[Resolved]  Street Style Store — delay in order exchange request.

Address:New Delhi, Delhi
Website:Streetstylestore.com

I had my worst experience shopping on street style store first of all the delivery was late and i received a small size. I have already requested for exchange and its been more than 10 days there’s no response from them. Please look into this and help me to get the product exchanged at the earliest.

Order - [protected]-5205651
Contact-[protected]
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Dec 10, 2017
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Nov 09, 2017
Updated by Varunm
Ordered I’d 1827975
Verified Support
Nov 09, 2017
Street Style Store Customer Care's response
Hi Swati,

Apologies for the inconvenience!!

We are again arranging your pick-up from some other courier company it will take around 3-4 working days of time. Kindly be available on your phone and your address.

Once the package will be received by our warehouse, we’ll dispatch the replacement order quickly.

Regards
SSS
Nov 20, 2017
Updated by Varunm
I have not got any response from your end till date for the pick up of the product. I don’t not want the products anymore please take it back and refund my money asap. If in case I don’t get any response from you guys by tomorrow I’ll be taking this case further to consumer forum complaint.
Order I’d 1827975
Complaint comments 

Comments

Hi I had placed an order for a footwear black for size 38 for an amount of rs.524

My bank account is debited but no order number received

The product shows in cart itself

Kindly do the needful

Street Style Store Customer Care's response, Nov 9, 2017
Verified Support
Hi,

We would like to tell you that without order no. we wont be able to help you out. From your attachment you have sent there is no order no. mentioned. Kindly help us in finding your order details. Kindly share your registered mobile no. or email id or if you have made the payment so please provide payment details (CCavenue Order No.).

You can send us your order details in the following email id "[email protected]"

Regards
SSS
I'm Yamini from Panipat. I ordered a month ago and made online transaction. Reference number of my order is CZPLINTEN and order number is 1830712. No reply of mails and calls and not delivered yet.Highly disappoint getting cheated from this fraud site. Anybody reading my complaint please never ever order from this site. They are fraud.
Street Style Store Customer Care's response, Nov 9, 2017
Verified Support
Hi Yamini,

Apologies for the inconvenience !!

Your order has already been shipped from our end on 8th November. The product will be delivered to you within next 3-5 working days.

Clearly, we have upset you, and I want you to know that getting to the bottom of this is just as important to me as it is to you.

Please accept my apology for the time involved.

Thank You
SSS
I have not got any response from your end till date for the pick up of the product. I don’t not want the products anymore please take it back and refund my money asap. If in case I don’t get any response from you guys by tomorrow I’ll be taking this case further to consumer forum complaint.
Order I’d 1827975

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