Sun Direct Complaints &amp; Reviews

Address: THANGELLA THANDA, PALTHI THANDA VILLAGE, PEDDAVURA MANDAL,NALGONDA DISTRICT

"No program. E017-0 Not valid" I am getting this pop up on the screen from the afternoon.
I am unable to resolve this. Please help.

And also please change the mobile number for my card.
sun direct card no [protected]...

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Hi,

We have been using sundirect connection: [protected] for more than a decade now, since then very worst customer services were providing by the Sundirect. Few days back all channels have completely down suddenly, though sufficient balance exists in the account, I mean to say, currently we are unable to view any channel which we subscribed.

We were trying to reach customer care people in different ways like...

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Address: Sun Direct TV Private Limited, CIN: U92132TN2005PTC055398, Registered Office: Murasoli Maran Towers, 73, MRC Nagar Main Road,MRC Nagar Chennai- 600 028, Tel : 044- 4467 6767 FAX: 044 â€“ 4067 9191, Email: [email protected]

I am a sun direct customer. I have recharged with malayalam dpo pack on 1st april 2020. Since the initial recharge was found as failure, i did recharge for the second time. But i later found that money was deducted from my account twice. I request you to kindly refund the amount of first recharge. The customer care centres are not attending the phonecall. I have already registered a complaint regarding this in the online portal. My complaint...

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Hi support team,

I have recharged my dth on 5th april 2020, sunday evening around 6:45 pm for monthly plan ₹268.

The amount has been deducted from my account, but the recharge status is showing as failed. I have done this transaction through net banking. Transaction reference no: 13942225. Your phone call support is not responding. Please refund my payment and confirm me. My registered mob no: [protected]....

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9 Comments

Address: G2 SREERAM APARTMENTS, SREERAM TEMPLE ROAD, TRIPUNITHURA 682301 KERALA

The T V screen shows the message..
"Error bE1". Kindly look into the matter and resolve the problem urgently...

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I have recharged my sun direct on march 29th 2020;till after noon 3 o clock i have not got service of viewing channels.. I have tried to reach customer care and sent mails to sun direct but i have got very poor response... I have not got any reply from them... Such a poor customer service... Pls resolve my problem as soon as possible. My smart card number is[protected] and contact number is [protected]...

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3 Comments

No channel is coming. Just displaying e017 error for all channels. There is no change after doing factory reset also. Offer validity is there up to June 2020. Without any indication or anything it just stopped....

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I made payment for recharge to my account around 7:43PM today through Google pay and the payment was successful and debited from my account and also shown paid status in google pay. But the balance is not reflected in my account in sun direct app under my account menu or transaction report.
My smart card number : [protected]
Here i attached payment receipt for your reference. Please credit the balance else refund my money back...

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9 Comments

Address: PLOT NO :274,,VASANA BUZURGVILLAGE, KHEDA DHOLKA HIGHWAY,, 387560

I submit a request to customer care for relocation installation in my new house in gujarat, but none of the representative attend my compliant but sun dish message me that they already resolved my compliant, i give two time request for relocation but no response from the company side or the technician side and the customer care team is not ready to hear my issue also
How can slice this issues?...

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Address: 2, Anna Street, Sri Sakthi Nagar, Annanur, Chennai, Tamil Nadu, 600109

My name is P SunilKumar, Registered Mobile no. [protected]
Date of the incident : 6.12.2019 10.59 a.m.
Client number : Sun direct smart card no.[protected]
Full description of the incident : monthly subscription expired on 6.8.2019, I
recharged through paytm for Rs.554/-.
By mistake I have recharged smart card no:[protected] instead of [protected]. Transaction ID No: UPI Ref.Id[protected] via Bank...

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Address: Theertham(vill),Balanapalli(post),Krishnagiri(dt&tk), 635121

Have recharged my dth through sun direct app rs 100 for add on some extra channels.. Money was debited through google pay and amount not reflected in my account.. I called customer care too but they are not responding well.. And some one said it will take more than 3 hours i don't understand why it's take too much time reflect in our account... I want to get it recharge now else i want my money back...

Proof will attached below...

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4 Comments

Address: 605001

I have been notified by Sun direct to recharge my package. I also recharged my package but a scrolled message got permanently embedded on my picture stating that " Your sun direct expires in 3 days, recharge with tamil DPO so and soo..." this scrolled message appears in all channels for the past more than 2 weeks after my recharge. Picture in all channel appears but I cant make the scroll message to disappear.

I had given...

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Address: SUNDIRECT TV PVT CHENNAI, Tumkur, Karnataka

Website: rbuzz.sundirect.in/MyHome.OEA

Dear sir
Here i requested you please take necessary action about sun direct tv pvt ltd chennai i made a recharge request of rs 910 on 1 dec 2019 with reference to the number my smart card number [protected] many times i made call to sundirect customer care they are telling that recharge request is not received so recharge is not done every time same answer so i made quarrel with shop sundirect reseller i found that he facing lot of...

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Address: Chennai, Tamil Nadu, 603103

Hd set top box got installed and got received activation message but it is giving error message "e162-0 failed to load ifcp image. Please wait".
I contacted the people who installed the set top box. He suggested to wait for 1 hour. I have been waiting for more than 6 hours and no response from them after that. Could you help me to resolve this issue...

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Address: 695581

I have installed sundirect on my house. Its been 4 hours and still a dialogue box saying e017- 0 no valid sector found is displayed on th screen. Nothing else is happening. I can't watch any channels or radio. My previous connection doesn't took this much time. It had activated instantly after installation. It's taking too much time
So kindly help me to resolve the issue...

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3 Comments

Address: E.c.i.l, nagaram, kesara, hyd., Malakjgiri, hyd, 500083

On 7th recharged my package through the sun direct app. I tried to contact the customer care. But no one is responding. I put a mail to the same. And every month package amount is increasing. Based subscription amount only we taken the sundirect dth. If they r increase the amount every month without notification y the customer will be happy. So pls control the dth services....

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Helo,
Smart card number is:[protected]
We got a sun direct connection, but customer care guys didn't changed the name and the address, my request is to change the name and address of my connection.
Name: N.Bhanu prakash
Adress: 1-76, pedda street, r.k.v.b.peta (p&v), Karveti nagaram (mandal), chittor (dist), 517582, ANDHRA Pradesh.
Thank you....

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Address: Dondaparty, Visakhapatnam, Andhra Pradesh, 530016

I have two add on packs as etv and star telugu channels the time left those packs are 17th august 2019 but from august 4th the channels are not coming i recharged my base pack on 5th base pack channels are coming but these add on packs are not coming even i try to recharge the add-ons again but it's showing pack already purchased.. I don't know what's wrong with this sun direct so many times i tried for customer support they're not even connecting...

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3 Comments

Address: 571424

I have a very bad experience with sundirect tv customer care system. I have been trying for last three days for smc password. Unfortunately, none of the customer care numbers is getting connected.

Wonder, how such a big company can keep all their numbers idle for these many days. There is no intimation to others if they have changed their customer care numbers.

Desperate to have service from such people. After...

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