Sun Direct Complaints & Reviews

I was recharged the SUN DIRECT by Net banking from SBI A/c:[protected] amount of Rs 143/- on 19/07/2012 . amount was deducted but balance not came in SUN CARD A/c Smart Card.No:[protected].

You are requsted to kindly recover the amount immediatly.

Details are Given below.


Matter Most Urgent


Date Time Subscriber ID Order ID...

i have sun direct past 3 years. now this not working in properly .all channels indicate no signal my ct no [protected]...

I am a sun direct DTH customer from the year 2005. i have recharged my DTH lastly on December 2011 for an amount of 1200+. its a one year package and has expired in the month of July 2012 itself when 5 more months are left. I tried to contact the sun direct call centre and its in vain since everything is computerized. would like to get a solution as soon as possible....

Hi,

Am Sudhakar and am living @ Hyderabad now. I bought sun direct HD here in Sept 2011. It was giving problem every month since the first time installation not set properly. Every month I have to raise a complaint thru customer care and technician will after 15 days of complaint and adjust the direction and collect Rs.250. this is old story
Now I have fallen into new problem. June 1st 2012 Sun direct introduced 2 new...

SIR,
My name is M.VIJAYA BHASKAR, I am a subscriber to the SUNDIRECT DTH from[protected], MY SMART CARD NO IS [protected], CUSTOM ID NO. CR-6327299, and i paid Rs.999.00 towards TELUGU BASIC PLAN for ONEYEAR and also paid Rs.300.00 towards telugu CINEMACLUB on[protected].The duration of the period is ONEYEAR from[protected] TO[protected] as placed in the INTERNET in my account. Recently I opend the NET and found the information that...

my name is M.vijaya bhaskar, my smart card no [protected]. dt.[protected] i paid amount of rs.999 for telugu basic plan for one year subscription,same dt.i paid rs.40 for cinemaclub for one month subscription. dt.[protected] and also recharged with rs.260. totally i paid rs.999+300. yesterday i saw my account in internet, it shows my account balance and billing date wrong. immediately i contact sundirect callcenter. i told the above information.she...

respected sir/madam,

I Mr AVN Srinivas from Kolkata today recharged my sundirect through yr paytm.2times my recharge done but amt not received on my sundirect no [protected].after recarge order received but failed shown to recharge. 999&999 total 1998 deducted from my SBI A/C [protected]. I request you pleae remit my deducted balance immdiately into my a/c.No need to send 999&999 Bal to my sundiect as i again chaged...

DEAR SIR, I AM SHRINIVAS K. GANAPA, SMART CARD NO. [protected] & CELL NO. [protected], AN HD CUSTOMER OF SUN DIRECT DTD HD SERVICE. I HAVE RECEIVED A FAULTY SET TOP BOX WHILE TAKING THE NEW CONNNECTION AND TO SOME DAYS IT WORKED. BUT RECENTLY BY 3 TO 4 MONTHS IT IS NOT WORKING PROPERLY, SO I HAVE GIVEN IT TO THE VENDOR AND HE HAS SENT IT TO THE COMPANY WORKSHOP FOR REPAIRS. AND BY FOLLOW UP OF LAST 3 TO 4 MONTHS, THEY ARE NOT GIVING MY...

SMART CARD No.[protected] OF SATELLITE CABLE DTH TV COMPLAINT No.1-[protected] OF 08-MAY-2012.

I have complained the above company since 08-May-2012 for simple replacement of Set-Top Box and a score of technical/support personnel for the last six days but nobody has turned up, so far and my problem is unresolved yet.

I am being tortured by the SunDirect DTH by not changing the set-top box and not allowing me...

Hi

This is karunakar Reddy, form SUN DIRECT i faced many problems with customer care executive on 02/05/2012. before this i given compliant against not working of my DTH SET UP BOX long time (21/04/2012) but SUN DIRECT people are not responding in such way, They are closing my SERVICE REQUESTS with out intimation.
my SR>NO are 1-[protected] and 1-[protected]
Sim card number ; [protected]R Settop Box...

Hi

sun direct team iam facing problem last 15 days iam calling cust care but no person r sending the tech person but still on responce my smart card on[protected] my box on F[protected] box dispaly signals E52-32 and my complat on is 1-[protected] pl arreange the tech person to day my Res add[protected] Indiramma nagar rasoolpura police line my cell on [protected]/[protected] my mail id is krishna.[protected]@gmail.com...

Set up Box was given on 11April 2012, Still they are saying it will take one week to get serviced as it is year ending process is going on. (Geekay Distributors). Every 3 Months the set up box fails and they are charging Rs. 200/-. Almost 11 Days over every alternative day we are going, they say to come in the afternoon and before coming give a call. If we give a call they still you setup box has not yet came.
Those who give...

महोदय
मेरा sun direct समस्या कर रहा है, इस problem से में 2 -3 दिन से परेशान में हूँ
समस्या ये है की television screen पे "E50-32 No Service Available" लिखा हुआ आ रहा है मैंने COMPANY help line में 4 -5 शिकायत कोम्प्लैंत...

Hello sundirect customer care

your services is horrible, your call center executives are really pathetic, they don't know how to understand customers requirements.
1.) without getting customers confirmation they them self recharge the package what am not requiring.
2.) whenever i request to know about the complaint number status, your executives are not answering properly.
3.) your recharge plans...

Worst Cable DTH tv service,,

I reinstalled the connection from chennai to hyderabad. From the day one, I started payment amount unneccassary for the set up box update and recharge. from the day one I have problem in the signal connection. i raised a complaint again in the customer care. The customer care is atter waste. there is no proper response, no promises meet, everytime i call i have to spend 30 mins in waiting, no proper...

This is with utmost distress and unsatisfaction am writing to you regarding your poor customer service which I have experienced in the last four days. There was verbal commitment from your customer care executives that I will retain my sun direct connection in 48 hrs from the date of compalining, this is the fourth day but forget about connection there is no verification from the cusromer care that we have received back our connection or...

Hello,

I have been trying to topup for my Satellite TV. I have a sundirect connection. The Internet portal does not work. Their customer care numbers dont work. I have been facing this issue continuously for the last 1 year.

The recent issue that I am facing is, I am not able to top up Sony Set Max.

When I call another state Sundirect Customer Care number, they refuse to support & ask me...

Dear Team,


I have sun direct connection this is to inform to you that my smart card number [protected] customer ID for the past 2 week Sun direct connection not functioning properly we are not able view any picture and signal is also not proper. we have compliant many times but there is no response from them. Compliant[protected] ref no. 1-[protected] so please take necessary action. we calling them and complained...

setup box problem
Respected Sir, My sundirect hd smart card number is [protected]R. I have a (setup box video output problem) Many times my dealer bring my setbox to VIZAYAWADA service centre but not repaired correctly by VIZAYAWADA service centre excutives . And please register my e-mail is [protected]@gmail.com, on the same one of the address according to my SUNDIRECTHD address.


Thanks...

sir my name is rajesh kumar rajbhar and i am sundirect customer . irecharged my sun direct on 5th march 2012but it was not catching channells .i complained to sun direct 12to 15 times icalled every day they told that their technicician will come to my home and he will repair my setup box but nobody came to my home and now my recharge is going to expire.i am feeling of being cheated sir my sundirect smart card n. is [protected]R and connection...