Sun Direct Complaints & Reviews

I had a connection of sun direct. I'm not able to see all channels as per my package. I lodged a complaint against the issue on 12 oct 17 at customer care. They assured me to come with in 24 hours. On next day a call come from local service centre but nobody came to attend the issue / complaint. I again called to local service centre but no positive response from the company centre. On 15 oct i called to customer care then i come to know...

Hello,
3 months ago i was purchased sun direct connection of hindi movie channel with 6months free subscription. But this is 3rd month almost all the channels had disconnected by sun direct side. Now i was trying to reach those customer care from three four days, call not connected yet. Now i am requesting you to give a corrective action as soon as possible. Dish no as follows [protected]r m b naushad...

Hi

My self mrityunjay kumar house no 179 sector 10 gurgaon 122001 having connection of sun direct. After various compliant i am unable to watch hindi new channel. Request to you please do the needful to continue to hindi news channel.

Need prompt action in this regard else i am bounded to go with another service provider.

Regards,
Mrityunjay
[protected]...

Many news channels like india tv, abp news, aajtak, dd news, etc are not coming. Customer care is not lifting phone enen after repeated efforts. Even if lifted, they just fool us saying wait for 2 hours the channels will come but the channels never come. Cc is very bad and not at all service oriented. Please ensure that channels come for which we pay for. Though we hired a pvt person he told that the problem is with sun direct/cc....

My sun tv smart card number is[protected]. Most of the channels are not coming. Service is intermitant and eractic. The worst part is when you try to lodge a complaint, customer care staff misbehaves and talks rudely. I lodged complaint no. Cw[protected]. The customer care executive was rude and refused to register my complaint. When i insisted he registered the complaint as above and within one minute i receive a message saying complaint...

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Re: re: re: smart card no.[protected], complaint for not available maximum channels, not support by you.
Bhaskar ghosh
To customer care, [protected]@sundirect.in more...
Thursday, october 12, 2017 9:29 ambr...

Not able to view any channel. This all is happened is due to satellite activity which they have planned and not communicated to any user regarding the same. Changed signal frequency, and asking us to get it reset. But when problem is done by you. Then you should arrange for technician to solve the same, why we should unnecessarily pay visit charges to him when the problem is created by sun direct people.

Solve my problem asap...

I just get a reply from sun direct but don't get any proper service in this smartcard no. [protected] which i already provided at previous complain in consumer forum... But it's really shame for them that they don't give me the clear service for 1 month... If they will not give the appropriate service in 2 days... Then i will ask for my money 1600 rupees back & they have to give me the charge... Then i will leave this worst connection.. This...

Our dth connection was not working properly for few days. Only we get 4 working chanels i was trying to call your customer care several times but the response is busy or music, at last a person has taken the call and told me one of the person will contact and activate rest of the chanels. But one person directly came to home today and nothing to do there and he called the technical staff and activated the chanels. And he was asking service...

Sir, 15 oct. Onwards my sundirect is not working.. Error code is e48-32 no signals please check cable connection to antenna. E 52-32 contact your service provider. We suspect that something happened to the dish. Something may have fallen on it or someone has touched on it.
Sir we are so disturbed. Kindly help to solve the problem soon. Waiting for your kind action in this problem....

Dear sir,

This is to bring to your kind notice that in my smart card number r[protected] some of my favourite news channels like india tv, abp news are not getting telecast. I have been trying to get in touch with sun direct customer care executive in their call centre number given. This phone number is just receiving my call after that transferring to customer care executives but, instead of any one coming on line, just listening...

Sun direct,

As per mentioned on your website 24*7 service is totally fake.
Today date (8/10/2017) i have recharged my tv but still after 2 hrs not able to see any channel.
Then i tried calling them and went for live chat... They didnt attend the call and even not replied on chat.
This is really very annoying... If we are paying you what you demand then you should also give a service which we demand......

To sun direct,
I want to know when will i get the actual service from sun direct... My smartcard no. [protected]... I already lodged a complain on 23 rd september, 2017 at 21:13pm about the network problem in bengali chanels (E52-32). This is the complain no. Sr[protected]... But still now i don't get any clear service from sun direct service center of west bengal situated in ballygunge area... When i called them they continuously...

I have log in the complaint regarding no signal in my dth in the morning at 7am but the technician called me at 10 am saying that iam coming so i said ok come. But he didn't came till 5:30 then i called him and asked him where are boss i am waiting you from morning itself so he replied me very rashfully he don't know how to treat a customer his name is devendra akula his mobile number is [protected]. And i called to customer care they also...

My smart card number is[protected]. My set top box was replaced on friday 29th sep as earlier one was not working. The new one was giving error message e107-4 and the technical informed that it is in the process of configuration and it will be resolved in 2 hours and i will get call from call center now. Assuming that now technicians work is done, i waited for confirmation from call center,. To my surprise when i called call center, they...

I was recharged my sun direct by not comes any channels card no [protected] and i was recharge 270 rupees and card holder name is babu. R and pls early solve this problem pls and so many i had this problem and pls solve this problem with the sun direct was recharged my sun direct by not comes any channels card no [protected] and i was recharge 270 rupees and card holder name is babu. R and pls early solve this problem pls and so many i had...

On 23/09/2017 i had made a complaint vide complaint no. Sr[protected] that i am unable to view star jalsa and star ananda and as per commitment technician will get back within 48 hours. But technician came on 25/09/2017 and instead of solving the problem he has closed down two more channels i. E. Zee bangla and utv movies over and above your technician told me your set top box has to be changed.

One thing may i remind you...

Sir, i m complaining about the date renewal issue of the card no[protected]. I recieved a message today that my card is expiring tomorrow but as per plans i have recharged it should expire on october 26. I recharged on april26 for a six month plan for rs 954. So i m filing acomplaint on this. I kindly recommend you to consider my complaint and. Do necessary solution else i am quiting sundirect.....

I had subscribed sun nxt for a month. The subscription charge for a month is rs.50 and i had paid that amount using my credit card. At the end of my subscription period sun nxt has automatically charged rs.50 from my card and continued the subscription for one more month. There is no customer care number for sun nxt and they are crossing their limits. They are taking subscribers for granted and they are automatically debiting money from their...

We are not using any sun direct dish.. But this idiotic customer care people calling our number and irritating us.. If we inform we are not using and we have not bought it our life time.. Then also asking to give us product number. Customers care guys name is madesh use very harsh words.. N we got message to get recharge the same.. Account number is [protected]... Plz stop itritating us...