Sun Direct Complaints & Reviews

I have a SUN Direct DTH. My smart card No is [protected]. For past one month, we are not able to watch any channel from this service. We have already made complaints with Sun Customer Service Centre in Delhi. We are not satisfied with Delhi customer Service. MD of Sun Direct DTH is requested to look into the matter and try to settle the case as early as possible.
I hope by registering this complaints on online will do better...

Hello Friends all over India.

Below is the procedure to file a case in the consumer court for not getting the service from Sun Direct:

1. Send a formal complaint to their Helpdesk from their website if not already done. You won't get a receipt from their site neither a ticket number.
2. To overcome the above situation, please send the same complaint to their email address from your email so that you...

sir,
I am a customer of sun direct since last one and half year.But since last 2 month i am facing problem in viewing channel. later on i came to know that this is due to satellite change.more detail about me are as following :-

Name :- Tejendra Jain
Mob. :- [protected]
Smartcard No. :[protected]R
Address :- Plot no. 2, Basant colony,
Behind of Akashwani,Bajaria,
...

I am switching to Dish TV. Think they are the best. This Sun Direct is not a professional company. If any of Sun Direct Management is reading this. I would tell them you have to first train your customer care personnel. They are the worst. People wont mind paying money and getting it fixed, you might have charged 100rs or so and the local guys could have come and fix it. Definitely you are losing 1000's of Customer like me. I will ever...

Hi,

The broad cost of TV channels has been stoped due to tech issues in SuN direct 3 months before.

and we have been informed that the Tech people will come and do the dish alignment.

But even after so many compliants raised through Email & phone calls to customer Service there is no response from their end.

on Each call they informing it will take further 2 or 3 days.
br...

For sun direct dish realignment purpose nearby one month 20times complaint to customer care but no bodies given the solution, finally i removed dish and purchase other company dish, now working good customer care support also good, my personal advise please don’t purchase sun direct dish customer support and commitment are very Very worst....

I owned a Sun direct DTH service([protected]).
3months back i have relocated from hyderabad to pune,
i have requested sun customer care to relocate my dth connection, they have provided me a
complaint number[protected] , Since then i am following up for every 3days ,
every time they are giving new complaint number and they told that their technical will come with in 2days, but they are not resolving it till...

I have purchased ‘Sun Direct’ Dis-Antenna from your authorized distributor M/s. Harmonics, Nimtala Chawak, Midnapore, West Bengal 721101. through voucher no DC 2633 Smart Card No [protected], Dated 07/10/2009. Now, I am facing lot of inconveniences for receiving the channels due to shifting of Satellite directions from Company End. Local company agent visited home for setting the channels and he demand carrying cost of Rs. 50/-. When...

Hi,
It has been 25 days since I have complained SUN DIRECT reg the pathetic channel service. I am able to recieve very few channels ( and just 2 channel that I desire). The company is charging full amount for not providign the service. When complained reg the same they say the technicians shall come and fix the problem, but till date there is not service from their end.

I want the SUN Direct to refund my service...

I availed sundirect DTH services in April 2010. Since last three months I am not able to get majority of the channels. November first week I lodged complaint and Sundirect informed me they will send their technician to realign the dish. Since after that regularly I am following up. Every time I got assurance that technicial will visit at the earliest. Since december 1st onwards I am not able to see any channels. Followed up with sundirect...

Dear sir,

i hold sundirect connection from 13 march 2010

from september 2010 channels are missing one by one

from october 2010, no channels are vissible, showing 'no CH' on my setop box

i complained to sundirect through online complaint on november 2010 and december 2010
also throgh customer care call centre nearly 15 times by phone (call cost 8rs per call-100rs)br...

This is Raj kumar,

my smart card no. is-[protected],
2 months before i repeatedly called sun dth customer care,for re allignment of receiver. they couldn't do it for me. then i made it by paying 200 rs, to a local technician.

today[protected],i recharged my ac. with 300rs,and asked them to add hindi channels, but they directly changed my basic package....

I have been a customer of Sun Direct with Smart Card No. [protected] for the last two years. Recently, Sun Direct changed their satellite for which our DTH should be realigned. They said Sun Direct Officials will visit our house and align the dish if I register with Sun direct Head office, Somajiguda. I registered with the customer care office at least two dozen times since October, 2010 onwards. The Last complaint register Number H4...

I am a resident of Talakatpura, Bangalore. I have a minor dish adjustment and software updation problem that Sun direct is nor resolving for the past 60 days!!! i am highly unsatisfied.

I have called them 21 times.. every time customer care gives false promises but nothing happens.
This is the worst customer care i have ever faced.

I urge sun direct to resolve this issue.

Name: Sashibr...

hlo sir,

Mene 12/112010 ko apna sun direct disk connection renuew karya tha. lekin Sun direct se hume channel activation service provide ni ki gye jabi me super mega back dalwaya tha jiski hume service 19/12/2010 tk ni provide ki gye. me sun direct me kai bar apni complaint kar chuka hu. sun direct wale kehte h hum apna engineering bhejege mgr abi tk koi engineer ni deja dya h. please ap meri complaint ki sunwai kare.
br...

I have signed for a Sun Direct subscription on 17/3/2010 by paying a sum of Rs. 2,440. For about two months now most of the channels I subscribed for cannot be viewed. I have contacted thier call center for over a dozen times during the course of the last 2 months. Every time I am promised that a technician will come over within 24 hours and attend to my need. Unfortunately I did not receive even a call from any one from Sun Direct. My Sun...

I am using the SUN DIRECT DTH connection for the past 2 years from August 2008. Smart card NO: " [protected] " . For the past three months. I am not able to view any of the channels. I have made many complaints to SUN DIRECT regarding DISH re alignment. Yet no technical support so far. For the past three months, we are fed up calling the Customer care people. Even they are not clear in providing a proper solution....

Dear sir,

My dish tv sun direct Smart Card No.- [protected] is not working since 9th December to till date, I am trying to complaine in custmore care 6th times From 9 th December but they are not showing any intrest to resolved my problem, when I call to custmore care they are saying will will be resolved my problem to sending their engginier with in 24 hours. but after 24 hours they are not calling me or my problem is same.I...

Hi,
Am customer of sundirect dth
Customer Id: CR-4533789 Customer Since:[protected] Smartcard Number: [protected]

Sun Direct has moved to a new Satellite. When I switch on my TV, I am getting a message saying "We have moved to a new satellite. Hence your Dish needs to be retuned to the new satellite immediately. Service on this satellite will stop shortly. Our distributor/Dealer will do the Dish adjustment...

Dear sir

I am using sun direct for last few years ,since last three months i cant acsess any chanals through my connection ,i made the complaint vary next day when i lost the channels ,i called there customer care more than 3 times per weak ,but untill now i dedent get any good responds from their side ,i dident make any delay for monthly payment ,mysmart card number [protected],and connection holder seema v....