Sun Direct Complaints & Reviews

Address to the top managment SUN DIRECT DTH serice provider

My smart card no : [protected]

I have been chasing for the solving of my problme since Aug in writing before that I contacted at customer care but no action taken so fat towrds solving the problem - since last 5 days i have been reciving call from differenet no stating that problme will be solved within today - in today call i have been told that i have to pay INR 200 then this problme will be solved

Top managment can check all crosspoundece at thier email id [protected]@sundirect.in

Can I except reply and action from the top managment of sun direct??

I do not hope to get the reply sun direct top managment alos but till trying my best before going to take further action

Best Regards
B N Jha

Sun Direct — Worst Service I never seen before

I just purchase "Neo Cricket" pack from sundirect website, It's activated immediately.But' In the List menu i never find the name of Neo Cricket.So, I just made a call to it's customer care and explained my situation.the girl from there side said,your dish must be re alligned from sundirect technicians.But, You need to instruct me before i am going to purchse the pack, asked by me.She told, "We instruct you, If you made a call to us before you purchase it"....again i asked her..why i need to called you..Instead of it..You may display a prior message in your wesite. she didn't want to answer this type of questions.

I said to her.."leave it..Is it possible to refund my money.."

She old.."No..It's not possible.."
again.."Why we pay our money for not given services..?" asked by me..
Finally she said.." It's your mistake..we are not responsible for it.."

This is the way they treat a customer..

SUN DIRECT service is really worst, I have tried calling to customer care & teh nodal offices no response. Its really not good to go for sundirect.

Dear Sir, I purchased SUN DTH of telugu basic pack for six months on 19 Apr 2010. My subscription card No is [protected]R. I am not receivng any channel except free to air channels since Jul 2010. I approached the dealer for No of times and compained in custumer care. My complaint Numbers are given below.
1.[protected], 2.[protected], 3. [protected], 4.[protected], 5. [protected], 6. [protected]. 7. [protected] When ever I comlain about my problem every time they reply that our technician will come soon and rectify the problem. But till date none of them came to rectify the problem. Now we are getting only one message on our TV scree that due to satiliete direction change, your dish is to be re-aligned. and this will be done free of cost by our technicians. But none of them came till date sinc Jul 2010. This created too many problems in our home, i.e, lack of entertainment, news, kids programs and favourate serials. In veiwe of the above may I request you to solve the problem through your forum. Instruct the sun DTH to rectify the problem at the earliest otherwise refund the amount and take thair equipment back, so that I can choose another DTH service provider. . I shall be evere grate full to you sir. Thanking you in anticipation.

Talking to Customer Care of Sun Direct is worst.

They do not knw how to treat customers.

All my radio channels are missing after the so called realignment.

Some channels are coming, some are not comionggggg



I am frustrated.

Thanks,
Ananth
[protected]

Sir my name is karthik godachi I am using Sun direct from 3 years starting 1 year your service is good but this 2 years your retailers & Service people are not take care of Dharwad people. Suwarna channel is not accessible it is blocked so some setting do on the set up box so we give compleant to the service people on hubli 2 weeks they cant attend the call so please Tel me how we use your product plese take care of this complent and take action for it

I am using your sundirect for the past two years. Last 5th(05.10.2010) your company representive came and realignment made in my box. After that we are not able to see any channels except Kaligar Tv and DD channels. For that I made complaint with your customer care centre and Your representive office Kovai Direct nearly 7 or 8 times. But till date no reply from your end.
My smart card no.[protected]
STB No.[protected]
My Complaint Numbers are as follows:
[protected]
[protected]
[protected]
Connection : S.SUMATHI -Coimbatore
MOB;[protected]

Hi,
Recently sun DTH service is moved to another sattilite, in order to continue DTH services, sun direct has changing the dish alinment to the customers.

i called to the callcenter for more than 50 times and every time they are taking details and no one came for dish alinment.

even they are not responding to the mails .

even the nodal office s are also not responding

event the chenni office is alos not resoponding.

really the service is pathatic.

do go for sundirect .

thanks

Ram Mohan
[protected]

Worstest servece ever. Money oriented business. I think the money collected by this way is spend for ROBOT movie

Dear Sir, I purchased SUN DTH of telugu basic pack for six months. My subscription card No is [protected]. I am not receivng maa tv etv gemini movies and some channels except free to air channels I approached the dealer for No of times and compained in custumer care.
When ever I comlain about my problem every time they reply that our technician will come soon and rectify the problem. But till date none of them came to rectify the problem. Now we are getting only one message on our TV scree that due to satiliete direction change, your dish is to be re-aligned. and this will be done free of cost by our technicians. But none of them came till date. This created too many problems in our home, i.e, lack of entertainment, news, kids programs and favourate serials. In veiwe of the above may I request you to solve the problem through your forum. Instruct the sun DTH to rectify the problem at the earliest otherwise refund the amount and take thair equipment back, so that I can choose another DTH service provider. . I shall be evere grate full to you sir. Thanking you in anticipation.

Pl. read the complaint I have sent to the sundirect:

My Smart card No: [protected]

Many channels including Sun Music, Kalaignar TV, Jayaplus, RajTV and paid channels like Star Movies are not available for the past (nearly) two months. On 23-10-10, I rang to local dealer in [protected] they demanded Rs100 to adjust the dish.When I told about your ads that the service is free, They asked to dial to[protected]. I did so and Iam told that the technician will come in 4 days. Then I have sent U e-mails on 5th Nov.and so on.Also spoke to Ur customer care in [protected] many times. Till this date nobody came despite repeated request thro' phone, and I am unable to watch the channels for which I am paying that too in this festive times. Am I not ashamed of your service.What i[censored] charge for some channels and not providing any service to witness them. I[censored] try to upgrade and the dish has to be readjusted means, arrange for automatic readjustment of the dish without seeking for requisition from the customer. I am not happy that it is not complied with even if it is requested repeatedly. Iam much annoyed by this so called service.
I received email asking me to tell my smart card num. Wont U see it is given in every correspondence at the top. Ur attendents do not know the diff between the smartcard num and contact num.
Your service attendence is worst. Further I would like U to send some special technician to see how worst the dish has been installed. The installation is intact. If it is not rectified soon I will publish the photo o[censored]r worst installation in the web.Whatever may be, cant you ensure uninterrupted provision of service ?
Whether I have choosen and paid for to suffer with Your faulty and interrupted service that too in a weekend. I repent.
If such inconvenience persists further I will be constraint to caution others about this worst service in the interest of others welfare atleast. Sorry.

"Your DTH service equipment needs to be upgraded for uninterrupted service. Sun Direct is sending its technicians to do this for you.

We request you to please co-operate with them to help us provide you better service.

Please note that this service is free of charge.

Thank you for your co-operation
Sun Direct TV Pvt Ltd"

This is what the company is saying. But for the past 2 months we are not getting 80% of the channels. We called up the agency people each and every day. But no one came and repaired it. after 2 months last week a guy came to repair it. But he made it worse and now we dont have any channels. He charged us RS 200/- and left the place. Then we traveled to the Sun Direct agency office 'MATHA Communication' at Chalakudy, Kerala, which is the nearest agency to our house. They replaced the dish and set top box.

But they couldn't do it properly and we didn't get any channels even after that. We tried calling them. But now they are saying us to contact the agency and ask for replacement. And we have to give them 250Rs as the charge.

sir.

I Anish c Thomas Smart card No: r [protected] is a customer of sun direct dth ltd.

I shifted My room From # 31 munniappa layout To next building # 306 munniappa layout

So please kindly send your man to help me for setting the dish.

thank you... your's faithfuly

(Anish c Thomas)

smart card no: r [protected]

box no:H [protected]

moblie no:[protected]



Old Address New Address



# 31 Ground floor, 3rd cross, #306 first floor,

munniappa munniappa layout,

wind tunnel road wind tunnel road

murugesh palaya murugesh palaya

bangalore -17 bangalore -17

I am having the same kind of BAD Experience.

SUN's Cutomer CARE Department[protected] is not doing their services well, please close that department.

My DTH is not working since last 3 months and no one is taking care. I called up Customer Care[protected]. I talked to Divya and then her Senior Divyanjali but both of them were unable to resolve my query that in how many days my DTH Services will started working. SUN DTH Customer Care Services are super BAD and I would say pathetic. The CUSTOMER Service people are good for nothing. First of all their number remains continuously busy and if you are lucky, get a chance to speak with some one then they can't give you any satisfactory answer. I am completely fed up from DTH Services, specially with CUSTOMER CARE People and want to disconnect the SUN DTH. Please let me know the procedure of enabling my DTH Services or disconnection procedure.

My Sun Connection Number is [protected]R.

Sun Direct — No technicians are coming to adjust satellite

I have lodged a complaint on november 30 2010 in sun direct customer care but still now no actions have been taken by sun direct DTH.

Require solution for your problem.
Send mails to all the following email ids in the To or CC...One of them (assuming some one will be always against some one, takes this option to revenge others) surely take this problem to higher officials.

[protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in,
[protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in

I recharged my account on 19/12/2010 for Rs.266 (3 month subscription and got it activated on the same day after calling customer care) but i was not able to watch any channels after 21/12/2011 as i received a message in the Info channel stating that Sun Direct has moved to a new satellite and hence an engineer would come to adjust the dish as per the new satellite. So i made a complaint through the customer care after few days and the customer care executive told that soon a technician would come to align the dish. I waiter for over a week and called them again and again they took the complaint again and again. By now i really got frustrated and called customer care, this time i wanted an answer as when the technician would come. This time the technician gave a phone number of local technician to contact. I called to the number provided and was told that a technician would come in 2 days.

A technician (from Zig Zag DTH Solution) came after 2 months (i.e. on 15/02/2011) and changed the dish alignment and he also provided me a bill for Rs.75 the service (i still have the bill). He told me that all migrations were already over and so he is charging me for the dish alignment. Also he told that my subscription would be extended since its down for 2 months. So again i made a complaint through the customer care and the executive said that many other people have requested for the extend the subscription. So i waited for so long but still my subscription was not extended.

When SUN Direct Migrated to new Satellite it is their duty to align the Dish free of cost. Does Sun Direct neglect its customers ???? I strongly recommend people not to buy SUN DTH as they ado not care for their customers.

Forgot to mention that still my Subscription was not extended.

its a free service only... escalate your complaint to th zonal manager email [protected]@sundirect.in

Sun direct-DTH — not getting recharged with top up

I had top up our Sundirect account with Rs,133/- but didnt get recharged

smart card no is [protected]R.

Owner : Binu Xavier
Eattickal House
mundakayam
kottayam
kerala

please n othe needful
thankingu

Hi,
This is regarding the SUN Direct DTH service. I was trying to recharge a top up card for my DTH account. First , i tried through online and recharged my account fro 100rs, but it didnt get recharged till now . when i queried the call center representative, they said if i am doing through online it will take 48 HOURS to get recharged . I mean, whats the point of having an online recharge then !!! They also said if i recharge through a dealer it will take 15 mins only.

Later i approached a dealer to recharge my account for 100rs . I paid 100rs and recharged my account, the dealer said my recharge has been queued and it will take 1 HOUR to get recharged. Now its 3hrs and still my account didnt get recharged.

SUN Direct DTH offers the most pathetic service. Please take this into account seriously

My contact No is [protected]

Not response for complaints

I have sundirect connection.. Connection number[protected] . problem is searching for signals. And no channel.
I did give complaints 3time's but they are not respond to my complaint..
I have paid for fitting charge RS. 330 . after 3days it's not working properly. It's shows no channel .. Please respond my problem.. And clear the problem.

Sun Direct - MY CARD BALANCE now

Sun Direct - MY CARD BALANCE now gopalreddy Hi, I want to know my balance in this card the card no is : [protected] R. Send the balance to this mail id: [protected]@gmail.com. Thankyou.

plez my sun direct reset password-ID-42590012219 Email [email protected]

My Sun Direct Dth Reset Password

no signal

My account no is [protected], signal error since 12/10/14, complaint given but still nobody attended.calling customer care every day but of no use Rajesh G V [protected] [protected]@rediffmail.com visakhapatnam

Dear sir,

My Name mathyu smardcard no [protected]. phone no:[protected]

Sun Direct Not Give me Service till 10 days.I know That Sun Direct Faced (no signal) problem. 12th april 12.But My DTH Problem .I had Try Customer Care for Solution But Reply Me Your Problem Short out 24 Hours. But No solution given me By Sun Direct. I Call in Customer Care Till 10 days.

I also facing same problem. very poor services of sun direct.my sun dth card no is [protected]. and after shifted at new satelite my sun dth is not working from december 2010. about 40 complaints no action is taken till now.

They advertise they make best service and activation is very easy, but they not respond when we calls them. the activation may take two week. its very poor performance

very very poor customer service .

send blance chek number

i have sun direct connection. my mobile no is [protected]. i want to return the products of SUN direct.
and refund of the security deposit money.
i contacted so many times to sun-direct but they not give proper response to me.

as the poor service of sun dth, i contacted several times for the problem of non availability of signal, and the service provider at perambur quick sky, 70 ft road, periayar nagar, ms 82 gives false hope to replace though i m ready to pay rs 250/- as the replacement of set to box, they never bother about me, after 1 year, i renewed the subcription for 3 months, now, more than 10 days gone after my complaint, i was not able to find out the solution, all my subcription may be lost if they go on doing this kind poor service
in this juncture, can i go to consumer court for the poor service, and to return back my subcription money or further extend the validity period, or refund the amount of what i paid to sun dth conection, with penalty of poor curtomer service, and to inform to others of my friends and relations and through media the poor customer service of sun dth
pl help me what to do further
acravi sun dth consumer, badly affected person and my cell no is [protected], 10th street, vatchalapuram, tiruninravur r s. 60 20 24

My sun direct connection - smart card No. [protected].

Sun Direct has got my wrong address on their system, in spite of requesting them almost 5 times to change it to the correct one. I have never changed addresses from the time I purchased the DTH connection.

Secondly Sun Direct has changed to another satellite and I am unable to receive most of the channels I have paid for. I had booked service calls No.[protected] on 21.10.10,[protected] on 26.10.10 and 1-[protected] on 10.11.10. Despite all these bookings, I have not had a technician to realign my satellite dish till today. When I called their customer service helpline today, my call was disconnected 3 times after being placed on hold. Kindly request you to take appropriate action against Sun Direct.
Thank you,
Yours sincerely,
Anitha.

Worst happened with me.. pls see the mail trail bellow, still no action is taken from sun direct.

These are the mail exchanged with sun direct, but nobody cares. Please dont buy their product. they will harass you like anything.


I tried calling sun direct Karnataka customer care once again, n customer support officer "rajesh" VERY POLITELY Offerd me another COMPLAINT NUMBER!!! And tells me it will be resolved with in "FRIDAY"
- Hide quoted text -


On Sun, Nov 21, 2010 at 4:59 PM, Anees [ Ani ] <[protected]@gmail.com> wrote:


Please do spomething...

1. [protected]
2. [protected]
3. [protected]
4. [protected]

This mail is regarding the above mentioned complained numbers. Im fed up of this . even after so many mails and calls my problem is not yet rectified. the only person contacted me so far is from west bengal nodel, thank you sir for that, at least one person is bit responsible, And about who ever is in charge of my region, dnt know what that fellow is doing. One fellow manu kiran ([protected]) is the only contact i got in karanataka sun direct, dnt know who this is but the way he behaves is like horrible, its like im calling for some loan or something, every day he gives a falls promise and which he never keeps, n the way he speaks is never suitable for a officer in a responsible position. pls tell em what ill do about this. This is the limit.





On Sat, Nov 20, 2010 at 10:39 AM, Anees [ Ani ] <[protected]@gmail.com> wrote:


FYI.
Complaint numbers raised on this regard in last one month.

1. [protected]
2. [protected]
3. [protected]
4. [protected]


-Anees


On Sat, Nov 20, 2010 at 10:31 AM, Nodal WestBengal <[protected]@sundirect.in> wrote:

Please solve the customer problem as early as possible.
Regards,
WB Nodal
[protected]
From: Anees [ Ani ] [[protected]@gmail.com]
Sent: Friday, November 19, 2010 9:57 PM
To: Nodal Karnataka; Nodal Andhra Pradesh; Nodal Assam; Nodal Bihar; Nodal Chandigarh; Nodal Chattisgarh; Nodalncr; Nodal Goa; Nodalguj; Nodalhar; Nodalhp; Nodaljk; Nodal Jharkhand; Nodal MadyaPradesh; Nodal Maharashtra; Nodal Orissa; Nodalgp; Nodalraj; Nodal Sikkim; Nodal Tamilnadu; Nodalup; Nodal Uttarkhand; Nodal WestBengal; [protected]@sunnetwork.in; [protected]@sunnetwork.in

Subject: Re: Sundirect connection not working

Smart card no:
[protected].
Phone: [protected]

This is the limit, Pls tell me a reason why you are not giving my money back and take this junk "Sun direct" back. Its been a month and i am not getting any channel. will post this mail in all the public internet forums i can. I will make sure i will block as many connections i can.


-Anees


On Tue, Nov 16, 2010 at 11:55 AM, Anees [ Ani ] <[protected]@gmail.com> wrote:

Pls let me know the progress, if any.
Love & Care
-Anees


On Mon, Nov 15, 2010 at 10:10 AM, Anees [ Ani ] <[protected]@gmail.com> wrote:

Smart card no:
[protected].
All ready 4 Complaints i have made for my dish
re-alignment. and made 25 phone calls for the same. These all in last
one month. Still no action being taken. The worst customer care service india ever seen is sundirect.
Please refund my money and take your CPE back ASAP if you cant fix this. Will go legally and in public
if no action is taken.

Love & Care
-Anees


On Mon, Nov 15, 2010 at 9:53 AM, A A ANEES-RJD876 <[protected]@motorola.com> wrote:


It is high time sun direct fix up thier customer care. I have raised 4 tickets and sent many emails to re-align my dish. nobody turned up yet.
If we directly contact local dealers they are just giving phone numbers which never
From: Vinod K D [mailto:vinod.k.[protected]@gmail.com]
Sent: Saturday, November 13, 2010 2:07 PM
To: [protected]@sundirect.in; [protected]@sundirect.in; [protected]@sundirect.in; [protected]@sundirect.in; [protected]@sundirect.in; [protected]@sundirect.in; [protected]@sundirect.in; [protected]@sundirect.in; [protected]@sundirect.in; [protected]@sundirect.in; [protected]@sundirect.in; [protected]@sundirect.in; [protected]@sundirect.in; [protected]@sundirect.in; [protected]@sundirect.in; [protected]@sundirect.in; [protected]@sundirect.in; [protected]@sundirect.in; [protected]@sundirect.in; [protected]@sundirect.in; [protected]@sundirect.in; [protected]@sundirect.in; [protected]@sundirect.in; [protected]@sunnetwork.in; [protected]@sunnetwork.in
Cc: A A ANEES-RJD876; Damodaran Vinod-XPQN37
Subject: Re: Sundirect connection not working

I keep calling your customer care. No response.
This is the last and final call. If you don't come correct it in 2 days, we are going to start an internet campaign against Sundirect.
(We are searching for the mail address of Kalanidhi Maran also.)

Vinod
Mob: [protected]

To: [protected]@sundirect.in
Date: Tue, Oct 19, 2010 at 11:31 PM
Subject: Sundirect connection not working
On Tue, Oct 19, 2010 at 11:31 PM, Vinod K D <vinod.k.[protected]@gmail.com> wrote:

Hi,

Smart Card #: [protected]
STB #: C[protected]

My sundirect connection is not working properly for last 3-4 months.I get only few channels and those are badly distorted too.
This issue started after the problems in the satellite.

I contacted your customer care, one month back. They asked me to adjust the coaxial connector, default settings etc. But nothing worked.
They agreed to come and correct it.
But I didn't see any response from the dealer so far.

My a/c balance is keep decreasing without viewing a single channel !!

I hope, you will do the needful ASAP.

Thanks,
Vinod
Mob:[protected]















[protected][protected][protected][protected][protected]
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necessarily represent the views or policies of Sun Direct TV P Ltd.
[protected][protected]-----

1. i am a sundirect customer for more than a year.
2. i called up the customer care to add two channels but they cancelled my basic pack only.
3. now its been three days of regular complaints and every day the customer service promises repair within 24 hours..
4. alas, i bought this brand !!!

Sun Direct — Poor customer support

I must say Sun Direct have very poor customer support service after launching complaint regarding the no signal after 2 days still no response from customer care they promoting DTH service like they have very good service but fact is totally different they have pathetic service I launched several complaints in these two days but nothing resolved still I am not able to watch my channels (my complaint no is 1-[protected]) so I want to highlight please don't go with Sun direct choose any other DTH service who have better customer service

Regards
Rajeev

smart card failure

sir, im justin T my sundirect not working this time. i got to month leave. im defence employee, working now hyderabad.

No signal & No service

For last two month I cannot watch a single TV programme . But I payed Rs 400/-.I need justice.I am using sun direct for last two years.But the fault occurs frequently.So please take it as a request and rectify it as early as possible.

i am not getting many channels and it says sattelite changed they will send technician.two weeks i am calling customer care for technicians. and they give mobile numbers which are switched off all the time.

they are not ready to transfer my call to managers for complaining.

every time thay take a new complaint and not rectifying it.

Dear,

Smart Card No-[protected]

For the past 2.5 months we are not able to watch programs as whenever we switch on the T.V, it will display the screen showing NO SIGNAL..So Sir,kindly response to this problem.
Almost 15-20 times we called to customer care.No action is taken from customer care.

dear sir


sun card no -[protected]


i want to change your old satellite service my all channel closed by your old service. and i already inform to your customer executive(with updated address) but no action is taken from your executive. my request no is this[protected]

plz urgent request to you sir plz active my service.

my cell no [protected]

i hope you give me quick response

i wating your call...thks

Sir,
SUN Direct Disk is not working after alignment. This I have been Complaining to The SUN Direct call centre as well as the Local Authority since 25th October Till date 15.11.2010 No body has come for resolving the problem. Every time I am talking to the call centre personeel and they are telling that it will be resolved in 48Hrs. I had talk to Mr. K.Naresh, Naresh, Mr.Sainath, and Ms. Sandya. Even today morning I had Talk to someone whohas not willing to reveal his identity. I do not Know wheather they donot want to rectify problem as the subscription was already paid.

vedantam

I am a SunDirect subscriber since 2008 and currecntly I have one year basic Telugu package. 3 months back because of satellite problem, the service was disrupted for sometime. However, after the services were resumed many channels stopped coming. Now slowly, Sundirect is moving all the channels broadcasting through some new satelite and majority of the channels are stopped with the message "we have moved to new satelite. contact your Dealer/Distributor for getting the Dish adjusted to the new satellite. This service is free of cost".

We have made more than 70 calls contacting Sundirect directly, the distributors and Dealers without any result. Only answer we get is "we will attend you in the next couple of days". This is going on for more than two months now.

My Sun Direct Smart Card No. is [protected].
My Address : 307, Shilpitha Regalia, 5th Main, 6th Cross, Next to NCFE School, Malleshpalya, New Thippasandra, Bangalore - 560 075.
PraveenKumar Hebbare

i have been using sun direct service since last one year. recently that services were moved to a new satellite. i requested our dealer to re-tune it but he is not responding to my complaint since one month. he don't care customers at anymore. please take action about him. my smart card number is [protected] and my contact number is [protected]

Sun dir DTH service is very poor. No responsible person available getting the service done properly

Dear sir I am Vir singh who has been your customer for last one year and now since one week i am anable to watch any channel. E16-4 service is scrambled that is what the on screen message. this is my third complaint for the same. so far no responds from your side. my card no is [protected] and my phone no is [protected]. if there is no responds from your side i would like give up your service and look for the better one.
your's faithfully,
Vir singh,
Vpo Ichhi, gaggal,
kangra, Himachal pradesh. 176 209

I recharged on 01/12/2012 at around 12.05pm but I dint receive no one I called to customer care ms guna attend my call she told me I don't know the problem sir I will check and tell. U call at after one hour I called again after one hour this time mr premkumar attend my call he told me after 6 o clock u will get the connection sir but I dint get. Again I called next day after 6 o clock 3 time all the 3 times they r telling u have insufficient balance but yesterday only I recharged..

Iam sundirect customer in bhandara 441905
But no service available in bhandara
Please do needful

[protected] sim card no

E108-4 service is currentyly scrambled

E108-4 service is currenty scramble message showing on TV how to solve this

escalate your complaint to the zonal manager of tamilnadu through email [protected]@sundirect.in

Sun Direct DTH — No activation

I have recharged sun direct dth voucher pin number in online process. But I am not getting activation!

Activation

Sun Direct ID No.[protected]

i have recharged sun direct dth yesterday through Crdit Card, & i have recived email form Credit Card issur Bank as well as message received in my Sun Direct Reciever...Shows msg Rechaged Rs.277/- in your Account. but service is still scremble..

So Please Activate same and Solved our problem...

PLZ PLZ ACTIVATE MY SUN DIRECT SERVICES

Sun Direct ID No.[protected]

E16-4 SERVICE IS CURRENTLY SCREMBLED


PLZ SOLVE OUR PROBLEM OR REPLY VIA EMAIL WHAT I HAVE
TO DO FOR ACTIV MY SUN TV.

pleas activition my sun direct DTH . ID [protected], chandramma, keladi road, sagar, (t) Phon:[protected] urgently

DEAR SIR,
I TRIED TO RECHARGE MY ACCOUNT VIA ONLINE USING 110 RUPEES MONTHLY RECHARGE VOUCHER AND IT IS CREDITED IN MY ACCOUNT., BUT I AM NOT GETTING CHANNELS IN MY TV .PLS ACTIVATE MALAYALAM BASIC PLAN TO ME.. MY SMART CARD NO:[protected]R


ABHILASH K
CALICUT
KERALA

they are not sending technicians after all registering complaints through their customer care.i am facing this problems from last 4 months.in middle one technician came repaired and charged rs-150 then too after the same technical problem raised.i had recharged my account almost before 25 days and my 25 days of recharge have been wasted. every time i call technician he promises to come but he don't.today also i contacted him but he dint came. i am fed of calling customer care and shouting.
my mob no. is-[protected]

Sundirect — NO AFTER SALES SERVICE

I HAVE A SUNDIRECT CONNECTION WITH SET TOP BOX NO C[protected]. THIS CONNECTION STOPPED FUNCTIONING ON 13/08/2011 STARTED FLASING REMARK B Er1. I TOOK THE SYSTEM TO THE LOCAL DEALER M/S DISH COMMUNICATIONS, R S PURAM, COIMBATORE. THEY HAVE LODGED COMPLAINT AS 48/15.08.2011 AND INFORMED ME THAT IT WILL TAKE ONE WEEK.

NOW FOR ONE WEEK, WE WILL NOT HAVE THE DTH SERVICES, BUT I HAVE TO PAY THE CHARGES TO THEM DURING THIS PERIOD ALSO.

I AM INFORMED THAT OTHER SERVICES LIKE AIRTEL EITHER ATTEND SUCH COMPLAINTS IMMEDIATELY OR PROVIDE A STANDBY SYSTEM. I AM UNABLE TO UNDERSTAND WHY THE SERVICES OF SUNDIRECT IS SO POOR.

I NOW FEEL THAT I HAVE COMMITTED THE MISTAKE BY OWNING THIS SYSTEM JUST WITH THE SENTIMENTAL FEELING OF ENCOURAGING A SOUTH INDIAN OPERATOR. MY e mail is [protected]@yahoo.in

Post your smart card number

Smart Card Number is [protected]

i dont know but in dthreview.com they are giving good reviews

Sun Direct DTH — improper services

Im using sun direct dth i have recharged an amount 1000rs (don't remember the date) and wanted to activate new channels, i have been trying for couple of months but the customer care no. is not working
please help.

i am purchased a sun dth on[protected]. many channels are not available from oct 2010, and we are called the customer care to solve the problem.again we put complaint (no.[protected])on[protected].furtheragain ref no.hy[protected] on[protected], again hy[protected] on[protected].our problems is continued, what will do further ?...

sir.

I Anish c Thomas Smart card No: r [protected] is a customer of sun direct dth ltd.

I shifted My room From # 31 munniappa layout To next building # 306 munniappa layout

So please kindly send your man to help me for setting the dish.

thank you... your's faithfuly

(Anish c Thomas)

smart card no: r [protected]

box no:H [protected]

moblie no:[protected]



Old Address New Address



# 31 Ground floor, 3rd cross, #306 first floor,

munniappa munniappa layout,

wind tunnel road wind tunnel road

murugesh palaya murugesh palaya

bangalore -17 bangalore -17

JISSI TERRY
South Delhi
Mob :- [protected]

Sun Direct Card No :- [protected] -R
Complaint No :- [protected]

I have recharged my basic hindi channel on 06/7/ 2012 & it was working till 18/7/2012 without any problem. From 19/7/2012 at 13:00 Hrs onwords, I can see E 48-32 No signal & E 52- 32 searching for signal on the TV screen.

I logged a complaint on the same date ( 19/7/2012 ) at around 14:00 Hrs & till date no one has turned back. This shows your poor service.

I have been calling from past two days to customer care center without any result. It is a poor show from sun direct . I want some quick action to be taken, otherwise after few years you will not have a singal customer.

Hope for agood response.

Thanking you

Send your complaint through mail to the zonal manager - [protected]@sundirect.in

post the complaint along with your smart card number

post your complaint along with your smart card number

I AM GANESH.S
I AM IN GUDUVANCHERI.SUN DIRECT HD SERVICE IS VERY POOR RESPONSE.
WORST RESPONSE AND THEY ARE TELLING SAME STORY.DON'T GO FOR SUN DIRECT DTH SERVICES.MY CONTACT NO :[protected]

Most worst service. Never expected.. in india's one of the worst hd set up box..selling by sun direct.my smart card no.[protected].already above 100 times more i call to sun direct.no respons... they repair 3 time also same pro..

SO DON'T BUY SUN DIRECT
SUBRAMANIAN.P
PUSHPAVANAM.

Dear sir;
I have takeMEGHA SHINE PLAN in your dth service. and free channel (SET MAX) channel is been not subscribing at our set top box so you will take action for my complain urgently because i have send you lots of coplains so make action urgently otherwise i will stop your DTH connection & get NEW connection from other services. THIS IS MY LAST COMPLAIN TO YOU.
MY ID NO. IS [protected].
NAME KABINDRA KUMAR
MOB NO [protected]