Sun Direct Complaints & Reviews

I have a sundirect dth connection. My card no is [protected]. I am on newsundirect sunshine basic plan. Since 2 months i am not getting 2 devotional channels aastha andsanskar (Hindi no’s 600 and 608 resply). Trying to contact all the numbers of cust care but to no avail. Frustrated really. There is enough money in my account. Want to know the reason.
Am stationed in dombivli thane maha. Thoroughly disgusting. Can’t reach the nodal...

Me have done recharged rs209 through
Pay tm 3day before service is not updated
So please go through my complaint or call to my number [protected] new number
I have booked in name of muniramaiah so me have updated the name also k r ponnuraja wait for replies we not use for 3year because it's farm house in weak we visit 3day due me recharged probably...

I hav an hd connection but from 2month we are complaining that no hd channels are available in my connection instead of paying for hd channels. Inspite repeated complaints to 24*7 customer care no action taken yet if this is the we would like to switch to other dth service better than this.
What is the use of paying so much money wen there is no hd channels and sundirect customer service is worse at mumbai
My smart card no :[protected]br...

Due to sun direct signal issues, i called to customer care to resolve the issue .

but customer care guys simply time passing and finally suggested me to pay 140 rs to resolve signal issues. I said no because nothing has happened to disk or cable, it's related to signal so asked them to resolve, if not pay my money back and disconnect service (customer care reply like you can stop using sun direct), finally they have raised...

Hi sir
Good after noon

Iam akshay and my smc no #[protected] my add-on channels on date of 19-nov-17
But still it is not activated & error code is 38-32 service is not currently running message for my add on channel 9xm &channel v & vh1 &zoom tv cost 25 rupees iam given complaints about it but there no information for care center and technical department they are not refund my money
Thank you sir...

Myself Bijumon.S.K.I was using as normal package. of sun direct south pack. Later I changed to HD package and I am paying HD amount ; But Last one month I am not getting HD video but audio is available.On this issue Three times already complaint registered. We contact Kerala sun direct customer service center from there they given some numbers but that numbers are not getting. my smart card no.[protected].

kindly do the needfulbr...

Sun direct is a big? I got logged the requested for sundirect on the site of it's and got it installed, on 13 th this month the service was poor, tecknecian was trying to reduce his job while installing, went off without giving invoice even though i asked, they told that it will be activated within evening, but till now it was not activated and even they are not picking the call, finally i will not suggest any of the people to go for sundirect...!..?...

Hi team,

I have sun direct hd connection for past 4+years and i have recharged for rs. 3131 for hd channels yearly renewal, for free upgrade of stb box to support hd channels is not applicable for me because i haven't received any messages or calls from sundirect on the same. So as a consumer if i need to view hd channels as they promised in message saying that i need to recharge for rs.3131 i am not able to view hd channels....

Hi,
I took a new sun direct connection in the month of august, paid 2600 rs for a kannada world pack.. For which i was assured a list of channels that would work.. But half of the channels do not work.. None of the english news channel work there is always a signal error, channels like saral jeevan or dig vijay news are not even in the sun direct channel list.

Please resolve this issue soon.
My card # - [protected]...

I requested for a new sundirect hd dth connection in my home on 8th of november and they acknowledged it. So i took leave, but on 8th they didn't came and at the end of the day they said that they'll come on the next day i. E., 9th. Again i took leave and waited the whole day but they didn't came on that day also. Yesterday i. E., on 11th nov they came and installed a box and said with in 1 hour your connection will be active but till now...

Smart card no [protected]

I spoken customer care service no of times i have done payment hd channels recharge before i took the confirmation after recharge hd channels not coming spoken to the customer care they said will send the technician as of now no one came but i asked the refund the fund that lady said will not refund the fund what ever you can do do it but will not take the complaint for refund its very bad network...

Dated : 10.11.2017
Customer no.: [protected]
I am using sun direct hd box (Box no. 120714 b[protected]) of version ver-3.3 and due to lag off time for watching tv i have used only sd channel and now because of interest on hd channels i have recharged for hd pack, but not able to view. (Its not playing).
Just i made a call to customer care and they replied that the hd box version has been changed.

Without...

From the month of october 2017, several channels according to my subscription plan are not being provided and inspite of sending repeated reminder emails to customer care, nodal office, they have not bothered to respond or clarify. I have taken up the matter with national consumer redressal forum (Helpline no 14404 - toll free) and lodged a complaint. Once you get the complaint number, login into the pg portal (Search in google) and register...

My customer id no [protected]. I am not getting english news channels like times now, news x, wion, etc. Moreover i have been demanding to include janam tv in sundirect, but not yet done. It gives an impression that sundirect is not looking after customer satisfaction. If this trend continues v have no option other than to switch over to any other service providers.

Thanking you rajendran s...

With reference to the subject our sundirect account is not working since monday 30/10/2017.
We have contacted your call centre and then to your representatives mr ashish and mr suhas so many times with out any reply.
We have been standing with you since last 5 years although the service quality dropped from bad to pathetic.
This is just to inform you the condition in which your customer service are with vague promises...

I was a regular user of sun direct dth for years, but during the last one month they are not giving us channels as per our plan. Most of the channels they deleted from their service such as all devotional aastha, sanskar and many more besides all dd channels and many hindi news and other channels and saving crores of rupees on this account. They are charging full and giving less channels in all their national net work. I complained this with...

I have compliment about non function of set up box since 22 oct 17, however, after frequent interaction on 27 oct 17 they send their technician. However on reporting the technician said that the set up box is need to change, i info him that it is newly purchased a hd setup box on 22 jun 17 and is under warranty. He says he is not in possession of setup box and unable to change. I again put in knowledge of customer care. They said setup box...

I have done so many times complaint about my sd sin direct is not working, need replacement, from past 25 days, customer care taking complaint, after 1 week message is coming like stock not available, this is happening continuously 4 times, but no action from sun direct, at this point of time i was recharge 1 year plan, but no service, see below message always replaying on no stock, simply closing complaint as no stock.
Sun direct complaint,...

This is Jagadeesh vk vignasanthe ( p) nonavinakere (H) tiptur (T) timkur (D)pin number 572224taken a Sun Direct Connection on 26/10/2017 in my name (Jagadeesh, for one year subscription. The smart card no. is. [protected]For the past 3 weeks, I could not receive any signal and getting error messages only (E16, E48, etc.) I have been ringing the customer service for the past 3 weeks[protected]. No one responded for first 2 weeks. While...

To,
Sun direct ceo,
Sun direct divisional manager,
Sun direct area manager,
Sun direct chief customer care head,

Sub: complaint against worst service from your side

My name is vrinda nair and i reside in mira road, mumbai, and my smart card number is: [protected].

This mail is to inform all the above mentioned higher authorities that since 16th october 2017 i have...