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Sunflame Enterprises Complaints & Reviews

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Last updated Jan 18, 2022
Complaints 352
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Sunflame Enterprises Head Office Address

58, Sector 27C, Mathura Road
Faridabad
Faridabad District
Haryana
India
121003

Sunflame Enterprises Phone Numbers

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+91 12 9426 6999
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Sunflame Enterprises reviews & complaints(352)

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    I have ordered an online gas stove on 23rd April 2021, but while doing order my order I have not received an email for order...
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    I bought Gas stove of Sun Flame in Aug'21 and while cooking food on 21st March, glass of gas stove was damaged.
    br...
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    Glass top Breck while making food
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      Pathetic customer service at palampur. For 6 days no response even after following up evry day..subflame is the worst company...
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      I purchased new 4 burner glasstop stove, 18/03/2021.
      The two burners when put to use pungent gas leakage smell coming....
      +1 photos
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      The one burner of my gas stove is not working, very slight burning is there even on full.
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        Sunflame super stove model 072 glass blast (creack) please exchange my glass urgent bassis
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          I submitted a complaint through email for sunflame halogen heater, a call came from service center guy but till no one has...
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          Vaidyanathan ayyaswamy Thambraas regd
          Attachments
          Sun, Jan 24, 11:05 AM (9 days ago)
          to bcc: pos.supportbr...
          +2 photos
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          Dear Sir/ Mam
          I'm Pintu Rai . I'm very disappointed by the very poor service of sunflame . I have purchased Heat convertor...
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          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          The power supply is fine but the 10 fin oil radiator heater is not working
          Aug 5, 2021
          Complaint marked as Resolved 
          Sunflame Enterprises customer support has been notified about the posted complaint.
          Please provide your contact details. Complete address with Pin Code and Mobile No. so that we can reach you.
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            My sunflame stove 3 burner blasted all of a sudden. My wife was cooking food. Glass pieces fell away. God save our life. What faulty products they are manufacturing which is danger to every body life. I need free replacement.
            Sunflame Enterprises customer support has been notified about the posted complaint.
            See attached pics

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              Pls note i bought a Gas stove from the dealer, from the first day of its purchase my gas was melting the stove body and releasing...
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              I have purchased 3 burner gas stove in which 2 of the burner are not working. The middle and the right burner is not working. The middle nob has also stopped working.
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                Blast in glass top of sunflame gas stove while trying to cook food in sunflame gas burner, the glass top suddenly brust into tiny pieces.my mother was near the gas too.luckily nobody get injured.all glass pieces went into the food kept nearby .I am so scared it can be major accident.😭
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                  The chimney was installed 2-3 days ago and the sensor isn't working in it.

                  I tried calling in the support team but there is no response here. Can you pls help.

                  I tried multiple times and all of them are just ingnoring calls.
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                    We were cooking food on sunflame glass top stove and suddenly we heard a noise of bursting and we saw that the glass had bursted out very badly. We put the gas off and checked. There was no sign of leakage of gas or fire beneath stove.
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                      Purchased sunflame water heater in Feb2020, found issue since day 1. The first complaint took 4 months to attend the excuse provided was lock down. When attended we were told no issues but next day again the problem started. Now the 2nd season is approaching, we want this product to be taken back and refunded our money.

                      we now donot trust this product and your service. Please suggest how can I return this product and get full refund.

                      Product serial no MV19L002641
                      First complaint DLL[protected], was attended after 4 months and nothing was done.
                      Second complaint AND[protected] lodged couple of weeks back and no one has attended so far.
                      Sunflame Enterprises customer support has been notified about the posted complaint.
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                        I bought one Sunflame Chimney Misti C 60 model on Feb 14th 2020. While installing it at my home in Gurugram, I called the...
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