Sun Direct Complaints & Reviews

I have shifted my residence and contacted sun dth hd care to depute a technician to refix the dish. Despite repeated calls, the service technician siva[protected] obtained from sun customer care, is not picking up the phone. If they can't do proper service, I don't know why they are in the market. New customers, beware of horrible service from sun....

My ID is [protected] . i from Himachal pradesh. and i want to tell you that i have sun direct north shine pack. my complaints is that this pack contain very less no of Hindi channel and l a lot of channel are of Tamil, Kanad,Malyam etc etc,, even we pay 150 approx per month but could not receive proper channel.
so please put some action regarding this issue we face. i submitting many time such suggestion for them but they never...

THESE FRAUD PEOPLE doesn't response to customer grievances. the contact no is a fake one.
DO NOT GO FOR A SUN DIRECT CONNECTION....

i have done oxigen recharge for 1310/- the dist who has done this he got the mesg successful done.
but still not credited to my account,
call sundirect call center, they not responding properly

Smart Card Number: [protected]
Tranc ID :[protected]

Regards,


Bharath
[protected]...

Sir/Madam

I have a sun direct connection (Smart Card No: [protected]), It's been more than 10 days i have registered a complaint with the customer service because of no signal. My complaint was officially registered with the technical department (informed by one of the customer service) only after my third call to the customer service dpt which was on 8th of March and they have promised to rectify the fault in 48 hours...

Do not take Sun Direct DTH. Their are not giving any service after the sale. My connection is not activated even after recharging the subscription 1 week before. I do not have hope that it will happen in future... :-) The entire money is going waste.

John....

I have been complaining to SUN direct customer care centre that my connections is not working for past 20 days but no one has solved yet. every time when i call cc centre different person picks up and gives false promises like it will get rectified within 2 t 3 hours,but still it has not been verified....

Dear Sir,

This is krishnamurthy Kikkisetti. I am staying at Pune, Viman Nagar. I am using SUN DTH since 18 Months now I lost my Smartcard for that replacement I have complaint to SUN DTH but they did not care about that even I sent the mail to Nodal officer also he also did not respond and his number is ringing and he did not speak with me. when I call customer care they are creating new request ID but no solution. My complaint...

Dr Leo LK
Trivandrum
Mobile [protected].

Sun Direct card No. [protected] - R.
Recharge Card No. [protected].
Complaint No.1-[protected].

Sir,
still on 30thApril2011,at 8 PM, I did not get any channel both news
and pay channel.
The only mistake I did was I recharged on 26th April 2011 and I
thought that your
DTh connection is best.
Please...

One of the worst dth service providers are sun direct dth.They advertise so many things but they are no way near to that.I have activated my account after six months since I was not in the country and even paid a technician from Sun direct 350 rs and then recharged for 650 rs since[protected] but the picture is still not active .Customer care has been contacted several times and they always come up with stupid answers and even the so called...

i have taken sundirect in august2010 i will recharge it every month with 250rs only gemini channel will be coming if i ask they will say network problem if not they will that part is not working this part is not working company will say we will send serviceman for free of cost they will not come in a week the officer will be changing. the dealer will say im not responsible i[censored] want pay 1000rs to get it right if not buy airtel digital box...

I had opted to activate INDI pack for my sun direct hd service.But i did not receive the channels which was mentioned in the pack. When i contacted the customer service i was told that i was activated with HINDI pack which i dint find in any brochures in their website or in any of the pamplets given to me. And when i wanted to change the plan i was told that i cant change it till my subscription gets over. Where is the value for my money...

distributor M/S sigma at vijayawada.
person by name "satish" handed over the box and told that he will call when the box is received. This guy does not even have the courtesy of talking politly to customers ,
he is using very filthy language and telling the coustomers that its the fate o[censored]s to buy sundirect, he does not even know the way of responding,
he is placed there to trash people, till now we did...

I am the customer of sundirect for the last 2 years. Recently i faced some problem with the rely of some channels. I got "E 48-32 no signal" this message for which i made a complaint on 15th and again on 17th and on 19th like that three times they have taken the complaint and was given the complaint numbers too. Bu so far no one has turned up to resolve the complaint. They made deaf heard of me but they talk very politely whenever...

I had purchased a new HD connection which had offer of world cup in HD free. But it never came inspite of calling more than 50 times. Later they had offered free IPL transmission for existing customers, even that never came. When called to customer care they told me to recharge for a six month pack. Even after recharging that too it never came.. I have called more than 50 times for this too.
Most worst service. Never expected.....

DEAR SIR,
Thanks,you &your department is so great tomake the customer foolish. & within 12hours from today if my complain will not solve for (SET MAX subscripe), i will leave your DTH connection & get other DTH SERVICES FROM another company.
my id no. is [protected]
name KABINDRA KUMAR
MOB NO. [protected]...

My Sundirect DTH smartcard number is [protected] in the name of Mr, Amrendra Kumar. I submitted the connection at KAI DIGITAL distributor of sundirect DTH for relocation at AVADI, Chennai in the event of my transfer to Chennai. After I arrived at chennai, I contacted the customercare for relocation four times vide complain no given below:

(i) 1-[protected] dated 11 Apr 11
(ii) 1-[protected] dated 14 Apr 11
(iii)...

Sir mene bar bar customer care me camplene kiya magar har bar mujhe yahi kah kar rok diya gaya ki apke ghar pe tecnisiyan jayenge aur apka problem dur karenge.magar aaj 4 month se me wait kar raha hu vo aaj tak mujhse koi contect nahi kiye hai plz aap mere problem ko dur karne ki kripa kare.mera smart card no hai [protected]....

DEAR SIR
I HAVE RECHARGE MY SUN DIRECT FIVE DAYS AGO BUT MY ACCOUNT IS NOT ACTVATED SO FAR CUSTOMER CARE NOT RESPONDING TO MY COMPLAINTS THEY HAD HIRED BUNCH OF LIERS FOR THE JOB SO REQUEST EVRY BODY AVOID SUN DIRECT THIS COMPANY IS ESTABLISED FROM THE CORRUPT MONEY THAT IS WHY THEY ARE DOING LIKE THIS
[protected]...

https://oea.sundirect.in/activation/login.aspx
this web site open what is this pls bring me apassword...