[Resolved]  Street Style Store — Payment taken however, order not placed

Address:Gurgaon, Haryana, 122002
Website:StreetStyleStore.com

Hi team,
I have placed an order on 12 july 2016 around 11 pm and i paid the amount rs. 999 via netbanking however, its showing transaction failed and no order has been placed.
I have emailed several times and called but these guys never respond.

I am just requesting you please refund my money.

Thanks
Amita pundir
Email id : pundir. [protected]@gmail.com
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Sep 13, 2016
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2016
Street Style Store Customer Care's response
Hi Amita,

I would like to apologise that I am unable to provide you a refund in your bank account as it is not in compliance with our company policies.

I can only provide you the credit note which has already been given to you.

If there is anything else please mail me at my E-mail ID: sss.[protected]@gmail.com.

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
Oct 05, 2016
Updated by Amita Pundir
Could you please revert. as I need to exchange size of my footwears.
Complaint comments 

Comments

Hi Amita,

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID on my email ID i.e.sss.[protected]@gmail.com so that I can look into the matter and resolve the issue to your satisfaction.

Thank you
Street Style Store Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
Hi,

Yesterday, i Have received the products however, i am not satisfied with them because the product quality is very bad. So, I need a refund for Rs. 999 in my Bank Account as soon as possible.

Order No. : RJQSMFCHO
Registered email ID : [protected]@gmail.com

Thanks
Amita Pundir
Hi Amita,

I would like to apologize that I am unable to provide you a refund in your bank account as it is not in compliance with our company policies.

Check this  link  for the detailed policy. http://streetstylestore.com/index.php?id_cms=7&controller=cms.

If there is anything mail me at my e-mail id: sss.[protected]@gmail.com.

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
The product you show on your website and the product you delivered they all together different in terms of looks and quality.

You are talking about policies, have you ever seen what pictures you are showing on your website and what you are selling.

I need a refund for amount as soon as possible otherwise, i will file a case against you and please don't think its just a line.

Thanks
Amita Pundir
Hi Amita,

I am sorry I cannot provide you the refund all I can do is issue you the credit note which you can use for further shopping.

Please confirm the same on my email id: sss.[protected]@gmail.com so that I can proceed further.

Thank you
SSS Resolver
Hi,

Then, Please issue a credit note for a same amount.

Thanks
Amita Pundir
when you gonna arrange... its already been 3 days.
your product as well as your service both are pathetic.
Hi Amita,

Sorry for the inconvenience caused to you.

I have re-arranged the reverse pick up of the products and it will be done in 2-3 working days.

If there is anything else please mail me at my e-mail id: sss.[protected]@gmail.com .

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
Hi,

Can you please calculate how many working days has been completed since 22nd July 2016 and let me know as well.

Thanks
Amita Pundir
Could you please revert.

Thanks
Amita Pundir
Hi Amita,

Your order details have been transferred to the warehouse department and they will issue you the credit note within 24 hours.

If there is anything else please mail me at my E-mail ID: sss.[protected]@gmail.com.

Thank you
SSS Resolver
Hello,

I don't like any product from your website and I want you to refund my whole amount into my bank account. Its been very long.

So, transfer the amount into my bank account as soon as possible and I don't want to hear that you can't do this.
Otherwise, I need to file a case now.

Thanks
Amita Pundir
Hi,

I have re-order the products and email to you several times but not received any response.however, I want to exchange the product size 38 instead of 39.
Please do the needful.

Thanks
Amita Pundir

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