Swiggy Complaints & Reviews

I ordered food through swiggy on 12 dec 18. Order number is #[protected] and the delivery boy's name was nagaraj (Mb no-[protected]). The deliver boy refused to deliver the food at the door. He stopped at the main gate which is 500 mtrs away. He started shouting when requested to deliver at the door and told that he will cancel the order. Such kind o[censored]nprofessional behaviour is not at all expected.
Harry
[protected]...

Today i had ordered food worth rs 200 from khas parathas vide order [protected]. The restaurant's site clearly mentioned a free aloo paratha on order over rs 199.in fact the confirmation message from you also clearly mentioned that my order was being delivered with a free item. However free aloo paratha was not delivered. On enquiring with the restaurant i was informed that the scheme has long been withdrawn. On my pointing out to them that...

Order #: [protected]
Dt: Dec 10, 2018

It all started with an incorrect delivery, and item missing. Swiggy acknowledges incorrect delivery, accepts an error with processing my order, but refunds amount only in part (not full).

Swiggy's customer support agents acknowledged that a mistake in order processing has caused only a refund in part to be processed, but they claim that they have no way to refund the...

I have made several contacts after 9th nov when i placed an order with china hut. The order wasn't accepted but the amount was deducted. After multiple contacts with swiggy customer support, i have still not received the refund. At the first place they said the amount is not even deducted. When i mentioned i have the proof of the amount getting deducted, they said they now see it and shall gelp me with the refund, but nothing done so far....

I was really very hungry.. But they delivered me this.. The food is completely cold and stale.. You can't even eat it.. Rotis are like they were made one day ago.. O can't even recognize which dal is this.. And about vegetable.. Alla i can say is yukkkk... I'm really very disappointed this time from swiggy.. I've talked to the senior care executive for about 30 mins.. I want to raise a complaint against that resturant and i want my money...

Swiggy order
Order #[protected]

I have ordered an item with the above order number. The delivery executive name is a nagaraju. I have got his call from the below number [protected].

The complaint is right from the picking up of the order he was very rude in talking and he kept on insisting me to tell me the location even though i have provided my exact location in maps from swiggy. After he almost reaching...

This is kusuma again. I just want to attach the orders which were cancelled twice by swiggy team for your reference in resolving the issue. This mail is the continuation of my earlier complaint as i did not attach the orders that were cancelled. I want this issue to be resolved as i suffered a lot with the tantrums of swiggy team. I was and am penalised again today by bearing the cost of cancellation and this need to be addressed by swiggy...

We have ordered food on swiggy app . During order it claims food will be delivered in 30 mins or free but they delivered late .
We provided evidence to swiggy and asked for a refund but they refused to refund. I have screenshots of portal chat history as evidence.

it is unfair to claim on the portal or promising of providing time based services and refusing to comply with it....

This is kusuma. It's my second worst experience with swiggy. When am picking my current address through gps while ordering food but to my wonder the delivery person calls me after reaching to my office address. Till pick up the app shows my home address but to ur best knowledge, the address suddenly shifts to my office address when the delivery boy calls me. No track till i get a call. I can just view the order from home to restaurant on...

On[protected] i ordered with order no. #[protected] from new hyderabadi restaurant. I received it within half an hour. My item was plain biriyani. I came to know that it is very bad quality food. It was smelling non veg. It was too oily. I am a pure vegetarian and smell of non veg couldn't bare at all. I ate a spoon and started vomiting and stomach upset. So i thrown the whole dish. By this, food is waste, hard earned money is waste and wasting...

I made an order of an available item from a restaurant.I got a call from the restaurant after ten minutes that the item is unavailable and the delivery boy asked me to cancel the order and said that I will get a refund in 2 hours.HThe customer care said that I will get the refund within 24 hours, It's been more than 24 hours and I haven't received my money yet.It was the restaurant's mistake in the first place and now they are not giving...

I have orders pepper and salt prawns cost of 340/- including delivery. Surprisingly the item what i order and recieved is different and packing with a poor quality plastic box. I cant find any prasna except maida doughs. I called customer care immediately along with feedback. They offers me 110 rs coupon against 340 rs, when i oppose they put me hold connected call to restaurant where order was given. The restaurant lady except that order...

Rethis isgarding the order whicjh i placed yesterday (09/12/2018)consisting of chrispy burger fries & coke from burgerking through swiggy . the delivery boy issued the order but i couldnt coke the bill consisted the order but the delivery executiive denied it .i immediately complained through swiggy app. even the customer care denied my complain and told its restaurent fault and contact the restaurent . i called the restaurent fellow the...

I am order one food and it was not cooked properly and it's coming bad smell for tat I was complained customer care they not repling proprely. And they saying it's not our fault . They are also not repling properly. Pls check and clarify this One . And one more thing is don't buy any food in swiggi . Because they will not serve properly . The customer care people is too bad response. Pls do the needful...

I had ordered two dishes from this restaurant (Freshmenu in malviya nagar, order #[protected]) and the order was placed without any issue. But when i had called the delivery executive, the man said one of my orders was out of stock. This has happened in swiggy for the fourth time now. Fourth time. Out of anger i have cancelled my order. On top of that i'm hungry and also i have my exams tomorrow. I'm anyway super stressed and this site can't...

I have placed an order from kumar annapurna restaurant on 09/12/2018 at around 08:15 pm... More than 01 hour 15 minutes elapsed... Order is yet not received n delivery man is rather making excuses that we have filled wrong address where we are receiving order almost daily in correct time... He also once called to say that our order is mistakingly kept by another client n now he is putting allegations to cover for it... Kindly do attend d...

I ordered butter masala dosa from goverdhan vegetarian restaurant using swiggy. I pay online my order was canceled i am on call with delivery boy and he said you arent attending my call so i cancelled your order i am on call with delivery boy and guiding him. I am very disappointed it is not a first time yesterday i recieve my order pacakaging was borken i complained but he say sorry sir i cant do anything for you this company engluf a customer...

Today, i had ordered kadai paneer from jaiveer through swiggy platform.

Ordered received in no time, appreciate that.

But when i ate kadai paneer, it caused me side pain after that. Also total no. Of item of paneer were less means lots of oil was there.

Bad to know that swiggy delivered such products.

Below i've attached screenshot of order.

Regards
Deepakbr...

My name is harjit singh, n verified mobile number on swiggy is [protected],,
I make a order on 5 december at swiggy, but while delivery i got call by delivery boy, he said his bike got damaged n he cant deliver my order so you have to cancel your order,,, then i cancelled only because of knowledge of delivery boy,,, but after that still i didn't get my money back in my account,, even sometime they said they will cut 75rs cancellations...

I ordered paneer cheese delight pizza 4 days ago but its was spilled completely
Next day i told for an replacement order at 12.30pm but this time in india is working hours so i coudnt change the address and henceforth i was in hospital as i am a doctor and my order was delivered at home where no one was there so i told them to delivered later
Today when i placed delivered ordered they kept on bringing some, or the other excuses...