Sunflame Enterprises Complaints & Reviews

Worst service ever, no trained customer service representatives. Extremely rude and arrogant. Not ready to hear the issue and hung up the call on my face! Have called multiple times for an issue that could escalate to a tragedy. Disappointed completely.
Please resolve my issue...

Hi Team,

This is to notify you that I have purchased your Sunflame cooktop burner on (16/08/2021) from your authorized dealer and as a standard process, the service person came to install that product in my home. But he damaged the product while doing the installation and repaired it after some days when I called the dealer and told this incident.

Now, the problem is the leakage of gas from the place where the...

Its not working properly, i called the numbers provided .there is no response from 7 months. its been 10 months i purchased.very poor response from your side.bad rating.i think this is a kind of bad part on your company. i have waranty but no one are respinding....

I bought mixie of brand sunflame on jan. But on March month itself it is not working . Then I raised complain on may. Customer executive gave customers center number. I called them they came and took my mixie jar and went. Nearly 50 days over till now I didnt get it back. I called and complained more than 20 times. Past two month inam putting call and raising complaints but till now my issue not resolved
I never seen such a worst...

I’ve purchased a stove few months back and it’s under warranty and not working properly. I’ve raised a complaint more then 6 time’s now and yet no body has come to repair. It’s really annoying....

Please replace my glass cook top oven as the black glass of the 3 DX model has been broken...my residential address & phone no are given here under

Tarun Dutch
23/1 banking behari ghosh lane
P.o- BelurMath
Dist- Howrah,
State- Westbengal
Pin- 711202
Ph- [protected]...

Very worst sales after service of Sunflame Water Heater, I raised the complaint to Sunflame Customer care through phone on 15.06.2021 but till date they did not send any service person to repair the heater. Every time when I contacted the customer care they only say we will escalate to high level but no use of that....

Hi,

I raised a complain almost a month ago and till DATE it's never been addressed or resolved.
I was given with service centre no who were never helpful and giving various excuses. Month ago I have shared the bill along with pics of the issue with Name By Kannan and Anand but we're not helpful.
Now, it's really frustration that your service after sales is really poor.
The burner issue seems like you're...

Hi,

I raised a complain almost a month ago and till DATE it's never been addressed or resolved.
I was given with service centre no who were never helpful and giving various excuses. Month ago I have shared the bill along with pics of the issue with Name By Kannan and Anand but we're not helpful.
Now, it's really frustration that your service after sales is really poor.
The burner issue seems like you're...

Its worst quality. From start o[censored]sage its posing problems. The company doesnt do any quality tests before selling. Continous noise in burners full cooking time. So scary and high risk but such cold response even in gurantee period no assurance.from company . Flames are also orange .very poor combustion....

Gas stove has been burst and my family got injured. What type of product quality is this.
This is rediculous kindly take the strict action against company. So that people live can save....

I have purchased the sunflame chimney venza plus on 06/03/2021 with bill. I have followed all norms regarding installing chimney from the company. But the chimney stopped working within three months and the customer care is charging for the spare parts which is in warranty....

All of sudden the top glass of the stove broken with a bursting sound while cooking. Request you to kindly help me with it....

Already registered complaint with sunflame enterprises on April 24th' 2021 and today is June 7th' 2021. There is no response from agency regarding the repair since complaint lodged. I already called them around 10 times and they are delaying for no reason. Pathetic service by such brand. Already escalated the case with customer care as well, but then again no feedback/response. Worst customer service and management....

I have purchased 3 stoves Burner from shiv bartan bhandar Mani mazra on 05/05/2021 but glass top has been broken....

Not working...

I have ordered an online gas stove on 23rd April 2021, but while doing order my order I have not received an email for order confirmation, so again I ordered the same stove. Then I wrote an email to cancel the order immediately. Till now I don't receive any delivery-related emails or messages. I called multiple times in customer care and they don't have an idea of an online purchase. I am fed up with the services of Sunflame because of no...

I bought Gas stove of Sun Flame in Aug'21 and while cooking food on 21st March, glass of gas stove was damaged.

Complaint has been registered in the name of Suman (compliant Ref no. is DEL[protected]

Their executive visited on 23rd March'21 but no solution was provided till date. Whenever we call at your customer care, every time they say that it would take another 4-5 days and it has been now almost 15 days....

Glass top Breck while making food...

Pathetic customer service at palampur. For 6 days no response even after following up evry day..subflame is the worst company ...pls never buy anything from subflame......