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Sun Direct reviews & complaints page 3

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T
Tamilarasan_Rajasekaran
from Salem, Tamil Nadu
May 2, 2023
May 4, 2023
This thread was updated on May 4, 2023
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Dth Recharge failed but Money debited

Hi Team,
I have recharged my Sun direct plan on May 2 2023 at 6:44 pm. The problem is money has been detected but the recharge has been failed and i’ve tried to contact customer support still no response so please solve my issue ASAP....
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N
N Manikanta
May 2, 2023
May 4, 2023
This thread was updated on May 4, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but recharge failed

I recharged the sun direct using Paytm and amount deducted immediately but in sundirect app it is showing recharge failed .

Registered mobile number: [protected]

Paytm ref number :[protected]
Order id : 62787757...
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P
Pradeep. Cg
Apr 30, 2023
May 1, 2023
This thread was updated on May 1, 2023
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Recharge twice

30/4/2023 i reacharged twice in one card the card number is [protected]. First reacharge is 249 and second 208....
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M
Mechvick
from Coimbatore, Tamil Nadu
Apr 30, 2023
May 1, 2023
This thread was updated on May 1, 2023
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Amount Debited But Recharge Not Done UPI Ref No 348618581456

Hi. I have recharged my sundirect account for 59₹ basic pack through Sundirect application and Paytm payment gateway but the amount got debited but recharge was not auccesfull. Please refund the amount and reply back with your support. The transaction ID is 62722212 and UPI Ref No[protected] and CDSN no [protected].

Thanks...
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P
Padmaja Vulchi
Apr 30, 2023
May 1, 2023
This thread was updated on May 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge not successful - Amount deducted

Hi,

Today morning i.e, April 30th at around 10.40 a.m., I have paid Rs.218 for Sun Direct recharge (Telugu basic pack). The amount has been deducted from my bank account, but it displays that the transaction has failed. Please refund my money back....
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H
Harshith Mata
Apr 27, 2023
Apr 29, 2023
This thread was updated on Apr 29, 2023
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Money deducted from paytm wallet but not recharge done ...

Address:Chennai
Website:my.sundirect.in/Recharge

1. I selected kannada basic pack on sun direct app for 1 month...
2. Proceded ...
3.grand total was 218 rs. ...
4. I selected "use wallet amount" (148 rs.) ...
5. Now remaining grand total was 43 rs...so i decided to use paytm wallet...
6. 43 rs deducted from paytm wallet ...
7. Then app shows "something went wrong" ...
8. 148 rs from sun direct app didn't deduct but 43 rs from paytm wallet...
+1 photos
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L
laharikolathur
Apr 27, 2023
Apr 27, 2023
This thread was updated on Apr 27, 2023
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Recharge failed and money deducted

I am purushotham reddy. I recharged my sundirect account ([protected]) with telugu basic hd pack through google pay.
Money detected from Google pay is 261.23 rs.
The upi transaction Id is[protected] and google transaction Id is CICAgJDf_K_mEw.

Please refund my money....
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S
Swapan1998
from Kolkata, West Bengal
Apr 25, 2023
Apr 26, 2023
This thread was updated on Apr 26, 2023
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Recharge failed amount deducted from account

I have done one recharge for my Sun Direct Smart card no / CDSN
[protected], through SundirectApp of Rs 1129 (UPI Ref No[protected], money got deducted from account but recharge not done, showed transaction failed. Need help to reflect recharge or refund....
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P
Pawan mulewa
Apr 24, 2023
Apr 26, 2023
This thread was updated on Apr 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge failed

Website:Sundirect.com

Recharge was made on 24april 2023, 3:26 PM.
Amount (1729) has debited/deducted from the account.
But recharge failed. Transaction ID=62545068.
I called customer service and was told that it would be refunded within 7 days.

I request the refund to be done as soon as possible....
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V
Vanyasri
Apr 23, 2023
Apr 24, 2023
This thread was updated on Apr 24, 2023
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50-32 error no service available

It's showing no programs and an E50 32 error with a message showing no service available...
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K
Kamesh koleti
Apr 22, 2023
Apr 23, 2023
This thread was updated on Apr 23, 2023
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We are not getting 4 channels and customer service also not responding

Address:Khammam

From 13th April we are recharged for the Sun Direct but we are not getting for Channels respectively Gemini Gemini Movies Maa TV and ETV we have complete for customer service they are not provided anything this is the waste and worst connection in India please don't go for this network after paying money also we are not able to see the fire 6 channels...
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Z
Zameer Ahmed S
Apr 18, 2023
Apr 24, 2023
This thread was updated on Apr 24, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sun Direct App upi recharge failed - amount deducted 310/-

Hello team I have reacharged amount of 310 for kannada premium pack, trough Sun Direct app upi option in paytm amount deducted from my account and in sun direct app it reflected as transaction failed, till now no refund or process on activating the channels recharged for.
Please refund or activate pack and oncall support also not responding and providing the solution....
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Z
Zameer Ahmed S
Apr 18, 2023
Apr 24, 2023
This thread was updated on Apr 24, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sun Direct App recharge failed - amount deducted 310/-

Hello team I have reacharged 310/- kannada premium pack trough Sun Direct app upi option in paytm but amount got debited but in sun direct app it reflected as failed
But till now I didn't get refund or no reachanrge was done and even customer support also not responding please refund the amount...
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V
venkateshprasad765
Apr 17, 2023
Apr 18, 2023
This thread was updated on Apr 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sun Direct App recharge failed - amount deducted 240

Hi support team,

I have recharged my dth on 17th april 2023, for monthly plan ₹240.

The amount has been deducted from my account, but the recharge status is showing as failed.
I have done this transaction through Gpay.
Transaction reference no: 62309238.
Your phone call support is not responding. Please refund my payment and confirm me...
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V
venkateshprasad765
Apr 17, 2023
Apr 18, 2023
This thread was updated on Apr 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sun Direct App recharge failed - amount deducted

Hi support team,

I have recharged my dth on 17th april 2023 for monthly plan of Rs.240

The amount has been deducted from my account,
but the recharge status is showing as failed.
I have done this transaction through Gpay UPI.
Transaction reference no: 62309238.

please refund the amount or help in recharge...
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B
Bharath Niligonda
Apr 15, 2023
Apr 18, 2023
This thread was updated on Apr 18, 2023
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I have recharged my dth on 15th april.7.20 pm.my amount was debited.but recharge not yet done

Address:1-75 Chandupatla - Bandasomaram Road

The amount has been deducted from my account, but the recharge status is showing as failed. I have done this transaction through net banking. Transaction reference no: 62261912. Your phone call support is not responding. Please refund my payment and confirm me. My registered mob no:[protected]...
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G
Gowtham balaram
Apr 15, 2023
Apr 16, 2023
This thread was updated on Apr 16, 2023
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Amount debited but transaction status is failed

@paytm linked to Bank of India a/c XX0014 debited Rs.659.00 and credited to [protected]@paytm -Ref[protected]
I recharged 3 months tamil gold pack for ₹659..i see amount debited but transaction failed.. please do look in to the issue and resolve as soon as possible ......
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V
Vinitha_SS
Apr 2, 2023
Apr 3, 2023
This thread was updated on Apr 3, 2023
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After recharge pack not activated

Hi Team,

I have recharge in sun direct website through Paytm UPI RS.1129 Tamil pack. After debited amount transaction status failed and pack is not activated. Transaction ID[protected] Kindly do the needful ASAP. Thanks...
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V
Vinitha_SS
Apr 2, 2023
Apr 3, 2023
This thread was updated on Apr 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge amount debited but pack is not activated

Hi Support team,

I have recharge for my DTH Rs.1129 amount debited from paytm but pack is not activated. CDSN no: [protected].

Kindly check and do the needful ASAP.

Thanks,
Vinitha...
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S
Sri Rmaya
from Yanam, Puducherry
Mar 27, 2023
Apr 1, 2023
This thread was updated on Apr 1, 2023
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Wrongly Recharged for other language pack

Hello sir!
Recharged for Bengali pack for 3 months instead of Telugu pack. Please change the pack to Telugu.
Cdsn number is [protected]
Contact number [protected]
Alternate number [protected]...
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