Sunflame Enterprises Complaints & Reviews

Sunflame geyser model optima still under warranty is faulty since long. It's use is extremely dangerous and risky. It can also be fatal. Sunflame enterprises company is neither taking calls nor responding to my e mails which have been sent to them. I want the faulty geyser under warranty to be replaced immediately. Latest complaint number with service centre is 12659. My contact number is [protected]...

I got the stove on 13th december 2017, from a sunflame dealer at suncity, bandlaguda jagir and the boy there got the delivery but the packing was not proper so i asked him if that was a new one still he said yes. But lately observed that the left side sticky tape which is under the toughend glass has come out and it's looking ugly... When you give the dealer please suggest you to do a thorough check of their services....

Sunflame is worst brand ever. Dont ever buy anything from this name. As it's poor quality and the most important thing customer service is worst they don't even respond or check, they say on call they will send someone to check but no one shows off.. Gas got shattered and broken automatically within one month... The knob automatically came out. And it's very risky. This sunflame is worst company who make worst low quality products and fool...

Hi,
My gas stove (4 burber) sunflame co. Is not working properly the flame is come very less. I registered my complaint on 23 december 2017 and my ref no is del[protected]. Still there is no progress on my complaint, i call so many times on this number [protected] (Rajesh). They said every time "mechanic" is on the way.

Kindly solve this issue asap....

I got a sunflame otg 66 ltr in jan 2017 in bangalore. Within a month i got thermostat issue. They replaced it promptly. After using 3 months again i faced the similar issue and get it replaced after a followup of 10days. Now in dec again same issue it's always getting heating to maximum. It's been a month we are consistently following up with service person. He says parts not available, courier not reached etc. Finally he came yday and replaced...

One and a half month ago, my sunflame gas stove glass top shattered, we live in kolkata and ever since, i have been trying to get the glass replaced. To my surprise, for more than a month now, the only response i get from the sun-flame dealership is that glass is not coming from faridabad, and we can not do anything, this was un-acceptable that too at a metro city like kolkata. They also told that faridabad has no stock of glass.
They...

Sir i am gopal dass r/o near govt. Degree collage akhnoor pin code.181201. Sir i purchased geyser from csd akhnoor last year. Geyser is under the warranty period. I have been lodging complaint from 20days. They said they have not spare parts available. If you are not able provide best to the customer. Why you give the warranty period to customer. I have phoned on these number [protected], [protected], [protected], [protected]. Bu they could...

Purchased 2 sunflame regalia gtss ai oven ranges from arvee sales in delhi. The oven doors were both very stiff and needed to be slammed hard to shut. There is no oven light in this model. There was a bad smell coming from both ovens. Complained to the sales company and was referred to mr rajah at sunflame. A technician was sent to inspect and said it would take 2-3 weeks of continuous use to burn off the toxic smell. Bad for health and food...

I am ex iaf - i purchased this product from defence csd from station canteen pathanamthitta on 24\07\2017.
The burners burn normally i[censored]sed individually but if all the burners are on the f
Burners were not but if atleast three burners are used together the flame was very low. I thought over a few days the situation could get better; but this has gone from bad to worse and two of the burners have completely stopped burning...

Useless hyderabad service center and hopeless customer service.
I do not want my stove which is lying in your service center from 3 weeks and which your guys could not repair it after more than 2months follow up and 3 visits.
Toll free number doesn’t work cannot reach customer service... Head office operator, representative, service center cuts the call.
I want my money back mr. Surinder chauhal enough of harassment...

I bought a geyser from sunflame it got failed within two months. Then i contacted their local authorized dealer. They came and inspected the geyser. Finally they informed me that the coil got failed and they promised me within one week the problem will be resolved.

It is almost more than 6 weeks now, till now they have not yet resolved the problem.

They even not responding to calls.

They are...

I was lodge a complaint for chimney on 11 nov. Through toll free no.
And at the time of complain they given me a complain ref. No - del[protected]
And confirms our complain resolving tat is 24 to 48 hours but till 21st november there is no technician came to resolving the same.
My experience about sunflame is very bad there is worst after sale service provided by you guys.
And the chimney was purchased only 8 months...

While cooking food on sim only on one burner out of four the glass top blasted and scattered glass pieces here and there.. Am blessed that i didn't hav my kids in the kitchen at that time as am a mother of a toddler otherwise bid accident would have happened. But am really disappointed in sunflame as i hav bought this burner on 7th of october.. It's not even 2 months old. Am demands by for complete exchange, they are insisting on change of...

After one month of battle with head office and Hyderabad service center.
Could not repair the stove after even 3 visits.
They asked me to send the stove to the service center with chargeable transportation.
It has been a week and still no response about my stove.
Spoke to head office but no solution still my stove hasn’t been repaired and shipped to my address....

Hello i'm dilip kumar. I was purchased a geyser which is in warranty period.
And the geyser is continuously leaking.
Im fed up by complaining again and again.
I'm not satisfy by this condition.
A man was come previous week and he was not worked properly. He destroyed the remaining parts which was good and the whole parts of geyser is destroyed including indicater and pipes.
Please do some efforts.. br...

We purchased grace 25 liter electric water heater (Product code iggoj25ch[protected]) from gambhir son's, 2 the mall road nahan, district sirmour, himachal pradesh.
I am forced to inform you that even after multiple phone calls to customer care number given[protected],[protected] in the back side of booklet no reply received. I hope this number is not valid. The purchased water heater is not heating the water at all since the...

I bought a sun flame stove and it’s main burner was not working properly after a while.
So, i gave a complaint to the registered service center in hyderabad but the person showed up 2 weeks later and said need to change the burner and would visit again after 2 days.
Later he didn’t show up again i gave a call 2weeks later again he showed up with a anew burner and the problem became even worse.
He asked me to sign...

In last two years my sunflame heavy weight iron stopped working three times. I visited their service center in kota rajasthan though the product was in warranty still they charged for repair. The quality of service which they did was pathetic. I tried contacting customer care of sunflame but neither the helpine worls nor the mail system. Every time they say thanks for your response, but where is their response.
I said no to sunflame...

Dear team,
I purchased your many products but one of them started giving me trouble i. E sunflame chimney model number iris 60 bk bf purchased on 25/11/2014 on the name of my father chandra prakash srivastava now the issue is machine started making very loud sound after make many calls to your engineer then he visited and said that your blower is damaged and it doesn't comes under warranty.

Now suggest me for further.br...

I bought a sunflame mixer near about 10 months before, since 2 months it got some problem, i tried every customer center in ncr region but no one picked my phone not i found any fixed customer service center. At last around 2 months before i wrote an email to official customer care and got a response from faridabad center that my complaint has been registered to their r. K center in indirapuram ghaziabad. They took my jar but did not provide...