Swiggy Complaints & Reviews

Hello
Swiggy aap shows a ad of 100% cashback when pay through amazon pay. Inspired by this ad i was orderd food of 600 rs. But after payment they refund only 100 rupees as cashback.
I called to customer care of swiggy and amazon but both were declined that offer gives you upto 100 rupees cashback only. Then why you show us that 100% cash back even there was not term and condition mentioned in that ad. So i need my cash back....

My order number for swiggy is [protected], i ordered this food from same hotel i use to order daily..
I use to get on time delivery without hassle everyday..
I was enjoying almost daily order food from same hotel..
But today there was some issue between delivery person and the swiggy customer care..
They engaged me in call and asking my location unnecessary..
I use to get delivery from same hotel dailybr...

Swiggy clearly becoming overconfident, i ordered [protected] tomorrow night and here is what happened
1) i call delivery boy he say he will take 15 minutes to reach swiggy app showed he reached, i call again after 10 minutes he says he rejected the order, funny think app says he picked the order and he is on the way.
2) i call on app help chat starts person on chat says let me find out the status after two min or so chat person...

I ordered mutton gravy from swiggy yesterday but i received a rotten mutton which seems to be like a dog meat... Really scared and disappointed... While i contacted they didn't even gave me a proper solution... Kindly be aware of swiggy they are fooling us and doing business with people consumable products... Swiggy should answer for my issue and they should be banned and fined for involving in such activities...
Kindly call me at...

The food was ordered at 1 am, for which they replied back at 1.45 am that due to mishandling by the delivery executive, the order packet was destroyed and cannot be delivered.

As a response, they denied to replace the order again.

Without our confirmation, the order was cancelled and further demanded us to place the order again from the app.
Now at 2 am no restaurant was available at swiggy app to service...

I started chatting with swiggy team and they rudely ended the chat by saying we will make every effort to see that this never happens again. Blah blah.

Food is stale, cold and unwanted ingredients. Just wanted to get my money back or replace the item. They said, they would pull up their socks next time.

I would not recommend this app not even for a single pie to buy.

Make sure not to install this...

I ordered food from swiggy a month back and i got a cockroach in it. That time their manager called me and apologized i accepted it. After that, another case happened where i ordered for my food and i didn't receive it for an hour. When i called up the delivery boy he said that this a wrong number. After that again i texted their support team. They still didn't reply me back for over 17 minutes. After that, i had to call me up....

I had requested for a refund last sunday since my order was cancelled. The hotel was closed that day but no such detail was displayed on the swiggy from where i had ordered the food.. They said that the amount will be returned to me in 2-3 business days and yet now its a week i haven't received any refund... I contacted my bank and there is no such refund reflected on my account. Please acknowledge this on prior basis and give me a call in...

For ordering food online, I use swiggy app quite often and after i cancelled my order in the second week of december 2018 once, pay by 'cash on delivery' option was made unavailable for me. And i don't have a bank account, i can't pay online. Please help because disabling cod option is not allowing me to order food from swiggy anymore. I like this app but them disabling COD option is being very inconvinient to me. I don't like this step of...

Swiggy executive was at restaurant for over 45 minutes and i was not able to track further movement of order picking up for over 50 minutes.

I had started chatting with swiggy team and they rudely end the chat by saying it will deliver as executive reached to restaurant.

I again started chat and now he said, it will take 60 more minutes and when said it is already 60 minutes of order then he started chasing to...

I ordered food today from swiggy. My order number is [protected] from my account registered with mobile number [protected]. I ordered food from restaurant goutam's. The food was of very bad quality, it was really very bad. I threw all the food in the dustbin. I contacted swiggy help centre. They kept on replying me we are sorry we apologize... What am i gonna do with their apology? If that food causes any health issue who will pay? They did...

1 items was missing from order. I immediately complained to online chat system of swiggy. I was told that missing item cant be delivered neither the money can be refunded citing company policy.
This is not acceptable!! Partial delivery about food, not only spoiling the mood of a having good sufficient meal but also not returning money is intentional & cheap policy to loot!
Order no - [protected]
Date - 22nd dec 2018,...

I have ordered food from from swiggy app (New krishna bhojnalay bareilly (Order no. [protected]). I haven't received complete order. Paneer tikka worth rs. 120 was not delivered to me for which i have a proof also which i am attaching with this complaint. I have also called the customer service executive, but he (Sheikh amanullah) clearly denied for refund or delivering the missing item....

Hi team,

This is to inform a situation, which has occurred 22-12-18.
Details as follows:
Ordered no: [protected] (Mobile number :[protected]/ [protected])

We have noticed a chicken piece in our veg biryani rice. Upon calling swiggy, and notifying them of the issue. We have received bad response and ignorance towards the issue reported.

This instance has hurt sentimental values of...

This is to bring to your notice that my first order (Number-[protected]) was of worst quality and stale. Even, the quantity of the food was not upto the mark. Food ordered was very less and not lasted for two persons so i would request all fellow members not to use swiggy as a medium. As here the consumers are cheated with no prior verification of the food quality....

I have ordered the food but your executive has not delivered the food because of his personal problems and I have received a sms that I have not answered phone call. I was excepting your food and I was starved for the entire night. This is a breach on you..
Your order #[protected] has been cancelled. We have initiated refund of Rs 427.0 to your account and the same should reflect within 2-4 business days.
Our Swiggy executive...

Today i have ordered food from Swiggy and i have got the food after one and a half hours ( which was Promised to deliver in 32 mins) with House fly in it.

WHen i called swiggy regarding the delay in delivery the solution they have is to cancel the order.

When i asked about the house fly they don't have any response.

What i am i supposed to do? who will bear the consequence? who is liable for the...

Order no. #[protected]
Delivery executive: nikhil thakur
Swiggy call executive: yogesh

I am a super swiggy customer. They did not deliver food since google apparently showed a little farther pin. The 1st exceutive said that it is in 600 m radius while another executive said that it is more 4 kms.
After 45 mins of calling, they did not deliver my order.

The delivery executive was saying that...

Order # [protected] was placed on 20th Dec @4:00pm with the restaurant corner house marked as 30 min or free. The delivery was made to me by 4:36pm and when I called up the customer care and they said that this service is only available for "Assured Customer". I asked him what do u mean by that which he was not able to explain me. Then i asked him is it mentioned anywhere in the App and answer to it was "NO".

Now i do not...

I place cake order from jay ambe bakery at 1.30 they took my details and deducted amount at 3 pm i called deleivery boy he himself cancelled my order without any notifiction as amount was credited in tgere account after that tge boy stop replying my call and when i calked customer support tgey did the same thing and in chat they people pass on the same auto genrated msg nd cclose the issue without concern # service...