Sunflame Enterprises Complaints & Reviews

Myself Mukesh...
I have been using a sunflame crystal plus toughened glass top 3 burner gas stove since last 5 years.

While we were cooking ‘toughened glass’ broke with a blasting noise and just shattered all over the platform.

It was very scary.

I called Sunflame company on their contact no many times but no response..

Now 6 days have gone but not a single call from...

I have contacted through customer care [protected] for registering call for not working motor in sunflame cooler on 14/03/2022. I have received phone number of Hanuman enterprises, [protected]. He did not called me even after four days. While I called him, he told me and he will sen the person on 19/03/2022. But nobody came and called on that day. While I call back him, he is not responding and disconnecting the phone. Kindly resolve the issue...

I have contacted through customer care [protected] for registering call for not working motor in sunflame cooler on 14/03/2022. I have received phone number of Hanuman enterprises, [protected]. He did not called me even after four days. While I called him, he told me and he will send the person on 19/03/2022. But nobody came and called on that day. While I call back him, he is not responding and disconnecting the phone. Kindly resolve the issue...

I want to bring this to your kind attention that I purchased a sunflame auto clran chimney in April 2021.

The piece I got is defective. I raised complaints many times but I didn't get any solution for my problem.

There are so many issues, one is the sound issue. My chimney makes so much noise which is much higher than usual, second, it is not working fine on pulling smoke, another is, it is getting black from...

We have purchased a MAPLE 60 chimney of SUNFLAME from Bajaj Electronics, Gachibowli. The inner part of the chimney has come. The technician came and applied glue and went away..After 2 days, the same problem again came. Now, total one is side is hanging. I have placed request for changing, but no response to it.bhas...

Today morning my cook was cooking food in Sunflame Gas Burner(Purchased in May 2019), and the glass top suddenly burst into small pieces. She got injured due to it and the entire kitchen was filled with broken glass pieces. On further research I have come to know that this is a common problem with this kind of Sunflame stove.

I am not able to understand how they are selling this. This is such a huge safety risk.
Also...

One burner not working, needs service. Please help....

I have been issue with burner and on my first visit of technician he said if issue repeated the he would change burner. The issue was still there so requested for change burner as it was in warranty but from 9th Feb am trying to ask for same ticket was raise but not yet received respond. My details of ticket below.
Dear Customer, Thank you for contacting Sunflame, Your complaint has been registered with Ref. no-HYD[protected] Service...

It is Kitchen Chimney with 2 cylindrical exhaust fans but choked ....

I purchased new water heater of sun flames.6 months before but it's stopped working all of sudden......

Sir/ ma'am,

i had purchased "Sunflame Diamond Glass Top 3 Burner Gas Stove Mannual Ignition Black" from Amazon.in on 30/12/2021 .

The stove was delivered on 1/1/2022. Within a month o[censored]se the gas started leaking from the gas stove . One day there was a small fire in the stove when I was burning it. so that immediately i filed a complaint regarding this issue .
The customer executive told me that...

We had purchased 4 burner stove and it stopped working just after 1 month.
We raised a complain about it. Its been already 2 months and in spite of regular follow up, sunflame is not addressing it. Dealer (Vini Services ) is just closing the complains giving one or another reason without fixing it.
Suresh from Vinii services is a horrible service person. He threatens that he will not fix the issue and do whatever you want....

Have using a 3 burner glass top sunflame gas stove from november 2020 . In the evening of 23 january 2022 dinner was prepared and approx 8 pm the gas stove was turned off and left the kitchen. After 20 to 25 min a blast sound came from the kitchen and when we see the glass top was broken and still crack transferring noise was coming(This noise remains coming for approx 15 minutes after the blast).
After one day i.e. on 25 jan 2022...

Dear Team,

This mail is in regards to Automatic burner replacement of Sun flame Automatic Gas Stove.

History

I have issues with my 3 in one burner which is not working fine. I made a complaint on 17.12.2021 to get it checked and replaced as the burner comes with a 5 yrs warranty. Technician came and took the visiting charges as the product is not under warranty though burners are in replacement...

Within one month of purchase, one of its knob got stuck and is not working. One large burner is giving intermittent flames.
Lodged complaint to their customer care centre but it's more than a month and they keep telling me we have raised issue, wait for 2 days....

I bought this 4 burner so called toughest glass stove in 2020. it was working fin until 14th January 2022 when it suddenly blasted and the glass of the gas stove shattered. My cook was cooking at that time. it almost hit her eye. it was quite scary.

It was still in the warranty period so we contacted the customer service. The customer service guy came and gave us funny excuses that the burner over heated which broke the toughest...

A defective coocktop was delivered by sunflame. I have tried many times to contact brand but brand is not responding of my emails. Service request have been registered three times 29 Dec2021, 03Jan2022, and 13Jan2022. Brand has not been given any update about the same. I had contact to cc, he stated that your complain has been resolved while no one technician visited my place. Brand is not able to give any information about technician and...

I bought a sunflame stove from Amazon, ignition was bad from day 1 and few days ago knob caught fire and melted . i had to turn off the cylinder knob because there seemed no other possible way. I submitted the complaint and now service center team is saying it is not a big issue and they will just grease the knob. I do not want to put my life in risk because of this pathetic product . Please help me on this....

Sir,
I purchased a steam iron on 22/02/2021. I regret to inform you that the steam iron is not working. I had complained toll free number, but my problem is not solved. I contacted agents last one and half month again and again. The steam iron is still in the warranty period,
Complaint Ref. No. FAR[protected]

Add.
Name yashashviraj
Add. Tularam colony,
Mahendergarh 123029
Mob. [protected]br...

I have raised a complain about my chimney, but they didn't response....