nobody listening to me right now. My money is gone since those red sneakers were of poor quality and didn't even last a day and the black sneakers never came at all. Help me!

Order: kvtviqixh placed on 02/19/2019 12:31:45
Payment: ccavenue

Reference product unit price quantity total price
New york superb t-shirt - size : one size fits l & xl rs 399 1 rs 399
Love is beautiful top black - size : one size fits xs, s & m rs 399 1 rs 399
Voucher name: tee299 -rs 299
Products rs 798
Discounts rs 299
Gift-wrapping rs 0
Cod charges
Shipping charges rs 0
Gst tax 25.000000
Total paid rs 524

Shipping

Carrier: india post

Delivery address billing address
Smriti
[protected]
110020
F 1/5, yupple building, okhla phase-1
Near honda showroom
Delhi
South east delhi
Delhi
India smriti
[protected]
110020
F 1/5, yupple building, okhla phase-1
Near honda showroom
Delhi
South east delhi
Delhi
India

Hey sss,

I typed a brief paragraph message for you on instagram @streetstylestoreofficial regarding my order.

I knew you would take 21 days. So i was not bothered. But once it became more than one month i was concerned.

I sent a big paragraph on your instagram worrying about my order. I don't know who handles official sss instagram account which is @streetstylestoreofficial with about 200k followers. They blocked me. How dare??? After i sent a normal text message regarding my order.

This is not what a reputed company must do!!!

Do unblock me right away and i never spoke a bad word or cursed sss in that paragraph. The one who handles your instagram account must be warned how to behave to clients!!!

The order i placed was received yesterday 4/3/2019. After 33 days. Happy that it reached, although disappointed by the quality. Unblock me from your official instagram page! And take the credentials off from the one who handles your instagram page! She does not have any etiquette.

Unblock me on instagram soon sss!

Please type something relevant in comments sss don't simply apologize/copy&paste the usual thing you do. Unblock!

Dear sss,

I typed a brief paragraph message for you on instagram @officialstreetstylestore regarding my order.
As a customer i was really worried about money (My fathers hard work earned money.) i barely shop online, amazon flipcart and few more send items within a week.

I knew you would take 21 days. So i was not bothered. But once it became more than one month i was very scared whether its a fake sss site or i have paid to someone who pretend to be sss.

I sent a big paragraph on your instagram worrying about my order. I don't know who handles official sss instagram account which is @streetstylestoreofficial with about 200k followers. They blocked me :' (After i sent a normal text message regarding my order.

This is not what a reputed company must do!!!

Please unblock me and i never spoke a bad word or cursed sss in that paragraph, nobody has ever blocked me before because my parents have taught me how to behave and how to speak and to have patience, but when you blocked me that made my day very bad. I felt so bad! The one who handles your instagram account is a girl i suppose and i heart-fully apologize if i have typed anything wrong! (I actually didn't) all i did was worry that my items were not delivered yet and to send it soon!!!

I still didn't receive the first order which i made on january 2019, its march already :) but my friends suggested you are a good brand to shop with and so i trusted you.

Please unblock me on instagram soon sss! Waiting to order more from your site!

Hi My order status is showing delivered but order is not delivered yet. I have raised a query many times but no response received till now. Kindly reach me back at the earliest to avoid any social media complaint or any or legal case. Hoping for the positive and instant response.
[protected], [protected].

Hi,

My order no. Are 2667244 and 2652394. I have been trying to exchange them as per the procedure but i am not getting the option of change in size anyhow. I also want to replace one item with another so what should i do for that?
I have been trying to contact customer care and raising tickets too but not getting any respond. Please let me know

I had 2 exchange request.
Zipzggpkq - reference number. I got my product delivered on 22/01/19 and on the same day i placed my exchange request for a larger size. The conpay now claims that i have extended 15days and the order won't be exchanged. The company irresponsibility is causing me wasting of money.
Wpwwgvuhp - reference number. I got the order delivered on 19/02/19 and placed exchange request on the same day for a larger size. The same story as my above.
The company doesn't respond to mails. All agents are busy everytime i try to contact them.
Does this company even bother to be responsible? Do you guys even get that your carelessness is costing me. You people do not even care to reply to my mails.
I want you to call me and sort the issue as i'm tired of contacting you guys through your portal.
Below i have attached the pictures of my product of my first order only

Hi, I have places an exchange request and my order was succesfully picked up by executive on 21st feb 2019. Till now i have not even notified for my successfull exchange and no refund or new product has been delivered.
Tried calling customer care 1000 times but no response. 4 tickets raised but no response. You guys are really big FRAUD. I want my money back or else give me the credit slip so that i can use it.
If this has not been taken care, i am going to file a legal complaint and will come to your office address with my IPS brother. So take action on PRIORITY basis.

Hi!

I had placed an order for shoes with order reference ddrdyjurr - placed on 01/29/2019. Still i have not received any communication about its delivery. Repeated complaints made on its website is not answered. Also the customer call number is not working. No one is picking up the call. Even mail to customer care is not being responded.
I am very frustrated as i have done the online payment and they are not delivering the product.in sss website it is written that sss take 21 days to deliver order but its still not there yet. Honestly i am loosing my patience here waiting for my items to arrive.
I want to let you know that i am very unhappy with sss customer service as there has not been any communication from your end whatsoever to let me know about any delay of the order arrival. Please help.

Send the sandals soon!! It must have been delivered by now. I paid online ccavenue!!!

The date i ordered was - 29th january, 2019

The order should have reached to me on - 19th february 2019
As that is the due date they have provided.

My order id: 2635143
Reference number: ahqsymgpj

I need my items as soon as possible because you took my money as soon as possible but never delivered the sandals.

This is my first time experience and it is the worst one. None of the website/stores has ever behaved this way.

Useless customer service number they never try to contact us back even when we raise a query. No emails was sent apologizing!!
Nobody responded.

Waste of money and waste of time!

Please don't trust this website guys
Its a scam! I am going to tell all my friends not to order from this website in all stories and posts. Whoever is reading this beware of streetstylestore. They cheat you and never reply any answers. I was very excited that i am going to receive my products but all i got was cheated. Please resolve my issue. Resend me the package or strictly refund me the full amount.

Its been 1 month that i have waited for my product still not yet deliver which i had return it for exchange. I had paid but not yet come. I am not happy with it or else i need my money back and still not yet reply so i will do my decision which is good for me and i will not let it go even my things will not get it back. Even the customer care are not responding, what is this?