Street Style Store — Credit slip for returned boots.

Address:	New Delhi, Delhi, 110088
Website:	streetstylestore.com

I ordered a pair of boots on street style store and although i received the boots within three to four days, the boots were of really bad quality. The size was way too small. The suede is damaged and is rubbed off. The packaging was horrible and there was dust inside the packaging. At first, it was surprising how they are even marketing such a product but after reading the reviews on SSS i think i should feel obliged that they at least delivered my product. (read sarcasm)

I put in a return request for the boots and they took forever to accept the request and provide me with a credit note. Every time I would trying using the credit note, an error would pop at the payment method stage. When i finally managed to complete the order, they put in a COD charge of Rs. 50. So i canceled the order and now the credit note is not working. it says that it has already been used.

I have put in numerous requests for them to revert the credit to my SSS account but they keep closing the request without even replying.

Please find below the details of the order and the return request -
Order number - #507801
Order reference - UPBAVFTUG
Date - 13.2.2016

Return reference - #022366
Date issued - 18.2.2016

New order reference - BDBEYDLEZ
Date - 5.3.2016
Status - Canceled

Tickets for the requests -
#205948
#221206
#225059

Agents assigned -
Shefali Mogha
Gaurav
Karan Bhatia

I sincerely hope I can get my money back. My experience has been really horrible.

I am enclosing photos of the product as well.