Sun Direct Complaints & Reviews

I'm really very helpless person because i've chosen this connection. I've requested 4 times to your team to change my pack (within last 13 days) Complaint Numbers:(1) [protected] (2)[protected] (3)1-[protected] and everytime i found same answer: "sir apko dobara call nahi karna padega, 48 hrs me apki problem ka resolution ho jayega?"

I just want to know that HOW MANY '48 HOURS CYCLE' YOU...

I am really DISAPPOINTED with the services of Sun-direct.

I requested them to change pakage. I am calling customer care from 3.14 pm dt of 2.2.2010 to today dt of 17.12.2010 and they were not able to give me the correct information. I asked customer care executive all were telling that there is tecnical issue which will be rectified in 15 min to 24 ours. but I called continuaously. but technical issue was not rectified.br...

we have not been getting 90% of the regular channels since 40 days now. every one or two days a channel is blocked ..... problem happens to be with the Sun Direct who changed their satellite and the distributors must tune the frequency of the dish and adjust it to the new satellite. we have made many calls to the customer care sun direct here in Hyderabad who just take down the complaint and assure that problem will be rectified in a day...

Sun Direct changed the satellite view, but the dish view is not changed to customers for past two months, they can view only Sun TV not other channels. customer support is not replying proper answar after made th complaint two months before....

I.m S.K basha, a customer of Sun Direct stayin at MintoRoad New Delhi,..
I have been givin complaints for reallingnment of my dish for N numner of times...my compailnt nos.. are DS 359312/11, DL 357420/11,DL 303011/12....etc.but till date no one has approched for attendin the same nor called back for confermation..The service has become so worst that no channel could be viewed resultin in no other choice but to change to local cable...

Since last couple of months Sun Direct DTH is not working at all, Even after calling the customer care people till now no body had responded , whenever i called them their response is to start collecting history of me then finally says in 24 hrs we will be rectifying the problem. But till now no body has come to fix it.

Customer care people say they have less technicians so it might take some time. How can a company run with...

Hi,

I am a SUN DTH consumer. SUN DTH has been moved to some other satellite due to that almost all channels are not available and in the same regards comapany has issued free service for DISK re-alignment. I have logged multiple complaints for the same.I called customer care, nearest dealer and even AP Nodal office, i sent couple of mails also inever get any response from anybody
More than 2 months have been passed but...

Hi,

I am a SUN DTH consumer. SUN DTH has been moved to some other satellite due to that almost all channels are not available and in the same regards comapany has issued free service for DISK re-alignment. I have logged multiple complaints[protected], [protected], [protected]) for the same.
Each time I am getting same response and this problem still not solved. More than 2 months have been passed but there is no actions...

We are already fed up with sun direct DTH connection and nobody is taking any action against this service. We have made complaint to India broad band forum also. Unfortunately they have taken action against me (a poor customer) because of multiple complaint against Sun direct. They don't have the spunk to take action against Sun direct DTH system. It means the broad forum themselves are controlled by Sun direct people. Can anybody help...

Dear Sir,

I have compalined to sun direct, because of not received any single channel for the past 2 months. I gave the complaints many times to them, but till now they are not rectify the defect, even till now not visited my house to rectify it. We have subscribed for next 1 year pack. It was already wasted 2 months without seeing any channels. Please do the necessary action to them to rectify my complaints. I have given my...

Date:-14/12/2010

Dear sir,
I, My self kailash chandra swain R/O J-3,Ist Floor,Mukhram garden,Tilak nagar,new Delhi-18.

I purchased a Sun Direct DTH Service from One year back.My smart card no:-[protected]
I am facing lot of problems from six months that i am unable to watch the channels even i paid for these channels. i called so many times but sun tv customer care people saying...

Hi,
It is really unfortunate that I have to write to about SUN direct like this but I am forced to do that. I have been complaining to the local service provider of SUN direct to get the dish antenna aligned to get the signals from the new satellite as day by day the channels are disappearing ....right now I am left with only few useless channels ...
Whenever I call the customer care of Sun Direct (I do not want to tell how...

Hello Sir,

I VengalRao, smart card number:[protected] R. We have raised many complaints previously but there is no response from your side. Please Kindly check that signal work properly as early as possible. The following are our previous complaints:
2HY 3037324/11
HY 30182 13
Sun 101082...

Hi,

I am Manohar, i have been using last one and half year Sundirect, last 6 months i have been facing lot of problems with this service, there is no proper response from the customer representative, just they will give some suggestions whatever they feel, it wont give any resolution and time and phone bills waste, Its No 1 Worst Servcie in India, i may be not knowking other service provider, but as per my experinece its worst...

The channels went off the air since 01/JUL/2010 and i have registered many complaints in this regard. The latest one [protected] .The bangalore customer care seems to always busy and they said they will attend it max 3 days.I have been following up with the customer care for the last 4 Months .The sun direct person is yet to visit and rectify it. My connection is valid till Mar-2011 and they have deprived me of watching the channels i have...

i have given 152 complaints on there no. [protected]/[protected] each call cost me around rs.5/-
as per the company policy i should get 130 channels but i m only getting 16-20 chennels from last two months inspide of giving so many complaint there is not taking any action
and giving time by time around 48 hour so in this case what should i do ?


sundirect consumer no. [protected]

guljinder...

i got sundirect connection about 2 years, from last three months my channels are disappearing one by one, at present total dish is gone, displaying 'no channels' (because of their satellite change) . i complained to customer care nearly more than 10 times(by call and mail ) in last 3 months, no person came to rectify the problem till now.totally i lost 3months rental (330) and service distrubance.please help me.
My Connection...

My Smartcard No - [protected], I have given complaint on 2nd December for dish alingment as sundirect is providing free of cost as per their advertisement. After 10 Days i called up again on 10th December to know the status of the complaint and the executive has told me it may take some more days and anyhow i am forwarding this request once again to technical department. by evening all my exisiting channels which are working also vanished...

Since Sun DTH changed the statellite , we unable to see all the channels. From last 2 months daily one channel gone. I have complaint many times. They used to say same lie.

Today No channel coming. Even i called them they used to tell same lie.

VERY VERY VERY POOR SERVICE.


Arockia Raj...

Sun Direct DTH service have made a fool of its customers for the last 40 days and I am a victim of the same. Now I feel cheated, fooled, betrayed and fed up with the people. Customer service exe, must have verified my details and given me the complaint nos at least 10 times during this period. Also given the assurances every time I have called up. How can any human being tolerate such indecent attitude.
I must confess and I am fed...