Sunflame Enterprises Complaints & Reviews

Please NEVER buy Sunflame home appliances. The customer service is PATHETIC and so is the quality of the appliance.

The geyser we bought stopped functioning 1 day post installation. We have been calling the customer service number provided along with the warranty papers, however, post one unsuccessful visit...there has been no visit to fix the geyser.

We have been calling the Gurgaon customer service no, however,...

Sunflame has an absolutely collapsed service network.

Their web site pages are under maintenance closure for months now.
I gathered telephone numbers from cached pages from search engines.
Even those numbers are stale.
The contacted person says he stopped servicing sunflame years ago.

So, the company even doesn't publish their authorized service center address and contact numbers any...

I had purchased a Sunflame Gas Burner in August 2009 from Sarojini Nagar Delhi. The burners were leaking gas and one of the burner knobs were defective from the begining, the other burner makes noise when on. After I lodged the first complaint, a technician came and replaced the knob, he said that the gas was leaking because of the knob. From the very next day onwards, the problem started again. Flames come from below the burners, make hissing...

we had bought a sunflame spectra 2-burner gas burner 10 days ago; the gas burner was making a strange sound when any utensil was put on the burner; when we told the dealer he directed us to the sunflame service center; it was then the worst of our experiences started; first of all the person manning the center some chap by the name Somnath was most uncouth and rude; in fact he misbehaved with my wife who happened to speak to him on the phone;...

I HAD SENT THE MAIL BELOW TO SUNFLAME REGARDING THE COMPLAINT :-

This is with reference to a product we bought in the month of Nov. Last year that was a Chimney & a Cooking Range from your dealer M/s Krishna Bartan Store and in this regard, please find below :-

1. Since the installation did not took place for over 1 month so we had to install the same on our own !
2. After the installation, the chimney...

I want to bring notice in this forum that people who buy Sunflame plaino chimminey costed around Rs 7k makes so much noice.I have compalined to the company, the shop where purchased and the service centre in Hyderabad.My advice to people better avoid this product the company is very poor in customer they just are selling boxes no post sales support...

Sunflame sapphire auto ignition gas stove was purchased on Nov4, 07 from Dua Enterprises, Ghaziabad. It is not working satisfactorily and complaint not attnded in last 30 days after many telephonic reminders and personal visits. I choose the Sunflame brand for safety, trouble free service and mental peace. None of the three objective is met. Summary of Fault is listed below:1) Stove is throwing flame on the lower side and visibly remain ignited...