Sunflame Enterprises Complaints & Reviews

Dear sunfalme,

It is very surprising that the brand sunflame products are so bad that they broke without touching even.

The glass top of my gas stove got damage even without anything falling on it, i think you guys test the quality of your product before introducing in market.

From last 2 days we have not cooked food at home and in shocked that how come in 6 months a product of sunfalme can be...

Hello,
I have bought the sunflame electric chimney optra in may 2017... We shifted to the new house recently n got it installed. As soon as we switch on the chimney there is a lot of noise coming from it. The person who installed it told us that maybe the rotor is broken or something. I don't know how it's possible coz it's brand new n within warranty period.
So i request you to rectify the problem at the earliest. We are not...

I purchased sunflame 3 burner bonus auto ignition gas stove in april 2017, from day one it was troubling, auto ignition was not working.
I had called the customer service after which they had sent their technician who had no knowledge of what has to be done.
Few days later another technician was sent who also had no knowledge and said that the stove isn't working due to moisture presence in rainy season
After many followups...

It has been more than a month and several reminder mail to company but still no response.

I purchased sunflame 3 burner cooktop 4 months ago.
From the very first day, one of the auto-ignition was not working properly. I registered a complaint with pant services regarding the issue. They informed that problem is due to metal ring and they took more than 15 days to replace the same.
But the problem was not resolved...

We are using sunflame glass top gas stove - 4 burner for around 5 yrs
I wanted to change the burner and inquired with your authorised service centre:
Name:m/s. Sarvesh enterprises
Service center:586/523, anna salai, teynampet chennai-18
Phone no.:[protected],[protected],[protected]
Email id:[protected]@rediffmail.com

I spoke to one who said that changing burner will need a technician...

I had purchased a 4 burner gas stove in july 2015, from the time the gas stove was installed one gas burner was leaking. Complaint was raised and the executive came after nearly 15 days of raising the complaint.

The executive came and repaired by the burner however one of the knob was loose and he placed a plastic piece inside the knob to tighten the same. On asking him why he was placing a plastic piece he mentioned that in...

I have been using a sunflame toughened glass top 3 burner gas stove. While we were cooking the so called ‘toughened glass’ broke with a blasting noise and just shattered all over the platform. It was very scary.in the first case, i fail to understand how can a toughened glass break this way.

I called up the dealer and registered a complaint last thursday 7th sep 2017 (Complaint no. 25318484/83/82). I have been following...

Copy of complaints sent to sunflame company on 09 sept 2017 is as follows ;-

I purchased a 10 ltr geyser of sunflame from csd. While it being installed, it was found that the electricity supply is not coming to the geyser.
In the first week of month of jul 17, i complained to akhand enterprises - your servicing agent in mumbai. They did not give complaints number and asuured that they would send their rep. However no...

I am complaining about an induction cooker i had purchase from csd hq technical group (Eme) delhi cantt-10 on 23 apr 2017. After a few days a small flame came out form in side. I stopped cooking and immediately informed customer care. The technicians came after three or four days than he collected the item and send it to rohini service center for repairs. The same was returned after a fortnight and even after 15 days the product was not satisfactorily...

I have purchased a sun flame 3 burner gas stove at mumbai during july 2017. But while i started working i found that the steel plates in two burners are bend and the beeding of the stove has come out. I have made a complaint to the above firm and they have sent one representative and he visited my residence and saw the stove and assured to rectify. I have sent an email to the above company on 30th july 2017 and i got a reply from you that...

Dear Sir/Madam,

1. I had purchased one toughened glass four burner gas stove - crystal curve 4B BK, about ten months back.

2. Today while cooking, the toughened glass top broke and glass pieces shattered very badly.

3. I am trying to call your numbers at following but no response.

Sunflame Enterprises Private Limited
58, Sector 27C, Mathura Road, Faridabad - 121 003, Haryana,...

Respected sir/madam,
Myself amrik singh, i purchased sunflame innova autoclean chimney from ashoka crockery house, sangrur. But it has prob with display after installation. I made a complaint. Serviceman said to change the dislplay and changed in next visit ie after 15 days. And then a new problem occur chimney itself start and shut also with variable fan speed repeatedly. I made the complaint again. The serviceman said to change...

Good morning. I had bought sunflame juicer mixer grinder supreme on 19 july 17. But soon after 2-3 days... It's went out of order. I sent email and spoke to sunflame service center, patna and requested to send technician view product is in 2 years warranty. But, more than 2 weeks past but still there is no response from sunflame service center, patna.. Even i called/emailed them many times but all the time they r giving excuses and now they...

From
S. V. Saraswathi,
Flat no.28, building no.8,
Twinkle star housing society,
Ghatla chembur,
Mumbai-400 071

Mobile no.[protected] land line[protected]

Re: deficiency in service.

I have purchased a "sunflame'lpg 3 burner gas stove from m/s. Natraj emporium, station road, chembur-71 on 14.05.2017 for rs.4, 400/- which has a warranty of 2 years from the date...

I have purchased a glass top - 4 burner classic gas stove of serial number 16b00 4716 on 24th of march 2017 from nandi charan paul (Agency) kolkata. The flame of alll the 4 burners of the gas stove automatically went so much slow in just 10 days of the purchase that cooking has become impossible on it. The flame which comes out of all the four burner is negligible. I have called men from your customer service center thrice but it goes same...

I have ordered sunflame classic glass top black - ss body 3 burner auto ignetion - bk stove (B01nbcjf6d) [sunflame classic glass top black] from amazon.in and it was delivered wrong item to me... It is non auto ignetion product delivered to me... And today i have also called your sunflame service to install the product... That time they called me that it is non ignetion product... I have called to amazon.in service centre they called that...

Sir,
I have purchased an superflame iron on 30 dec 2015 from csd canteen. On 17 dec 17 i was using it, suddenly electric wire of iron started burning. I had approached to your websight but could not get any response. Customer department of your company gave me some numbers of authorise service centers but they refuse to solve my issue. Item is also in under warranty. Item sl no is[protected]. Plz solve my problem....

This has referred to the following incident:
*on 28th of jun - request has been made to the customer care for the installation of the chimney.
*on 29th of jun i was intimated by mail for the address and complied on the same day by mail.
*on 30th jun customer care addressed to the concerned franchise for the installation.
*after above activities all remained silent and again i mailed to customer care to treat this...

Hi,

We have bought four burner classic burner, there is a continuous smell coming. I have spoken to anand, akhand, akash and mehanic pradeep. No one is responding,

Please contact me on [protected] / [protected]. Customer name: jyotika chugh. Location - mumbai - mahim w

I am also esclating this issue to mr. Kishan lal verma for his intervention to resolve this long pending critical issue.
br...

Respected sir
I have purchased an emergency rechargeable lantern from m/s a. R. Electricals at bhagirath palace chandani chowk on 14/06/2017. But after recharging it at home for almost 24hours, it didnt work at all.
On 8th july i visited the dealer to replace it but he denied to do so and asked to contact the company.
So it is my humble request to replace the defected piece without repairing as i have paid for the new...