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Swiggy Complaints & Reviews

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Last updated May 27, 2024
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Swiggy reviews & complaints page 219

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P
Prafull Roy
from Bhilwara, Rajasthan
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abruptly cancel order by swiggy executive without informing

Address:Jaipur, Rajasthan, 302021

My order no [protected] placed on Sunday 9/12/18 @ 11:15 am @ Sher e Punjab restaurant was abruptly canceled by swiggy executive @12 pm when I was just receiving the order from delivery boy at the delivery location without informing or notifying me beforehand which I waited for around 45 minutes which caused a lot of inconvenience to me as a regular costumer and I'm very upset by swiggy service...
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A
Abhi Harsora
from Surat, Gujarat
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problem in registration from last 20 days

Address:Surat, Gujarat, 395010

Hello.. This is abhi harsora here... From shree ganeshay fast food...
Firstly, there was an assurance given by your company for registration in swiggy and the procedure is pending.
And on the very serious note for not picking up my calls i would like to ask you if this kind of service by your company will be continued further or will it be possible for you to improvise your service..?
Thank you i will be expecting a...
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B
Bella Alexander
from Hyderabad, Telangana
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cancelled order as the app was incorrectly showing the address

Address:500010

Hi,
I have ordered snacks from Mc donald.
Though the order shows correct address the map was reflecting wrong address and the executive was not interested in delivering the order ans hence it was cancelled but i was charged 75 rs for this which was notjustified.

Please refund the Rs 75 as well .

Thanks
Bella
[protected]...
+1 photos
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K
Krutika Nale
from Mumbai, Maharashtra
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attitude of delivery boy

Address:Pune, Maharashtra, 411058

Usually i order from swiggy, you people can check the records, never ever i gone through such fights with delivery boy... I think his name is siddarth kamble, he called me nonsense... I have to come bk frm half km... The address is wrong bla bla bla... He don’t understand the address thats not my fault... Whatever it is but no one ever talked to me like the way he spoke.. He was saying - baat karne ka dhang change kariye, thikse baat kariye...
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S
Srk Khan3438
from Mumbai, Maharashtra
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complaining about missing my items in order

Address:Mumbai City, Maharashtra, 400010
Website:Www.swiggy.com

We ordered for 1 burgers nd paid full amount by amazon pay balance. We received only 5 burgers. It happend second time with us.
When we call to customer care to solve my issue. They failed to resolve the issue. 1st i spoke to sabiha she accepted the mistake and tole me to call aft 2 min as she cant keep on hold when i called second time for same topic mr samir answered the call nd again i have to give full information and he was unable...
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P
Praveen776
from Coimbatore, Tamil Nadu
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received half quantity

Address:Chennai, Tamil Nadu

For the order no.[protected] i paid for full bbq chicken 440 rps but i received only half bbq chicken 220 rps. The restaurant also billed for half bbq chicken. I attached the restaurant bill for u reference. While complaining this to swiggy they are saying in future they will give good service. But i asked about this order and my money 220 they are saying no options available. I want my money back....
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Address:North Goa, Goa, 403001

On 8th dec 2018 i have ordered king fish from ancients rock. They have not given us fresh fish. Compare to king fish bangda is good.
We have applied coupon code of 100rs they have not given the cashback.

On 8th dec 2018 i have ordered king fish from ancients rock. They have not given us fresh fish. Compare to king fish bangda is good.
We have applied coupon code of 100rs they have not given the cashback.br...
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S
Subhrojyoti Roy Chaudhuri
from Savantvadi, Maharashtra
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did not receive all ordered items mcdonalds

Address:Pune, Maharashtra, 411014

We ordered 2 mc spicy burgers along with fries and a coke. The swiggy person delivered only one burger without fries. When i called me donald's, they clarified that they did handover the complete order to the swiggy delivery boy. His number is [protected]. When i called him, he suggested that it is the mistake of mcdonald's. I am really at a loss and feel being cheated. Kindly investigate this and let me know where was the problem. I will...
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R
Ranuranjan
from Bengaluru, Karnataka
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food quality and quantity

Address:560030

My order number [protected] was pathetic nd had terrible experience with swiggy at first order.
I have been quite big fan of dadi dum biryani so thought of ordering it online but quality of food was substandard and am sure that food was not from dadi dum biryani.
So pls stop # around with your customer and i want my full reimbursement.
I have also called customer care but was of no use to me.
My registered mobile number...
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T
Thabassum Siddiqua
from Hyderabad, Telangana
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got spoiled unhygienic food

Address:500034
Website:swiggy

Yesterday i have received spoiled food from swiggy. When i complained just got the solution that rate the restaurent.
Poor customer service, highly pissed off with the service, when we reach out to helpdesk for delay in orderd delivery they will call and inform food is unavailable. This happened with me several times, waste of my time, money and we wont get food....
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D
deepu5005
from Bengaluru, Karnataka
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order - 27182029567 not delivered

On 6th december 2018, i had ordered 2 malayasian fish curry with choice of rice from a restaurant the bowl company. I have paid rs.344 for this order online. The delivery man hansheef k deliver gulab jamun from some different order id - [protected] as the payment was done online. This was a fraud done by delivery executive or by the resturant. The gulab jamun was one fourth worth of my order, this is a big scam, which is going processed by...
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R
Rohit Iyer
from Mumbai, Maharashtra
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order unavailability not communicated for one hour

Address:Mumbai City, Maharashtra, 400013
Website:Swiggy

Hi,

This is in reference to order no - [protected]. I placed an order for delizio restaurant in lower parel at 11.45. After waiting for one hour i get a call from swiggy with the restaurant manager in conference informing me of the unavailability of item. I am highly dissatisfied with the casual attitude and unprofessional behavior. Also, i have not received any compensation for the same....
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D
deepu5005
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong item got delivered with different order id

Hi Swiggy Team,
I Odered 2 malaysian fish curry with choice of rice with order ID- [protected] from The Bowl Company, but the delivery boy handed Gulam Jamun with order ID -[protected]. When i raised the concern with the delivery boy and the customer care support team, there is no proper response from them.
Attached the pic for more detail.
Kindly help me to refund my amount.

Thanks,
Deepak...
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S
Shimaela Tariq
from Unnao, Uttar Pradesh
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item missing

Address:Lucknow, Uttar Pradesh, 226017
Website:Swiggy

I ordered 3pcs of crispy fried chicken from al-baik, but received only two pcs that to was soggy and due to which tissue got sticked on entire pcs.. My order no is #[protected] and order was placed from [protected] mobile number.
I talked to swiggy executive about the complaint.. They are accepting their mistake but not ready to refund or deliver missing item....
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A
anupamnidhi
from Mumbai, Maharashtra
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unprofessionalism at the hilt at swiggy.. order no: 27144406697

Address:Mumbai City, Maharashtra

Its my first time with swiggy and this is what i get...

Order no: [protected]

I had booked a cake from the hangout cakes and more, lokhanwala branch to oshiwara, mumbai which is on a bad day 15 minutes away. The order was booked at 9.36 am today, december 6th. Its 4.35 pm as i write to you...

A. 7+ hours and the order is yet not delivered.
I confirmed from teh shop that the cake was collected...
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S
surendra.kasetty
from Hyderabad, Telangana
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order delivery time

Address:Hyderabad, Andhra Pradesh, 500081
Website:www.swiggy.com

Hello Team,

I ordered food from swiggy yesterdat at 1:04PM i received the food at 3:15 PM, seems 2 hours above taken for delivery. when i received my food i have ordered 9 non veg biryani and 4 veg biryani, in that i received 8 veg biryani and 5 non veg biryani. They already late, food is not hot. I dont know why Swiggy is doing/encourage such type resturants and i am expecting compensation of amount for late delivery and...
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V
VishalNaga
from Kota, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong item delivered

Address:Kota, Rajasthan, 324006
Website:Swiggy

On 1st December 2018, I had Ordered A Pizza, From A Restaurant Bakery BilloZ Bakery, I pAid for this order online, after some wait I received a hot dog instead of a Pizza, the delivery man just ranned away after delivery as the payment was done online. This was a fraud done by delivery executive. The hot dog was just the half worth of my order, this is a big scam, which is going processed by the delivery boys.. I want my money back, my order...
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A
Abhishek Santhaliya
from Mumbai, Maharashtra
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item missing and quality of food

Address:Lucknow, Uttar Pradesh, 226012
Website:Swiggy

My recent order id is [protected] in which i was not provided cold drink for which i was charged and also food was half cooked and stale.
Inspite of my complaint they are not not providing any compensation or solution.
It is the worst app and bluffing with citizens health and life by providing worst food quality..
I request fao to put a ban on such fake companies who are there to play with the health of our youngsters...
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C
chetan sahni
from Jogindarnagar, Himachal Pradesh
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swiggy cancelled my order without my intimation

Address:Chandigarh, Chandigarh

I ordered food from swiggy and executive reached the location and refused to come upstairs to deliver my order and when i went downstairs he went and said do whatever you wanna do and abused, guess he was drunk. His name was ravish kumar. When i contacted customer care, they said delivery executive said location not found though swiggy has already delivered me n number of orders there.
This is not first time this is happening, this...
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M
Mukesh Keshari
from Delhi, Delhi
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item not delivered

Address:Gurgaon, Haryana, 122001

Dear sir,
My ordered id is [protected] as date on 04 dec 18 time 8.12pm. Order is not delivered my address. So kindly request to you please refund my money. I will try many times your delivery boy but he is cut my phone.so please take action. And delivered my ordered or refund my money.
I will visit the restaurant nandan sweets but in restaurants person told me delivered boy already take the orderd.but i tell you he doesn't...
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