Claimed

Sun Direct Complaints & Reviews

3.1
Last updated Mar 21, 2024
Complaints 2481
Resolved
1458
Unresolved
1023
Quick Links
Statistics
Share
Contacts

File a complaint to Sun Direct

Having problems with Sun Direct?

File a complaint and get it resolved by Sun Direct customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Sun Direct
Customer Service Contacts

Sun Direct Phone Numbers

Toll free
1800 103 7575
413
221
1800 123 7575
157
121
Phone
+91 76 0101 2345
389
194
+91 43 1443 9959
75
32
+91 48 44439959
54
39

View more phone numbers

Sun Direct Website

Sun Direct Head Office Address

73, MRC Nagar Main Road, Mursali Maran Towers
Chennai
Chennai District
Tamil Nadu
India
600028

Sun Direct reviews & complaints page 100

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
R.Malleshappa
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Getting G Kannada Channel

Address:Bangalore, Karnataka

Sir, I get recharged Rs1310 vide no,[protected] and Rs 110 vide no [protected] on 4/9/11 to my Sun Dth Smartcard No [protected] for 1 year validity at ur dealer R K Printers #04 Hongasandra. Begur Main Rd Bangalore 68 but I am not getting G Kannada Channel since 1 month.On 29/11/11 I phined to ur custmer care ph.no [protected] enquired about this and told that no validity for Rs 110/-.Both the recharge coupens are recharged...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sreedaranath
from Melur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

activation

Address:Madurai, Tamil Nadu

SMART CARD NO [protected] RECHARGED AT 12.30 PM FOR RS 398 AND THE BALANCE IS 416
STILL TO TO BE ACTIVATED PL ACTIVATE...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
Y
yuvarajvet
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no response for online recharge

Address:Prakasam, Andhra Pradesh

body






poor customer service,

i have done online recharge on 22.11.11 for rs 200 two times , totally for Rs 400 as debited in my account 22842 at iob , ongole branch , with card no [protected], i have received , message that account as debited Rs 400 with vid ref no 505359 and 504995 and credited to sun direct dth private

i have called customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
georgemphilip
from Mumbai, Maharashtra
Report
Copy

No visual display

Address:Pathanamthitta, Kerala

Sir,
My Sun Direct DTH is not working properly for the last few days. I have made a complaint to their customer care service on 15/11/11. Again I have made a complaint to nodal officer as follows
"Your technicians are not responding against my complaint NO:[protected] dated 15/11/11 even after my continuous follow-ups. I can't able to view the pictures from Sun direct set of box but from DVD I am able to view the pictures...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
NHREDDY
from Robertsonpet, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst technical support

Address:Nizamabad, Andhra Pradesh

Sun Direct has a worst technical support

no body responding properly

specially technician are feeling like they are kings and ruling kingdom of entire DTH world

if they may not solve the problem still we have to pay Rs.150 - 200 /- they don't provide any bill for the money

these are the Technician numbers Sajid [protected] & Sanju [protected]

it's a...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
smedaman
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Taken my HD set top box and not returned

Address:Bangalore, Karnataka

Hi ,

My name is sreenivas having SUN direct HD subscription and my smart card is [protected]. My HD set top box is not working. SO i have called SUN DTH HD customer care and given thee complaint on 24the Oct 2011. On 25the thee dealer or distributor taken my HD set top box and not returned yet. dealer or distributor number is [protected]. I have called theem so many times.Eitheer SUN DTH or Dealer is not responding properly....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sub Maj Krishan Lal
from Chennai, Tamil Nadu
Report
Copy

The worst service by customer care of sun direct

Address:West Delhi, Delhi

Sir,
I am a customer of Sun Direct for last around three years. My Smart Card Number is [protected]R. Sun Direct is useless in every field except re-charging pin. Customer executives/supervisors/managers sitting to attend customer complaints are just doing no work except apologising time and again and asking for another 24 hours to get the complaints rectified and if reminded before completion of 24 hours, reply from the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jijoseo
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WITHDRAWAL OF CHANNELS

Address:South Delhi, Delhi

My Tata Sky ID No is: [protected]

A few months back I have purchased TATA SKY digicom with Malayalam basic package. They offered 7 channels including Doordarshan Malayalam. Last month they have withdrawn 3 channels (that include my the only channel I watch cultural programs, ie., Doordarshan Malayalam. Apart from this we watch only news channels in the evening).

I contacted their customer care who informed me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chbhaskar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SUN DIRECT complaint number is 1-4026952028 and my smart card number is 41134645724

Address:Central Delhi, Delhi

My Complaint seems to be as simple as it is that i am not able to view channels. I dont understand why I am paying subscription for not viewing anything except the E 50-32 No services Available.

Well i actually dont remember when i got my first problem in 2010 where i have requested Customer Care to resolve they did not do it and eventually my subscription was lapsed. I repeatedly asked them and recharged for one month basic...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kiranmn124
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WORST DTH PROVIDER

Address:Pune, Maharashtra

I Am very very very very very Happy old customer of sun direct who decided to use the city cable instead to the world's best DTH provider Sun direct....Earlier I used to get angry on why I choose sun direct and continued with the pain for 2 years and now I get angry on my self on why didn't i changed and cancel my sun direct earlier....Consumers in Maharashtra one simple suggestion for you people as I have taken a pledge in school...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sadaiyandi Subbiah
from Palackattumala, Kerala
Report
Copy

setup box problem

Address:Krishnagiri, Tamil Nadu

Respected Sir,
My sundirect connection number is[protected]R.
I have registered a complaint on 09/10/2011(setup box power supply problem)
Many times I contact the customer care excutives by phon there was no response. And also registered e-mail complaint on 22/10/2011, on the same one of the representative contacted me by phone and told me to pay Rs 250/- I will exchange the setup box. and I agreed but still there...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PRAVEENKUMARGUDLA
from madava dara, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transferred from hyderabad to visakhapatnam one month back till now not rectified

Address:Visakhapatnam, Andhra Pradesh

I PRAVEENKUMAR GUDLA TRANSFERRED FROM BDL,HYDERABAD TO BDL VISAKHAPATNAM ON 08-SEP-2011.I ALREADY INFORMED TO
SUN DTH SERVICES BUT NOT RESPONDING PROPERLY

SMART CARD NO-[protected]

REF COMPLAINT NUMBERS

COMPLAINTS-NO-[protected] DT[protected]
COMPLAINTS-NO[protected] DT[protected]

PRESENT ADDRESS IS

G.PRAVEENKUMAR
DNO[protected]/1
LIG-17,MADAVADARAbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
bkrishnal
from Bengaluru, Karnataka
Report
Copy

Sun Direct Sucks

Address:Bangalore, Karnataka

Please take your DTH back. Else, you all are mother [censored]ers...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
marti77
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Grievance From A Customer

Address:Chennai, Tamil Nadu

Dear Consumer Forum Team,

This is to register my 3rd complaint in 7 months after taking sun DTH connection (Last Complaint no Complaint ID: ICF13375). There have been no attempt to help the customer from SUN DTH team.

My complaint of box getting switched off automatically was registered with call centre on 5th Oct'11 1:08 PM. Call was attended by one Yogalakshmi and confirmed that a complaint is registered...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sreeraj S Sreerdhar
from Edakkulam, Kerala
Report
Copy

do not get channels

Address:Alappuzha, Kerala

Sir,

Iam a sundirect DTH service customer since 23/1/2011.my account was expired before 9/9/2011,and i charge my account on 9/9/2011 but i do not get the proper connection of sun direct DTH service after it charged on 9/09/2011.my account has alredy minimum balanced.We inform our complaint to customer care srvice for three times.they donot respond to our complaint and the sun direct customer care service responce was to bad.we...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
massrini
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

STUB RESTART

Address:Chennai, Tamil Nadu

Recently i purchased SUNDTH HD on an exchange offer on normal sundirect after insatllation 12hrs they activated on 3sep11 but all channels are scrambled after 4days they changed new STUB after that also same problem aroused MY SMART CARD NO:[protected] for the past 20days iam speaking to sundirect headoffice at to resolve the issue (Ramesh ) till not solved .

how to solve thest issues bcoz sundirect headoffice Mr.Ramesh refund...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
swendinesh
from Belgaum, Karnataka
Report
Copy

NOT RECHARGE

Address:Thoothukudi, Tamil Nadu

I HAVE RECHARGED FOR RS 133 SUN DIRECT THROUGH MY SBT ONELINE NETBANKING, BUT THE SMS SAY THIS TIME NOT RECHARGED, BUT THE MONEY RS 133/- AS BEEN TAKEN FROM MY ACCOUNT, THE DETAILS FALLOWS :-
DATE: 15TH SEP 2011; INB AVENUES INDIA PVT LTD, REF NO: CCA11ICJN402IG67251633 AS BEEN TRANSFER TO [protected] AVENUES INDIA PVT, PLEASE HELP MY TO GET BACK MY MONEY
MY MOBILE NO : [protected]
Ref ID No : [protected]
...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sumitsoam
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not recharge sun direct

Address:Rajouri, Jammu and Kashmir

I recharged my sun direct through recharge it now.com site by dedit card. payment was made but sundirect was not recharged i am trying to contact sun direct from a long time but there is no response and my account was debited please let me know how to solve this problem

Sun direct complian no 1-[protected]
subscriber ID- [protected]
order ID - R[protected]
recharge amount - 200/-
date...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ashagesan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RENEWING AUTOMATICALLY

Address:Tamil Nadu

When there is no sufficient balance in the DTH account, i used to recharged it for some amounts as i wish. i recharged for Rs.655/- on[protected] and found that the same balance of Rs.60.91/- was there in my account and there was no sign of Rs.655/-. i called the customer care of sun direct and asked about the same. they simply informed me that, they had renewed my tamil basic subscription plan for another six months (i.e. upto Feb-12)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vishnu kg
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unavailability of channels

Address:Malappuram, Kerala

Sir, my id no:[protected] (VISHNU.K G, [protected])
This month 15th i complaint to your cst cre about unavailiblity of chanells, at that time i got a complaint id[protected] This week 2 or 3 times again i contact your cst cre, but their is no response from your side, so pls take any action to resolve my problems immediatly.

Regards,
VISHNU K G
PALLIKKARA VALIYA VEEDU
PANTHAVOOR
ALANKODE P...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy