[Resolved] Street Style Store — No update on the order till date | |||||
Hi. I have not received any update on my these two orders please tell me the status otherwise refund the amount i have paid. Order date total price payment status invoice details track your order #605582 03/31/2016 rs 999 ccavenue payment accepted #605496 03/31/2016 rs 999 cash on delivery (Cod) preparation in progress Regards Kritika sharma [protected] Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved Street Style Store customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
Hi
Concern is not about 3- 21 days delivering the product which I have ordered. It is about the trust. Let me go with the details why I do not trust the brand anymore.
I placed order and it was showing me it will be delivering in 3-21 days. It's been 7 days I have not received any updates from your side then I registered a complaint about it on this forum then very next moment I received a call from private number which was showing "unknown number" and could not see any number. They knew all the details of my order like ordered product, order price, order date, by which medium I did transaction on your website, etc. Then they asked me for account details, ATM card number, card pin, etc. They gave one website by saying that we do all the transaction through it, website is www.myrefund.in and also told the password of that website to login.
This is annoying and not trust worthy call which I received and it looks like totally fake website and totally fake things happening.
Also contact number is not working which you have given it on your website, contact no.:[protected]. Also not heard back from you guys and not even reply from you of my mail to you.
Now my only concern is to refund my money in my account ASAP or else I can escalate this issue ahead to concern department of consumer court.
P.S.: All the required screenshots attached.
1. Call details
2. Website given by the person who called
Concern is not about 3- 21 days delivering the product which I have ordered. It is about the trust. Let me go with the details why I do not trust the brand anymore.
I placed order and it was showing me it will be delivering in 3-21 days. It's been 7 days I have not received any updates from your side then I registered a complaint about it on this forum then very next moment I received a call from private number which was showing "unknown number" and could not see any number. They knew all the details of my order like ordered product, order price, order date, by which medium I did transaction on your website, etc. Then they asked me for account details, ATM card number, card pin, etc. They gave one website by saying that we do all the transaction through it, website is www.myrefund.in and also told the password of that website to login.
This is annoying and not trust worthy call which I received and it looks like totally fake website and totally fake things happening.
Also contact number is not working which you have given it on your website, contact no.:[protected]. Also not heard back from you guys and not even reply from you of my mail to you.
Now my only concern is to refund my money in my account ASAP or else I can escalate this issue ahead to concern department of consumer court.
P.S.: All the required screenshots attached.
1. Call details
2. Website given by the person who called
This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.
Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.
Thank you
Street Style Store Resolver
PS:- If your issue has been resolved please mark the complaint as resolved or else contact me on my Email ID-sss.[protected]@gmail.com
Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.
Thank you
Street Style Store Resolver
PS:- If your issue has been resolved please mark the complaint as resolved or else contact me on my Email ID-sss.[protected]@gmail.com
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+91 11 4700 5870
206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088
I would like to tell you that we have a delivery policy of 3-21 days which is also mentioned on our website and as you have shown concern about your order I have marked your orders as urgent and we will dispatch them at the earliest.
If there is anything else I can do please let me know on my email id-sss.[protected]@gmail.com
Thank you
Street Style Store Resolver