[Resolved] Street Style Store — Product not delivered even after 1 month | |||||
Dear consumer complaints forum, I had placed an order (order number : [protected][protected] on 10th june 2016 at sss website. Order details : Order# [protected]-1767691 Ccavenue reference #[protected] Order date# 10/06/2016 00:18:34 Net payable: inr 998.92 I have already done the payment online to sss on 10th june 2016 It has already been 1 month and there is no sign of the order being delivered to me. In sss website it is written that sss take 21 days to deliver order but its still not there yet. honestly i am loosing my patience here waiting for my items to arrive. I want to let you know that i am very unhappy with sss customer service as there has not been any communication from your end whatsoever to let me know about any delay of the order arrival. Sss also don't have a refund policy - which means if i don't get my products from sss i will loose my money - this makes me feel cheated by sss. I have also raised a ticket at sss freshdesk (ticket number : #319562) for which they have given an irrelevant answer and closed the ticket. I have come to consumer complaints so that i can get the help needed to get my products urgently. i need a date on which they can deliver. If sss is unwilling to give my products i would like to have the money back. Hope i will get a positive response from sss and get my products for which i have already paid. Many thanks in advance, Hope for help, Ishan Was this information helpful? | |||||
May 12, 2017 Complaint marked as Resolved Street Style Store customer support has been notified about the posted complaint. Verified Support Aug 09, 2016 Street Style Store Customer Care's response Hi Emeli,
Your order#835344 is ready for dispatch from our end and has been lined up for the courier company to take away for the delivery.
This means that we will ship your order in next 1-2 days.
Once it gets ship out, the tracking id will be generated.
If there is anything else please mail me at my e-mail id: sss.[protected]@gmail.com .
Thank you
SSS Resolver
PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
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9 Comments | |||||
Comments
Hi SSS Customer Service,
Thanks for your email. But think for yourself, if you placed an order and already paid for it, and didn't receive the package in 40 days after placing the order without ANY FORM OF COMMUNICATION from SSS - wouldn't YOU be worried??? You will understand my harassment if you place yourself on my shoes.
Please give me a DATE when it will be shipped.
Regards.
Thanks for your email. But think for yourself, if you placed an order and already paid for it, and didn't receive the package in 40 days after placing the order without ANY FORM OF COMMUNICATION from SSS - wouldn't YOU be worried??? You will understand my harassment if you place yourself on my shoes.
Please give me a DATE when it will be shipped.
Regards.
Hi Emeli,
Your order details have been transferred to the warehouse department and they will dispatch your order on priority basis.
Please have a little more patience and I rest assure you that you will receive your product soon.
Thank you
SSS Resolver
Your order details have been transferred to the warehouse department and they will dispatch your order on priority basis.
Please have a little more patience and I rest assure you that you will receive your product soon.
Thank you
SSS Resolver
Hi SSS Customer Service Team,
Any update on my order? Can you please give me the shipment number for reference /tracking purpose.
Regards
Any update on my order? Can you please give me the shipment number for reference /tracking purpose.
Regards
Hi Emeli,
Your order is ready for dispatch from our end and has been lined up for the courier company to take away for the delivery.
This means that we will ship your order in next 3-4 business days.
Once it gets ship out, the tracking id will be generated.
If there is anything else please mail me at my e-mail id: sss.[protected]@gmail.com .
Thank you
SSS Resolver
PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
Your order is ready for dispatch from our end and has been lined up for the courier company to take away for the delivery.
This means that we will ship your order in next 3-4 business days.
Once it gets ship out, the tracking id will be generated.
If there is anything else please mail me at my e-mail id: sss.[protected]@gmail.com .
Thank you
SSS Resolver
PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
Hi SSS Customer Support Team,
I have received 2 out of 3 of my deliverable items (Order Ref Number : MFWDUKVUW). Thank You for that !!!
I was informed that my order has been split ( I have added screen shot for reference )
Could you please let me know - when will get the last item on my order ?
Regards,
Ishan
I have received 2 out of 3 of my deliverable items (Order Ref Number : MFWDUKVUW). Thank You for that !!!
I was informed that my order has been split ( I have added screen shot for reference )
Could you please let me know - when will get the last item on my order ?
Regards,
Ishan
Hi Emeli,
I would like to inform you that the remaining product is under last stage of processing.
It is going through the final stage of quality check. So probably it may take 5-7 days.
We shall try our best to ship your products at the earliest.
Once the order will be shipped you will receive a mail from us.
If there is anything else please mail me at my E-mail ID: sss.[protected]@gmail.com.
Thank you
SSS Resolver
PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
I would like to inform you that the remaining product is under last stage of processing.
It is going through the final stage of quality check. So probably it may take 5-7 days.
We shall try our best to ship your products at the earliest.
Once the order will be shipped you will receive a mail from us.
If there is anything else please mail me at my E-mail ID: sss.[protected]@gmail.com.
Thank you
SSS Resolver
PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
Hi SSS Customer Service Team,
It is almost 7 days now since i got the last update on my pending item.
As per your commitment my product should be ready by now.
Could you please let me know the date i am going to receive my product?
Regards.
It is almost 7 days now since i got the last update on my pending item.
As per your commitment my product should be ready by now.
Could you please let me know the date i am going to receive my product?
Regards.
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+91 11 4700 5870
206-Bhagwati Sadan Building, Plot No 8, BH Block Market, Shalimar Bagh, Delhi, Delhi, India - 110088
I would like to inform you that we have received the payment of 999/- on 10/6/2016 but due to some technical issue your order was not completed .
But do not worry we have placed your order#821633 and it will be dispatched on priority basis.
Once the order will be shipped you will receive a mail from us
If there is anything else please mail me at my e-mail id: sss.[protected]@gmail.com .
Thank you
SSS Resolver
PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently