Sunflame Enterprises Complaints & Reviews

I purchased innova 60 chimney autoclean on 24/4/2016. To my surprise one hinge of oil collector half cracked after one month. Now another hinge melted and oil collecter fell down. It clearly shows that poor quality collector has been supplied with chimny. Now service center of 41 b chandigarh says that you have to pay its cost as plastic material is not covered in warranty. It means that company can earn in disguise of this condition by supplying...

I purchased a sunflame gas stove in may 2016 and one of the burners is defected. Fire is exploding out of the burner. Smell is also coming when burner is set to sim mode. It's been so long that we are trying to reach you against this complaint but got no response.

Kindly look into the issue on priority because this is a serious matter and company must be informed asap....

I bought an OTG oven from sunflame about a year back. Within 6 months it started giving problems. Have been chasing them ever since but they are not at all bothered about repairing it. It's under warranty. It is a piece of junk which is lying in my house. Request sunflame to take back ther oven and dump it in their dump yard. And please never ever buy sunflame products even if they give it to you free. It is the worst company ever....

Hi,
I have Sunflame Classic 3 burner gas stove. In this one part related to gas cock is damaged, I contacted to Sunflame Service center in Pune (K.K. Service). They sent one technician. He visited my place and checked the burner and then said that this part has to be replaced. He said that he will ask his seniors to arrange the part from company and then he will come again and fix my burner problem.

I am in regular...

The glass of my sunflame cooktop is completely cracked for no reason. The dealer provided me with the number of the man associated with the care but no service is availed till now except the false assurance to change it for a month. The call was made fr three consecutive days on the provided number and every time with the same excuse "either will come in the morning or evening" "dont have the boy to hold it" etc. Now it has been almost 2...

I have a Sunflame oven which was gifted from Delhi. After a year and a half o[censored]sing it, it stopped heating. I've been complaining for more than a year and they ppl in chennai service center are so reluctant to take my complaint and they are talking bad and without reapect to their coworker while handing over the phone to the other person when I am still in the line. Satish from chennai service center talks without respect. I want some immediate...

Yesterday morning (16th july 2016), my wife was cooking food (Idly) at kitchen suddenly glass broken into air with a big blast noise. I thank to almighty god that my wife was not seriously hurt but flying glass hit her hard causing minor injury. Since then my wife is in pain and mental agony. This is really not expected from the trusted brand like sunflame. Our family had been using sunflame products only for number of years without any problem...

I purchased one gas stove of granito 3 burner model from your distributor m/s jain polyplast, wz - 46, raj nagar, mahrauli road, palam colony, new delhi - 110045 on 30.10.14 against invoice no. 7510.

Last week, while cooking, there was a sound from the gas stove and we found that some glass pieces from the gas stove came out and scattered. We immediately switched off the stove and tried to check what happened. We found that...

I have purchased sunflame chimney model-Innova-60 autoclean, on[protected]
but after an attempt of autocleaning the water is not coming out in the tray, it's just stuck inside.I did not operate it since then and lodge a complain (complain no-16F158) on[protected] by dialing the no.[protected].I was told that technician will be arriving within 48 hours.Today[protected] I tried calling the very number and no one is receiving the call.br...

I bought electric water heater 25 liters model optima on 20.05.2015 in tamilnadu state, vellore district, csd canteen located in ambur and found 13 places of the inner tank bursted and not working for the last 6 months. Several times complaint had been made to chennai office through phone but so for no action taken, hence i need justice....

Sir, purchase kettle in july, 2015 from m/s soni polyplast pvt ltd bill.No-5684 after 2mths it stop working and hand over to dealer for repair /replacement, again they cheated me and said now it was repaired and work properly, but nothing was done after one day again i hand over to dealer for replacement/repair all your company staff took the matter lightly and make me a fool, the dealer response me that company is not serious about your...

I am a customer of sunflame but i'm very much tired of complaining for services from the past 9 months and still no action is being taken. I first launched a complain on 5th august, 2015 that my hobs 4b sfh64ltg sunflame(The product name as per printed on the bill) is not working properly which was purchased on 14th october, 2014 from sonar tari, the doc no. Is 15h92dt. After complaining no action is being taken and only a man comes sees...

I requested service for my sunflame 3 burner glass cooktop with eurotech jadavpur on 29/03/16 at 0530pm. The complaint docket no. Was given as 16c578. The number called was [protected]. The date of purchase was 30/05/2014.

The complaint was regarding 2 burners (The small one and the mid-size one) brass top wear outs resulting in gas escaping from the sides of the burners thus rendering their usage as highly dangerous which...

Hello Team,


This is to provide you feedback on service and quality of your product Sun flame Sakti 3Burner gas glass top model.

Newly purchased gas on 24th Dec, 2015 had problems from day 1. Issue was large burner keep pumping air (makes noise) and you cannot use it .Called service engineer Permod(in dehradun) multiple times, then finally after 10days technican visited and informed burner casting is...

We purchased the above product on 21 sept 2014 through flipkart. Worked well for 2-3 months and later started leaking hot water at the filter attachment where steam gushes through the filter. We contacted the Bangalore service Center where one Mr. RAVI with phno. [protected] took the device for repair (march 2015)and on repeated enquirers returned the device saying it is repaired after ten months (Jan 2016) and later it was found that the...

On dt. 27.02.2016, shattering noise was coming from our kitchen. On entering the kitchen, what we saw, glass of sun flame cook top scattered all over the floor and still some more was about to shattered. Thank god no one hurt as none o[censored]s was in the kitchen at that moment, otherwise flying glass pieces can harm some one.
And all over this when we made a complaint to sun flame service center, their executive came to resolve the issue...

Dear sir,

We are purchase sun flame chimney venza bk bf in oct.2015
After 3 months
When we cook food than automatically chimney was burning.
And after few minute later chimney was totally burning

Kindly reimbursement my amount /chimney
Just because my house furniture / color paint was burn...

I have purchased a 9 fin oil heater from your dealer M/S Novelty Smart Kitchen Noida the heater is not working and when I rang the service center and talked to Mr Surender Sharma he is denying that the heater is Ok pls take note as I am taking up the matter with the consumer forum....

I had purchased sunflam electronic gayser eva model on 7-1-15 from vijay store sector 20 c chandigarh but now from 6-1-16 this gayser is not working properly and making some noise during switch on and not warming water this product is under gurantee. I have contacted to chandigarh sunflam service centre regarding this they replied me that they give their service only in chandigarh but my address is Ward no 10 randhawa colony near attewali...

I purchased water heater of 35 liters capacity vide bill no. 2773 dt. 6/11/2015 fro m/s vijay harware store, vijaypur teh. & dist. Samba (J&k) and had gone out of order. I lodged complaint with jammu service station vide complaint no. Sma[protected] through telephone no.[protected] but till date no technician from your company has repaired the water heater . At the time of purchase the tall promises for after sale services were made. Your...