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Sun Direct Complaints & Reviews

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Last updated Mar 21, 2024
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Sun Direct Phone Numbers

Toll free
1800 103 7575
413
221
1800 123 7575
157
121
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+91 76 0101 2345
389
194
+91 43 1443 9959
75
32
+91 48 44439959
54
39

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Chennai
Chennai District
Tamil Nadu
India
600028

Sun Direct reviews & complaints page 108

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N
nallavan oruvan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

its official

Address:Bangalore, Karnataka

It is official now. Kalanithi maran is right now in homa like his father was in homa for more than a year and passed away which brought happy to all Indian industrial giants.

Kalanithi maran's keeps wife product sundirect has made a huge failure he has became begger. People might have seen him near kathibara junction when he was begging. Yesterday he suddently fell ill and his keep soppana sundary brought him to hospital....
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P
pradhipriya
from Chennai, Tamil Nadu
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Re-Attainment - No Response - Verry Verry Verry Poor

Address:Tiruvallur, Tamil Nadu

Sun DTH Connection - No Proper Response - No Service - Very Very Very Poor - Very Shame for take the SUN DTH Connection. Please Take Action to them. Cheating the Customer. No Customer Service. Only Money Mind Persons - Very Poor Service. Take immediate action and save the people from them. Please cancel the licence. Refund the money to customer with Penalty upto 1,00,000/-...
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I
indunilarajan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FREQUENCY ADJUSTMENT

Address:Thane, Maharashtra

We are trying for the past 1 month for providing the channels Kalaignar,Sun music,STARVIJAY, etc., Still the complaint is left unattended....
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bsivakumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Re-alignment of Dish to get subscribed channels

Address:Rangareddy, Andhra Pradesh

I am a user of sun direct for last two years. My smart card no is[protected]R. I am not getting all the channels paid for and the first complaint was made to SUN DIRECT EXECUTIVE on the 6th September, 2010 for dish re-alignment verbally over phone on their number 39407575 wherein their server was down and I could not get a complaint Number. Then onwards every time the answer is their technical staff will get in touch with us within 24...
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A
ahcreddy
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No service and response from last two months(65 days)

Address:Chennai, Tamil Nadu

I am very old customer of sundirect , but from last two months I am unable to watch many channels , and few channels are comming in Black & white and few channels are getting stuck from last two months , I have given a complaint in the month of September 2010 , they have told we will send the technician to your house for the re-allignment , but as of now no one come for the re-allignment , I have called around 50 to 60 calls and raised...
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P
prabhoooo
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charged for no Service

Address:Chennai, Tamil Nadu

We all have been cheated by sun direct without any service but only the monthly subscription being deducted for no service in the current set up we have. There was no reponse for almost 2 months on enabling us to change the dish direction but only subscription being charged.

Can authorities on the consumer complaint site take this to higher up in Sun network or help us get to the judiciary for the deficiency in service we are...
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S
sri9871
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance enquiry &login

Address:Tamil Nadu

balance enquiry & login problems...
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M
Malteshb
from Hisar, Haryana
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SUN DIRECT DTH SERVICE-IS WORST & USELESS

I have taken DTH CONNECTION FROM SUN DIRECT DTH SERVICE 4months back by paying Rs.2600/- for 12 months subscription (for the south pack)

I never got the promised channels till now and when I asked them they said they are upgrading the system/setellite & you get all the promised channel within 15 days
Now I am getting only Channels from Sun network (like Sun TV, Gemini TV, Udaya TV) all remaining channels are not...
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B
BabuAsian
from Bengaluru, Karnataka
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Missing Channels - No Support/service

Address:Bangalore, Karnataka

Dear Respected Authority,

Kindly help in solving my case, where Sun DTH is neither giving support on the ticket logged or refunding the amount.

First complaint given in the month of Oct'2010, where call number is not given.

SIM # : ([protected] R)
Escalation - Ticket no. ([protected]). Logged last month-2nd time.

Regards,
Babu
[protected]...
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S
sundararaju
from Chennai, Tamil Nadu
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NO SIGNAL - ANO ACTION - PLEASE REFUND MONEY

Address:Chennai, Tamil Nadu

My Smart Card No: [protected] Cell No: [protected]. REMINDER-10

No service for last 60 days but there are taking money from acccount
I am a customer of SUN DIRECT DTH. I am not getting any channels for last 70 days.Continuously calling the customer service they are keep on saying the same "We will resolve in 24 hours"..

My recent complaint Nos are follows:
1. SUN-26707
2. 1-[protected]br...
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K
kondetivasulic
from Palakollu, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no service

Address:Andhra Pradesh

respected sir,
i had a sun direct dth connection with an address of eluru town of west godavari district of andhrapradesh.Here the sun tv didn't have ditributor for attending complaints.eluru is a west godavari district head quarters in andhrapradesh. 3 months back sun tv started upgradation of their dth services,gradually they stopped one channel by one. nobody was attended for up grading their service. i complainted...
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D
Devesh Verma
from Mumbai, Maharashtra
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POOR SERVICE AND POOR RESPONSE OF CUSTOMER CARE EXECUTIVE

Address:Gujarat

Dear SIR,

I am really DISAPPOINTED with the services of Sun-direct.

I requested them to send the technician for reallignment of dish. I am calling customer care from 11:00 AM today and they were not able to give me the correct information. I asked customer care executive( named Sachin, LAKSHIT, Ashish and Maarlin) all were telling that there is tecnical issue which will be rectified in 15 min. but I called...
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A
akulakishore
from Shimoga, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sun-set top box

Address:East Godavari, Andhra Pradesh

setup box is gon & we have approach distributor & told him we have complained that maatv is not coming & after 10 days tv9,zeetv also are not coming & after 5 days setup box as been stopped & now after giving to distributor after 11dayes he is telling water is gone inside so give 1000/- for new setup box or else give 500/-for 2nd hand setup-box or else 150/-for coryiour charges we will send to company & replace it...
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L
Lakshman Nerelly
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to view subscribed channels ( Telugu Basic package)

Address:Thiruvananthapuram, Kerala

Hi,

Sub: Regarding Sundirect Satilite change effect

Sir,

Due to Sundirect Satilite Change I am not able to View subscribed channels. I already paid amount to view to my Telugu basic Package. But I am not able to view all channels.

Ex: If I choose TV9-Telugu it's showing satilite changed to new satilite to get this channel please call to customer care.

When...
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bhaskar_deee
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complete Channels not coming Since 2 months

Address:Hyderabad, Andhra Pradesh

There were many channels removed from Basic Plan in Sundirect DTH I have made many times to the Sundirect toll free number but the issue not yet resolved, since 2 Months am not getting Many Basic package channels.. Since 2 months am making calls to the Sundirect Toll free number they are taking complaint that’s it but the issue not resolving Kindly Put a complaint on Sundirect DTH As I have lost many new things which needs to be seen..br...
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V
visweswaran
from Narsipatnam - 531116, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

As per your notification in the Sun Direct Channel "New satellite Signals " for alignment requested.

Address:Visakhapatnam, Andhra Pradesh

Since for past one month, I requested and called your local Technician [Narsipatnam], Anakapalle Dealer M/s. Vani Distributers, as per your relay Phone No: [protected] and [protected] for several times "for realinment of my Sun Direct SIGHNALS". Till 28th., Nov. 2010, no body not registered my complaint and saying oraly in words, ''with in 48 Hours your Sighnals will be rsctified', but not yet till and not even ready...
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A
anishpr007
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service,worst customer service

Address:Kasargod, Kerala

NEVER EVER GO FOR SUN DIRECT, DONT THINK THAT IT IS FROM SOUTH AND THEY KNOW OUR TASTE, IT IS MERE WASTE. IT WILL SPOIL YOUR TIME/MONEY/HAPPINESS. WORST CUSTOMER CARE/SERVICE .FOR PAST TWO MONTHS I SUFFERED A LOT ,AFTER THEY MOVED TO A NEW SATALITE ,THERE IS NO SERVICE FOR MORE THAN TWO MONTHS,WE WAITED FOR THE TECHNICIAN TO COME,FOR THIS TWO MONTHS SUN DTH CHARGED 240 RS WITHOUT SHOWING THE CHANNALS.WHEN I CALLED THE CUSTOMERCARE THE EXECUTIVE...
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S
shinubenedict
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SERVICE DEACTIVATED

Address:Chennai, Tamil Nadu

sundirect dth smart card# [protected].

My service has been cancelled since last two month. and still they are taking dailiy rent. inspite of setting up a case with the customer support, and calling them end number of times, so far no help is provided. The customer support is there to screw up the customers happiness....
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S
singh deepak
from Delhi, Delhi
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alignment of disc

Address:West Delhi, Delhi

smart card no. [protected]Saturday, November 27, 2010 3:25 PM
From: "deepak singh" <[protected]@yahoo.com>Add sender to ContactsTo: [protected]@sundirect.in


sir
i have contct to you on 39407575 and[protected] so many time
for allinment of my dish. but no response till date.

if my dish is not allien in next 4 days i will force to bring the metter consumer court.br...
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P
PANDIAN.RK
from Chennai, Tamil Nadu
Jun 22, 2021
This thread was updated on Jun 22, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

many channels are not coming

I WOULD LIKE TO REGISTER MY DISGUST THAT FOR NEARLY MORE THAN THREE MONTHS I HAVE NOT ABLE TO WATCH THE FOLLOWING CHANNELS:-
1. CHUTTI TV
2. KALINGAR TV
3. JAYA TV
4. JAYA PLUS
5. RAJ TV
6. MAKKAL TV
even DD National is not coming.
every time i lodge a complaint with the call centre people (most of the time i don't even get their line) they simply say that there is some satellite...
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