Sun Direct Complaints & Reviews

Hi,
This is siva, with contains smart card number [protected].
Tried calling customer care about etv hd channels missing in my list, however i have paid 29 rupees for all the channels.
Your customer people not able to answer the questions which i asked and taking worst wards with other customer service people like (Chikka chikka ga mataladuthundau).
My question is do you think customers are fool's or what charging...

My smart card no is [protected]
I have a subscription pack: indi subscription monthly renewal which is expiring on 30 march 2019
But all the channels are closed with a message your subscription has expired plz call our call centre to activate.
Am not able to connect with customer care. I have a balance of 682.73, but when i am going to choose package its says you have insufficient balance
And today again they...

Hi,
This is siva, with contains smart card number [protected].
Tried calling customer care about etv hd channels missing in my list, however i have paid 29 rupees for all the channels.
Your customer people not able to answer the questions which i asked and taking worst wards with other customer service people like (Chikka chikka ga mataladuthundau). I tried calling 3 to 4 times and when i am asking about the same question...

I have paid for 6 months subscription to sun direct for viewing specific channels
Unfortunate sun direct has stopped most of the channels i have subscribed
Iam trying to call them from past 15 days there is no response in their helpline
Their local agents are saying that i need to pay rs 175 for activation
This very unfair not justified
My contact no [protected]
Who is responsible for this confusion...

I have recharged for 500 and thought the existing pack will be activated but they told as per new trai rules old plans are changed and new plan has to be selected. When i try to connect the customer care lines are not connecting. The customer care service is very very poor.

I would like to use the money in my account and activate new plan.

My smart card no: [protected]...

I am a subsciber of sun direct from10/03/2010... Sundirect service is worst... They charge foe setup box, but don't give reciept. For their telecast problem, they collect the service charge..
Now with new trai rules, they are exploiting subscribers.. I paid annual subscription up to20/10/2009//i want to stop un necessary channels. But their help lines don't respond.[protected], [protected], [protected], [protected] they gave nos. Noe...

Before 7 months back i ll purchase the sundirect in bashetali bangalore but iam change the rented house 1 month back but sundirect employees tell nw not able to do ree connection some more issues in sundirect 4th time iam doing complaind sundirect company but not responsible any complaints sundirect pls resolve the issue sir my contact number [protected]. My sundirect card number.[protected]r...

Took sun direct dth recently. Recharge 2 times in this month. Complaining about channel pack activations and no support from customer carenot activated but balance shows in account. Also there is 0 support from customer care. No one pick up a call to their customer care number. Sun direct service seems to be very poor and pathetic. They are very unprofessional. And no respect for the customers....

My smart card no: [protected]. Very bad customer care. I am calling customer care from friday 8th march 2019. No response. No response from nodal officers also. I get one response from online chat from the sun direct site. They have taken my smart card no and said me it will be solved within 3 hrs. After that 14 hrs has been passed no connection. Even customer care, online chat nothing is working. If this is the case happen every time i will...

E118-4 reserved smart card return code error in my sun direct.. I recharged 3months pack. DPO2 PACK. Star sports tamil having error message. Please solve the problem of erro.   Replace all...

Hi,
My Sundirect smart card number is[protected].
I paid for one year (Telugu super value pack) and contacting them since Jan 19 to allow me to selet the pack as per new TRAI regulation. They told me that same will continue till Dec 19. But, suddenly they changed my pack for 6 months (Telugu DPO3) without my interest. In that my regular watched channels are not there. They are not resounding to my calls or mails. In my final...

SUN DTH provides wonderful fast and responsive customer service prior to Jan 2019, because of that I didn't opt for any other DTH provider.

This is the first time I didn't get any reply from them and my problem is not yet resolved.

I Paid one year Tamil Mega Pack in SUN DTH and now they changed my package plan to "Tamil DPO 3 Package Basic Subscription 6 Months Renewal" without giving proper information to the...

We have paid 6 months subscription for hd tamil mega pack earlier which is valid till may'19. Suddenly we could not get many channel we have piad for. Now without our concern they changed to some package. Trying to reach by call centre, chat, e-mail and you can't reach them and no response. I am looking for someone to change suitable package currently to our choice. Surprised nobody bothers. No reply even to e-mail to sun direct...

My Register Mobile Number [protected]
07.03.2019 pm i have recharge my account
My Regular subscription Pack has been replaced by a different pack. Manytimes i repetedly called the customer care. But no response. Very Worst Service. I'am going to stop your service in my home. No satisfied in your Service, . I hate SUN DIRECT DTH SERVICE. Very Service....

I called sun direct customer care many times. But no one answers the call. My tv is not working. So, i called customer care to enquire. I don't know what to do. Really fed up. How can a customer care service be so bad and irresponsible. My set top box number is [protected].

This incident has not occurred once but many many times. Very bad customer care service....

My sun direct smart card number :[protected].
Registered mobile number : [protected].

24th january 2019, recharged roi pack with rs 850/- for 3 months. Again they recharge telugu value plus pack on 25th january 2019. Who gave this rights to change the plan. From 6th march 2019, no channels are coming. All of them were disconnected. It means for the period of 24th january 2019 to 6th march 2019, they charged rs 850/-...

Sir,

I am having a sun direct connection taken last year with 100% advance payment for 12 months. I got the connection enabled on 29.3.2018 and the validity expires only on 28.3.2019. The pack chosen was full hd pack.

They had automatically migrated my package without my consent (Message received shows that - as advised by trai) and they had put me in to the basic pack after removing all the hd channels and...

Smart card no: [protected]

I have recharged my dth with 6 months plan around 12th nov
My 6 months plan has been migrated to some other plan (Without informing and taking my concern) and my validity has reduced because of that.
I want my money back in pro database, so that i will select my required channels. Now i don't want all these channels.
Or
If you are going to provide the same number of channels...

Payment made on[protected] for rs. 2069/ through amazonpay for smart card no: [protected] for hd-tamil dpo pack-2 for 6 months validity as directed by sundirect and is pending for acceptance.
Both the toll-free customer care numbers[protected],[protected] and the 24 x 7 customer care number[protected] are non-functional and do not know where to turn for help.

Please activate the service immediately...

Yesterday night i call customer care and i said to activate below channels but still it was not activated trying to reach customer care no one response. Kindly find the below channels and activate it properly

Movies now
Sony pix
Hbo
Star movies
Wb
Animal planet
Discovery
Nat geo wild

Sb no:[protected]
Reg mob no [protected]

Kindly check...