Sun Direct Complaints & Reviews

Smart Card No. [protected]
S.Muthu
97/2, Central Revenue Quarters,
15th Main Road,
Anna Nagar, Chennai - 600 040
Mobile No.[protected]

Even after making repeated calls to Customer Care Number, Dish adjustment has not been done so far. So we are not getting Vijay TV, Raj TV, Sun Music, Kalaingar TV etc., The local distributor M/s.Ranga Agencies, Villivakkam, Chennai - 600 049. has not lifted...

I own a Sun direct DTH service. For the past two months i am stop loosing one or the other channels and now left with just few channels to name.

I have raised a complaint almost a month back, for retuning the receiver for the new satellite of sun direct DTH service. It has not been resolved till now and i have been loosing all channels one by one.
All my favourite channels vijay tv,kalaingar tv, sun music, raj tv and...

I am Unable to see channels in tv 10-12 Days because sundirect dth do not given properly .

Sun direct no [protected]



I have a problem with your sun direct service. Last alignment after not coming channel properly, and show no signal contact with distributor then no response. Then log call in customer care date 18.11.2010 call no.1-[protected] after call log told me that 24 hours rectify your...

I have a DTH connection and due to the tech. reason of the service provider most of the programs are vanished and not visible. There is always an adv. saying the " we have moved to new satellite and your dish need to be returned to the new satellite" Distributor of dealer will do this at free of cost.....While I contacted the customer service, theere is no response from them. I lodged teh compliant through their website, but still...

Dear Sir,

I am the customer of Sun Direct DTH since June 2008. Recently I had been facing problems with the signal reception and un-availability of channels.
I recently raised a complaint with the customer care dated: 22nd October 2010 - stating that am not able to view most of the channels, for which they told that they will be sending technicians in 3 days. I waited for the time period and called up the customer service...

hello,
This is suresh from chennai , i had a complaint of channel which yet to come in sundirect that is ten cricket most of the cricket live action cricket of india .this is too bad other dth have launch this channel why cant sun direct please look in to this work this early as possible for better prospects


thanks ...

i have sun dth service my smart card number is [protected] and since last month the company have been moved to a new satalite and i am not getting some channels which i have viewed regularly. in their advertaisment they were showing our techicians will come to you for re alignining the dish on nov 5th i have complaint to realign my dish (call center no.[protected]) complaint number 1/[protected] and they have not attended my COMPLAINT TILL...

Card No.[protected]

I have taken SunDirect DTH connection in the month of August 2010 from Agari Enterprises Surathkal, Mangalore.

From last 2 months it displays the message to change the alignment of the dish. I told the supplier and complained in the customer care. Daily i am calling these people and they are assuring me that within 24 hours it get it done. Bust from last 2 months no body corrected the problem....

"Your DTH service equipment needs to be upgraded for uninterrupted service. Sun Direct is sending its technicians to do this for you.We request you to please co-operate with them to help us provide you better service.Please note that this service is free of charge.Thank you for your co-operationSun Direct TV Pvt Ltd" Sirs,The above is the reproduction from your website. smart card No.R.[protected] Today, one...

I have subscribed for new SUN DIRECT DTH connection in 2009 for 1 year. I called up customer care and they sent an hardware engineer for installation for 1 year. After few months later, I came to know that my Services has been charged for every 3 months and stopped completely after 10 month. But I have paid lumpsum amount recharge for 1 year. Later when I complaint to the Customer Care, to my surprise they updated me that my distributor is...

sir,
On 13 Oct 10 i have taken a SUNDIRECT DTH connection from a delar named SUNRISE VISION. located near flat no. 1, Type A, Pkt 2, Ph 1 Sec-7, Dwaraka, New Delhi. I had prefered for south pack of which i see only Telugu channels. But from the very next day Maa TV was had no signal. the message says that i satellite has changed soon a technical team will come to adjust the dishno even a single person has come to rectify the problem....

I have a Sun-Direct connection (Smart Card Number No.[protected] R.) which was purchased in July 2009

In August 2010,I got a message from Sun Direct saying that after up gradation of their server related issues, the dish has to be re-aligned ,so that I get all channels.

For the past 2 months I am following up with Sun-Direct for the same, but to no avail. I have contacted the call center where they take the...

i am a customer of sun direct smart card number-[protected] i had been giving complaints from one month about re-alignment but there was no response my contact details chaitanya,ph-[protected],[protected]...

A SINCERE ADVICE NOT TO GET A SUN DIRECT CONNECTION

I have purchased a Sun Direct Connection with Smart Card No.[protected]R about Jan 2009. And twice got a connection of 12 months each.

Customer Support never responds to my requests even if it did so, that is only after months and My DTH Connection is frequently down once in every 3 months for a duration of one month.

The first Problem I faced...

the company has changed its sattelite and has not re alligned the dish thereby dislocating service,. in spite of repeated trails could not reach the company thro phone since no one is responding.the connection no is [protected]. we complained vide no[protected]. we are provided with a contact no[protected] naming the contact person as Mr Srinivas. the notice appearing on the TV Screen directs us to contact[protected]. no one responds on...

Hi,

Please find below my complaint letter send to Sun Direcct CEO & copy to their customer care. I had followed up multiple times on daily basis after this. One of the agent who spoke to provided me their agency in Kottivkkam (MSP Enterprises).She even told she is facing the same problem for her connetion at home......

I spoke to one of their person after long struggle in reaching them. They promised some...

Myself RAVINDKRISHNAMENON, No. 2, BHAVNIK APARTMENT,AMBAVIJAY SOCIETY,JAMNAGAR GUJARAT.

SMART CARD NO. [protected]


In spite of repeated complaints to SUN Direct TV Ltd. for the last one month no response from the company. Presently paid Channels are not coming
I have paid subscription for a period of one year for freedom package.

My compliant no.

Thanking you,br...

I am tired of SUN DIRECT for their unporofessional customare care. They shifted their satellite and they took 2 months to realign my dish. It took more than 20 calls to customer support, every time they say within 24 hrs they send technician, but never did. The customer support executives are very poor at communication, their language is very lethargic, lacks professionalism. The quality of the call is so pathetic, we hear lot of noice around...

MY SUNNET DTH CARD NO. [protected], NOT WORKING PROPERLY, SOME MESSAGES COMING AND SHOWING YOUR SERVICE ENGINEERS WILL BE COMING AND CLEAR THE MATTER, THEN I CALL YOUR AHM (NO.[protected]) ON SEVERAL TIME AND BOOKED MY COMPLAINTS , EVERY TIME TEHY TELLING AFTER TWO DAY OUR SERIVCE ENGG. WITH YOU AND CLEAR THE SOLVE ,THEY FEED THE SAME MESAGE ON EVERY CALL EVERY BODY AND TILL NOW WE ARE NOT GET THE SOLUTION, YOUR DTS SERVICE IS VERY POOR,...

sir i have buy the sun direct dth one year ago but from that time i did not recieve most of the channels close. recently 4-5 main hindi chanels removed also ,which is paid in advance for next six monthes. there are a lot of inconvenience between the customers and the above dth service , in the info section the dth company shows that an upgradation needed to your dth antenna which is provided by local dealers for free to the customers but...