Sun Direct Complaints & Reviews

SIR ,
I AM A CUSTOMER OF SUNDIRECT FOR MORE THAN ONE YEAR.YESTERDAY i.e WHEN I SAW THE WEBSITE OF SUNDIRECT I SAW A NEW PACK . THE NAME OF THE PACK WAS 'INDI PACK' . THE CHARGES WERE FOR ONE MONTH RECHARGE Rs.145+TAXES. IN THAT PACK ALL THE MALAYALAM CHANNELS WERE INCLUDED i.e ASIANET & ASIANET PLUS WERE ALSO THERE. I RECONFIRMED FROM CUSTOMER CARE OF KOLKATA AND THEY TOO TOLD THE SAME THING. I RECHARGED...

Address:
cf-04,arunflats,vinchyachal,
Bye-pass road,
Madurai-625010.
many times we contacted our local sun direct customer care serivce to change our sun direct dish antannae direction they not showing the correct response to us.many times we called and informed but they not responsing.Our smart card number is[protected]R, day by day we loosing the channels one by one. so please take a proper action....

MYSELF AND 5 OF MY FRIENDS ARE HAVING SUN DIRECT DTH CONNECTION. SINCE JULY 2010 WE WERE NOT ABLE TO GET ALL CHANNELS, BUT NOW WE NOT GETTING ANY CHANNELS ON SUN DIRECT. THE HOME PAGE IS DISPLAYED. WE ALL HAVE SUFFICIENT BALANCE IN OUR ACCOUNTS. THIS SITUATION IS PREVAILING SINCE 25th OCTOBER 2010. WE MADE SEVERAL COMPLAINTS THROUGH PHONE AND WEBSITE OF SUN DIRECT, BUT THERE IS NO RESPONSE. WE ENQUIRED AT THE LOCAL DEALER AT VALPOI...

They have announced in channel that the disc positioning would be done by rep FREE of charge.

They have not attended of their own and even after complaining on 25th OCT REF NO[protected].
Daily I am reminding and am informed all other known inf reg Sub and due date but not replying for action....

Hi
We have problems in viewing channels in sun DTH. We logged complaint 2 weeks before. No body responded back. I kept on calling them, the people there said they will fix the problem. Till now they have not even called. Sun DTh is the worst service i have ever seen. My neighbours are having some other DTH they have better service than Sun DTH. My problem is i ve paid money for the pay channel that is also not coming. Sun DTH should...

Due to the technical reasons Sun Direct DTH provider supposed to send their representative to re -align the dish to restore the missing chanels like Vijay TV etc etc. Even after registering repeated complaints thru the customer care telephone numbers provided by them no one turns to resolve the issue.

Since they have collected the chsrges by advertising attracative schemes they are least bothered to attend to the customer's...

Since Last ten days I am not getting any channels due to either Satellite or other technical problem. While switch on the TV there is an advertisement that I should contact the DTH dealer. I have already complained many times to their Ahmedabad office, Customer Care and even Chennai office. But still not working. I have already paid for one year.
my details are under:

Customer Id:CR-3391241 Customer Since:[protected]br...

WE PURCHASED SUN DIRECT DTH, BUT IT WAS NOT WORKING AND MADE COMPALINT WITH DELHI SERVICE CENTRE AND PROVIDED COMPLAINT NOS.[protected] and[protected]. SERVICE EGINEER TAKEN AWAY THE SET UP BOX ON 14TH SEPTEMBER, 2010 AND NOT RETURNED BACK. WE MADE MANY COMPLAINTS. NOW THE SERVICE CENTRE NOT AWARE ABOUT THE ENGINEER WHO HAS TAKEN THE SET UP BOX. NOWDAYS WE ARE NOT GETTING ANY RESPONSE FROM SUN DIRECT SERVICE.

WHO STAYING...

I am having Sundirect DTH connection and I am not getting the signal from the last one month stating that changed the satellite and dealer personl will visit to change the settings. I have given the complaing on 29/9/10 and they confirmed that they will attend in 72 hours. But still today nobody attended the complaing and giving a false information that will attend in 24 hrs time. I have done 5-6 times follow up and has become waste....

Vijay tv and other channels were blocked instead of tat we get notification page to retune tat is someone from sun direct will come n tune dish for free of cost. we got notification page in some channel to retune so we have contacted covai direct ,rspuram , coimbatore contact no: [protected]...after several calls 17 days later they came and after tuning they tried to upgrade the software but it got failed and they told to bring setup box...

Last One month I complaint to customer care more than 50 times still the disc Allignment is not done and also ther do not care about that
Really the problem so far is not attended by i geeting mail confirmation problem solved.

I suggest all public please do not go SUN DTH, They never care about the customer.

SR Number:[protected] Call closer is not true

SR Number:[protected] Call...

My smart card number is [protected]. I am stayinng in JP Nagar 7th phase Bangalore.
From past weeks I am unable to view any channels as sun direct has moved to the new satellite.
I have raised a complaint regarding this(Complaint number [protected]) but no action has been taken.
When I called the customer care they gave me mobile number of Trade Horizon, however no one
responds when I called to that mobile number....

Dear Sir,
I am customer of Sun direct DTH.I am unable to see the channels due to some satellite problems since last three weeks.I have complained about the problem to the local sun DTH dealer/service center as well as to lucknow many times but problem has not been shortedout/removed to till date.
Kindly shortout the said problem as soon as possible.

Thanks
S.K.Chaurasia
Bareilly...

I'm a subscriber of Sun DTH and now they have announced change of satellite and free upgradation to all Sun DTH buyers. The Dish and tuner are insalled in Perinthalmanna. Whenever I contact the dealer / distributor :(Hytech - Phone :[protected]), they say the will send the technician . I have waited for three weeks. Now they say that the subscribers should pay a service charge of Rs. 150 for upgradatioon. There is no justification...

I bought a Sun DTH connection (Smart card #[protected] in the name Manoharan) on April'10. The chose Sun DTH because of the brand image which i'm regretting now. Such is theri appalling service. In the mid of May, there was cyclone in TN which badly affected my dth connection. DTh services stopped working completly after 3 days. I kept calling people after people, CC and their distributor (Vidiyal Communications). I even took leave...

Dear Friends ,

I have purchase Sun Direct last year. But from last two month my experince is very very bad. They are displaying in there channels that they are shifting to new Satelight and they will be sending Service person to for adjust the Dish.

Even after paying amount i am not able to view channels . and i have call more then 15 time to the customer care service but no response. Every time they give new...

My SUN DIRECT was not working and made complaint Nos. and[protected] and[protected] respectively. Engineer from SUN DIRECT taken away the the DTH Box on 14th September, 2010 for repair and not returnback till now. Now i have contacted the customer care again. They inform us that no idea about it who has taken away? asking to us. I think SUN direct engineer is not genuine and not allow them to enter in the house for installation. Please...

I was using a sundirect connection in my residence(R-4 ;Sector 12 Noida ; U P .) since 7th Feb.2009,after paying Rs.2000. I got it transferred to Roorkee on 21st May 2010 and all the items were surrenered to their dealer (SUNRISE Automobile Engineer ;A-111,Sukhdev Market,Kotla Mubarakpur;New Delhi-110003 .Mob.[protected]) .Rs.150 also paid as dismantling charges. But I could not get it installed at Roorkee as there was no dealer for Sundiret...

this is mr.x . experiancing major problem in the telecast from last 2 months. i had complainted to the sun direct many a times but still no development. nobody is coming to repair. all the channels are getting strucked. sun direct service is really very poor and not geiing to the customer. most of the people in my town is having same problem. complainting again and again is waste of time. so people who are attracted to the service please...

I am using sun direct for past two years and it was plesantlly goingon.The problem started when the notice started flashing in the screen stating that dish has to be realinged as the satellite has been changed and the realingment is free of the cost.
When I tried to book a complaint 03 months back I got very beautifull service from sun direct by giving each reference no the each time i call to their call center.
Till now I have...