Sun Direct Complaints & Reviews

I have recharged my sun direct with smart card id ([protected])but in tv no channels coming and showing that please call call centre to activate and i called customer care and then he told that you have made an hd recharge but yours one is normal set up box so I ask to convert to normal he agreed and told that it is done and it will be activated within 15 mins to 2hrs time and it's still second day there is no response and in television displaying same like please contact call centre to activate

Dear team,
I have install sun direct disk.last 6 month only I have seen 2 channels.no executive supported.so kindly ratify the issues.I’m not satisfied the sun direct til now

Today morning when i switch on the tv it is showing that please check the cable...like that its shown. After checking all the things I found nothing missing and after that I have done Factory reset and now also it's not working and its showing as in picture.
Please send a technical person at the earliest as possible.

My contact no. - [protected]

Card contact no. - [protected]

Thanks

Arunagiri

Please send a technical person for doing some repair work in the sundirect at my house.
My mobile no. - [protected]
Sundirect taken mobile no. -[protected]
Location - Erode - Nadupalayam- Anaigoundanpudur.
Requesting your help at the earliest as possible and contact me at [protected].

Thanks

ARUNAGIRI.K

I am using Sun Direct since 6 Years. I have continues issue with signal lost. I logged a complaint against the issue. Technician called me and asking for 150 Rs for service charge. I am using Act Fiber net for my interest connection If there is any problem facing they will direct come and provide free service. Why Sun Direct DTH failed to provide service free. My Smart Card no: [protected].

I have recharged for my relative home sun direct DTH on July-11-2022 for 559 amount got debited from my account via google pay at 02.06PM but recharge not done . Kindly refund the amount RS.559 or do needful.
My sun direct number is ([protected]) transaction ID is[protected].

I had recharge the Sun direct on 14th July 2022 through Ptym and the amount is also deducted from my account but sun direct app is showing transactions pending.
Slove the problem

Transaction ID:52475923
Sundirect smart card no:[protected]...

I had recharged the my sun direct number, & my brother also did recharge on same sun direct number .
So how can I get my money back or recharge done can active when first one will expired . Please let know, that when will I receive the money .
Please look into the matter...

Accidenty Recharged my Old Sundirect smartcard number, That was not in use, Please transfer the recharge to my new Smartcard Number

Some sports channels aren't coming in the pack and it shows that please check your cable connection. But when other channels are working why should I have to check cable connection.
Am having sd tamil channel pack
In this some sports channel like star sports tamil is not coming......

Recharge done twice I want my money back

I complained about getting my cash back on recharge of 653 Rs 3 month malayalm SD pack. I wrongly recharged to the CDS no:[protected].
My real number is [protected].
Please help me

I have 6 months plan for sun direct DTH and from last 10 days most of the channels are not coming which are mentioned in the plan as part of their service and showing E32-48 error code No Signal.

When I called customer care and they will raise a complaint if I am ready to pay 175 to the technician

This is very bad service as they should be giving to the customer as part of their plan which we bought. Issue is not from my end and they still want to charge customer.

I have posted a complaint some 11 days back
the complaint is as follows
problem 1
E118-4 Reserved smartcard return code has been displaying on the screen of our TV since many weeks
we have complainted related to issue many times to customer care
no one has responded positively and solved
for everything they are asking 175 to 200 to repair.
its a worst experience we are facing every timebr...

I have posted a complaint some 11 days back
the complaint is as follows
problem 1
E118-4 Reserved smartcard return code has been displaying on the screen of our TV since many weeks
we have complainted related to issue many times to customer care
no one has responded positively and solved
for everything they are asking 175 to 200 to repair.
its a worst experience we are facing every time
.
as a part of this complaint sun direct team asked us to change setup box so we have changed it to new hd setup box
now the real problems have started
we spent 699+175 on box
problem 2
we got problem like display is getting struck in between every time.we raised again a complaint then technician came and replaced new signal receiver and took 250 again
problem 3
now since 3 days it started getting error code E161 / E161_0 repeatedly
as a result we are not able to view even a single channel
again raised complaint technician came did something after 12 hours the same problem repeated
again complaint raised sin Direct team refreshed account it solved
again since yesterday evening the same problem has come (error code E161)
it's been 7 days to keep complaining.we spent almost 1500 in this week .
so i[censored] can't able to solve issues please refund my amount back i will convert to other DTH
worstttttttt experience ever

CDSN No. [protected]
mob no [protected]

Payment successful but not updated in stb and a channel was not shown in channel list..

I have recharged my sundirect dth account in June9. Yet my account is not activated.It is showing no channels please check the signal connection and scan channels. Please see to this ASAP.

Smart card no: [protected]

I have posted a complaint some 9 days back
the complaint is as follows
problem 1
E118-4 Reserved smartcard return code has been displaying on the screen of our TV since many weeks
we have complainted related to issue many times to customer care
no one has responded positively and solved
for everything they are asking 175 to 200 to repair.
its a worst experience we are facing every timebr...

My sun direct account [protected] has been recharged twice by mistake this month. It was recharged on 01/06/2022 with Tamil Value Pack by my mother. As I was unaware of that, I recharged again today (05/06/2022) with the Tamil Economy Pack. I need to cancel the Tamil Economy Pack which was recharged by mistake...

I have done recharge of sun direct TV but It doesn't reflect in my sundirect account .pls help me and solve the problem as soon as possible....