Street Style Store — Return not met even after one month of pick up request

jashmita

from Gurgaon, Haryana

Address:	110084
Website:	streetstylestore.com

Order Id : 560103 (1 Item), placed on 08 March, 2016
Exchange on : 03/15/2016 14:09 Exchange Status : pickup_sent
Type : refund
Order Status: Exchange - Pickup Request Sent
i have requested for a return on 15th of march 2016 since i didnt like the quality of the product. but no one came for a pick up.
i tried to contact SSS through all the possible ways( landline no., emails) but didnt get any positive replies. landline no. is always busy. earlier, i got affirmative replies trough email later it turns out that the replies are automated ones and promise is not met till date. On 7th april 2016, i did receive a call to confirm my pick up address and i was also informed that pick up will happen on 8th april 2016, i waited but no one came.
i m just fed up of writing to them repeatedly. please resolve the issue
Desirable solution- Refund

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Comments

Street Style Store Customer Care

from Delhi, Delhi

Verified Support

Hi Jashmita,

I am arranging a callback for you from my exchange department. They'll resolve your case on priority. Your product will be exchanged if you do not like the fit, size or quality. If you do not get the call within 48 hours, you may contact me on my email ID sss.[protected]@gmail.com.

Thanks
Street Style Store Resolver

jashmita

from Gurgaon, Haryana

its been around 15 days since i raised the complaint here. inspite o[censored]r assurance, there has been no sign of any positive action( pick up) till date.the shocking part is the exchange team didn't even bother to reply back to my mail. till date, i have been polite. but sorry to say, the limit has been crossed.
Now, it wouldn't be wrong to say that SSS PROVIDES THE WORST SERVICE EVER. People please think twice or thrice before purchasing anything from SSS. THEY PROVIDE THE WORST POST- SALE SERVICE.

Street Style Store Customer Care

from Delhi, Delhi

Verified Support

Hi,

I am really sorry for the delay!

I would like to tell you that we had called you and also changed the pick up address as per the telephonic conversation.

Nevertheless I am arranging a call for you again and they will resolve your issue asap.

If there is anything else I can do please let me know on my email id- sss.[protected]@gmail.com

Thank you
Street Style Store Resolver

Street Style Store Customer Care

from Delhi, Delhi

Verified Support

This is a request to all the users that please do not share your personal/bank details/credit card details here or on calls as there have been a lot of cases of cyber crime recently.

Please do not entertain any calls by anyone claiming to be an SSS executive and asking for your bank details/ credit card details for refund as we do not ask for any bank details on calls.

Thank you
Street Style Store Resolver

PS:- If your issue has been resolved please mark the complaint as resolved.

arpitha shetty

from Ahmedabad, Gujarat

not received my shipment even after 25 days

I had ordered for 2 for 999 combo footwear...on 27 feb 2015...and again i booked on 11-3-15... But no response...I didnot even get a email or sms from their end...very worst experience...this is fake site...please respond to me

Suvangi

from Burla, Odisha