Sun Direct Complaints & Reviews

My registered customer id is [protected]. I am unable to view zee tv (For which i have already subscribed). Customer care number is very busy. I kindly request you to remove the caption "24*7 customer care" from your ad as it is really shameful. I tried contacting the number many times, not at odd hours, then also getting a reply that the lines are busy....

I am a customer of sun direct from last 5 years. The service I'll say is very poor in our area. Now i had the problems is that three channels i.e. ABP news, MH1 and INDIA TV news are not running properly. The video gets mosaiced automatically. When i have complained about this then they told me that they will charge a sum of 150rs. I said why should i pay charges Because there is not my fault in this so the customer care executive said that...

Installed hd setup box, Telugu sports plus, annual subscription, in Feb 2017. So far, it worked for only for a few weeks in these 3 months after raising 7-8 complaints in between. Technician cheated by charging extra money during warranty period and fixed broken clamps twice, misbehaving, etc. Spoke to supervisor Santhosh on the toll free number just a few days ago and nothing happened after that. I lost 2 months of subscription due to substandard...

Id no [protected] i have recharge for rs.100/- today or 13-4-17 @ md brothers, when i called for customer care no sir you have to recharge for rs 60/- they said again recharged for the same @ md brothers, but still not activated, i spoke to nearly three times same answer recharge for sixty rupees, even i called before the agent he told, wait for two hours, still not activate, instead of not activated, asking same recharge rs. Sixty, kindly...

Dear sir,
I ramesh akinapelli, i'm using sundirect connection with smart card no [protected] since 2013.. But i have recharged with 59/- by 05.04.2017, i have my account validation on or before 13th, april 2017..
Today i requested to activate the etv plus, then he, the customer care service boy has activated etv plus but deactivated the t20 pack, then i asked him why he was deactivated my t20 plan but he has given wrong answers...

Smart card No.[protected] date 4th Aparil 2017
fir the last one month many channels in Telugu like ABN Andhra Jyoti, TV 9, TV5, NTV are not coming. Now for the last 2 weeks the Gemini Action channel is deleted
my location is Rajahmundry in AP
the subscription paid for 6 months covers all these channels
Reasons?
MVS papaji Rao Gandhipuram-1 Rajahmudnry-3
[protected]@hotmail.com...

To,
Sun direct tv private limited,
Cin: u92132tn2005ptc055398,
Reg. Off.:murasoli maran towers,
73, mrc nagar main road,
Mrc nagar,
Chennai - 600 028,
Tel:[protected]
Fax:044ã¢â€â“4067 9191,
Email: [protected]@sundirect.in

Dear sir,

I am your customer since 4 year old, my smart card no. Is [protected]. I have logged our
Complaint...

I have sun direct tamil cinema plus sports package for the last 2 years and since i paid for the setup box 2 years ago, when i raised a complaint stating that some of the channels were not getting relayed, i was asked to change the setup box as if it was my fault.
I had to pay rs. 200 to get the new setup box on march 6, 2017 and also paid rs. 700 to get the channels as part of tamil cinema plus sports package. All of a sudden without...

Dear sirs,
I here by forward the grivence which have been forwarded to Sun Direct and request your kind action to have justice to me.

With regards,
V.Padmanabhan

QUOTE

Ref: Card number [protected]-- Sun direct T.V
Consumer name: V.Padmanabhan.

The set top box for the above card number is not functioning properly and we are not able to watch T.V. The signals...

No Technicians are reached the attend the complaint of Set Up Box V C Number [protected]. I am very ashamed to the Customer of this Company. So I am compel to purchase a new connection. This type behavior is not a good for a reputed satellite company. so please take an action for these type of behavior. Give me a proper answer for the solution my problem....

With reference to my sun direct no : [protected],

We had tried recharge for Rs 1050.00 thru on line on 18/02/2017. This amount of Rs 1050.00 debited to my SB account with CENTRAL BANK OF INDIA. This transaction done with my debit card. My debit card no.[protected] of Central Bank of India. Transaction Id is ONL[protected].

Till date our dish account not recharged but amount debited in the bank also not...

Dear sir, my sun direct TV card no.[protected] recharged on 14/2/2017 evening. At that time TV was off because there was no power. called your toll free number two times. they verified the same and send me message that complaint was resoved. but the TV is not working. only the ist channel 0001 is only diplaed. if we press other channels no display. some times it shows the above subject error. Kindly look in to the matter immediately....

I am writing this email regarding a scandalous operation or intended product manipulation to overcharge the customer, by providing non-supporting products (Set-top box) to the customers and change them to replace that to a good one. As of I am Using the HD digital services from sun direct Card No : **********.

I am being using this for several months and i been not serving with full HD channels as of we though we are not subscribed...

Regret to inform you that past 12 years I am using Sun Direct dish only. I have faced problem always, every time complaint register and your persons also come and check, but problem not solved.

I have changed new set off box on 28.10.16 and past one month i am facing channel problem and sound level. Your dealer Mr.Babu-(mob.no.[protected]) Dolpin -Coimbatore area rep.only change the set-off box and he only inform 1 year warranty...

For past 30 days I have been calling sundirect customer care to change the setup box which is not working anymore..my tv is blank..But they don't care the dam for customers sInce i have maDe the pamend in advance.. They give u lot of hopes, assurance, promises, and complaint numbers tat closes as per their norms. Zero loyality. sick and tired of calling to their nodal desk, who don't bother to attend the call..
My Mobile No.[protected]...

[protected] no TV problem card not recharged .now TV problem solved. Sun direct gives offer 678 for five months Telugu basic plan . I have recharged the above amount online recharg but they can't recharge. I am asking Chandra sekar he told me recharge with 700 u get the offer. But they don't give 5 months. They give 3 months. Please take action solve the problem. Give Telugu basic plan five months for this card [protected]. Thank you sir....

The company has charged us 2000 rs for a year (till Nov 2018). But they are refusing to provide connection. Several complaints have been made but still they say that the technician will come and help us which nobody never came. And moreover this has been the issue for about a month now. We've have been trying to get this rectified with the customer service but they are completely useless. And when we try to move to another DTH connection...

For past 30 days I have been calling sundirect customer care to change the setup box which is not working anymore..my tv is blank..But they don't care the dam for customers sInce i have maDe the pamend in advance.. They give u lot of hopes, assurance, promises, and complaint numbers tat closes as per their norms. Zero loyality. sick and tired of calling to their nodal desk, who don't bother to attend the call.. plz help me..boredom without...

My sc no. [protected]. Residing in villivakkam. My settop box was recently replaced with a news one in the 1st week of january 2017. Again i received e48 / e52 searching for signal. I had takenup the issue with nearest distributor (Kolathur) for which he wanted to again replace the settop box for rs.650. It is to note that i had replaced the existing one for rs.350. Is there any logic in contiunously paying money to the distributor and replacing...

A complaint regarding the above lodged on 19 / 01/17 and they assured that my problem resolved within a day. but today my service is disconnected du e to my account shortage. during this above 5 days wef 19/01/17 i couldnt get many of the channels i already paid.in the ligt of the above kindly treat this matter in most higher ups and i cant understand how i loss my amount for the above said five days....