Sun Direct
Sun Direct TV Pvt. Ltd.
Customer satisfaction rating: 53%
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2207
COMPLAINTS
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Sun Direct Customer Care

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Address
73, MRC Nagar Main Road, Mursali Maran Towers
Chennai
Chennai District
Tamil Nadu
India - 600028

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 103 7575  [Customer Care]
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Phone:
Phone:
+91 76 0101 2345  [Customer care]
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+91 43 1443 9959  [Tamil Nadu]
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+91 40 4439 9595  [AP & Telangana]
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+91 82 14439959  [Karnataka]
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Additional info

Nodal Officers

Customer Care & Contact Details



Regional Customer Care

Andhra Pradesh

+91 40 3940 7575



Bihar

+91 61 2394 0757



Chhattisgarh

+91 77 1394 0757



Delhi

+91 11 3940 7575



Gujarat

+91 79 3940 7575



Haryana

+91 18 4394 0757



Himachal Pradesh

+91 17 7394 0757



Jharkhand

+91 65 1394 0757



Karnataka

+91 80 3940 7575



Kerala

+91 48 4394 0757



Madhya Pradesh

+91 73 1394 0757



Maharashtra

+91 22 3940 7575



Orissa

+91 67 4394 0757



Punjab

+91 17 2394 0757



Rajasthan

+91 14 1394 0757



Tamil Nadu

+91 43 1394 0757



Uttar Pradesh

+91 52 2394 0757



West Bengal

+91 33 3940 7575



View More Information...

Submit a Complaint
Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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53%
Complaints
2207
Pending
0
Resolved
1069
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Sun Direct Complaints & Reviews

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I have recharged my sundirect from there official website I had done with recharge of 329 but recharge was not done but ammount was deductedso I did it again but that time also the amount was deducted but recharge was unsuccessful so please refund my 329+329=658 rs
Jun 28, 2021

Complaint Status

Sun Direct customer support has been notified about the posted complaint.
"Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,

Sun Direct Team."
Ashwin779's [Complaint's author] reply, Jun 29, 2021
My smart card no is 4102 2654 937R if u want to contact me call at this no 8088593204
Dear Sir,

We tried to contacting you in the number mentioned in your account but we could not reach you. Please mention your alternate contact number in which we can reach you and serve you better.

Regards,

Sun Direct Team.
2 Comments
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    I'm calling morethan a time to inform about connectivity issues no one responding till now what the hell is happening...
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    Dear sir:-
    Smart card number:[protected]
    my name is abhishek from kerala i have one sundirect connection. Already i will inform to sun direct custmour care guys
    but nobody is not change my mobile number . can u change my address please

    (this is my new mobile number)

    ph-(+91)[protected]

    Thanks
    Abhishek
    Jun 25, 2021

    Complaint Status

    Sun Direct customer support has been notified about the posted complaint.
    "Dear sir,

    We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

    Regards,

    Sun Direct Team."
    1 Comment
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      Dish no [protected] recharged via your online portal and no services rendered yet
      Jun 24, 2021

      Complaint Status

      Sun Direct customer support has been notified about the posted complaint.
      "Dear sir,

      We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

      Regards,

      Sun Direct Team."
      1 Comment
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        I want to submit Complaint Positive Review Neutral Comment
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        Not recieving any channels

        Complaint many time, , customer care center not attending calls...
        Helpful +2
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        Today I reacharged for Rs229 plan .reacharge is pending beacuse of operator not responding. called customer care service since...
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        Recahrged for 259 but from 20-06-21 only 3 channels available and remainingchannels showing no signal with error message....
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        Hi,
        This is continuation on my previous complaint, many of Malayalam channels have removed from my subscription pack...
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        CDSN NO.[protected]
        No signal in tv
        Register mobile no.[protected]
        Jun 21, 2021

        Complaint Status

        Sun Direct customer support has been notified about the posted complaint.
        "Dear sir,

        We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

        Regards,

        Sun Direct Team."
        1 Comment
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          I want to submit Complaint Positive Review Neutral Comment
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          I recharged today for kannada khushi plan.i recharged thrice and Money was deducted but only last attempt was successful.br...
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          Some of the channels showing no signal, so tried to connect to customer care but couldn't connect, from my registered number...
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          Recharge of 229 was made but malayalam news channels are not available
          Jun 21, 2021

          Complaint Status

          Sun Direct customer support has been notified about the posted complaint.
          "Dear sir,

          We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

          Regards,

          Sun Direct Team."
          1 Comment
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            Some channels have no signal status, worst dth service. no coustomer care numbers, all are having problms, company always looking for benfitz, f...k of ...
            Jun 21, 2021

            Complaint Status

            Sun Direct customer support has been notified about the posted complaint.
            "Dear sir,

            We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

            Regards,

            Sun Direct Team."
            "Dear sir,

            We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

            Regards,

            Sun Direct Team."
            2 Comments
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              I want to submit Complaint Positive Review Neutral Comment
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              I made payment for recharge to my account around 5:23PM today through Phonepe and the payment was successful and debited from...
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              Our television has signal error E048-32
              For few channels like maa movies, zee telugu, zee cinemalu etc. Please solve...
              Helpful +7
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              Since Morning Some channels have been stopped. When I tried to consult customer
              care, no number is working . Will you...
              Helpful +2
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              I have telugu dpo 1. Since morning most ogf the channels are not working. Getting E948- 32 No signal message.
              Jun 21, 2021

              Complaint Status

              Sun Direct customer support has been notified about the posted complaint.
              "Dear sir,

              We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

              Regards,

              Sun Direct Team."
              1 Comment
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                Tried recharging for Rs.1000 in the sun direct website and it hasn't reflected in the wallet yet. This is the third time with this kind of delay...!
                Jun 21, 2021

                Complaint Status

                Sun Direct customer support has been notified about the posted complaint.
                "Dear sir,

                We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

                Regards,

                Sun Direct Team."
                "Dear sir,

                We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

                Regards,

                Sun Direct Team."
                """Dear sir,

                We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

                Regards,

                Sun Direct Team.""
                "
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                3 Comments
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                  I want to submit Complaint Positive Review Neutral Comment
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                  Fed up with SUN Direct on Lock down time. Subscribed Sony 6 Channel via customer care, she told 15 min to 2 Hours for channel...
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                  We have charged rs. 199/- on today. But amount not credited to smart card no. [protected]
                  Jun 19, 2021

                  Complaint Status

                  Sun Direct customer support has been notified about the posted complaint.
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