Sun Direct Complaints & Reviews

We have shifted our house from Begumpet to Kukatpally. Our Card Number is [protected]R. We have already informed the sundirect customer care and they said we would get it fixed in two days...

But now it had been more than 10 days that its not yet fixed.
Request number is [protected].
Even today if we enquire about fixation of dish, the person in customer care answers "IN TWO DAYS - WILL GET THE CONNECTION"br...

Not sure why Sun Direct HD is charging 13,250 (customer care rep. stated that charge was increased from 3250 to 13250 confirmed twice.) for Star Cricket HD and ESPN HD Other network like Airtel charges Rs. 150 and Tata Sky charge only RS. 50. some one has to fire them and put a case for cheating the consumers. Note. They didnot telecast the World Cup football in HD but charged me RS 3000. No compensation given....

SET TOP BOX NO:P[protected],SMART CARD NO:[protected]
SUN DTH COMPLAINT NO:[protected],[protected]

COMPLAINT IN BRIEF:SUN DIRECT has gone for new satellite services for which dish antenna of customers to be alinged in new direction as per the requirement,till then no service will be available(non of the channels will be available).

despite of so many request no representatine has called up or come to chagne...

Ref: Smart Card No. [protected]
I have sent an amount Rs.100 + Rs.100 through onlineSBI through Topup with Payment Gateway
for Topup my Smart Card Amount on[protected].
1)Vide Ref.No.13-Feb[protected]Feb-2011)
TO TRANSFER
INB Sun Direct TV PVT LTD MERCHANT_CODE Paymen
14349528IG41132715 TRANSFER TO [protected]
STATE BANK OF INDIA O 100.00

2)13-Feb[protected]Feb-2011) ...

I had bought the SUN Direct TV Product, receipt number 1300 from SUN DIRECT Dealer Company(AV Associates, Pattom, Trivandrum) on 12th May 2010. This is information to you that the product is defective due to their satellite position change and my numerous verbal complaints to their personnel have yielded no results.

None of their number will not work! Only call center person will pick the phone! As you know they have same...

I am totally fed up and I am not sure how still people are trusting Sun direct as a good DTH provider. I can understand that there are some issues in Satellite but sundirect technicians are not bothered about rectifying the problems. I contacted customer care several times and the only reason I used to get is " Your compliant is registered and our techinician will contact you very soon". I am not sure how long will it take. As a...

I am a resident of K Apparajupeta (Village), Rajampeta. I have a minor dish adjustment and software updation problem that Sun direct is nor resolving for the more than 2 months till now !!! I am highly unsatisfied.

The local dealer from whom I ahve bought the Sun Direct DTH is not responding to the compliants. They are busy with their business and not interested in Customer Support/ responding to customer compliants.
br...

this net work we used since 1 yr, but we are not satisfy this connection, we are very norvese about this service, this sundirect is last 2 months back satilite signal change that time no work, the service man is came and connect the satilite signal and taken 100/- since 1 month back also same process...

I have taken Sun direct DTH about 3 months ago . My smart card number is [protected]. Since 2 weeks I am not getting the channels due to poor signal. I have contacted the customer care several times. But the problem is not olved . They have not sent any technician to rectify the problem. As directed in their Web site I tried to contact the nodal officer on PH.No. [protected] several times. But he never answers. I have given 5 mails on the...

i purchased sun hd direct before 25 days and a person came to install it , but it is not working on the next day itself. i made a complain even in the next day itself . till now i made several complain for installing it but till now i do not get any response for the solution. i have paid the full amount and till now there is no response for the money or service

sivaraman...

Not working
[protected] is our smart card no.complaints phone 4-5 times and 4-5 days , no action has been taken on direction change of antenna....

Hi Sir,

Thisis with reference to the DTH service provided by the sun network,where the set of box connection was taken long back but the service was not avaliable,when i called them they say the technicial will be comming but no one is comming.The the helpline people will be laughing while talking to me on the complaints.The smart card no is[protected] and the complaint i raised was SUN 275087....

I have complained about my suntv not working since september to their customer care cell. Everytime i complined they told me that the technician would come sortly and your dish 's setting would be changed by him as their satellite got changed. But that technician never droped in to my place. I am tired to call them up, its almost 100 times i called suntv's customer care, but no reply. Now its more than 6 months.I took a package...

I am facing problem with SUN direct(card no. [protected]) that not getting any channels because realignment was not done by SUN direct. I have called them more than 20 times and sent more than 10 emails but no response at all. its been more than 3 months still customer care says that they will come and do the realignment of the dish and sometime there is no proper response for our question. they should stop providing service if they cant...

This information to all our entertainment lovers,don't buy the this world worst dth service. i am very disappointment to take this connection.no technical person to come solve the problem like dish alignment,channels telecast...

dear sir,
this is to bring it to your notice that i have taken the dth connection from sundirect two years back .the first year every thing went well but since last six months iam not getting a single channel and each time i call the customer care i get an answer saying there is a change in the sattelette so we will look into it.but no body turned up till now.

sir i request you to kindly look into it as it is a complete...

I have bought a Sun Direct DTH HD connection on Monday - 17 Jan 2011 and they promised to start the service for me within 24 hours.

There installation guy came on Tuesday 17 Jan 2011 - 3 PM and worked until 5 PM to install the Dish on terrace. He was not carrying enough equipment and required my help with the same. He did not have enough extension wire for his drill machine. He was rash, smelly and unhygienic.

After...

I AM CUSTOMER OF SUN DIRECT DTH MY CARD NO. IS [protected], on 14.01.2011 i have activated (add on package) National Geography channel, but this channel i am receiving in English Language and one other language which i can't understand, i want this language in Hindi, then i call to customer care of SUN Direct for this issue but they are telling that you can't get this channel in Hindi language, i Inquired with other whether they...

I'm from mysore. In your advertisement u hav mentioned that there wil not be any service charges for changing signal but the serviceman who was about to render the service charging service charges which is not acceptable by me as far as your advertisement in concerned. We havent requested you to change the signal but its your responsibility to have a query with all those customers who have subscribed to your product. You should access...

COMPLAINT AGAINST SUN DIRECT DISH TV

My SUN DIRECT was not working and made complaint two months back Nos. 80693 but no one respond my compliant we are lost two months recharge amount hence request do the need full.

Sim card no:[protected].

Address;
Veeraswamy
Yelgur Rangampet
Sangem.
[protected] mobile number...