Even Nodal Officer is also not resolving my issue.
My Name is Satish and availing service of SUN DIRECT DTH
from last three years on address : - Village Bhairapur, Post: Rataul, Dist: Baghpat, P-201101, landmark : Near Primary School. On 10.12.2010 i did the recharge of monthly channel pack of Rs.133.
Also contacted your customer care - but no resolution had been provided yet, as per customer care - some technical executive will visit my place to rectify my problem but no one turned up.
Rather than this - i m getting charged for every day although i m not getting services from SUN Direct DTH
Request you to kindly look into the matter or request you to kindly provide the higher management detail so that my issue get resolved ASAP.
Since 10.12.2010 to till date i.e:23.12.2010 i m on same problem.
They are below mention details my side:
1. Smart Card Id: [protected]
2. Recharge amount is Rs. 133 on dated 10-12-10
And complain Id is:
1. Sun 73153
2. 1# [protected]
3. DL 3555 20/12
4. DL 3593 18/12
5. DL 3516 20/12
6. DL 3562 22/12
So Please do the needful.
Satish kumar sharma
Executive MIS IT
E-Mail - satish.[protected]@icdloni.com
I have a DTH connection from Sun Direct. Inorder to get channels, Recently message appeared to realign the dish which is free of cost(dish re alignment message appearing on TV screen). I had contacted Sun Direct Customer care at[protected] and registered a request no 1-[protected] on 23 Nov 2010. Sun direct has not yet responded till date even though I had made many followup calls. Every time they used to tell that "we will do it as soon as possible". For the Last one month I could not get any service from Sun Direct.
I had also contacted their loacl representative Mr. Rajesh Dani on mobile no [protected] through SMS.
My SMART CARD No[protected].
Address B-3, Tejal Apartment, Kalyan Soc, BPC Road, Akota, Baroda. Pin 390 020.
I am paying to Sun TV with out viewing any channels.
You may kindly help me in this regard.
Thanks a lot
With best regards