Sun Direct Complaints & Reviews

In my account, the name is wrongly updated as genius joseph. The actual name is j. Renius
Please change the name. My smart card number is [protected]. I subscribed it on 3rd february 2018. It's my kind request. Please change my name. It looks awkward. When you receive details from users or customers please ask them to verify it. It will be good for both customer and retailer...

Dear sundirect,
I k. Ramarao s/o saheb have a connection in sundirect dth with registered card no.[protected]. I am from amalapuram, eastgodavari, andhrapradesh please i want to change my new mobile no.[protected] instead of [protected] and forgot my password also. So please change my registered mobile number.
Thanking you,
Your's sincierly
K. Ramarao
Amalapuram...

Yesterday i have placed an order for new connection and in next day morning they have fixed the mount and informed us that within 1hr it will get activated.

I was waiting from 12 to till 7pm still it is not activated, when i checked with customer care division, they informed that my documents are not updated in their system so can't help.

It is totally worst service and worst customer care. For sure i will...

Did a re-charge this morning after the subcription got expired. I wasnt getting any chanels. So called [protected] and they said it will be activated within 48hours and i was suprised to hear this as normally it takes 2 to 3 mins to get chaneels activation. Few mins later only hd channels got activated.. Called customer care and again they said it would take 48 hours. Now nothing is coming. Have been trying to reach out to the customer care...

Respectedd sir.

I hanumanth m. From haveri district savanur talluq. Huvinashigli village. Pin co.581118. I am using the sun direct dish cabel since 01 year connection is in the name of me. And my complaint is that, i am facing the network error as
(E-48-32 no signal) since one week and i have alredy registered an two complaints in one week. And registered complin no is. Sr[protected]/01/2018) and second compline...

Smart card no [protected] its not my smart card number but iam getting sms & ivr calls its very much trouble it is not belong my mobile number i have given 20 time complaint from past 2years but sundirect executive are not solving problem now iam planning to give cunsumer complaint i have 20 complaint numbers & 50 sms that not belongs to me todays fresh complaint no cw[protected] hopeless useless service sundirect...

Hello,
Greetings!
I am srinivas, resident of attapur, telangana, hyderabad. I took full hd subscription with sundirect and have also replaced my hd setup box with hvec box recently. I have shifted my house and even the sundirect connection but many of my hd channels are freezing and unable to see the hd channels properly.
For shifting he charged 400 but didn't set the channels properly and i even called sundirect technical...

Sir,
I am saju. K. Ramakrishnan. My consumer card number is [protected]. As per the advice of your customer care executive, on 21:12:2017 i had recharged my connection for rs. 209/-. From today morning (8:01:2018) your esteemed office had illegally disconnected the service which you ought to have provide to me. This clearly amounts to unfair trade practice and defficiency in service from your part. Just an elapse of 19 days you had...

My acc details for your perusal
Smart card no :[protected]
Consumer name : venkata ganapathy
Recharge due date: 3/4/2018
Registered mob no : [protected]/[protected]
When my dth connection displayed 'no service available' message then i contacted to nearest service centre with ref to prabhu mobiles kottur ph:[protected]
But no response from your sub dealer and main dealer at mannargudi 614001br...

It is very disgusting a multimillioner like kalanithi maran must earn by cheating common people. The set up box works well and suddenly a few channels show no signel. When we ring up to customer care. The reply is a local technician will attend and you need to pay rs-150. When we say, yes. The technician or local franchisee says that in addition to rs-150, we need to pay 750 for changing the set up box. The box is in good condition and all...

Ihad done a transaction on18th december 2017 to recharge sundirect. The transaction citrus txn#[protected] using sbi debit card to recharge sun direct dth worth rs318 vide POS 80000606 . The amount was debited from my account and showed transaction failed. Please reverse the transaction and transfer the money to my account.
I here by attach the bank pass book details for your reference....

2 weeks back, i complained about overlapping pictures and technician told the problem with set top box and needs new one. He changed it. But problem same and continued. Now he said the problem with tv.
When the problem is with tv, why i should pay for a new set top box???
He has taken both old set top box and new set top box. Now since i do not have any connection, i request you to refund the advance i have paid for 3 months,...

I have been chasing sundirect since past 2 months as i am not receiving all the channels as per plan. Everytime they are asking us to pay rs.150 to 200/-. I have already paid it multiple times in last 2 year but still they issue persist. They are refusing to help without payment. Request you to take appropriate action.

My sundirect smart card no. Is [protected].

Regards
Vipul jain
[protected]...

Sun direct dth cw[protected] my registered complaint number.
Without my knowledge and information to me, dealer celltone at tiruchengodu changed my smartcard.
I recharged to my existing smart card number. After checking with customers care only we came to know that smart card is thrown away by dealer, anf and replaced some others card. I reacharged for 3 months and also have existing balance of 240 rs.
I need my old...

Date:[protected].20 hrs. Respected sir, i am having sun direct recharge validity upto[protected]. For my smart card no. Ending *1779 and my registered mobile no. Is [protected]. At present for the past five days main channels 1. Sun tv. 2. Sun news. 3. Sun music. 4. Adithiya channel etc. Are not working. The set top box and the remote is not working properly. Kindly depute your service engineer to attend the fault please. G. Loganathan 24,...

I had given a complaint on 4th Dec 2017. I have a valid card ( No [protected]. ) and have subscribed and has a balance of Rs 500 0r so..
I am not getting any channel now.
I have tried to the numbers given in the web site but to no avail.
The 24x7 dial is a fuss. no bady picks up. The other numbers when dialled rings biut nobody picks up.
I AM DISGUSTED.
Please get mw in touch. If the number is achnged or...

Hi,

Iam existed sundirect hd plan customer (My smart card no: [protected]). I recently shifted my home. Now hd channels are coming as blank, i called to customer care, they are saying that there is a upgradation in hd and asking us to change the existed hd box by paying 849 rupees (699box cost + 150 service cahrge). As this a problem in their service why we need to pay money for upgrading the existed hd box. This is a problem...

I had done a transaction on 9t december 2017 to recharge sundirect. The transaction citrus txn#[protected] using sbi debit card to recharge sun direct dth worth rs1404 failed. The amount was debited from my account and showed transaction failed. Please reverse the transaction and transfer the money to my account

Transaction id : pos 80000606 at sundirect citrus txn#[protected]....

Sir
I have using sun direct hd prime package 6 months. Am unable use hd channels last 4 months because of cable problem. I registered complaint on sun direct customer care sr no is sr[protected] & sr[protected], sr[protected] first complaint on october 7th not resolved still am not happy with your local service, they are not able to solving complaints. Please resolved the problem...

I have compliment about non function of set up box since 24 nov 17, however and i have tried to register the complaint after two day complaint sub mit on 26 th nov 2017, however on reporting the technician said that the set up box is need to change, he says he is no availability of setup box and unable to change. I again put in knowledge of customer care. They said setup box will be replaced as and when available or as soon as still i have...