Sunflame Enterprises Complaints & Reviews

Hi team,

With heavy heart i am writing here to complain about the product defect for the faulty sunflame 3 burner gas stove.

In feb 24th (Much before corona), the glass top of the sunflame 3 burner stove came out automatically. Also my glass stove is in 2 years warranty period.
Since feb 24th 2020, i have been chasing sunflame through email and phone but no progress has been done since last 5 months....

Gas cuhla repair all gas cuhla repair...

One of the burners of my sunflame cooktop is not working.
Its been quite some time now and i am not getting any service regd this. Multiple calls were done to customer service number. Have sent countless emails called multiple times no response at all.

Complaint ref number : kol[protected]
My mobile number : [protected]

I was asked to call a number [protected] to get a service engineer.
br...

I wish to bring to your kind notice that I am facing some problem after buying the subject product online from Flipkart very recently. On receipt of the product in the first week of June 2020, the same was installed at my house on 10th June 2020 by the authorized service personnel of my IOCL Distributor.Unfortunately, it was observed that the diamond color plastic material which is on the knob as indicator for ON / OFF position of two burners...

Hi
we bought 4 burner gasstove in the month of Feb in Bajaj electronics gajuwaka.one day one of the Knob became loose and fire came out. We gave to service centre and got repaired and also took 400 rs from us. After got service, when we lighten the stove a big fire came out and spread on complete stove which is very dangerous. it happens twice after got repair.

We scared to use that product and we asked for replace/refund...

Hello customercare,

With reference to your mail, no action has been taken yet. One or two people came to visit our home, took notes, i guess doing the formality for the sake of showing up the paperwork done from the company. A person named surender (Service head of noida and ghaziabad) visited our home on 10th july 2020 and understood the issue. He gave us an address of a nearby shop to look out for another option. To our...

This is in reference to the sunflame modular 4 knobs gas. It was brought in march from r. K vision, lodhi colony, new delhi but placed in june due to corona lockdown. The concerned engineer placed it in place on 25th of june. You can cross check it with customer care details and the concerned engineer who placed it. We used it first on 29 june 2020. To my utter surprise, its a sheer waste of money. We used to like sunflame but it was a sheer...

This is in reference to the sunflame modular 4 knobs gas. It was brought in march from r. K vision, lodhi colony, new delhi but placed in june due to corona lockdown. The concerned engineer placed it in place on 25th of june. You can cross check it with customer care details and the concerned engineer who placed it. We used it first on 29 june 2020. To my utter surprise, its a sheer waste of money. We used to like sunflame but it was a sheer...

It is to inform that my 4 months ago purcharsed 3 burner glass top gas stove glass had burst today's, plss provide another one or repair it.

It purchased by central police canteen bhel bhopal, it outer glass surface haas totally been burst suddenly and it harm other kitchen items
Its is requested to change the item and do needful because it is in guarantee period...

This is regarding Sunflame prime BK gas stove 2 burner glass top, black which I purchase in 12th March 2020 After using about 15 to 20 days two of the burner are not working and some kind of sound is coming out from the gas stove.
To raise the issue I logged the complaint about 2 months ago and my complaint no "ALL[protected]" After i tried to call multiple times service center told me our technician will visit with in 48 hrs to solve...

Sunflame gas stove glass starts cracking. We trusted the brand and invested in it. But it's too risky....

I am complaining about the sunflame gas burner which got burst into pieces while cooking, and avoided a potential injury. We purchased it during 2018 diwali from faridabad market so hardly used for 1.5 years and we are back to using our old stainless steel burner which was with us for over 20 years. Such a shame that product are now made with such pathetic care to make them last longer for some years. I want a refund or replacement for this...

Glass top got bursted
Very poor quality glass...

Dear team, dated:01/05/20

I purchased the 3 burner toughened glass cooktop on 14.10.19 from amazon over other companies like prestige, pigeon, glen and others, thinking that sunflame was a good and renowned brand.

But it cracked this morning out of a sudden when my mother was using it for daily cooking, which was never expected from an old brand as yours.

As it is still covered under warranty,...

On the 2nd of feb 2020 i purchased au flame glass cooktop ct-hob series. Today the while making food the glass top shattered into small pieces with noise injuring my family member. She had to be rushed to the hospital to pick small glass pieces from hand and neck.

I tried to call customer care they said they are not responsible. I’m now forced to write formal complain against the company....

I had sent the below mail on Mar 14, 2016, but no response so far.
Hi,

I am totally dissatisfied by Sunflame Dealer (Girish Enterprises, Sarjapur Road, Kaikondrahalli, Bangalore). They delivered the Sunflame Optra 4 Burner Gas Stove on Thursday, 10th March, after which I found that the two burners were not horizontal and about 20 degrees slope, so uneven heating of the vessel kept on it. When I called Girish Enterprises...

Inspite of registering multiple complaints and calling them incessently, this pathetic company service centre does not even pick up the call. Their service centre number of guwahati [protected] just disconnects the call.
Truely horrible service. Made the mistake of buying once, will never make it again.
I even tried mailing them, but it seems no one is interested in the customer once goods are sold....

I have purchased the gas geyser on 25th december 2019 since then it is creating problem problem and on 11 january i have complaint about it in your company but till now 3 visits have been done at my place. All the staff send by you is useless they dont know anything about the product but still the problem is as it is i have mailed it so many times complaint it so many times but no one is hearing it for me the quality of product is pathetic...

We purchased one stainless steel gas stove (Two burner) at new saeravana stores, t, nagae, chennai-600017 on 23rd dec 2019.
Now the left side burner knob is nor working and we could not able to use the left side burner. And we do not know any service center, even we tried in your web site for online complained.
Please do the needful.
Customer name: s. No:[protected]
Address: 24364307
New saravana stores,...

Sunflame heater is not operating good. Since i bought two week before one rod is not operating executive has came on 27th december and make it operaing.
Again on 30th of december same problem arise. If you were not able to fix it either refund my amount or exchange it. This is so frustrating. I never suggest anyone to buy brand of sunflame it's worthless company no brand value.

Regards
Kalyani kumari...