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Sun Direct Complaints & Reviews

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Last updated Mar 21, 2024
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Sun Direct reviews & complaints page 101

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K
kamal Prakash
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unreliable Customer Support with lot of FAKE promises

Address:Chennai, Tamil Nadu

On 24th aug 2011, I recharged sun direct DTH & I called customer support for enabling few channels. I opted for AXN, ZEE studio, SET MAX, NGC, Animal Planet, Star sports, Star Cricket, Star Movies, HBO, Discovery. They informed me that channels will be activated within 2 hrs time. When I checked, I found that AXN, ZEE studio, SET MAX, NGC, Animal Planet were activated where as other channels - Star sports, Star Cricket, Star Movies, HBO,...
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R
RCMALPANI
from Rani, Rajasthan
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de activation

Address:Jaisalmer, Rajasthan

I have sun DTH connection through smart card no [protected] recharged on 18/8, while it was due on 21/8, but the service disconnected on 21/8. Despite several requests service is not started yet.When asked at call center they just waste time in asking same queries ,even not willing to give connection to senior exe. Will I get relief in this matter? Will they change their attitude? ...
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M
mittalabhishek2
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sundirect - Worst Service - Never Buy

Address:North Delhi, Delhi

Smart Card - [protected]

I bought sundirect DTH for Rs 2000 in Mumbai. Then I shifted from Mumbai to Delhi. My sundirect dish was re-installed on 5th Aug 2011. I paid Rs 450 for it. Then i recharged my account for Rs 250. Since 7th Aug, i have not been getting any channels, due to NO SIGNAL issue. I have put my complaints to below people till now: I wont mention complete mobile numbers of sun direct engineers.

[protected]...
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J
jayajohn
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not working

Address:Chennai, Tamil Nadu

We were fine with the local Cable connections. Because of the advertisements of sun direct we were thought we could try it out. But never ever seen a worst service of this sort. By mid of July 2011, it stopped working and till date the customer service tell us a recorded system alike..."Your problems had been adviced to our technical team, they will sort it out"...My god ! where is the technical team? What are the below numbers...
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S
selvi rangan
from Purnia, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

address change

Address:Namakkal, Tamil Nadu

i give the rationcard for get sun dth connection. my card is transfer from kanniyakumari.now i live in namakkal. the dealer send the old address to the sun dth office. the customer care person call me and said your id is not correct so you give your current address to your dealer. but the dealer said we cant able to solve this. you give to sun dth office. how i solve this problem...
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R
RAJNISH60
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON CREDITING OF MY BALANCE TO MY ACCOUNT SINCE I HAVE RECHARGE THROUGH THERE OFFICIAL WEBSITE AND IT WAS SUCCESSFUL.

Address:Mumbai Suburban, Maharashtra

RESPECTED SIR/MADAM,

I MR.RAJNISH SURYAKANT LASURVE STAYING IN MULUND- MUMBAI WANTS TO COMPLAINT YOU ABOUT MY DISH TV SERVICES [SUNDIRECT DTH] .

I HAVE MADE RECHARGE OF RS.200/- THROUGH SUNDIRECT OFFICIAL WEBSITE- WWW.SUNDIRECT.COM . SINCE I HAVE MADE RECHARGE THROUGH NET BANKING SERVICE FROM MY BANK E.I BANK OF INDIA THE AMOUNT HAVE BEEN DEBITED FROM MY ACCOUNT AND NOT YET BEEN CREDITED TO...
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C
chandan.15061987
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

STAR CRICKET CHANNEL IS NOT SHOWING

Address:Maharashtra

My SUN DIRECT DTH Card Number is [protected]R.Sun direct DTH is registred from R.A.pandey.
We uploaded 1 channel Star Cricket on Friday They have Charge us Rs 40.We uploaded Mega Shine pack also for Rs 1600 for 1 Year all channel we can see but only Star Cricket is showing Error E 16-4 service is currently scrambled from Friday we are calling at Sun direct Call Centre but they are telling on your setbox for 2 Hours it will be start...
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B
Bradley Wellington
from Andippatti, Tamil Nadu
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DTH service not working

Address:Bangalore, Karnataka

Smart card no: [protected]

I have taken a DTH connection from SUN Direct on the 30/07/2011 through RR distributors, Bangalore. The technician installed the connection by 19:30 IST. However, I am unable to view a single channel as it throws up an error “E16-4 Service is currently scrambled” . I have made 19 phone calls to the customer care and 5 calls to the distributor.

Thrice I was advised by the customer...
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L
LINESH NADUKKANDI
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON ALIGNMENT AND POOR INSTALLATION

Address:Wayanad, Kerala

From,
Linesh N.K.
Kurchermala Estate,
Pozhuthana
Wayanad,
673575.
PH: [protected].

Dear Sir,

My Smart Card No..[protected]
Error Code E 48-32 No signal
I had purchased sun dth before last two months and technicians not
completed fittings of antina properly. They had just installed the
antina in a wood reaper using two...
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P
prakashsingh
from Guwahati, Assam
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No customer care

Address:Jorhat, Assam

I am sun DTH customer with smart card number [protected]. Since yesterday E50-32 error message is coming over TV screen after getting whole screen blank . I contacted Sun DTH customer care[protected] and got the complaint number 1-[protected] and it has been said that technical person will contact you and problem will be resolved within 24 hours. On[protected] when no body has contacted me i again called the customer care and got surprised...
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R
ram_r
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mosamana product

Address:Chennai, Tamil Nadu

cable connection Rs.100 kodathalae freeya evalao channel vidranga..neeanga tha channelku paisa vasool pandra ore oru company sundirect matumthan.....ippadi ellam vasool panna antha family vaithu erichal summa vidathu ....



IsaiAruvi,,JayaMax channel and evalao freeya tamil channel vidranga...athu matuma HBO,,SonyPix anytime free channel tharanga aana...
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C
charming.kunal
from New Delhi, Delhi
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No channels are displayed post recharging

Address:East Delhi, Delhi

Hi,

I am customer of Sun Direct services since last 3 years with SCN#[protected]. I recharged my connection with one year subscription in March 2011 with Hindi Shine Pack. Since then I am not able to get all the basic channels. Only channels which I am able to view are Sony Entertainment, Discovery, SAB & Aaaj Tak. I have logged 3 complains with customer care but the issue remain un resolved.
I request you to look...
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A
Aishwarya Ramakrishnan
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Poor Customer Services

Address:Thane, Maharashtra

Dear Sir / Madam

We have Sun Direct Set up Box, whose reference number is Smart card "[protected]", Customer Name "K R Krishnan" . We recharged our account by Rs.800 on 10th June 2011 and by calling the customer care on[protected] we asked to activate our account with the existing package (Basic Shine Hindi) for 6 months. But the customer care executive activated the South package and hence we were not...
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V
vinaykumarmarrivada
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VALIDITY

Address:Tamil Nadu

Dear Sir/Madam,

I have made an online transaction to recharge my Sun direct account (ID: [protected]) for Rs. 655 in times for 1 year subscription. The transaction reference no. is [protected].

Due sat-lite problem service not coming good for entire sun direct customers; then sun direct informed that you have to inform to customer care. Based on their information I was booked complaint on 11th Nov 2010 (C.No-1-[protected]),...
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S
satmannil
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For new Connection

Address:Mumbai City, Maharashtra

Hi,

I planned to take a new connection of Sun Direct DTH. For that I called up to the customer care no of sun direct([protected]) and given my details . The customer care executive told me that they are giving this request to their concern department and they will call me with in 24 Hrs. After 24 Hrs I have not received any call and I again called up and inform them .and the again took my details and told me the same 24hrs...
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P
Pushp Jindal
from Haridwar, Uttarakhand
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bad service after installment

Address:Meerut, Uttar Pradesh

Dear sir

we are your customar from last 9 months.in this gape a lot of problams shows in DTH connection on complaining sumtimes enngenier came and resolve it.But it has become a habit and shows your bad act of service.almost every month sum teknical or signal uselly come in connection.frm last 2 months on complaining yor teknician resolves it take charges of 150 rupees.but from last 10 days custmor care does nt give response...
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A
aneesindia
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DELAY IN CREDITING RECHARGE AMOUNT

Address:Uttar Pradesh

I made a recharge through the site 'Rechargeitnow.com' for my sun direct connection. The recharge was done on 6th Jun 2011 and the same has not been credited to my sun direct account till date, whereas the amoutn has been debited instanlty from the SBI account and also the site is showing the status 'recharge processed'. On the next day[protected] evening, I contacted the customer care and the person sitting over there...
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A
arnkishora
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MY AMOUNT NOT CREDITED TO MY ACCOUNT

Address:Bangalore, Karnataka

Dear Sir/ Madam,
I would like to bring your kind notice that, 1st May 2011 I have purchased Rs.300 currency using axis online banking but amount debited in my account not credited to sun direct account. I request bank in this regard, lated they send details of the transaction also they told this amount transfer to sundirect. Again I complint to sundirect custmer care they told that with in 24 hours problme will solved . I wait up to...
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U
usercomplaints
from Udagamandalam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WORST SERVICE

Address:Tamil Nadu

This is heads up for all who would like to purchase SUN Direct. DON'T BUY SUN DIRECT DTH service. I have never seen such a worst service. I logged a complaint for bad reception for few channels and no action was taken from their side to rectify the issue. Every time I call customer care, they tell me to reinsert the Line-In cable and perform and manual scan. None of these options resolve the issue though. Iam fed up calling them and...
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cp_gusaiwal
from Delhi, Delhi
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SERVICE NOT PROPER

Address:Jaipur, Rajasthan

Dear sir,

My Name Chandra PrakashGusaiwal / [protected],[protected]

Sun Direct Not Give me Service till 1month.I know That Sun Direct Faced Satellite Problem in May-June 2010 But My DTH Problem In November 2010.I had Try Customer Care for Solution But Reply Me Your Problem Short out 24 Hours. But No solution given me By Sun Direct. I Call in Customer Care Till 1 Month....
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