Sun Direct Complaints & Reviews

sir,
i am a doctor working at railway hospital,guntakal,anantapur d.t., Andrapradesh, i got my sundirect dth connection as a 6months prepaid package on may31st of 2010..my smart card no:[protected].suddenly my tv channels got scrambled on sep.21st 2010 for which i started complaining at cutomer care..they told that software renewal was going on for which a renewal service has to be done to my dth connection, which is actually a free...

Dear sir,
I use sun direct.My smart card id is [protected]. There is" E-50-32 no service is available" always on tv screen comes.I called to sundirect customer care they said restore the factory settings but after doing this unable to view the channels.there is some signalling problem.there is always poor signal strength.I tried to contact the distributor seevision sector-7 Dwarka many times by phone on [protected], they...

SUN DTH has shifted it's channels to a new satellite and for the last one month splashing a message saying that the antenna would have to be aligned to the new satellite and would be done by their executives free of cost.
In this connection I have spoken to their call centre, their regional manager, their technician. Every time they commit to come and rectify on a specified date, but never turn up. Whenever I call them, they...

Sun direct is splashing a message on the screen for almost the last one month that they have shifted to a new satellite and the satellite adjustment will be done free of charge.
I have lodged a request to their customer care call center
[protected] on[protected] and again on[protected].
Since then i am calling daily for the same. The routine reply is "it will be done within 24 hours". But till date[protected]...

my name is Y.Nagaraj. Chief VIgilance inspector in Railways. my smart card number [protected], parvathinagr 2 nd cross, opp TVS show room , preeti beautyparlour, bellery, mobile [protected], land line [protected]. all channels are not comming, advertisemant shows adjustment required but dealer says i have to pay one hundred rupees for adjustment of dish. he not taking care. last week renewed, permit me to go for consumer court...

our dish has not been not working for the past one month. our smart card no is [protected] .we have made several complaints to the customer care.till now it has not rectified and also no proper response. the complaint numbers are[protected] and[protected].we are very dissatisfied with your service.so take necessary action immediately....

I am getting note regarding upgradation from last 2 weeks. I waited for a week for the engineer to come. i logged complain for the same 1 week ago but still my call is not attened....

Dear Sir,

We are the existing customer for your services since last 1.50 year. presently your services is not fully satisfactory because of satellite problem. we contacted to your customer care center repetitively they assure that we sent our engineer for realignment within 24 hour but till date no any solution is provided. we are suffering from last 2 months but no any action is taken from your end. we request you to correct...

Complaint on SUN Direct DTH TRANSMISSION due to satellite change.

I am a Sun Direct DTH customer from Pune, Maharashtra, and the smart card No. r.[protected]. I had given a comment in the web site for the customer care of SunDirect 3 weeks back regarding the TV Channels missing from the transmission due to change of satellite. Still it is displayed in channel No.001 that the technicians from SUN Direct would attend the...

I have lodged a request on the 22nd of October for the realignment of the antena due to Sun Direct moving to another sattelite.
It si the worst experince one can go through the call centre as well as as any sensitivity to client service. I would have called atleaset 100+ times and I have still n ot received any worth while answer.
I have decided now to cancle the subscribtion....

dear sir,
my name is Bhaskar Sashi Kumar,aged 66,Male,employed as a Manager,stores inspection in a private ltd aviation logistics company at Chennai airport.i have a DTH satellite TV connection from Sun TV network since last two years.my card no.is [protected]R.for the last two weeks i have been getting a cautionary notice on my TV that the SUN TV is in the process o[censored]pdation of their satellite frequencies due to merging with some...

My smart card No. is [protected]. I am not receiving even basic channels for the past several days. My dish has to be adjusted. In spite of repeated complaints no action is taken. I have already complained that customer service numbers are bogus and they are not in service. Here is an immediate proof of fooling customers. [protected] is the number now being telecast in the TV to be contacted for dish adjustment. I have tried and tried...

Hi this is Harish am the coustomer of Sundirect DTH, My smart card no [protected] from last 15 days am unable to watch even single Chanel also, they r provid the service person number [protected] person sandeep i tryed this num it's swich off there is one more num [protected] he is not picking the call, and i have try ed almost 8 to 10 times request number[protected] and [protected] on 10/11/2010 i have spoken with one customer care person...

sir,

I HAVE PURCHASED DTH FROM SAI VISION TIRUPATI, I ASKED TO ADJUST THE ANTENNA 13 DAYS BACK AND SO FAR NO BODY WILL ATTAEND, AND VISITED DIRECTLY TO THIER SHOP THEY ASKED MONEY FOR ADJUST THE ABOVE, BUT THE DIRECT IS ADVERTISING IN INFO CHANNEL ON FREE OF COST, AND THEY USED VUGAR WORDS AND DISSAPPOINTED ME, IN THIS CONDITION I WANT TO SURRENDER THE ABOVE, CLARIFY AND ALSO THEY REFUSED TO ACCEPT THE RE-CHAGRE MONEY....

All most all channels are not accessible in my receiver from one and half months back. I kept quite because the problem is with your end and i was offered a service with in 24 hours when i took the connection. i am loosing my money as this is a prepaid service.

And at last i raised a complaint on 31st of October and the complaint number is[protected]. I was informed by the call center team that it will be resolved in...

Hi,

I am one of the old customer of Sundirect staying in Malviya Nagar, customer id : CR-2372250. Recently sundirect had provided the free re-alignment facility to all his customers. I have raised the complain against these guys to do the re-alignment as early as possible but no response. Later 1 month back, I am not able to see any channels and I am getting on all of the channels message as "No Signal".
br...

I am using your sundirect for the past two years. Last 5th your company representive came and realignment made in my box. After that we are not able to see any channels except Kaligar Tv and DD channels. For that I made complaint with your customer care centre and Your representive office Kovai Direct nearly 7 or 8 times. But till date no reply from your end.
My smart card no.[protected]
STB No.[protected]
My Complaint...

Dear Sir,

I am using Sundirect connection with Smart card number is[protected],
Name: venkatesh
Number : [protected]

i had raised a complaint on 24th of Oct 2010 saying that iam not getting few channels one of the customer care executive told me that she had taken the complaint for the same wait for 72 hrs,

i have waited for 1 week again called to Customer care on 31st Oct 2010br...

i purchased one sundirect connection on 14-06-10,at that time the offer validity is for 5 months,as per the offer the i have validity till dec 11 2010,but the account is in grace period for 6 days,i complained in customer care many times ,but they actully cheating me ,my SMART CARD ID IS- [protected],
complaint id - [protected]

Radhakrishnan Niar
ponkunnam([protected])...

I, Lt Col Shashi Kumar, resident of 139/2, Harding line, Ambala Cantt, has got a Sun Direct DTH box no PO [protected] and Smart Card No [protected]. This year Jul I renewed my subscription for one year the hindi and languages till Jul 2011. Last two weeks I am not getting Asianet and Asianet channel. On enquiry from all places including customare care service they said the channel has been cut. But as per their terms they suppose to inform...