Streetstylestore — Non delivery of products after payment

Address:New Delhi, Delhi, 201304
Website:streetstylestore.com

I placed an order on treetstylestore.com/index.php #726514 for 999 INR on 4th June and didn't get the product delivered as of yet. I had followed up with their support team also without any update. I also placed two more orders #754986 and #755035 for which i followed up without any update. Can we please have someone look at it urgently, I donot need any product, i just want my orders to be cancelled and these people should be forced to close the website.
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Complaint comments 

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Hi Pushpa,

Please accept my sincere apologies!

Your order details have been transferred to the warehouse department and they will dispatch your order on priority basis.

Please have a little more patience and I rest assure you that you will receive your product soon.

If there is anything else, you can let me know at sss.[protected]@gmail.com. I'll personally assist you.

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
I got this assurance sometime back as well with NO ETA NO TIMELINES, please cancel my orders and refund the money and i promise i would never order from here or would recommend anyone else to order. Waiting for the delivery 3-21 days is fine but then beyond that it gets gruesome with no support from your team.

Repeating again- PLEASE CANCEL AND REFUND MY AMOUNT. You are a fake company and it has been proved now.

Regards
Pushpa
Hi Pushpa,

I would like to apologise that I am unable to provide you a refund in your bank account as it is not in compliance with our company policies.

And your order has been prioritised and I will ensure an early dispatch of the same.

If there is anything else, you can let me know at sss.[protected]@gmail.com. I'll personally assist you.

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
Please please please offer a suggestion. What do you mean by I will ensure an early dispatch of the same? How early? I cannot wait.
I have forwarded the order details to our warehouse department and if the products will be available it will be dispatched in 1-2 working days .

And if the products are not available it will be made in priority basis and will be dispatched in 5-7 working days.
Serious HARASSMENT. I donot want any products, PLEASE STOP THIS ORDER. I cannot be more clear, you guys have no idea of what you do, PATHETIC service, horrific experience. Do you even know what are you talking about? You have no idea of the status? Are you from SSS? I donot think so since you donot know anything about the company. Can someone senior call me please? I have mailed my contact details to support and to your sss.[protected]@gmail.com. I need a call right away.

Pushpa
I need a call, CALL ME PLEASE. I donot know how can i make it clear, please stop this mental harassment and being so customer insensitive. I need a call
I Have arranged a call back for you and they will resolve your issue to your satisfaction.
Mitsu's reply, Dec 20, 2016
Even i need a call this is totally fraud
I got a call and this is what they did after the call. Cancel my order not because i asked but because they has operational issues.

This is madness, what about my other orders, PLEASE UPDATE ON THEM TOO. I am very disappointed, requesting you not to drag this anymore.

The torture is still on. My other order is changed. 795955 What the hell? What is going on?
I am done please refund my money for the entire three orders.
Hi Pushpa,

In order to make sure you don't have to wait for products which are in stock, we have split your order into portions.

Do not worry, its for speedy delivery of your products.

Thank you
SSS Resolver
Hi,

You split only one part and that hasnt arrived yet. What about the other two? No udpate on them. #795955 and #755035. It been a month now.

Can i get the refund for all three products? I donot want any of these.

Regards
Pushpa
Can i get a response please? I am following up for ages now.
Hi Pushpa,

The product is under last stage of processing.

It is going through the final stage of quality check. So probably it may take 4-5 working days.

We shall try our best to ship your products at the earliest.

If there is anything else, you can let me know at sss.[protected]@gmail.com. I'll personally assist you.

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
I cannot accept this answer please refund my amount. I am looking for a REFUND.
Hi Pushpa,

I would like to apologize that I am unable to provide you a refund in your bank account as it is not in compliance with our company policies.

I can issue you the credit note which you can use for further shopping.

Thank you
SSS Resolver
Further shopping from your website is not an option for me, i am surprise you still have the audacity to offer that. either solve my problem or else give me refund.

Regards
Pushpa
Hi Pushpa,

I understand that you need the products early and I have already marked it as urgent and the shipment has been prioritized.

Once the order will be shipped you will receive a mail from us.

I appreciate your patience and cooperation in the matter.

Thank you
SSS Resolver
I have been waiting for 4 days now, what is the update?

Regards
Pushpa
Today is the 5th day, any news for me?

Regards
Pushpa

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