Sun Direct Complaints & Reviews

Dear sir,
I have taken SUNDIRECT connection in Setember Month.After 3 months ie.from November onwards channel are not coming .when i enquired ,They said some sateelite problem which will be get resolved within one week.but still it is not resolved.
Already i Have given four complaints and i spoke to customer excutive .but there is no response .why these people are giving worst service ,please take necessary action to avoide...

Dear All,

From last 1month i am not getting the some channels gainst pay. If i call on sundirect customer care the officails were rude to me. Not less than 10 to 15 times i called to customer care and its officials use rude always.

If i ask them status on my complaint no they use to say wait for 48 hours and we'll get back to you.

Pls help me out on this.

Regs,
Pradepkumar...

Sir,

After complaining for several times to the customer care since last two months, there is no positive response from the technical side. Since then I am unable to watch none of the channels provided by your SUNDIRECT.

Request to do the needful

My present address:

Sukadev Chuli,
19/41, CASB Complex, Brare square, Air Force Station Naraina,
Delhi cantt - 110010br...

Respected sir/ madam


With referances to the above subject mentioned i have made the payment of 1600 rs on 28/nov/2010 between 2.00 pm - 3.00 pm afternoon between this period of the time i have recharged it to use this sun direct DTH services but from that day i didn't get any of the channels till today my packs are one addon that is Discovery channel and Malayalam basic pack for 13 months right but when every i...

From the last one month, I'm not getting the channels including SunTV, KTV, SunNews because of the Satellite change. Dish has to be re-aligned to get the channels.
I made a complaint through Customer care,Hyderabad on Oct'26 2010. No resolution for the issue has been met Yet.

From the last fifteen days, I'm calling Customer care, Distributor daily and reporting the problem. They are simply asking the...

I have been using a sun direct DTH service for the last two years. Since August 2010, the services have been intermittent due to some sattellite problem. The local delaer is irreponsive. The call centre executives promise to look in to the proble soon. But nothing really happens. Three months have passed I have not yet get the services restored. SINCE SUN DIRECT HAS PROVED THEMSELF TO BE A PATHETIC COMPANY WHO CANNOT OFFER GOOD SERVICE, I...

Smart Card No. [protected]R

i am a customer of sun direct DTH vide the above card no. i am facing a problem of some of the tc channels being not telecasted in my DTH connection.

when inquired sun direct have said that they have move to a new satellite connection and hence qe r required to ask the dealers or distributors to change thd dth connection to other mode.

when we have put the request with...

My SUN DTH Smart Card No.[protected]. Past two months all Tamil Channels are Blocked due to Re-Allinment. I am complained to Sun DTH Customer Care so many times ( 50 Times ) . No Reply till date and also complaint to Global Sky Service he asking Rs.500/- to Rectification ( but it was free of Cost ) and his Name Mr.Joy and Phone No.[protected]. and also complaint to Asian DTH Division Mount Road, Phone No.[protected], Cell [protected] and Sun...

Sun Direct has changed Satellite from Insat 4E to Measat 3. Now we could not see all the channels which i have paid for.

I had given the compliant 40 days back (August 21st -Compliant Number is [protected]) to Disk REALIGNMENT due to sun direct satellite change..

Every day when i call sun direct customer care they are saying that issue will be resolved in 2 days.Still No action has been taken.

Dealer...

Hi, Sundirect has moved to new satellite and are displaying ad in the TV giving the contact number of the customer care. They are asking to contact those numbers to get a free realignment done. Unfortunaltely the customer service is so poor. Everytime we call that number (my smart card no: [protected]) they will givce you a complaint reference number and say they are forwarding the complaint to the concerned distributor and will be fixed...

Most of the channels have been moved to new Satellite and they are not providing the service to update it...They are offering free service to update it , but no responce from customer care or distributor...
I made about 50 calls to the customer care and distributor.....Distributor is telling he cannot do that...Costomer centre is telling they have forwarded the complaint..But no service from anybody from past one month......
br...

Dear Sir


my name is sathish My smart card no.[protected] from surat i m complaint in last 15 days sundirect DTH Signal changes there was no response any message,any phone not received till date and see his say company solve the problem

1.DTH Signal changed company problem not customer problem any signal changes advance position in company responsiblity
2.TV ADVERTISING DTH SIGNAL FREE OF COST...

Respected sir,
This letter is to inform you that my dth service provider"sun direct"is not giving any response to my complaints.Every time i call the customer care service, they promise to send a mechanic within three days in order to upgrade my dth connection.But a month has passed and mechanic has not come.I am facing this problem since 6 months.Even free to air channels are not received properly.
Thus you are...

No Service-No Action but Taking Money from Account

My Smart Card No: [protected] Cell No: [protected].

No Service - No Signal But my money is going out from Account
Beware - Cheating - I Suggested please do not install SUN DTH Service, All Installed People do not Recharge either for 6 Month or One Year period Cheating, Cheating, Cheating - >>>>>.......

I had a SUN direct connection from Jun 2010

The dish was realigned on 16 Nov by their technicians , the same day I added five add on channels(HBO,Start Movies, Pogo, Cartoon NW, History). Since then i was unable to watch the channels. There is no clarity at all for these channels. I launched complain several times in[protected], they have given 48 hrs, 48hr 24, hr and so on, but NOTHING REALLY HAPPENED.

br...

sir,
we offer ur dealer for transfer of dth service from 70/25 g-2, krishna nagar ,6th street,virugambakkam,chennai. to 29 A subhanu apartments, 4th street , brindhavan nagar, valasaravakkam,chennai. we book thecomplaint already on 1st november. but till date there s no response from ur customer service or else. for the past two days they r not attending our phone properly. and it is switched off.my smart card no. [protected]R name....

I have a Sundirect DTH connection. I opted for the Hindi package with Asianet additional pack paying the requisite amount. However, inspite of 30 days the service is not activated after 20-25 complaints and personal visits to local vendor.

My sundirect ID: [protected]-R

Complaint number [protected] lodged with sundirect customer care.

My mobile number: [protected]...

i ve logged a complaint to sun direct sayin dish allignment. they told they ll do free of cost. and later they came after 2 months after logging the complaint... after alligning they charged me... i request someone to take very serious action against them.... people never go for SUN DIRECT... theirs is the worst service.. ull repent i[censored] go to them........

This is Harsha bearing smart card number [protected]. i have been requesting for realignment of dish since 3months no one has approached till now.More over many channels have been deactivated by sundirect. i have been trying to distributers, nodal officers, dealers phone numbers but in vain. finally i decided to throw this sundirest dish and buy Tata Sky. Really pissed of with customer care (real stupids) and nodal officers never pick up...

Hi,

Sundirect is having a very very very very worst service. We took a sundirect connection in 2009. Till one month back we did not face any problems. But last month onwards actual problem started. We are not getting so many channels though we paid money for that channels. We called so many times to sundirect call center. Every time the people are telling that technician will come in 3-4 days like that. But nothing happened...