Street Style Store — More than two months product not received

Address:Chandigarh, Punjab, 160101
Website:streetstylestore.com

I ordered this pair of shoes ie.Order reference is URRMPZYCO on 24/12/2015. I received this product on 13/1/2016. This shoe was not fit to me. I wanted to return this shoes but they dont have such policy. Street Style Store exchange your product only for once, If again you are gettin any issue they will charge you 200Rs. I called to customer care but they have only one landline phone and you never gonna talk to their executives. I entered request to return this shoes, order picked up on 18/1/2016. In exchange of this I ordered two items that according to my first order price(Order Reference JVJFMQLHE) . 1).Silver steps - Shoe Size : 37 2). Love in time in blue - Size : S. Now its been month now they dint shipped my order. I am flodding their inbox but dint get any response from their side. Calling their so called number[protected] don't know why they have provided this number just for the sake to tell they have phone. What should i do know. Please help me out.
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Street Style Store customer support has been notified about the posted complaint.
Complaint comments 

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Dear Customer,

I am arranging a callback for you from my exchange department. They'll resolve your case on priority. Your product will be exchanged if you do not like the fit, size or quality. If you do not get the call within 24 hours, you may contact me on my email ID sss.[protected]@gmail.com

Thanks
Street Style Store Resolver
nooka monika's reply, Aug 21, 2017
U cheatersssssss arrange a call back for me, my order numb 1723584, updateeee as delivered on website I want to return ur footpath itens
Today I got my one order out of two After more than two months ie. 1) Silver steps - Shoe Size :37. When I was wearing this footwear, it actually made me thunderstruck. For me this pair was like my two feet can fit into one single footwear. Please give me genuine solution. You are harassing me now. Help me out before I sue you.
Yesterday I got my one order out of two After more than two months ie. 1) Silver steps - Shoe Size :37. When I was wearing this footwear, it actually made me thunderstruck. For me this pair was like my two feet can fit into one single footwear. Please give me genuine solution. You are harassing me now.
I ordered dress Love in time blue ie.for 500 as it is mentioned in Following detail. I wanted to attach pdf but not able to attach dats y I just copy paste text. SSS guys are telling me that dress is for 700 coz i am going to replace dress (mentioned in their policy). This website is really blunder. Guys are reallyr harassing me. I am not going to play 200 extra charges. before that you have to pay for what I am going through harrasment. Please never purchase any product from their site. IT'S BEEN THREE MONTHS.

Street Style Store
03/4/2016
Invoice #IN542021
Tracking Number:
Billing & Delivery Address.
Pooja Bansal
G-9, 18-S, trantor software pvt ltd.,
It park, chandigarh
160101 chandigarh
India
[protected]
Chand?garh
Return Address :
735, C/O Mehar singh,
Goonga park marg, o.p somani bath fitting
warehouse, Mundka village
New Delhi
110041
Order Number:
550409
Order Date:
[protected]:49
Payment Method:
Replacem
ent Order
Rs 499
Carrier:
FedEx
Product / Reference Unit
Price (Tax
Excl.)
Discount Qty Total (Tax Excl.)
Love in time in blue - Size : S Rs 499 -- 1 Rs 499
Product Total Rs 499
Total Rs 499
Tax Detail Tax Rate Total Tax Excl COD Charge
Powered by TCPDF (www.tcpdf.org)
Street Style Store - 735, C/O Mehar singh, - Goonga park marg, o.p somani tails showroom, Mundka village - 110041 Delhi - India - Delhi
1 Month ...i hvn't received order, asking and requesting them to cancel my order but not response from SSS.
pathetic customer services.Please refund my money.
I have placed order with SSS order id: #1392952

Please have it dispatched at the earliest since i had to cancel my other 2 orders placed with you since you have delayed for more than 2 months in shipping the product.

No response from you people though we send emails.

Please send this order at the earliest otherwise i will raise complaint against you people at the consumer court for fooling the public & not sending products on time
Street Style Store Customer Care's response, Sep 16, 2017
Verified Support
Hi Shamini,

Greetings of the day,

This mail is regarding the order number 1392952, as per the status credit note is updated in ypour account which is valid for 1 year.
in future kindly share your concern on below mention email id.

sss.resolver@gmail.com

Thanks & regards
sss
first you guys need to provide a proper size chart ..
two of my orders are still pending i have spent almost 1200 bucks for the order and even after pickup has been done i didn't receive my exchange product
order id:1520759
order id:1604348
Street Style Store Customer Care's response, Sep 16, 2017
Verified Support
Hi Pratishtha,

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

Would like to inform that we are the self manufacturer and our
material used in product are import from other countries, sometimes
the order delay.

Would like to inform as per our record the order has been delivered 07/2/2017.

in future kindly share your concern on below mention email id.

sss.resolver@gmail.com

Thanks & regards
ssse s
I have ordered 3 Tops from this site on 26th August 2017 and also paid advance but till date no update on same. Can SSS please response or I will raise a complaint at consumer court against you.

TAKE IMMEDIATE ACTION PLEASE.

My order ID is 1744338
Street Style Store Customer Care's response, Sep 16, 2017
Verified Support
Hi Renu,

Greetings of the day,

This mail is regarding your order number 1744338, as you order is still pending, I really apologise for the inconvenience caused by SSS, We marked it on priority basis and try to dispatch the product as soon as possible.
in future kindly share your concern on below mention email id.

sss.resolver@gmail.com

Thanks & regards
sss
I have received order 3 tops under order#1795483 and material of all the three tops is not good and top of it I have received one incorrect product iteam# 26532 and it's not of my size its just waste of money, daily am mailing you trying to a call u on Ur number I I'm not able to reach a any exicutive so requestcorrect product give ma right one with correct size..

Can reach me at [protected]@gmail.com
[protected]
Hello sir,

I had ordered few products from street style store on 27th September 2017, and the estimated date for the order delivery was 18th of October. I haven’t received my order yet and in the mean time I haven’t received any information about the shipment of my order neither through email nor do through text message.
The Account which I Hold of SSS, there as well is no information about my order, it’s still showing as payment accepted. There is no tracking number nothing provided.
I was expecting my order to be delivered whole day but I didn’t received it. I had ordered for the Diwali but I guess I won’t get it for Diwali anyway.
I had mailed and made complaint everyway possible for my order but haven’t received a single response from your team.
I don’t have any idea where my order is..
I am frustrated with the poor service of SSS.
What am I suppose to do now..!

There is no proper customer care service, no contact number..
where will a customer Go and what will a customer do if this is the condition of SSS..
The last option is to report a complaint against SSS

Hope u provide me the proper information and resolution .. I want my order to be delivered soon.

Here I am sharing my information regarding the order and plz do check attachment as well.

Name- Urja Jha
Order No. - #1807491
Date of order- 27/09/2017
Total amount paid- Rs.1993/-

Thanx in advance

Urja Jha

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