Sun Direct Complaints & Reviews

My name is Prasanth. R.S. My smart card number with SunDirect DTH for the connection i have taken is [protected].

SUNDIRECT services were moved to a new satellie owing to which the Dish need to be realigned to receive the signals so that we could view the channels.But i have been calling the concerned dealer over a period of 2 months but in vein.The dealer never picks up the phone. Being tired of this, i contacted the Call...

I am using Sun Direct DTH for the past 1.5 years. Recently I had a problem of pictures not coming in the TV. So, I launched a complaint with their Customer care[protected] on 04-01-11. They told that the problem will be solved in 48 Hrs. Nothing happened during this time. Again called and this time told that this will be solved within 24 Hrs. Again nothing happened. Called again and told to wait for 3 Hrs. Again nedless to say, nothing...

I am having SUN Direct connection since 2007. The service is so bad in Karnataka that one wonders whether Sun direct does nothing but advertise their product. They have moved to a new server and their technical staff are supposed to visit their clients and realign the dish so that we can receive signal. It is 4 months now since I have been requesting for this to be done but to no avail. I have been talking to people at 39407575 for the past...

Sir,

After complaining for several times to the customer care since last two months, there is no positive response from the technical side. Since then I am unable to watch none of the channels provided by your SUNDIRECT.

Request to do the needful

My present address:

Sukadev Chuli,
II -RM -32 Rajendra Nagar sector-2 Sahibabad Ghaziababad
Uttar Pradesh - 201005
Smart...

Dear Sir
Happy New Year. I had paid moneyRs3300 to jaiho for recharging my sun direct connectio in the month of october [protected] now it is 1/1/2011. till I have know reception of channels inspite of repeated enquiry to the agency Jaiho enterprises, Near Urw Market Mangalore 575006.Kindly take necessary action and do the needful

Thanking you
yors sincerely
Dr Shankar. nadar...

Past 3 months we have been suffering with this useless dth of sundirect, we have to told that technician will come and realign for the satellite issue and from 30th october 2010 till today there is no response my smartcard no is[protected] and complaint no is 1-[protected]. They are not at all responding with repeated calls and complaints , AM LOCATED AT THE HEART OF THE CITY and no one is coming to attend the problem,Worst service ever seen...

sir
my sun direct connection smart card no----[protected]R IS NOT PROPERLY FUNCTIONING SINCE SWITCH OVER TO SETTELITE,besides several comlaints yet now it has not been rectified by the aforesaid company,Kindly register my complain to do the needful.
thanks in advance.
yours[protected]s k mishra
r/o 58 bhandaribagh block 2 dehradun uttarakhand....

I have registered a complaint with sun dth call centre on 11.11.2010 under sun direct 221. I have purchased the sun dish during April 2010 under smart card No.[protected] R. There was non receipt of signals for two times and I have to pay Rs.100 every time to set aright. Now the transponder problem has cropped up and info exhibited that signals were stopped unless we have contacted the dealer and get the realignment. Is your duty ends...

Dear sir/Madam,

This is regarding a technical issue.

I make a complaint on 1st Nov'10 and contacted[protected] sundirect executive (Name: Mr. Vikram) spoked to him about the complaint as" My sundirect channels are not working pls rectify this as soon as possible. But still that's not rectified. My Sundirect Smart card no: [protected]R in the name of N. Krishnan.
br...

The broad cost of TV channels has been stoped due to tech issues in SuN direct 15 days before.

and we have been informed that the Tech people will come and do the dish alignment.

But even after so many compliants raised through Email & phone calls to customer Service there is no response from their end.

on Each call they informing it will take further 2 or 3 days.

But evern after15...

Sir,
My Sun Direct consumer id no. is [protected] R. I have been regularly lodging my complaints with Sun Direct Customer Care Unit for the last two months for realignment of my Cable according to their Stelite change frequency but I have been provided only assurance that within 2/3 days their technician would visit and set the things according to new frequency. I am now giving up Sun Direct Cable DTH Services and connecting to some...

Dear Sir,
Since last one Year I am watching the Sundirect DTH - Actually my renewal Date is 25th December 2010,I recharged Ten day before for the watching purpose of Ten Cricket - India Vs South Africa I test Match, TEN Cricket Live Telecast, I purchased and Scratched the 110 recharge card for sun tv local channels and again two 25 Rupees Card . I watch the Ist Test Match very Happily and customer care promised me that no need to...

Hi

I have a Sun Direct TV connection , i am not recieving any channels and also i am not able to see any Doordarshan channels as the Sun Direct
has changed the satellite . I have given them complaints so many time and been tolerating their promises from past 3 months , till date there is no action from sun direct cable services , Hyderabad
Smart card number of Sundirect :[protected]

Thanks...

Sun Direct dish reset

I have been a customer of Sun Direct with Smart Card No. [protected] for the last two years. Recently, Sun Direct changed their satellite for which our DTH should be realigned. They said Sun Direct Officials will visit our house and align the dish if I register with Sun direct Head office, Somajiguda. I registered with the customer care office at least two dozen times since October, 2010 onwards. The Last...

I am the customer for Sun Direct, past 2 moths i could not see any channel. It was informed disk allignment has to be done. I technical people will come in 2 days. Aleady 2 months over. I these people could not do the proper serveiwe what hell they provide the service. I have call customer care around 10 times but poor response....

We have been complaining and asking the sun direct customer care for correcting their issue. The customer care, always has only one answer that they will send their people in 2 days. Since I paid a 1 year subscription i feel i have been put to last in their list. They lack technicians and genuinity.

I now a days never recommend people to take up sun direct.

Ramachandran
[protected]
Smart Card No:...

hello sir
no ation taken by costemr care my setup card no is[protected] R...

I am a customer for sun direct DTH Service. The sun direct DTH service is not working from last two months. Now it is totally nil. Even the info channel is off. The customer care center says that the box has to be tuned for the new satellite, as there was a change in the satellite services from sun direct. We are requesting for the required service from nearly last two months and have lodged the complaint many times, but till date no service...

I Suresh have a sun direct DTH connection. I have been complaining for realignment of my dish from last two months but nobody has come to do that and every time when i call to the customer care they says next two days your problem would be solved. They are saying same thing from last two months.
My card no:[protected]...

Even Nodal Officer is also not resolving my issue.

Dear Sir/Madam,



My Name is Satish and availing service of SUN DIRECT DTH from last three years on address : - Village Bhairapur, Post: Rataul, Dist: Baghpat, P-201101, landmark : Near Primary School. On 10.12.2010 i did the recharge of monthly channel pack of Rs.133.


Also contacted your customer care - but no resolution...