[Resolved]  Street Style Store — Non-delivery of product after payment. Cancelling order without my consent

Address:New Delhi, Delhi

I ordered a combo of three shoes worth Rs. 999/- on 4th Oct, 2014 from http://streetstylestore.com/ & paid through my debit card. No tracking number or any other mail or message was sent to me except this one (see attachment). They didn't even provide me a tracking number and also have not deliverd the product yet. Adding to the problems they have not provided any contact number or way except an email address: [protected]@streetstylestore.com I asked them about my product and same day I got a mail from them say the order was cancelled. They cancelled the order without giving me any reason and even without my consent. Also, I have not been refunded the amount paid by me which is Rs. 999/-. Cancellation mail (see Attachment) Kindly do the needful. Divyani Saini [protected]@gmail.com
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Complaint marked as Resolved 
Verified Support
Feb 05, 2016
Street Style Store Customer Care's response
As I see most of the cases are already resolved.
So I request those customers to mark their complaints as resolved in this forum.
That'd be very grateful.

Thanks
Street Style Store Resolver
Verified Support
Feb 06, 2016
Street Style Store Customer Care's response
Hi Rangoli,

Please accept my sincere apologies!

I contacted my manufacturing team and I assure you your order will be dispatched today itself.

Hopefully it will be delivered in 2-4 days.

Happy shopping!

Thanks
Street Style Store Resolver
Verified Support
Feb 06, 2016
Street Style Store Customer Care's response
Rangoli

Your order will be shipped today.
You'll receive the confirmation email within an hour.

Thanks for your patience!

For further assistance contact me on my email ID sss.[protected]@gmail.com

Thanks
Street Style Store Resolver
Complaint comments 

Comments

The pictures of the shoes they display and the actual product delivered do not match at all. I believe that they post pictures from the various sources from Internet and then try to manufacture the product and they end up making a very cheap copy of the actual product.
They should actually put the picture of the product they make and not befool the customers.

People beware of this website.
I ordered 3 pair of footwears from this website and still they only provided me two footwear and of wrong sizez again and again...and still did not received the rest one...this time they charged me 200 rupees for delivery why should i pay for their mistake...i want my refund or my three footwear in size i want asap...otherwise i will file a complain in consumer forum.these people are so pathetic.

I didnt know this SSS is fraud.Ive ordered one pair of shoes n till now status is shown as ready to dispatch.Ive paid my money through debit card n my money got deducted.They dont provide the tracking number also.What should I do please help me.


Erica
I paid from my debit card and still my order in pending from 10 days.
hell man, , , , so pissed of, , i hv been shopoholic and have never faced this issue with any website, , , n m regretting so much that i couldnt see these posts before...its been over one month and they dont respond to mails, they dont deliver products, their no. is alwys line busy, , , n its soo irritating .prepaid order stucked my money..who the hell takes so long in processing, , , non sense..plzzz someone ban such sites, ,
are they upto somthing???????? the same thing happened to me.. i ordered a combo of three shoes worth Rs 999/- and stil now the product has not been delivered to me, and more over they gave me no tracking no. so i cnt even track my product .. and the phone no. they have on their site is useless. ive tried thousand times to call! its not working...
this website (streetstylestore.com)is fake... guys lets do somthing bout it.. They are cheating innocent genuine buyers!
I got my order but I have a size issue and still haven't heard from them after weeks. They did reply once creating another ticket number but since then no correspondence from them.
I got my order but I have a size issue and still haven't heard from them after weeks. They did reply once creating another ticket number but since then no correspondence from them.
WORST CUSTOMER SERVCE...!!

i have placed an order on 16th of August 2015. And till now no signs of shippment. its been almost 70 days.

no response to the call or e-maol. Once in blue moon i get a reply that orders are more, the product you ordered in demand, we will try to ship.

if you cannot fulfil the orders why hell are you take orders... retun my money.

i woudn't hv worried if it was CASH ON DELIVERY... its my preparid order worth Rs.2500.
This company needs to be sued!! I am facing the same exact thing. I ordered 3 pairs for 999 and the quality was pathetic, the shoes weren't as per what was shown on the website, etc. So, I wrote to them asking them for a refund, to which they said they have no refund policy. However, they said they will exchange the product.

They sent a courier person to take back my shoes (without asking me for it). I sent the shoes back via courier since they promised me an exchange over mail. After I sent back my shoes, I wrote to them for the exchange and ever since then they aren't responding to mails and no one ever answers the phone!

We all need to come together and sue this company. I wonder how many people they have cheated like this!!
Street Style Store is Pathetic!!!

Placed an order on 4th Oct 2015 and till now waiting for it. Multiple calls.. Multiple emails.. All unanswered!!!
This site is complete fraud!! Strict Action should be taken against this site!
Totally disappointing.
Street style store.com the worst site I ever visited .I have ordered boots rs999 they didn't provide me tracking id n not even customers support system .its been 8days I already paid through my debit card .bt no response frm their side.I think its jst a betrayal n such site can take away trust from online shopping .I want you to ban such site

Placed an order on 4th & 14 th Oct 2015 and till now waiting for it. Multiple calls.. Multiple emails.. All unanswered!!!
This site is complete fraud!! Strict Action should be taken against this site!
Totally disappointing.
It's a pathetic site .Do not order anything from this site . I accidentally ordered 3 shoes for which i sent them mail saying i want only 1. To which they replied yes they would make changes .Later i know i received all 4 shoes . later i told them about what had happened so they themselves sent a pickup guy to collect the parcel, , whereas i kept on sending them mails asking to first answer my query and send me a contact number but no one replied.
So the pickup guy shows up at my doorstep asking for the parcel and i returned it in its original packaging(didn't even open the box ).
And he says you would get a refund for it.
After that they mailed me saying i wouldn't get refund instead i will have to buy something in its place for the same amount.
All this for the mistake committed by them while processing the wrong order.

Now i have returned the shoes, , i haven't gotten my money back nor are they replying to my emails and also i checked on their site thinking i will just buy something
But they don't have anything online now, , all their products are sold out
And nobody's even replying and the call is not even connecting.

Don't know what to do but will complain against them if they don't reply soon
Hi, I ordered my shoes on 29th August 2015 and today is 05th Nov 2015. The store hasn't responded to any emails sent. No phone number is working. This site is a complete fraud. I haven't received any update, nor am I getting a refund.
Can anybody help as to what should be done for this.
SSS IS A FRAUD!

Straight and simple.

I placed an order for a dress on Oct 12th. A week and half later I dropped them a mail asking them for the status of my order. I received an extremely condescending response on the same day stating that the standard delivery timeline is 3 to 21 days and that I should wait.

On the 22nd day I dropped them a mail reminding them that they have exceeded the timeline and I haven't received either my order or the shipment confirmation yet. I didn't receive any response to that.

I sent 2 more follow-up mails, but I guess neither of them was deserving enough to elicit a response from them. Meanwhile, I tried calling at the landline number mentioned on their site several times. As expected, it used to ring forever and would hang up automatically.

I feel like getting hold of these bas***ds and give them a hulk-style thrashing. Can anyone guide me on how can I lodge a complain and screw their happiness?

Thanks!
Even same thing is happened with me. I want my bucks back. Thats it
Gonna do something about it👿😡
Street Style store is pathetic. I had placed an order on 13th Oct'15 but haven't got any update on delivery. As per their policy their delivery period is of 3-21 days. Its been more than 21 days and no revert. The payment was made through debit card. I feel that my money is stuck and have left all the hopes of getting my order.


I have tried to reach them multiple times through emails, phone but no one is available.

Please protect yourself from placing an order on such fake websites and do inform your friends as well.
I ordered a dress on 6th Oct 15 and still i have nit received it. No response on the mail. They are just cheating people. Pathetic.
I ordered a dress on 6th Oct 15 and still i have nit received it. No response on the mail. They are just cheating people. Pathetic.

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